2010 Jeep Commander
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jeep › Commander › 2010
These records cover every 2010 Jeep Commander. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2010 Jeep Commander. Newest first.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the…
Risk and remedy
Risk
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Chrysler IS recalling certain model year 2010 chrysler 300, dodge challenger, charger, jeep commander, grand cherokee and dodge RAM vehicles. these vehicles may have been built with a wireless ignition node (win) module exhibiting a binding condition of the solenoid latch.
Risk and remedy
Risk
The result of the defect could lead to a condition where the key may be removed from the ignition switch (win module) prior to placing the shifter in park. this could result in the potential for unintended vehicle movement and could increase the risk of a crash.
Remedy
Dealers will inspect and replace the win module free of charge. the safety recall IS expected to begin on or before august 23, 2010. owners may contact chrysler at 1-800-853-1403.
Chrysler IS recalling model year 2010 jeep commander and grand cherokee vehicles. they may have been built with an improperly manufactured rear track bar.
Risk and remedy
Risk
Reduced vehicle stability could occur increasing the risk of a crash.
Remedy
Dealers will inspect the rear track bar bushing retaining hoop and replace the rear track bar if any are found to be mis-positioned. the safety recall IS expected to begin during april 2010. owners may contact chrysler at 1-800-853-1403.
Chrysler IS recalling certain model year 2010 chrysler sebring; dodge avenger and nitro; jeep liberty, commander and grand cherokee; and model year 2009-2010 dodge RAM truck. these vehicles may have been built with an improperly formed or missing brake booster input rod retaining clip.
Risk and remedy
Risk
This could result in brake failure without warning which could cause a crash.
Remedy
Chrysler will replace the brake booster input rod retaining clip free of charge. the safety recall IS expected to begin during february 2010. owners may contact chrysler at 1-800-853-1403.
Owner complaints
45 complaints3 involved a fire
What owners report most
Latest complaints
- Engine
Engine fire under normal operation
- Electrical system
My jeep will not crank sometimes...the key will not turn. The ignition control module seems to be a problem.
- Electrical system
Started the vehicle by inserting the key fob. Turned the key and the vehicle dash lit up and went out immediately. Tried to turn the key again and nothing happened. Could not turn the key and it was difficult to remove the key fob from the ignition.
- Engine
The engine failed while driving at major intersection. Multiple individuals had to assist and avoid causing an accident. After a week at diagnostic Jeep service department, techs determined compression failure in cylinders 2 and 4 with 0 psi. There no codes or check engine lights other than a brief blinking right before failure.
- Electrical system · Exterior lighting · Fuel/propulsion system
The electrical system of my car malfunctioned intermittently causing lights, ac, and the engine itself to go off and on in the middle of the freeway. There was a recall on the 2010 Jeep Commander (same as my car) for faulty electrical system, yet my VIN was excluded. I believe it should have been…
The electrical system of my car malfunctioned intermittently causing lights, ac, and the engine itself to go off and on in the middle of the freeway. There was a recall on the 2010 Jeep Commander (same as my car) for faulty electrical system, yet my VIN was excluded. I believe it should have been included in the recall and this faulty electrical system was the cause of multiple repairs done at my expense to the tune of a couple thousand dollars. I ask for a query into this. The electrical system is the nexus of a car’s mechanical system and if not functioning correctly causes all else to eventually fail. The lights would not turn off after I turned them off, removed keys, and exited vehicle. Various lights would flash on the dashboard then suddenly disappear not providing enough time to read them. Many or all dashboard lights and AC would go out intermittently sometimes reappearing shortly later. Sometimes the car would shock me while driving on the freeway and therefore poses a safety threat to everyone else and me. Ultimately the engine went out while on the freeway. Jeep takes close to a month to fix a Power Control Module and fuel pump replacement and fuel line. Reconsider requiring them to extend the electrical system recall to more 2010 Jeep Commanders. An electrical system main control is not a typical thing to need to replace in a low mileage car.
