2023 Jeep Wagoneer
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jeep › Wagoneer › 2023
These records cover every 2023 Jeep Wagoneer. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
9 recalls name the 2023 Jeep Wagoneer. Newest first.
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer, 2022-2026 Jeep Grand Wagoneer, 2023-2025 Jeep Wagoneer L, and 2023-2026 Jeep Grand Wagoneer L vehicles. The pivot bolts for the roof rack crossbars may not have been tightened properly, allowing them to detach.
Risk and remedy
Risk
Detached roof rack crossbars can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the roof rack crossbar pivot bolts, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed October 8, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 81D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 17, 2026.
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102…
Risk and remedy
Risk
A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Remedy
Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The quarter trim on the driver and passenger windows may not have been properly secured, which can allow it to detach.
Risk and remedy
Risk
Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the quarter window glass assembly, as necessary, free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 88C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2025.
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The trim on the driver and passenger doors may not have been installed properly, which can allow it to detach.
Risk and remedy
Risk
Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the door trim, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 77C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail…
Risk and remedy
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and…
Risk and remedy
Risk
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209…
Risk and remedy
Risk
An unfastened seat belt may increase the risk of injury to occupants during a crash.
Remedy
Dealers will inspect and replace the third-row seat belt buckle, as necessary, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is A7A.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the…
Risk and remedy
Risk
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy
Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection…
Risk and remedy
Risk
A compromised deployment of the SABIC can reduce occupant protection in the event of a crash, increasing the risk of injury.
Remedy
Dealers will inspect and reseat or replace the trim pieces as necessary, free of charge. Owner notification letters were mailed August 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 76A.
Owner complaints
115 complaints5 involved a crash2 injuries
What owners report most
Latest complaints
- Electrical system · Engine
Vehicle will suddenly shut off in traffic. Will NOT start back up for 1-2 minutes. Control panel near gear selector will flash on and off message reading Hold brake and start button. Screen all black. This has happened 3 times this month. Car shut off in car wash, once started it would not shift…
Vehicle will suddenly shut off in traffic. Will NOT start back up for 1-2 minutes. Control panel near gear selector will flash on and off message reading Hold brake and start button. Screen all black. This has happened 3 times this month. Car shut off in car wash, once started it would not shift from Park into Neutral or Drive for 60 seconds. When accelerating on expressway, vehicle will shake then message flashes on dashboard "Put in proper gas and oil". Happens weekly. Dealership of course cannot find any issues or replicate codes....very convenient. Bought new-2023 Jeep Wagoneer Series 2 Hurricane twin-turbo engine.
- Engine
The thermostat suddenly failed, causing extensive engine failure. The engine failure was the direct and unavoidable consequence of a known manufacturer defect explicitly covered under Customer Satisfaction Notification 26B and TSB 09-006-25 / RSU 25-047 which should have replaced my thermostat or been a recall.
- Electrical system · Lane departure › Warning · Steering
About a week ago, I received a warning that my lane management assist required servicing. As of Tuesday (10/06), as I slowed to a. Stop sign, my car started beeping, put itself in park and turned off. It flashed a message that stated a restart was required. Then today, I was getting the same lane…
About a week ago, I received a warning that my lane management assist required servicing. As of Tuesday (10/06), as I slowed to a. Stop sign, my car started beeping, put itself in park and turned off. It flashed a message that stated a restart was required. Then today, I was getting the same lane management warning and as I was stopped, my car did the same thing, threw me into park, put a bunch of different warning messages then said power steering requires service. I proceeded to drive home since I was about ten minutes away, shut my vehicle off for a few minutes and tried to restart it, the car would not restart. The vehicle had to then be towed to dealer for repair. Since purchasing the vehicle in 01/2024 I have had ongoing electrical issues and had to turn the vehicle in for service. But they have never found an underlying issue, they have just replaced batteries and cleared codes
- Unknown or other
I own a 2023 Jeep Wagoneer with approximately 33,000 miles. The vehicle has unexpectedly shifted/commanded PARK while moving on two separate occasions. The first incident occurred while I was driving approximately 5 mph in a parking lot. The vehicle unexpectedly went into PARK while it was moving.…
I own a 2023 Jeep Wagoneer with approximately 33,000 miles. The vehicle has unexpectedly shifted/commanded PARK while moving on two separate occasions. The first incident occurred while I was driving approximately 5 mph in a parking lot. The vehicle unexpectedly went into PARK while it was moving. The second, more serious incident occurred while I was accelerating from a complete stop to make a left turn onto a main road. The vehicle unexpectedly shifted/commanded PARK while I was accelerating into traffic. I did not select PARK and could have been tboned. I reported both incidents to my Jeep dealership. The vehicle has been inspected, but the dealership has been unable to duplicate the issue and states there are no DTCs or other indications of a failure. Because they cannot reproduce the concern, they have declined to escalate it to a Chrysler/Stellantis representative. They are returning the vehicle to me despite the issue occurring twice. I am concerned this is an intermittent electronic, transmission-control, shifter, sensor, software, or communication-related safety defect that may not leave a diagnostic code after the event. An unexpected shift into PARK while moving could cause sudden loss of propulsion or control and presents a serious safety risk, particularly when occurring while accelerating into traffic. I am requesting that NHTSA document this complaint and investigate whether there are similar incidents involving 2023 Jeep Wagoneers unexpectedly shifting into PARK while moving.
