2019 Keystone Alpine
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Keystone › Alpine › 2019
These records cover every 2019 Keystone Alpine. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2019 Keystone Alpine. Newest first.
Keystone RV Company (Keystone) is recalling certain 2019 Alpine and High Country Montana recreational trailers and 2018-2019 Avalanche and Montana recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.
Risk and remedy
Risk
If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.
Remedy
Keystone RV has notified owners, and dealers will replace the affected fasteners, free of charge. The recall began March 26, 2019. Owners may contact Keystone RV's customer service at 1-866-425-4369. Keystone RV's number for this recall is 19-347.
Owner complaints
1 complaints
Latest complaints
- Equipment › Mechanical › Accessory scissor/screw/bottle jack/lift · Equipment › Recreational vehicle/trailer
TL* the contact owns a 2019 keystone alpine. The contact stated while driving at an unknown speed, two leveling jacks started descending from the trailer preventing the trailer from moving. The contact pulled over to the shoulder but could not get the jacks to retract and stay in place. The trailer…
TL* the contact owns a 2019 keystone alpine. The contact stated while driving at an unknown speed, two leveling jacks started descending from the trailer preventing the trailer from moving. The contact pulled over to the shoulder but could not get the jacks to retract and stay in place. The trailer was towed to the contact's destination. the manufacturer dispatched a mobile service technician with replacement jacks but the remedy failed. The contact then disconnected the hydraulics to the leveling jacks and was able to continue to drive after two weeks of attempting to remedy the failure. The contact scheduled an appointment with the dealer camping world of spartanburg (114 best dr, spartanburg, sc 29303, (866) 955-8753) for january 2019. The manufacturer has reimbursed the contact for expenses but could not offer any further assistance until the failure has been diagnosed by the dealer. The failure mileage was 100 miles.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10187956Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Information is not presented as a repair guaranteed to be covered by warranty. Keystones P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this repair is covered by warranty. This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
- 10187442This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Inspection information is not presented as a repair guaranteed to be covered by warranty. