2017 Jayco Precept
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2017 Jayco Precept. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2017 Jayco Precept. Newest first.
Jayco, Inc. (Jayco) is recalling certain 2014-2018 Precept motorhomes built on Ford F53 chassis. The hydraulic lines may have been incorrectly routed too close to the exhaust without a heat shield.
Risk and remedy
Risk
Incorrect routing of the hydraulic line can cause the line to melt from the exhaust heat, resulting in a loss of braking, increasing the risk of a crash or fire.
Remedy
Jayco will notify owners, and dealers will inspect and correct the hydraulic line routing as necessary and install a heat shield, free of charge. The recall began November 14, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903440.
Jayco, Inc. (Jayco) is recalling certain 2014-2019 Precept, 2016-2019 Alante and 2019 Precept Prestige motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.
Risk and remedy
Risk
If the wiring in the circuit overheats, it can increase the risk of fire.
Remedy
Jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
Jayco, Inc. (Jayco) is recalling certain 2017 Precept motorhomes. The brake Hydraulic Electronic Control Units (HECU) on these vehicles may be missing valve block ball plugs, potentially causing a brake fluid leak or air ingestion during electronic brake distribution and/or ABS activation.
Risk and remedy
Risk
A brake fluid leak or air ingestion can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Jayco will notify owners, and Ford dealers will inspect the hydraulic block and replace the HECU if the ball plugs are present, free of charge. The recall began on February 16, 2018. Owners may contact Jayco customer service at 1-800-517-9137.
Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Alante and Precept motorhomes manufactured October 13, 2014, to June 23, 2016. The affected vehicles have a driver seat that may loosen and detach from the seat base as a result of the seat having been swiveled around.
Risk and remedy
Risk
If the seat detaches from the seat base while vehicle is being driven, the operator may lose control, increasing the risk of a crash.
Remedy
Jayco has notified owners, and dealers will install a jam nut on top of the seat base nut, free of charge. The recall began on August 16, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903310.
Owner complaints
7 complaints1 involved a fire
What owners report most
Latest complaints
- Equipment · Service brakes, hydraulic · Structure
The contact owns a 2017 Jayco Precept built on a 2016 Ford Motorhome Chassis. The contact stated while driving approximately 55 MPH, there was smoke coming from the rear of the RV. The contact pulled over to the side of the roadway and stopped the RV. The RV was towed to the local repair center…
The contact owns a 2017 Jayco Precept built on a 2016 Ford Motorhome Chassis. The contact stated while driving approximately 55 MPH, there was smoke coming from the rear of the RV. The contact pulled over to the side of the roadway and stopped the RV. The RV was towed to the local repair center, where it was diagnosed and determined that hydraulic fluid had leaked onto the exhaust pipes, causing the smoke. The contact was informed that several support welds had fractured and caused the hydraulic fluid lines to fail and leak hydraulic fluid. Additionally, the mechanic informed the contact that several support welds located at the rear of the RV had sheared off, causing the body of the RV to lower. The RV was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 29,000.
- Steering · Suspension · Unknown or other
I recently purchased a used Jayco Precept 31 UL motorhome that is on a Ford F53 chassis. After the purchase I found that the vehicle handled very dangerously when being passed by a large trucks, or when there were crosswinds or medium strength winds. The problem was bad enough the I narrowly…
I recently purchased a used Jayco Precept 31 UL motorhome that is on a Ford F53 chassis. After the purchase I found that the vehicle handled very dangerously when being passed by a large trucks, or when there were crosswinds or medium strength winds. The problem was bad enough the I narrowly avoided accidents caused by being pushed around by passing 18 wheel trucks or crosswinds, or both. After doing some research on this vehicle, and others on the Ford F53 chassis I found that these handling issues are the number one problem with these units. I subsequently had to invest over $6K to correct these handling problems as they were the result of the ineffective stock suspension configuration from the factory. I had to install a steering stabilizer (Safe-T-Plus), a rear track bar (SuperSteer), front radius rods (SuperSteer), new special damping shocks (Koni FSD shocks) and an adjustable drag link (unsure of the manufacturer). All these modifications collectively changed the handling of the RV from a huge safety hazard to a well heeled and safe handling vehicle. These changes should have been included as standard safety equipment directly from the factory. It is incomprehensible to me that a vehicle of this size should be allowed to be leave the factory and be on the road with such dangerous handling issues. If you do the research you will find many owners of these units who struggle with the same issues and who have had many near misses or accidents on the road as a result. Recreation Vehicles built on the Ford F53 chassis need to be highly regulated and inspected to ensure that they leave the factory with the safest configuration of suspension, chassis and steering equipment available. These vehicles should all be placed under a recall to have the manufacturer(s) install, at their expense, the handling modification I outlined above.