- Electrical system · Power train · Vehicle speed control
When driving my vehicle suddenly shuts off the engine and puts the vehicle into park. This has happened multiple times now and everything shuts down, power steering, etc goes out and I’m afraid it will cause a serious accident.This seems very dangerous. Dealership tells me they don’t have any idea how to fix it
- Electrical system · Engine · Power train
I recently had an oil change at the dealership I purchased the Wagoneer from. Three days after the oil change was completed, I was sitting at a stop light when the vehicle completely shut down, and the power steering went out. I started the vehicle back up and a power steering service notice popped…
I recently had an oil change at the dealership I purchased the Wagoneer from. Three days after the oil change was completed, I was sitting at a stop light when the vehicle completely shut down, and the power steering went out. I started the vehicle back up and a power steering service notice popped up. That same day, the large central display screen kept flashing on and off, when it finally shut completely off. Six days later, I was driving home from work when I noticed the engine kept running up into the 6-7000 RPM's if I tried to drive over 40mph. I drove under 40mph the rest of the way home (about 10 minutes) and started noticing how loud the engine sounded and the temperature gauge was increasing. I was about 1 minute from home when my daughter and I could feel the heat coming from the engine inside the cab of the vehicle. It was so hot, I was concerned the vehicle was going to catch on fire. I parked it away from my home and called the dealership. They sent a tow truck and inspected it the next day. They stated the engine thermostat went out, and the auxiliary battery failed. There were never any warning lamps or messages displayed while this was happening. If I would not have been paying attention to the gauges and would have been further away from home, this vehicle could have overheated completely and potentially caught on fire putting my kids, myself, and others on the highway in danger. There was a Campaign Reference: 26B issued by Stellantis in April 2025 stating this exact issue and noting the repair to be performed, however, they only included specific Wagoneer's equipped with a 3.0L GMET6 engine. My engine is a 3.0L I6 Hurricane and was not included in the campaign, even though it is the exact same issue and this could have all been avoided.
- Electrical system · Vehicle speed control
Instrument panel dash frozen. instrument dash panel frozen at the screen where it says start/stop press brake to turn the vehicle on, we can’t see how fast we’re going when driving. This has occurred on multiple occasions. We’ve taken it to a Jeep dealership. Who reset the PCM but it does not resolve the issue.
- Electrical system · Engine
While driving my vehicle suddenly shuts off the engine and puts the vehicle into park. This has happened multiple times now and once on I-66 while merging onto I-495. This seems very dangerous.
- Visibility/wiper
The driver’s side sun visor at the main attach point broke when trying to move it from the stowed position. Prior to this, no looseness or other abnormal condition was known to exist. The plastic elbow which serves as the pivot point separated from the base with the electrical wires remaining…
The driver’s side sun visor at the main attach point broke when trying to move it from the stowed position. Prior to this, no looseness or other abnormal condition was known to exist. The plastic elbow which serves as the pivot point separated from the base with the electrical wires remaining attached. This results in the driver’s view directly in front of the vehicle being 80-90% restricted as the visor falls directly in front of the driver’s face. The visor will not stow. One hand must be used to hold the visor up against the headliner. This presents risks to the driver via restricted visibility, distraction and physical limitations. The risk extends as a threat to the safety of passengers and collisions with other motorists, pedestrians and/or property. The dealer will be notified for inspection and repair. Photos and video are available. One year earlier the same thing happened on the passenger’s side of the same vehicle. It was replaced by the dealer.
