2018 Jaguar Xe
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2018 Jaguar Xe. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2018 Jaguar Xe. Newest first.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
Risk and remedy
Risk
The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
Remedy
Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy
Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
Risk and remedy
Risk
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Remedy
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
Owner complaints
8 complaints
What owners report most
Latest complaints
- Electrical system
Rear camera stopped working. When backing up there is a safety hazard of not being able to see low objects behind car. I took it to an independent service center060
- Fuel system, gasoline
The contact owns a 2018 Jaguar XE. The contact stated that while driving, there was an abnormally strong fuel odor in the cabin of the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the low-pressure fuel tank needed to be…
The contact owns a 2018 Jaguar XE. The contact stated that while driving, there was an abnormally strong fuel odor in the cabin of the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the low-pressure fuel tank needed to be replaced. The contact had the part replaced; however, a week after the repair, the failure returned. The vehicle was taken back to the dealer where a hairline crack was found on the fuel feed line. Upon investigation, the contact discovered that the NHTSA Campaign Number: 18V090000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 110,000.
- Electrical system
The contact owns a 2018 Jaguar XE. The contact stated that on several occasions while driving at various speeds, the instrument cluster went blank, and the vehicle stalled. The contact stated that an unknown service required message and other unknown warning lights were illuminated intermittently.…
The contact owns a 2018 Jaguar XE. The contact stated that on several occasions while driving at various speeds, the instrument cluster went blank, and the vehicle stalled. The contact stated that an unknown service required message and other unknown warning lights were illuminated intermittently. The vehicle was taken to a local dealer on three separate occasions however, the failures could not be duplicated. The contact stated that the failure was recurring and that when shifting the gear into reverse(R) an abnormal sound was heard. The vehicle was then taken back to the dealer, where it was diagnosed that an unknown fuel and wheel component needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that smoke was coming from the engine compartment. The contact made the dealer aware of the issue, and the vehicle was waiting to be taken back to be diagnosed and repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 12,000.
- Structure › Body
When it rains, the trunk fills with water killing the batter and causing all kinds of electrical problems. This issue is well documented and confirmed by doing a simple Google search “Water on the Jaguar XE trunk” or visit any of the Jaguar forums that are filled with complaints about water filling the truck of the Jaguar XE model, e.g. https://www.xeforums.co.uk/threads/the-dreaded-water-leak.7577/
- Tires
My wife was driving the 1998 jaguar xe 20D with about 13,000 on odometer, on the highway (I-95) at normal speeds when suddenly she saw in an instant that the dash indicated a problem with the tire and the car started to jerk to the other lane and she could barely brake. Luckily no one was injured…
My wife was driving the 1998 jaguar xe 20D with about 13,000 on odometer, on the highway (I-95) at normal speeds when suddenly she saw in an instant that the dash indicated a problem with the tire and the car started to jerk to the other lane and she could barely brake. Luckily no one was injured nor was the car damaged or hit. I came over and when I arrived I saw that the rear passenger tire had basically disintegrated. The thread was out of the tire and the sides of the tire embedded in the wheel rim which helped avoid damage to rim as the car was riding on the rim at that point. a support truck from florida dot came and assisted in installing spare tire. Technician noted that there was nothing that seems to hit the tire. It seemed to be a catastrophic failure from the tire. Car has only 13,000 miles. Tires are always inflated to correct recommended psi. Perhaps these tires need to be recalled?
- Wheels
Re: pirelli P7 cinturato 225/50r 17 98H my wife was driving the 1998 jaguar xe 20D with about 13,000 on odometer, on the highway (I-95) at normal speeds when suddenly she saw in an instant that the dash indicated a problem with the tire and the car started to jerk to the other lane and she could…
Re: pirelli P7 cinturato 225/50r 17 98H my wife was driving the 1998 jaguar xe 20D with about 13,000 on odometer, on the highway (I-95) at normal speeds when suddenly she saw in an instant that the dash indicated a problem with the tire and the car started to jerk to the other lane and she could barely brake. luckily no one was injured nor was the car damaged or hit. I came over and when I arrived I saw that the rear passenger tire had basically disintegrated. The thread was out of the tire and the sides of the tire embedded in the wheel rim which helped avoid damage to rim as the car was riding on the rim at that point. a support truck from florida dot came and assisted in installing spare tire. Technician noted that there was nothing that seems to hit the tire. It seemed to be a catastrophic failure from the tire. Car has only 13,000 miles. Tires are always inflated to correct recommended psi. Perhaps these tires need to be recalled?
- Seat belts
Dealer leases me a car that does not properly fit a child booster seat. Seat IS 12 inches in width and the booster seats do not come less that 15 inches wide. I have contact the dealer and as well left my car for several day to only receive notification that they will not be able to do anything besides reimbursing me for a booster seat that I find on my own that IS less than 15 inches wide.
- Seat belts · Seats · Unknown or other
Back seat does not buckle a child's booster seat properly. Seat remains twisted when seat belt IS attached and child IS not seated properly
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011529Powertrain Control Module (PCM) Software Update
- 11011527Powertrain Control Module (PCM) Update
- 11011034Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
- 11011026MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
- 11010398Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
- 11010311Fuel Pump Driver Module Inoperative
- 11010266Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
- 11008671Powertrain Control Module (PCM) Update
- 11008668Powertrain Control Module (PCM) Software Update
- 11008625A customer may report that the windshield wipers stop up on the windshield when turned off.
- 11007479Powertrain Control Module (PCM) Update
- 11007469Powertrain Control Module (PCM) Software Update
- 11007416Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
- 11006163On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the Powertrain Control Module (PCM)
- 11006072Low coolant light on or smell of coolant from engine area.
- 11006070Engine knocking noise on start up after a new AJ20-D4 service engine has been fitted.
- 11003797On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
- 11003769Low coolant light on or smell of coolant from engine area.
- 10252755A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
- 10252743A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
- 10251536Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.
- 10251430After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
- 10249854After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
- 10246319Startup battery keeps draining / Vehicle will not start
- 10244864Customer reports lack of power and/or check engine light on.
- 10243687Weather and Park & Pay Apps disappear after PIVI update
- 10243682Battery low warning displayed on instrument cluster and/or no-start
- 10242019Lack of power, MIL on.
- 10240354Misfire or rough running
- 10240353Misfire or rough running
- 10240210Battery low warning displayed on instrument cluster and/or no-start.
- 10239049JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
- 10239035A customer may report that the front or rear door latch does not operate as expected.
- 10239019A customer may report that the front or rear door latch does not operate as expected.
- 10235435Misfire on new replacement or reman units aj126
- 10235433Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
- 10233816Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present
- 10232710Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
- 10232701Engine misfire
- 10232667Customer reports, Engine Light is on and engine running rough.
Every Jaguar Xe model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.