- Visibility/wiper
I purchased a 2017 Jayco Precept 36T on 9/16/2017 and have had issues with it, most that have been handled by Jayco, including a slideout. However, the Windshield Wipers have been a problem for the last 3 years that I have owned it. The Driver's Side Wiper, when being operated, goes too far to…
I purchased a 2017 Jayco Precept 36T on 9/16/2017 and have had issues with it, most that have been handled by Jayco, including a slideout. However, the Windshield Wipers have been a problem for the last 3 years that I have owned it. The Driver's Side Wiper, when being operated, goes too far to the side and goes off the vehicle, flopping off to the side. Camping World has tried to repair it several times, supposedly with Jayco's help, and has failed every time. Open Roads tried to repair it and failed on their first attempt. I am taking it back to them and verifying that they contact Jayco for help in repairing it correctly.
- Engine
The exhaust is melting the rear wheel liner and damaging the rear wheel
- Visibility/wiper
Drivers windshield wiper flops all the way to the far left at highway speeds and past the edge of the windshield, catching and marring the window and flipping the wiper arm making it useless. Cannot use the wiper.*dt*jb
- Engine
TL *the contact owns a 2017 jayco precept. The contact stated that while in use the catalytic converter was heated up to an extent where a plastic storage bin above the catalytic converter started to melt. The contact also stated that there was an odor of melted plastic which alerted him to the…
TL *the contact owns a 2017 jayco precept. The contact stated that while in use the catalytic converter was heated up to an extent where a plastic storage bin above the catalytic converter started to melt. The contact also stated that there was an odor of melted plastic which alerted him to the issue. Richardson's rv center located at 26776 encanto dr, sun city, ca 92585, (866)864-9810 was contacted by phone and informed of the failure. The rv was not repaired. The manufacturer was contacted via email and informed of the failure. The approximate failure mileage was 12,000. *dt*jb vin not available. consumer stated the latest IS part of the overheating may be due to the sock on the air intake. It was only supposed to be used on the intake when the completed frame was sitting outside, waiting for the build. It was on there to keep the bugs, birds and critters out. Not sure of the truth on this, but I removed the yellow intake sock off of my motorhome intake today.*jb *dt*jb
- Visibility/wiper
When traveling at highway speed'with the windshield wipers on high speed, the driver side wiper blade an arm lift away from the windshield, slamming back down when it reaches the far left end of its travel. The wiper arm lifting from the windshield results in restricted visibility as there IS no clearing of the windshield.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10219658Standard repair procedure (SRP) - Filon roof damage repair instructions.
- 10211966Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
- 10195198Inspect sway bar for proper orientation and replacement of the mounting brackets.
- 10195197Sway bar order form.
- 10195196Inspect sway bar for proper orientation and replacement of the mounting brackets.
- 10195195Inspect sway bar for proper orientation and replacement of the mounting brackets.
- 10172531Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
- 10165698Units built on a Ford F53 2014-2020 chassis require an inspection of the engine air cleaner main inlet and the front -facing portion of the air cleaner for an article in these areas. When found, removal is required.
- 10125531Girard Water heater requires inspection for possible replacement of the gas valve. - an intermittent occurrence when the gas valve is not openig to light the burner of the water heater. Confirmation of old valve to be replaced is when inspection finds solid balck solenoids . New valve will have white rings around the top of each solenoid and does NOT require replacement.
- 10125530JBL radio was to feature Apple Car Play and Android Auto which would allow a phone to connect to the radio - certification process did not happen. To compensate for the lack of this feature, provided a Rand McNally Portable Plug N Play GPS at no charge.
- 10125529Left and right lower seat cushion of the dinette is too short and does not cover plywood underneath
- 10125525JBL radio installed does not allow customer to switch on the rear camera while driving - firmware upgrade from vendor is required for this function to work.
Every Jayco Precept model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.