- Electrical system · Engine
Our vehicle was purchased in December of 2025. Aprox. One month after purchase the vehicle unexpectedly turns off while driving. Fails to start. Along with multiple other issues. Its has been in the shop over the course of that time more than four months and is in the shop current day 14sept2026.…
Our vehicle was purchased in December of 2025. Aprox. One month after purchase the vehicle unexpectedly turns off while driving. Fails to start. Along with multiple other issues. Its has been in the shop over the course of that time more than four months and is in the shop current day 14sept2026. We have spend roughly $10,000 to date and continue to be financially and emotionally ravaged. Sealants has been no help. The purchasing dealership also refuses to make it right.
- Unknown or other
There were no warning signs. I was at a red light and my car completely shut off and red steering wheel with an exclamation mark showed on my screen. It would not immediately start as I tried to restart the engine. It took a min to restart. It automatically had thrown my emergency brake on.…
There were no warning signs. I was at a red light and my car completely shut off and red steering wheel with an exclamation mark showed on my screen. It would not immediately start as I tried to restart the engine. It took a min to restart. It automatically had thrown my emergency brake on. The a/c was also shut down. I started driving again and when I got to the next stop sign it did the same exact thing. I was a few streets over from my home. I only slowed down through the stop signs in order to get home so that my husband could assess it. When he walked up to my car it was making a strange sound, which eventually stopped. I shut my engine off and restarted it but the alert was still there. I had just come off the highway when this happened doing a speed of 65 then slowing to exit. This scared me. I am calling the dealership in the morning in order to have them pick it up and assess the issue.
- Structure › Interior panels › Sun visor
On Monday, August 24th around 7:30am my wife was driving South in our Jeep and had just entered onto the freeway. There was heavy traffic and the early morning sunlight was impairing her vision. To remedy the sunlight issue, she pulled the visor from the plastic dock/restraint and while folding…
On Monday, August 24th around 7:30am my wife was driving South in our Jeep and had just entered onto the freeway. There was heavy traffic and the early morning sunlight was impairing her vision. To remedy the sunlight issue, she pulled the visor from the plastic dock/restraint and while folding the visor down she proceeded to rotate the visor to a position to shield the light. During the folding and rotating motion, the attachment supporting the metal arm that supported the visor broken inside the roof. When my wife let go of the visor, the visor dropped down about 2 inches and "drooped" at a significant angle, swinging freely. It did not completely pull out and separate from the ceiling but was somehow still prevented from being completely removed from its housing. My wife had to grab the broken visor and restrict it from moving/swinging freely so she could see while operating the vehicle in heavy traffic and sunlight issues. I had to reach over from the passenger side of the vehicle to take the visor from her as to help her continue to drive safely. I managed to push the visor arm back into the ceiling then dock the visor. The visor then stayed in position for the rest of the trip but now she had to drive with the sunlight issue for a little while that still posed, in my opinion a safety issue. This same issue happened in 11/2024 but it was on the passenger side. I believe the support mechanism for the visor was built with either defective or substandard/cheap materials that do not meet the standard for the safe operation of the vehicle. I've come understand that my vehicle (or make/model) is not the only one affected by this. I believe this issue poses a safety risk to all vehicles with this part design or materials used in manufacturing/installation.
- Electrical system · Engine · Power train
Vehicle began to randomly shut off at low speed while moving, while stopped and also in park. Has not yet happened at high speeds. All occasions are at speeds of less than 5 mph, no MIL. Took to the dealership, diag of faulted aux battery. Battery replaced. Still very randomly will die in gear, at…
Vehicle began to randomly shut off at low speed while moving, while stopped and also in park. Has not yet happened at high speeds. All occasions are at speeds of less than 5 mph, no MIL. Took to the dealership, diag of faulted aux battery. Battery replaced. Still very randomly will die in gear, at low to no speed, and also in park on occasion. Dealership update software of the BCM, PCM, and DCM. Returned to us with the same ongoing dying issue, returned to dealership, they did a wheel alignment, obviously didn't fix the dying issue. This vehicle carries my family, this will cause an accident as other traffic avoiding the vehicle has been the only factor in avoiding accident. No codes present. Vehicle is being refused to drive due to the uncertainty of when and where the vehicle will die randomly. This has happened numerous times over the last month, we will not accept the return of this vehicle until this problem is solved. This has so far ONLY HAPPENED AT LOW SPEED. Dealership has put many highway miles on it without replicating issue. It can be easily replicated by merely driving it from one parking spot to another or around a parking lot stopping and starting and traveling at speeds 5mph or less. This will happen at low to no throttle input. Vehicle will immediately start and run after being placed into park and hitting the start button, this is not the auto -start-stop feature working correctly. Dealership states this has only happened while pulling into a working bay at the dealership, unable to replicate results on the highway. It is currently the low speed dying that is the issue, this has been brought to the attention of the service dept on numerous occasions.
