2013 Jaguar XF
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2013 Jaguar XF. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
12 recalls name the 2013 Jaguar XF. Newest first.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2013 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Jaguar will notify owners, and dealers will replace the front passenger air bag assemblies, free of charge. The recall began June 27, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J071.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact 1-800-452-4827. Jaguar's number for this recall is J072.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 Jaguar XF vehicles manufactured May 22, 2013, to June 15, 2015 and equipped with 2.0L GTDi engines. The affected vehicles may have insufficient clearance between the underfloor fuel delivery lines and the under shield and body allowing the fuel lines to chafe, possibly…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Jaguar will notify owners, and dealers will inspect the fuel line for abrasions, replacing it as necessary and install additional clips, free of charge. Parts are not yet available and second notice will be sent when parts are available. The recall is expected to begin January 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J077.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 Jaguar XF vehicles manufactured May 16, 2012, to June 15, 2015 and equipped with 2.0L GTDi engines. The retaining bolt for the Front End Auxiliary Drive (FEAD) idler pulley on the engine may fail resulting in a loss of power steering assist.
Risk and remedy
Risk
A loss of power steering assist may increase the risk of a crash.
Remedy
Jaguar will notify owners, and dealers will replace the FEAD pulley assembly, free of charge. Owners were sent interim notifications on May 28, 2016. This recall began July 1, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J061.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF vehicles manufactured September 11, 2012, to October 8, 2012. The electronic modules which control the fuel pump may shut down causing the fuel pump to stop pumping fuel.
Risk and remedy
Risk
The fuel pump shutdown will result in the vehicle stalling. The vehicle would also lose power-assisted braking and power-assisted steering. Any of these conditions may increase the risk of a vehicle crash.
Remedy
Jaguar will notify owners, and dealers will inspect, and install if necessary, an additional wiring harness to the in-tank fuel pump, free of charge. The recall began March 23, 2015. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J051.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XF (XFR-S) vehicles manufactured July 2, 2013, to April 11, 2014. A component within the Power Assist Steering system (PAS) may collapse and restrict fluid flow within the PAS hose causing a loss of power steering.
Risk and remedy
Risk
The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.
Remedy
Jaguar will notify owners, and dealers will install an improved PAS hose, free of charge. the recall began on August 6, 2014. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J042.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XF vehicles manufactured October 18, 2012, through February 25, 2014. In the affected vehicles, the right-hand rear brake pipe may wear against a bracket located on the rear sub frame. This condition may cause the brake pipe to wear through and leak brake fluid.
Risk and remedy
Risk
Leaking brake fluid can lengthen braking distance and increase the risk of a vehicle crash.
Remedy
Jaguar will notify owners, and dealers will inspect the rear brake pipe for signs of wear, maninpulate the bracket on the rear sub frame, and inspect and replace the rear brake pipes if wear is visible, free of charge. The recall began on August 1, 2014. Owners may contact Jaguar customer service at 1-855-524-8278. Jaguar's number for this recall is J036.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
Risk and remedy
Risk
If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
Remedy
Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 and 2014 XF 2.0L GTDi vehicles manufactured May 2013 through October 2013. The hose clamp for the Charge Air Cooler (CAC) hose may be out of position and loose, allowing the hose to detach.
Risk and remedy
Risk
If the CAC hose detaches, the engine may stall, increasing the risk of a crash. Additionally, steering and brake assistance may be lost further increasing the risk.
Remedy
Jaguar will notify owners, and dealers will inspect the CAC hose to make sure its clamp is in the correct position and tight, free of charge. The recall is scheduled to begin in late May 2014. Owners may contact Jaguar at 1-800-452-4827. Jaguar's recall number is J034. Note: This recall is an expansion of recall 13V-341.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF and XJ vehicles manufactured March 26, 2013, through April 10, 2013. In these vehicles, the certification label that is intended to specify the required Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR) front, Gross Axle Weight Rating (GAWR) rear, the…
Risk and remedy
Risk
If the certification label does not specify all the necessary information or the vehicle weight range could result in the vehicle being overloaded and increase the risk of a crash.