- Tires
FOUR (4) Cooper Adventure HT 245/65R17 were purchased in late 2019 from PepBoys at 6900 Highway 6 North, Houston, Tx 77084. One tire (front Driver side) began separating on November 2021 and was replaced at no charge by PepBoys under Mfg Warranty. 2nd Tire (Rear Driver side) experienced a…
FOUR (4) Cooper Adventure HT 245/65R17 were purchased in late 2019 from PepBoys at 6900 Highway 6 North, Houston, Tx 77084. One tire (front Driver side) began separating on November 2021 and was replaced at no charge by PepBoys under Mfg Warranty. 2nd Tire (Rear Driver side) experienced a blowout while driving to Houston along I10 east of Shulenburgh, Tx, on Sunday July 24th. Fortunately i was able to replace blowout tire with the spare but my son's safety and my own safety was compromised as the shoulder on that stretch of the interstate is not very wide as i replacing the tire within 4Ft of zooming 18-wheelers and other vehicles going by in 100F degree weather. The incident ocurred at 545pm aprox - The blowout caused the rear fender to break and the moulding above the tire and rear door broke from the car also. I estimate the repair will cost around $5-6K or so aproximately. PepBoys replaced blowout rear tire and the other 2 tires as well.
- Engine
Engine stalled at stop signs, Daughter was driving the vehicle and engine stalled at an intersection. Not able to restart it. Vehicle was pushed to the side. I went to assist her and after many tries the engine restarted, I started to drive and the engine will stall as n DC shutdown at all stop…
Engine stalled at stop signs, Daughter was driving the vehicle and engine stalled at an intersection. Not able to restart it. Vehicle was pushed to the side. I went to assist her and after many tries the engine restarted, I started to drive and the engine will stall as n DC shutdown at all stop signs/ traffic lights. I managed to drive it to the Jeep dealer shifting into neutral and pressing the gas to keep the engine running. No engine lights were present, temperature was normal and vehicle had 1/4 tank of gas. After a 5 days in the the dealer, they indicated that there is nothing wrong with the vehicle, no codes.
- Electrical system
The battery light came on about 5 minutes after I started driving through residential streets and onto a freeway. I exited the freeway and went to the auto store where I had originally purchased the battery from, about a year ago, which IS less than 5 miles from my house. They tested my battery and…
The battery light came on about 5 minutes after I started driving through residential streets and onto a freeway. I exited the freeway and went to the auto store where I had originally purchased the battery from, about a year ago, which IS less than 5 miles from my house. They tested my battery and said the battery was good but my alternator was bad. I drove my jeep commander home and parked it in the garage, per usual. When I exited my jeep there was no odor, no smoke, no sound of any sorts coming from under the hood. Less than 20 minutes of parking my jeep, my jeep was on fire and caught my house on fire. No warning nothing! My jeep was 10 years old and just turned 103,000 miles. I faithfully serviced my jeep at the local jeep dealership or midas. My jeep had no previous issues of any sort (no loss of power, no leaks, wasn't running hot, etc.).
- Electrical system
Ignition key would come out of switch while engine was running.
- Engine
TL* the contact owned a 2010 jeep commander. The contact stated while his wife was parked at the supermarket his wife attempted to start the vehicle twice with no avail. The third time she attempted she stepped out the vehicle after she smelled abnormal fumes and someone alerted her that there were…
TL* the contact owned a 2010 jeep commander. The contact stated while his wife was parked at the supermarket his wife attempted to start the vehicle twice with no avail. The third time she attempted she stepped out the vehicle after she smelled abnormal fumes and someone alerted her that there were flames coming from under the vehicle. The fire was located on the front passenger side where the engine was located. The fire department was called and extinguished the flames. There were no injuries. The vehicle was towed to a lot without being diagnosed as totaled. The dealer was not notified of the failure, and the manufacturer was not made aware of the failure. The failure mileage was 100,000
- Steering · Structure › Body · Suspension
TL* the contact owns a 2010 jeep commander. When the contact purchased the vehicle from an independent source, she was not informed of its recall history. When initially purchased, the vehicle made an abnormal noise and there was extensive wobbling and a strong vibration in the rear. The contact…
TL* the contact owns a 2010 jeep commander. When the contact purchased the vehicle from an independent source, she was not informed of its recall history. When initially purchased, the vehicle made an abnormal noise and there was extensive wobbling and a strong vibration in the rear. The contact was uncertain if the failure was related to a potential "death wobble" and the rear trac bar. The vehicle was taken to various independent repair facilities, but they were unable to determine the cause of the failure. The vehicle was not repaired and the intermittent failure continued. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was not available.