- Electrical system · Engine · Exterior lighting
I purchased my 2023 Jeep Wagoneer new in March 2023. The vehicle has experienced multiple electrical/electronic safety-related failures. Beginning around Oct. 2024, the digital instrument cluster intermittently failed to load after startup, leaving me without critical information including vehicle…
I purchased my 2023 Jeep Wagoneer new in March 2023. The vehicle has experienced multiple electrical/electronic safety-related failures. Beginning around Oct. 2024, the digital instrument cluster intermittently failed to load after startup, leaving me without critical information including vehicle speed and fuel level. I photographed this occurring numerous times and repeatedly reported it to the dealer. The cluster was eventually replaced in April 2026. The vehicle has also unexpectedly shut off more than once while slowing or coming to a stop at a stop sign or traffic light. In July 2026, the entire right-front exterior lighting system failed. The right headlight, daytime/running light, front turn signal and cornering light are all inoperative while the left side operates normally. The dealer replaced the complete right headlamp assembly in Aug. 2026, but this did not correct the problem. All right-front lighting remains inoperative. The odometer is also continuously flashing. The dealer has not determined the cause and says further diagnosis and Stellantis STAR technical assistance are required. As of Sept. 2026, the lighting failure has persisted for more than a month despite a repair attempt. I am concerned about the safety risks from loss of required exterior lighting/turn-signal function, prior loss of instrument-cluster information, and unexpected vehicle shutoffs. I do not know whether these conditions share the same underlying cause.
- Electrical system
The vehicle has not started, on 2 separate occasions. It will not start, let you open the door and, the APP won't work. It is just dead. After a period of time, it will start and work fine. Then it won't start again. I have read there are several instances on your web site of this type of failure. The dealer can't find anything "wrong".
- Electrical system · Vehicle speed control
On multiple occasions, when starting the vehicle, the screen on the dashboard remains with the power button and instructions to depress the brake and push button to start. The car starts, but no gauges appear on the dashboard. Turning the car off and back on does not resolve the issue. The car is…
On multiple occasions, when starting the vehicle, the screen on the dashboard remains with the power button and instructions to depress the brake and push button to start. The car starts, but no gauges appear on the dashboard. Turning the car off and back on does not resolve the issue. The car is on and running and will let me shift into gear and drive the car, as demonstrated in multiple videos. Driving the car while a message on how to start the car is concerning as I cannot see/view the speedometer or any other gauges. Additionally, the indicator that the driver’s door is open is on when the door is shut. Turning the vehicle off, exiting and locking does not resolve the issue and the screen remains illuminated with the same message. These issues have been reported to the dealer and each time I have been told they cannot reproduce the issue-most recently in May 2026 when the vehicle was inspected, even when showing them photos and videos.
- Power train
Three times my car has suddenly stopped and went into park. It happened once pulling into the median of a roadway. The second time I was slowing in traffic to stop at an upcoming traffic light and the most recent was backing out of a park spot. In addition to the sudden stops while in traffic it…
Three times my car has suddenly stopped and went into park. It happened once pulling into the median of a roadway. The second time I was slowing in traffic to stop at an upcoming traffic light and the most recent was backing out of a park spot. In addition to the sudden stops while in traffic it also has had hesitancy when starting from a stopped position. I have to restart the car while in traffic. Could seriously cause an accident to happen. Dealer found several CPM codes, completed an update and cleared the codes 2 days ago and now it happened again. Cabin filter, air filter were changed on 7.6.26 and the first time the car did this was a few days after that. So this has been happening for about 1 month.