Remedy
Jaguar will notify owners and dealers will re-acquire and will provide a replacement vehicle or a full refund of the purchase, free of charge. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number associated with this recall is J039.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF 2.0L GTDi vehicles manufactured July 2012 through May 2013. The hose clamp for the Charge Air Cooler (CAC) hose may be out of position and loose, allowing the hose to detach.
Risk and remedy
Risk
If the CAC hose detaches, the engine may stall, increasing the risk of a crash. Additionally, steering and brake assistance may be lost further increasing the risk.
Remedy
Jaguar will notify owners, and dealers will inspect the CAC hose to make sure its clamp is in the correct position and tight, free of charge. The recall began on September 20, 2013. Owners may contact Jaguar at 1-800-452-4827. Jaguar's recall number is J034.
Jaguar Land Rover is recalling certain model year 2013 XF vehicles manufactured October 3, 2012, through October 12, 2012 and equipped with a gasoline engine. The electronic modules which control the fuel pump may shut down causing the fuel pump to stop pumping fuel. The resulting fuel starvation will cause the engine to stall.
Risk and remedy
Risk
An engine stall without warning while driving may lead to a loss of motive power, a loss of power-assisted braking and a loss of power-assisted steering. Each of these conditions may increase the risk of a vehicle crash.
Remedy
Jaguar Land Rover will notify owners, and dealers will install an additional wiring harness to the in-tank fuel pump, free of charge. The recall began on January 24, 2013. Owners may contact Jaguar Land Rover at 1-800-452-4827.
Owner complaints
35 complaints3 involved a crash1 involved a fire2 injuries
What owners report most
Latest complaints
- Fuel/propulsion system · Steering
Hard steering and fuel leaking from under the car on the passenger side.
- Electrical system · Engine · Fuel/propulsion system
I own the car and have had it for 3 years well maintenance but I notice when I pump gas it doesn’t want to go water leak in the the car when it rain and the fuel g lm from the gas tank leaks and you can smell gas strongly
- Engine · Power train
The contact owns a 2013 Jaguar XF. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact stated that the drive(D) started flashing RED on the console by the shift selector and on the instrument cluster. The contact stated that the check engine…
The contact owns a 2013 Jaguar XF. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact stated that the drive(D) started flashing RED on the console by the shift selector and on the instrument cluster. The contact stated that the check engine warning light was also flashing. The contact pulled over, and stopped the vehicle, but had not turned the engine off. The contact shifted to park(P) and then shifted back to drive(D) and was able to resume normal driving. The contact stated that the failure had reoccurred. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
- Electrical system · Exterior lighting · Visibility/wiper
To the best of my ability id like to explain why my car does not operate . i have taken my car to two jaguar dealership and have talked to Rocco' s European car repair shop as well and the all say that what is defective with my car is the central junction box. When I asked them all as to why this…
To the best of my ability id like to explain why my car does not operate . i have taken my car to two jaguar dealership and have talked to Rocco' s European car repair shop as well and the all say that what is defective with my car is the central junction box. When I asked them all as to why this does not function they all said its a known problem with the car specifically due to "water ingress" leaking from the windshield wiper pump and on to the underside of the Central junction box and my wires are corroded and cause electrical failure as the say water and electricity are not a safe combination. with this malfunction my car no longer starts . Yes of course my car is available for inspection and it has been confirmed by both Hennessey Jaguar of Atlanta and Jaguar south Atlanta both have provided documentation as to the necessity to change the central junction box and both dealership's are not privately owned and not connected to one another yet they state the same reason as to why my car will not function. Yes my 2013 jaguar is a dangerous vehicle to drive as the car doors spontaneously opened and closed on their own the interior lights turned on and off and some other malfunctions engaged even when not engaged to do so i believe the breaking system also flashed traction control turns on even though i didn't ask it to be turned on. i am afraid that my car with water in the junction box could lead to an electrical fire as told to me by numerous mechanics Yes my car was inspected by both dealerships in Atlanta and both diagnosed the problem and being the "CJB." The symptoms initially started with my doors mysteriously locking and unlocking and then other electrical problems occurred after that. These symptoms first appeared in 2021 and there were messages that flashed on the dash message especially one that said see owners handbook i may not be sure of the wording but that's essentially the message . this is my best assessment of the problems.