- Vehicle speed control
TL* the contact owns a 2010 jeep commander. While driving highway speeds, the vehicle accelerated to 120 mph without warning. The vehicle did not decelerate when the brake pedal was depressed. Also, an unknown warning indicator illuminated. The contact was able to pull over, shift into neutral, and…
TL* the contact owns a 2010 jeep commander. While driving highway speeds, the vehicle accelerated to 120 mph without warning. The vehicle did not decelerate when the brake pedal was depressed. Also, an unknown warning indicator illuminated. The contact was able to pull over, shift into neutral, and turn off the vehicle. The vehicle was towed to the contact's home. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 120,000. The vin was unknown.
- Electrical system · Vehicle speed control
While driving my radio shuts on and off constantly. sometimes my dash lights flash and beep then my odometer dials start to flutter up and down and my blinker will hesitate when it's on.
- Engine
Timing chain broke on motor causing catastrophic damage to the V8 hemi. recalls on other vehicles with this motor but chrysler says not enough people have complained to cause recall on jeep. stupid answer. problem IS not the vehicle motor IS in its the motor. jeep was still financed so had to pay out of pocket for a new motor while still paying for the jeep.
- Engine
" takata recall" I am the original owner of a 2010 jeep commander. unfortunately, this past week the timing chain broke and left me stranded on the side of the road. thank goodness it was not during rush hour. there was no warning and could have caused an accident. let me start by stating that…
" takata recall" I am the original owner of a 2010 jeep commander. unfortunately, this past week the timing chain broke and left me stranded on the side of the road. thank goodness it was not during rush hour. there was no warning and could have caused an accident. let me start by stating that this jeep has been meticulously cared for from day 1 and every recommended service and oil change has been done on time. this IS our family car and not an off road toy. I drove my jeep with respect and care. so, how and why did the timing chain break and destroy the engine? I called 3 other local jeep dealerships asking this question and the response was the same with each chrysler mechanic 'never heard of this on the jeep commander' after doing some research online, I did find several chat boards and an article in hot rod magazine talking about the 5.7L hemi timing chain breaking in challengers, chargers and 300'S. eventually, there was a recall to address the issue. according to several sources, my commander has the same engine from the same time period the recall occurred. so why are jeep's not included? chrysler knows this IS an issue and have chose not to address it. this could have been bad, had my vehicle stalled out the way it did on the highway in rush hour.
- Engine
With no warning,(no noise from engine) traveling about 25mph engine light flash on, lost all engine power, became hard to steer, was able to safely pull the vehicle out of the road. Later learned that the timing chain broke. I also learned that chrysler corporation recalled this engine 5.7 hemi in other products, but not the jeep. This IS a time bomb
- Service brakes · Steering · Suspension
I was in mattoon illinois,had backed out of a parking spot from dairy queen onto a side road I pulled up to a stop sign for a main road as I had the clear to make my turn I proceeded to do so when I heard a loud pop. I lost my steering, my breaks and acceleration. When I came to a stop half way in…
I was in mattoon illinois,had backed out of a parking spot from dairy queen onto a side road I pulled up to a stop sign for a main road as I had the clear to make my turn I proceeded to do so when I heard a loud pop. I lost my steering, my breaks and acceleration. When I came to a stop half way in the turn lane of the main road I got out to see what had happened. My front driver side tire was laying up under my jeep. It had busted my upper and lower ball joints, my cv shaft, and my break lines and also bent my inner and outer tie rod ends and my tire and rim. From there it had to be towed clear back to my home in toledo illinois. I thank god each and every day that I had not made it to the highway and was doing 55mphs because I had myself and three small children ranging from 3months old up to 3 years old in the vehical with me and it would have been deadly had I made it to the main highway and was going any faster.
- Engine
Stalling while driving
- Electrical system
I have had to replace the battery in my car 4 times since I purchased the vehicle 5 years ago.
- Structure › Body
Along the entire upper body of the car there are cracks in the paint which I attributed to a paint defect. It now has rust damage to the upper frame above the windshield and on the roof of the vehicle where the cracks were. above the windshield IS the worst damage where it has eaten into the frame.
- Electrical system
TL* the contact owns a 2010 jeep commander. While attempting to turn off the vehicle, the key was removed from the ignition; however, the vehicle would remain on. The contact had to make several attempts to turn off the vehicle. The contact took the vehicle to a certified mechanic who diagnosed…
TL* the contact owns a 2010 jeep commander. While attempting to turn off the vehicle, the key was removed from the ignition; however, the vehicle would remain on. The contact had to make several attempts to turn off the vehicle. The contact took the vehicle to a certified mechanic who diagnosed that the failure was related to nhtsa campaign number: 10v200000 (electrical system); however, the vin was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 105,000.