- Power train · Unknown or other · Wheels
Vehicle: 2023 Jeep Wagoneer Series II 4WD VIN: [XXX] I am reporting a significant vibration/shaking condition in my 2023 Jeep Wagoneer. At approximately 75 MPH, the vehicle develops a noticeable shudder/shake that can be felt while driving at highway speeds. The condition is repeatable and raises…
Vehicle: 2023 Jeep Wagoneer Series II 4WD VIN: [XXX] I am reporting a significant vibration/shaking condition in my 2023 Jeep Wagoneer. At approximately 75 MPH, the vehicle develops a noticeable shudder/shake that can be felt while driving at highway speeds. The condition is repeatable and raises concerns about the stability and safety of the vehicle during normal interstate/highway driving. I am concerned because other Wagoneer owners have reported similar highway-speed vibration conditions. I would like the cause of this vibration properly identified rather than having it attributed to normal vehicle characteristics. The vehicle should be evaluated for possible tire/wheel road-force variation or runout, suspension components, propeller shaft/driveshaft, CV joints, transfer case/output components, or other driveline components that could produce a speed-related vibration. This vehicle also has a history of having been reacquired by the manufacturer pursuant to applicable state consumer warranty laws or to promote customer satisfaction, according to the CARFAX report I obtained after purchasing the vehicle. I am requesting that NHTSA document this complaint and evaluate it along with other complaints involving highway-speed vibration/shaking in Jeep Wagoneer and Grand Wagoneer vehicles. The vibration occurs at approximately 75 MPH and is repeatable during highway operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Engine · Service brakes
Pulling from a stop sign across two lanes of traffic into a median, the car shut off and then started back. When it started back there were multiple warning lights. Pulled out onto highway and when coming to the next turn, there were no power brakes. Had to use extreme pressure to slow the vehicle down to a stop. Turned the car off and then back on and most lights went off.
- Electrical system
Problem occurs randomly and have not been able to consistently repeat results. Vehicle stops and shuts off and puts itself into park. Restart vehicle and it drives normally. It did this once pulling out of a parking lot into traffic, oncoming traffic was able to stop to avoid us. We brought it to…
Problem occurs randomly and have not been able to consistently repeat results. Vehicle stops and shuts off and puts itself into park. Restart vehicle and it drives normally. It did this once pulling out of a parking lot into traffic, oncoming traffic was able to stop to avoid us. We brought it to the dealership to be looked at and they found nothing wrong. They did say codes were in the computer but since they weren’t active they couldn’t do anything about it. No lights stay on after the car is restarted. It has done this multiple times.
- Electrical system
The contact owns a 2023 Jeep Wagoneer. The contact stated that the vehicle intermittently went into park(P) and turned off while merging into traffic with the message "Stop/Start Required" displayed. The vehicle also shut off unexpectedly while idling in park(P). The contact was forced to restart…
The contact owns a 2023 Jeep Wagoneer. The contact stated that the vehicle intermittently went into park(P) and turned off while merging into traffic with the message "Stop/Start Required" displayed. The vehicle also shut off unexpectedly while idling in park(P). The contact was forced to restart the vehicle to resume normal operation. The vehicle was initially taken to a dealer, and the failure was attributed to the gasoline in the fuel tank; however, the failure returned the following day. The same dealer later diagnosed the vehicle with a defective auxiliary battery inside the alternator. The dealer refused to honor the warranty, prompting the contact to seek repairs from an independent mechanic. The part to repair the vehicle was currently on a national backorder, and there was no estimated date for the parts to become available. The manufacturer was notified of the failure but only directed the contact to a parts website; however, the necessary part could not be located. The vehicle remained unrepaired with the independent mechanic. The failure mileage was approximately 39,000.
- Engine
Temperature alert went off for too hot. Was stranded in North Carolina while driving for vacation. Had to get a rental while thermostat was replaced. This is a known and widespread issue yet no recall has been sent out.
- Electrical system · Power train
I was driving on [XXX] and I noticed the battery meter started going down from 13 and ended at 9 and the vehicle shut of and put itself in Park while the vehicle was still moving. There were other cars behind me and the car would not restart. I had to get a jump and it restarted. The 48volt battery is faulty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Unknown or other
Car will shudder and shut off while slowing down. The control panel will change to saying "Push start button to run." This has happened 50+ times, including while in slower traffic on the Interstate. It is very dangerous because I am stopped suddenly in traffic and have to restart the car and put…
Car will shudder and shut off while slowing down. The control panel will change to saying "Push start button to run." This has happened 50+ times, including while in slower traffic on the Interstate. It is very dangerous because I am stopped suddenly in traffic and have to restart the car and put it back in gear in order to move. Car has also started and run, but the control panel remains in the "push button to start" mode while driving, so none of the control panel is available. This is dangerous because I have no idea what my speed is.
