2020 Jayco Precept
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jayco › Precept › 2020
These records cover every 2020 Jayco Precept. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2020 Jayco Precept. Newest first.
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
Risk and remedy
Risk
A storage compartment that melts can increase the risk of a fire.
Remedy
Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk and remedy
Risk
A gas leak can increase the risk of a fire.
Remedy
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.
Risk and remedy
Risk
Excessive surface temperatures can increase the risk of injury to the occupants.
Remedy
Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and…
Risk and remedy
Risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Owner complaints
6 complaints
What owners report most
Latest complaints
- Steering
Gears in steering gear box must be "sloppy". Constantly needing to correct to drive a straight line down the road. I have gone to "Safety Plus Steering Control" and had them install the proper Control arm, thinking this would solve the problem. It has not. The constant correcting of the steering…
Gears in steering gear box must be "sloppy". Constantly needing to correct to drive a straight line down the road. I have gone to "Safety Plus Steering Control" and had them install the proper Control arm, thinking this would solve the problem. It has not. The constant correcting of the steering going down the road is tiring. I believe the gearbox is the problem. This has been a problem ever since I bought it new in 2020, and is getting worse. Thank you
- Equipment · Structure
The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long…
The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long passenger’s side slider to detach. The cause of the failure was not yet determined. The contact stated that the failure had previously occurred on multiple occasions and the passenger’s side slide brake and Hydraulic pump were replaced. Additionally, the overhead passenger’s side bed had detached from the wall nearly causing injuries to his wife. The local dealer and manufacturer were notified of the failures. The failure mileage was 2,000.
- Electrical system · Engine
We have multiple issues with cylinder misfire codes. The smart junction box, wiring and spark plugs have been replaced but we repeatedly take our motorhome to ford for repairs. At only 5600 miles we have not been able to travel consistently.
- Unknown or other
Doghouse becomes extremely hot while travelling. it melts candy, gum, mints setting in the cupholder or cellphone tray. cannot rest barefoot on the doghouse..it was first noted shortly after delivery oct 2019. we addressed it with service department who informed us jayco would do nothing unless there needed to be other repairs requiring dash removal. Heat continues to be an issue.
- Seats
Can not adjust driver seat so that smaller drivers can reach the gas and brake pedals. I am 5'1". Even with the seat as far forward and low as possible I have to wear platform shoes in order to drive the rv.
- Electrical system · Exterior lighting · Unknown or other
I have been having electrical issues, current parts on order at repair shop. I had some more electrical issues develop. I found that there are melting wires and the plastic storage bin above there area also has melted. all this damage IS in front of the catalytic converter where the left and…
I have been having electrical issues, current parts on order at repair shop. I had some more electrical issues develop. I found that there are melting wires and the plastic storage bin above there area also has melted. all this damage IS in front of the catalytic converter where the left and right exhaust join. it got so hot to melt the plastic box. if this continued, it could easily catch fire. the electrical wires can cause a fire. my wife refused to ride in the rv now when we moved, she followed in the car. I have several warranty issue going, expected with new. this issue IS very serious and needs immediate attention. please follow up with questions or request for more information.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10219658Standard repair procedure (SRP) - Filon roof damage repair instructions.
- 10211966Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
- 10208138Instructions for resetting leveling system zero point
- 10188571Ford Service Bulletin regarding the 2020 Model Year F53 Motorhome chassis built prior to September 25, 2020. Q-324R1Service Bulletin: In an effort to improve airflow to the engine, the chassis requires a modification of the lower air baffle
- 10185378Instructions to install generator plenum when reported generator is overheating.
- 10172531Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
- 10165698Units built on a Ford F53 2014-2020 chassis require an inspection of the engine air cleaner main inlet and the front -facing portion of the air cleaner for an article in these areas. When found, removal is required.
- 10165146LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.
- 10163913Hour meter may activate and record hours, although the generator is not running. Install of diode to meter circuit to prevent interferance.
Every Jayco Precept model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.