- Engine
The car employs a start/stop system to shut the engine when stopped. When it restarts the engine, the idle speed drops to about 400 RPM (half normal idle) and surges when it recovers. It has also stalled several times. I've asked the dealership to fix this, but when at the dealer, the system would…
The car employs a start/stop system to shut the engine when stopped. When it restarts the engine, the idle speed drops to about 400 RPM (half normal idle) and surges when it recovers. It has also stalled several times. I've asked the dealership to fix this, but when at the dealer, the system would not shut the engine so they have not verified the issue. The first safety issue happens if the driver is not expecting the surge resulting in sudden acceleration. The second issue happened when the car stalled at an intersection with other cars trying to get by. This has happened many times since I purchased the car in 2015. The stop/start function stopped working for a period of time when the primary battery was older and weak. Since replacing the batter, this is happening more frequently now. I did find this issue on KBB's website, but not on yours https://www.kbb.com/jaguar/xf/2013/recall/
- Engine · Service brakes · Steering
Loud popping noise followed by low coolant message flashing and white smoke vehicle lost power and steering became difficult while driving until vehicle refused to go as I tried to pull into a gas station the vehicle became disabled, and caused a single vehicle crash, and the bumper and driver head…
Loud popping noise followed by low coolant message flashing and white smoke vehicle lost power and steering became difficult while driving until vehicle refused to go as I tried to pull into a gas station the vehicle became disabled, and caused a single vehicle crash, and the bumper and driver head light which I just paid to repair IS no good as a result, and police had to use their patrol cars in order to push me out of the middle of a busy intersection (took about 15 mins for response) had to wait 5AND a half hours to have the vehicle towed home, vehicle does not re start. Vehicle had 7 recalls previously repaired including jaguar cac hose repairation. Vehicle does not currently fall under recall due to previous repair. The repair for this recall issued back in 2014 failed. Jaguar dealership unhelp ful. Car has been parked over a month and a half now. Havent had a vehicle since. Under the hood you can visibly see a hose that IS supposed to attach to something that IS not attached. Cannot visibly see where it IS supposedly supposed to attach to
- Fuel/propulsion system
There have been constant issues with this vehicle. The car has a strong odor of gasoline when driven. No alarms or indicators tells me that there is a problem. There have been safety recalls on this particular model that have the exact same issues but when checked my vin number is not listed.…
There have been constant issues with this vehicle. The car has a strong odor of gasoline when driven. No alarms or indicators tells me that there is a problem. There have been safety recalls on this particular model that have the exact same issues but when checked my vin number is not listed. This needs to be investigated because I believe that this is an continuance of the same issues that has affected the 2013 XF Jaguars.
- Unknown or other
It IS very alarming to see that over the course of a couple of years my vehicles dashboard IS separating itself from the metal front air conditioning vent piece this IS happening for no apparent reason on my jaguar xf
- Fuel/propulsion system
I lately noticed your jaguar recall for models xf of 2013. it concerns fuel pump immediate shutoff when there IS excess fuel pump amperage and a fuse trips to shut off the fuel pump. it cannot be reset until the fuse cools down, at least 20 minutes IS reported. My car's vin number IS apparently…
I lately noticed your jaguar recall for models xf of 2013. it concerns fuel pump immediate shutoff when there IS excess fuel pump amperage and a fuse trips to shut off the fuel pump. it cannot be reset until the fuse cools down, at least 20 minutes IS reported. My car's vin number IS apparently over the specified coveerge period so #15v091000 recall does not apply to my 2013 car. at the time in looking for answers I found none. my event: this past summer I was driving to sudbury, ma at 10 p.m. my engine suddenly stopped on the full speed and more narrow curving entrance to the mass pike {from route 91 in connecticut}! I was stuck there for well over an hour, every so often trying to restart the car; to no avail. It finally cost me $400 to have the vehicle towed to the sudbury jaguar dealer and left overnight for morning action. surprise, the garage mechanic the next morning turned the key and the car started immediately. it had always started before the costly incident and has started immediately ever since. but there I was on a curve at night with 60 mph+ trucks and cars passing me every few seconds! an extremely dangerous situation. It was about 25 minutes before a state patrol trooper showed up with helpful blinking yellow lights. as a mechanical engineer and hobby auto mechanic there seems little doubt your fuel pump recall issue should have applied to my 2013 jaguar xf. apparently my replacing the fuel pump was a completely useless expense as the car had only roughly 50,000 miles on it. lucky to be alive, [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *Cc
- Electrical system · Fuel/propulsion system · Visibility/wiper
Having serious electrical systems pcm bcm electrical etc speed control mod parking
- Tires
I purchased a set of 4 new tires. following installation, about 2,000 miles into their use, 3 of the 4 tires had the tread separate from the internal belts causing the vehicle to vibrate, pull to one side and ultimately would have led to a complete tire failure. neither the seller nor the…
I purchased a set of 4 new tires. following installation, about 2,000 miles into their use, 3 of the 4 tires had the tread separate from the internal belts causing the vehicle to vibrate, pull to one side and ultimately would have led to a complete tire failure. neither the seller nor the manufacturer took any action to inspect, replace or refund the tires or their purchase price. the fact IS that these tires were/are defective and could have resulted in serious injury to me, my family and others when they would have abruptly failed during driving.