- Engine · Unknown or other
While driving at low speed, the vehicle suddenly shut down completely without any warning. The engine lost power while I was cruising, causing the vehicle to stop responding. On separate occasions, the vehicle has also shut off while idling. This condition creates a serious safety concern because…
While driving at low speed, the vehicle suddenly shut down completely without any warning. The engine lost power while I was cruising, causing the vehicle to stop responding. On separate occasions, the vehicle has also shut off while idling. This condition creates a serious safety concern because the vehicle can stall unexpectedly in traffic, increasing the risk of a collision. The issue has occurred multiple times and appears to be happening everytime i drive the vehicle. It started nov of 2025 up to now dealership cannot fix the problem.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011148Module - transfer case control
- 11010752Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.
- 11010751Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.
- 11010749Power Liftgate Is Inoperative or Wont Close.
- 11010743"Instrument Panel Cluster (IPC) message Night Vision Unavailable Service Required or Loss of Night Vision "
- 11010695SHIFTER The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-4582 2024-2025 WS - Valve Body Replacement. Recomended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.
- 11010511Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
- 11010502Customer Indicates Rear Air Conditioning Is Blowing Much Warmer Than Front.
- 11010501Customer Indicates Air Conditioning Is Blowing Warm.
- 11010497Buzz Squeak Rattle From Right Rear Headliner Area.
- 11010254"R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation. Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update."
- 11010251"R1H Radio T27.38 USB Software Update Customers may experience one or more of the following: Uconnect phone improvements. Incorrect Navigation units shown. Navigation feature shows no road name with a straight road at times when not setting up a navigation route. Missing radio stations. Accessibility settings are missing. Incorrect phone widget. Radio freezes. The Hybrid/EV screen display is blank when the user switches to the dark mode theme. Hybrid/EV pages are inoperative. Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). Radio screen is black (RVC Functions Normally). USB mode changes on its own. Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation process is slow to respond. Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. The FamCam ""X"" button is missing. SiriusXM radio resets. Radio resets. The RVC zoom feature lags. Voice Recognition (VR) is stuck in listening mode. Android Auto resets. Android Auto disconnects. Apple CarPlay disconnects. Missing battery voltage information. Rear Seat Alert (RSA) reminder is inoperative. The menu bar is missing from the display. The Wi-Fi application is missing. Music playback is inoperative. Invalid FOTA pop-up message displays. The Assisted Call features audio is inoperative. This bulletin involves updating the R1H radio software level to T27.38. "
- 11010200Carrier planetary & shaft kit - output
- 11009607Bracket - Fender Mounting
- 11009082Poor Audio Quality And Or Static From Wireless Devices
- 11008915"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: Engine hesitates/misfires. This bulletin involves reprogramming the ISCM with the latest available software."
- 11008907Front Passenger Side and Rear Window Door Window Switches are Inoperative, Window Operation Does Work from the Driver Master Switch
- 11008870Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up
- 11008328Customer Complaint Of Loss Of Power Steering Assist.
- 11008208"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0300 - Multiple Cylinder Misfire This bulletin involves reprogramming the PCM with the latest available software."
- 11008145Door Ajar Light On With Door(s) Closed.
- 11007954Battery Drain Suspected or "Identified" From USB or Media Hub
- 11007845"Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: Unable to select the Turn by Turn Nav. Blank Performance Pages. Rearview Camera (RVC) functions normally. Android Auto Voice Recognition Inop. Media Tuner Delayed. Charge Schedule HMI. RVC functions normally. Ambient Light Inop. Map in Cluster Inop. Media Widget Blank. Nav Map Black. Offroad Pages Inop. RVC functions normally. VR Inop. Incorrect Song Title Displayed, Carplay only. HU switches from Media Page to Home Page. RVC functions normally. Ghost Touch on Nav screen. RVC functions normally. Widgets Missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the ""Camera View Pages"""". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024."