- Wheels
TL* the contact owns a 2010 jeep commander. The contact stated that the tires lost pressure and the aluminum rim stems fractured. The dealer was unable to diagnose or repair the failure. The manufacturer was made aware of the failure. The failure mileage was 94,000.
- Electrical system
TL* the contact owns a 2010 jeep commander. When the key was removed from the ignition, all the warning indicators on the instrument panel remained illuminated. The contact also stated that the damaged key warning indicator illuminated continuously and caused the battery to die. The failure…
TL* the contact owns a 2010 jeep commander. When the key was removed from the ignition, all the warning indicators on the instrument panel remained illuminated. The contact also stated that the damaged key warning indicator illuminated continuously and caused the battery to die. The failure recurred continuously. The vehicle was taken to a dealer where it was diagnosed that the wireless ignition node module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The vin was not included in nhtsa campaign number: 10v200000 (electrical system). The failure mileage was approximately 100,000. ....Updated 0711/16 *bf *tr
- Electrical system · Seat belts · Seats
Vehicle has just now reached 84000 and has been experiencing these symptoms for about 20000 miles now. The vehicle IS experiencing what I believe to be short circuits within the cabin and are as follows /drivers door window actuater switch not allowing proper window operation .also same…
Vehicle has just now reached 84000 and has been experiencing these symptoms for about 20000 miles now. The vehicle IS experiencing what I believe to be short circuits within the cabin and are as follows /drivers door window actuater switch not allowing proper window operation .also same affected side /drivers door IS being indicated by vehicle notification system that it IS open. Even when it's not also vehicle will not and does occasionally. airbag light will stay on during supposed to be normal operating speeds. Vehic)ie when stopped as well passenger manual seat has a chattering sound when moved forward or backward. Vehicle has and does get its required maintenence routine however these anomalies couldn't even be explained fully the repair shop we had taken it to by some fluke the malfunction didn't occur each time we've havery taken it to them wowever me fear IS that it IS some kind of short in the electrical component and me cause a overheated situation and catch the vehic)e on fire. For clarification the vehicle does it through all operating modes as to which like I stated IS a short of some kind.in the door IS or the computer don't know. Couldn't get a straight on answer as far as to why it still does it.
- Engine
The jeep will stall out while decelerating every few months for the last couple of years. most of the time it has been while approaching an intersection from speeds of 30-45 mph, so I have learned to pop the transmission into neutral to restart the car while in motion. this IS horribly scary and…
The jeep will stall out while decelerating every few months for the last couple of years. most of the time it has been while approaching an intersection from speeds of 30-45 mph, so I have learned to pop the transmission into neutral to restart the car while in motion. this IS horribly scary and dangerous since I obviously cannot steer during the process, and have, at least four times, been making a left-hand turn across traffic. I have taken my car into the dealership numerous times, but they don't even log me in because they say that since I have no illuminated indicator light, they will not be able to pinpoint the problem. this IS so dangerous that I would get rid of the car, except that I cannot replace it with anything comparable. I love my jeep and just want it to not try to kill me.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10229213Customer Satisfaction Notification P73 Reprogram Final Drive Control Module The Final Drive Control Module (FDCM) software on about 295,600 of the above vehicles may cause the ?Service 4WD? light to come on and an inability to switch 4WD mode when trying to shift out of the current selected mode. The Final Drive Control Module (FDCM) must be reprogrammed with new software.
- 10229031Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220843NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
- 10220687Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10220015DAMPER, Transfer Case Reman Transfer Case will arrive equipped with the Transfer Case Damper. Please return core with original damper intact.
- 102177274WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory
- 102177054WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory
- 10216395Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10216001New Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10215879Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10212290Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10190590NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
- 10188696New Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10187058Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10175733Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169246Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169163DAMPER, Transfer Case Reman Transfer Case will arrive equipped with the Transfer Case Damper. Please return core with original damper intact.
- 10166537RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
- 10148868Customer Satisfaction Notification P73 Reprogram Final Drive Control Module: The Final Drive Control Module (FDCM) software on about 295,600 of the above vehicles may cause the service 4WD light to come on and an inability to switch 4WD mode when trying to shift out of the current selected mode. The Final Drive Control Module (FDCM) must be reprogrammed with new software.
- 101412424WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated.Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory
- 101412204WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory
- 10140065Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10139985Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139978Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Every Jeep Commander model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.