- Engine · Power train
Timing problems at 59,950 miles. *tr
- Power train
2013 jaguar xf gear select knob wont rise. Was driving like normal, arrived at work, parked the vehicle, and turned off the vehicle. Gear selector tucked away, however when the ignition was attempted to be started again, the gear select knob will not rise.
- Steering · Unknown or other
I was driving near fm 1960, my steering was very stiff and the car turned off while driving. I had it towed across town to my moms house which was closer than my home. The car has been towed to jaguar where they have stated this malfunction IS not recall related. They were rude and non helpful. We believe this malfunction IS ibdeed recall related.
- Engine · Fuel/propulsion system · Power train
The vehicle lost power on freeway, lost power to power steering, felt sluggish (no fuel) when I pressed accelerator, could not accelerate above 35 mph. Had to stop car on side of road. Turned on and off waithed 10min, car started and was able to drive, but repeated above discrimination. Occured…
The vehicle lost power on freeway, lost power to power steering, felt sluggish (no fuel) when I pressed accelerator, could not accelerate above 35 mph. Had to stop car on side of road. Turned on and off waithed 10min, car started and was able to drive, but repeated above discrimination. Occured 12072019 and 12082019. dash lights came on and check engine light stayed on. Add 93 octane fuel thinking I had bad fuel, problem continues. scheduled appt with jaguar to look at car on 12102019. Car not drive able. It IS under warranty. Taking car to jaguar fort worth. Vehicle suffered from complete engine and power stall. vehicle shows to have 12 recalls related to engine, power stall and hoses.
- Air bags · Structure › Body · Unknown or other
Driving jaguar xf and hood bonnet opened at 45 miles an hour on its own. Destroyed winds shield and the body around the windshield causing almost 2 accidents emotional stress and the inconvenience of not having a car to get to my promotion meeting. Pulling up on a highway. The harlingen cops were…
Driving jaguar xf and hood bonnet opened at 45 miles an hour on its own. Destroyed winds shield and the body around the windshield causing almost 2 accidents emotional stress and the inconvenience of not having a car to get to my promotion meeting. Pulling up on a highway. The harlingen cops were called made it to my home and the cop made no notes and just gave us a incident number. There was a recall for airbags on this car also after this happened all motorists went haywire and display started going off and saying every sensor was wrong.
- Engine
2103 jaguar xf AWD failure of jaguar oem 13-18 xj 3.0l-v6 radiator-water pipe c2z31644 caused the engine to overheat and stop on a busy highway. This item IS know to fail due to poor quality and/or design. The car could not be driven off the highway and driver had to exit the vehicle causing a safety hazard for them and ohter dirvers.