- 11007201TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB 21-048-24 for potential transfer case shift motor replacement
- 11006989"Front Windows Inoperative Customers may experience the following: The front left and/or right window is stuck open. NOTE: Front windows do not operate for one full key cycle. Auto up functionality is lost until hard up stop is reached. This bulletin involves reprogramming the DDM and PDM with the latest available software."
- 11006985"Transfer Case Active Shift Motor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C1444-98 - T-Case Motor Overuse-Component Or System Over Temperature. C1477-4B - Transfer Case Clutch-Over Temperature. Customers may also comment on the following: ""4WD Overheated Temporarily Unavailable"" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves replacing the transfer case shift motor."
- 11006884Bezel - door handle
- 11006842Center stack - vehicle feature controls
- 11006826Wiring - electric power steering
- 11006696MIL On/Check Engine Lamp On, Engine May Run Rough
- 110066303.5" speaker assembly Before replacing a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. 4. Remove the bad speaker and replace it back. 5. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement. Follow all these steps, if issue still happens; reach out to the engineer at Stellantis for more support, if the engineer doesn t respond in 30 minutes. Then the speaker can be replaced.
- 110063463.5" speaker assembly Before replacing a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement.
- 11006243"Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **P00F3-00 - Humidity Sensor Circuit Range-performance.** P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. P0461-00 - Fuel Level Sensor ""A"" Circuit Range/Performance. P051B-00 - Crankcase Pressure Sensor Circuit Range/Performance. P2F64-00 - Ion Sense Feedback Circuit A. P0331-00 - Knock Sensor 2 Circuit Range/Performance. P0300-00 - Multiple Cylinder Misfire. P2C90-00 - Crankcase Ventilation System - Hose ""A"" Disconnected. P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or System Performance. P0604-00 - Internal Control Module Random Access Memory Ram Error. P060C-00 - Internal Control Module Main Processor Performance. **Customers may also comment on the following: Undesirable vehicle drivability behavior causing the a Shift to Park event during Engine Stop Start (ESS) while Adaptive Cruise Control (ACC) is active. Pressing ACC button while ESS active can shift the vehicle to park. Idle speed oscillations observed when in Snow and Mud modes. Poor engine performance (undershoots engine speed) for ESS and for non-ESS engine start. Screen two incorrectly pops up on the Instrument Cluster Panel (IPC) for 5 seconds during Terrain and Rock mode. Vehicle performance complaints when coasting at lower speeds.** This bulletin involves reprogramming the PCM with the latest available software."
- 11006242"Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: Incorrect navigation units. Accessibility settings missing. Missing radio stations. Incorrect phone widget. Radio freeze. Blank hybrid screen. Screen Off at start up. Rearview Camera (RVC) functions normally. USB mode changes on its own. ROV FOTA scheduling. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation delay. Camera softkeys delayed, reverse and forward camera displays black radio screen. RVC functions normally. FamCam ""X"" button missing. SXM reset. RVC zoom lagging. VR stuck in listening mode. Android Auto/Car Play disconnect. Missing battery voltage icon. Rear seat reminder inop. Missing menu bar. Radio resets. Missing Wifi app. Android Auto radio reset. Music playback inop. Invalid FOTA popup. Assisted Call audio inop. Hybrid pages inop. In addition, the following software enhancement is available: Uconnect phone improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.50 to U29.42. NOTE: The national launch for the FOTA is expected to begin July 31, 2024."
- 11006241"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses."
- 11006236Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)
- 11006235Buzz Squeak Rattle (BSR) From Upper Left Dash Area.
- 11006221After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs)
- 11005356Carrier planetary & shaft kit - output
- 11005322"Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** **P018B - Fuel Pressure Sensor ""B"" Circuit Range/Performance.** Customer may also experience one or more of the following: **Undesirable vehicle drivability behavior causing the a Shift to Park event during Engine Stop Start (ESS) while Adaptive Cruise Control (ACC) is active. Pressing ACC button while ESS active can shift the vehicle to park. Idle speed oscillations observed when in Snow and Mud modes. Poor engine performance (undershoots engine speed) for ESS and for non-ESS engine start. Screen two incorrectly pops up on the Instrument Cluster Panel (IPC) for 5 seconds during Terrain and Rock mode.** Poor or reduced air conditioning performance during wide open throttle or heavy acceleration. This bulletin involves reprogramming the PCM with the latest available software."
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