- Unknown or other
Jaguar statement: my 2013 jaguar xf was under warranty until september 2018. I took it in for service and water coolant leak; while driving out of my garage down my street the coolant warning light came on so I park it and had it towed to my local jaguar dealership to be looked at. It was…
Jaguar statement: my 2013 jaguar xf was under warranty until september 2018. I took it in for service and water coolant leak; while driving out of my garage down my street the coolant warning light came on so I park it and had it towed to my local jaguar dealership to be looked at. It was serviced and the leak repaired; as I was told august 8, 2018 40,000 miles. July 2019 same problem (at 46,000 miles) resurfaced and damage my engine. I was driving on the highway 820 and my warning coolant light came on the hood of the car stated to smoke; by time I was able to pull over safely the car shutdown. I thought it was just safe feature; turns out the coolant leak in to my engine and damage it beyond repair. The coolant replacement and parts was still under warranty. August 28, 2019. The dealership stated that jaguar corporate denied my claim. However, as I was told by the rep jose fernandez. In addition jose, stated that park place jaguar grapevine, tx dealership will look into what that can do on their end since the problem previously existed under the factory warranty and the second incident covering the water coolant was still under warranty. August 29, 2019; the rep reported that my claim was also denied at the dealership level. I've pull up various forum in which jaguar corporate IS and has been a ware of this issues with the water coolant failure and dripping into the engine chamber for several years from 2009 to the present. I'm contacting your organization because..i don't trust jaguar/the dealership to stand by its product. There's no way a $60,000- $70,000 car should breakdown at 46,000 miles. I was collect all documentation and send to your organization per request. I thank you.
- Unknown or other
I have a big issue with my dashboard starting to come apart because of the adhesive jaguar used to hold down the leather IS not hold. How many complaints need to be documented before jaguar address the issue. I have researched and found that jaguar IS using staples on the replacement dashboards to keep this from occurring but what about my car?
- Unknown or other
I have a big issue with my dashboard starting to come apart because of the adhesive jaguar used to hold down the leather IS not hold. How many complaints need to be documented before jaguar address the issue. I have researched and found that jaguar IS using staples on the replacement dashboards to keep this from occurring but what about my car?
- Engine · Vehicle speed control
TL* the contact owns a 2013 jaguar xf. While driving approximately 50 mph, the vehicle decelerated and the check engine warning indicator illuminated. The vehicle then stalled. The vehicle was able to coast to the side of the road. The contact powered off the engine. The vehicle failed to restart.…
TL* the contact owns a 2013 jaguar xf. While driving approximately 50 mph, the vehicle decelerated and the check engine warning indicator illuminated. The vehicle then stalled. The vehicle was able to coast to the side of the road. The contact powered off the engine. The vehicle failed to restart. The vehicle was towed to baker motor company of charleston, inc. (1513 savannah hwy suite a, charleston, sc 29407, (843) 628-0202), but was not diagnosed or repaired. The vin was included in nhtsa campaign number: 13v341000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
- Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
TL* the contact owns a 2013 jaguar xf. The contact stated that the vehicle emitted an abnormal fuel odor and the check engine warning indicator illuminated. The vehicle was taken to cherry hill jaguar (2000 NJ-70, cherry hill, nj) where it was diagnosed that the fuel injectors were defective and…
TL* the contact owns a 2013 jaguar xf. The contact stated that the vehicle emitted an abnormal fuel odor and the check engine warning indicator illuminated. The vehicle was taken to cherry hill jaguar (2000 NJ-70, cherry hill, nj) where it was diagnosed that the fuel injectors were defective and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was returned to the dealer where it was diagnosed that the occupant air sensor was defective and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel line was defective and needed to be replaced. The manufacturer was notified and did not assist. The contact was notified by the manufacturer that the part to repair the vehicle was on a three and a half year backorder. The failure mileage was approximately 65,000.
- Unknown or other
My jag xf 2013 dash IS being torn away and separating. It IS annoying to me that jaguar refuses to admit using subpar materials.
- Air bags
Jaguar sf. Consumer writes in regards to takata passenger airbag safety recall. *Ld *tr
- Air bags
Parts are unavailable for this recall, which was expected to be resolved in january. I was sold this vehicle unknowing of the recall. not sure on the legality of that. this serious matter has not been dealt with in a timely manner at all.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Powered vehicle rollaway
On December 16, 2016, ODI opened PE16-015 to investigate seven complaints alleging incidents of powered rollaway in model year (MY) 2012 through 2014 Land Rover/Range Rover Evoque and Jaguar XF vehicles. The complaints all alleged that the rollaway incidents occurred after the operators shifted to Park and exited the…
On December 16, 2016, ODI opened PE16-015 to investigate seven complaints alleging incidents of powered rollaway in model year (MY) 2012 through 2014 Land Rover/Range Rover Evoque and Jaguar XF vehicles. The complaints all alleged that the rollaway incidents occurred after the operators shifted to Park and exited the vehicle with the engine left running. All of the incidents alleged that crashes resulted from the unexpected vehicle movement and three alleged injuries. Two of the complaints counted in the opening resume (ID's 10760326 and 10884136) involved the same vehicle and incident. ODI has not received any new complaints since PE16-015 was opened, resulting in current ODI report totals of 6 incidents, 6 crashes and 3 injuries. Field data provided by Jaguar Land Rover (JLR) in response to ODI's information request letter for PE16-015 included 10 allegations of powered rollaway incidents in the subject vehicles, including 9 alleging crashes. Updates provided by JLR through October 25, 2019, have identified one additional powered rollaway allegation in the subject vehicles. The new incident included a crash allegation, bringing the JLR field incident totals to 11 incidents and 10 crashes. None of the JLR reports allege injuries. Two of the JLR reports are duplicates of incidents reported to ODI, resulting in a total of 15 incidents, 14 crashes and 3 injury allegations in the subject vehicles. ODI's analysis of system design and field incident investigative data has not identified any mechanical or electronic faults that have caused subject vehicle transmissions to shift out of Park with no operator input nor has the analysis identified any faults that would result in a failure to execute a valid Park shift selection. JLR's field investigations of powered rollaway incidents have assessed the root cause to be operator error. Based on these assessments and the low rate and declining trend in rollaway incidents, this investigation is closed. The closing of this investigation does not foreclose the Agency from taking further action if warranted or the potential for a future finding that a safety-related defect exists based upon additional information the agency may receive. For more detailed information about field incident analysis for the subject and peer vehicles see the attached report.The ODI reports (VOQs) cited above can be viewed at NHTSA.gov under the following reference numbers with duplicate records shown in parentheses: 10504853, 10548937, 10565212, 10631673, 10760326 (10884136), 10892346.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011034Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
- 10231273Transfer Case front flange leak
- 10231271Seat Module DTC diagnostic help - Seats not moving in one direction
- 10231268Incorrect diagnosis of Bluetooth connectivity
- 10231266coolant pipe leak
- 10231265Adaptive cruise does not operate, front number plates fitted incorrectly
- 10231264Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
- 10231251Diagnosing the BMS when DTC B11DB-87 is logged.
- 10231243vehicles with battery charging warning lamp illuminated
- 10231242Instructions for jump starting vehicles with discharged battery?s
- 10231240Automatic transmission, rotary gear selector low level part
- 10231235Trunk / Boot lid operation - not lifting up all the way
- 10231234Boot lid not lifting up all the way
- 10231232Remote Function Actuator Module (RFA) hardware recovery process
- 10231231XF Diagnostic process for Day Night Mode Activation
- 10231230Diagnostic process for Drivers Airbag Warning Light
- 10231228Climate Controlled Seats Diagnosis & Testing
- 10231227New vehicle storage (Transit relay / Transit mode)
- 10231226Steering Gear Transfer Pipe change
- 10231225Gen 2.1 Touch screen display recovery process
- 10231224Gen 2.1 Touch screen display recovery process
- 10231223Gen 2.1 Touch screen display recovery process
- 10231221AM Frequency Stuck In FM Preset
- 10231220AM Frequency Stuck In FM Preset
- 10231219Climate Control - In-Vehicle Temperature / Motor
- 10231207Software update 07
- 10231205Software update 05
- 10231200SDD machine is at the latest level of As-built and Calibration files
- 10231198SDD Updates
- 10231194Software update 06
- 10231188DVD software update
- 10231187DVD software update
- 10231183This update contains a software update for the HD RADIO? module
- 10231179DVD software update
- 10231176Software update 04
- 10231175Software update 03
- 10231170This update contains an enhancement to the ECM ? Engine Control Module
- 10231168SDD laptop is at the latest level of As_built and Calibration files
- 10231164the DVD software update
- 10231162DVD software update
Every Jaguar XF model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.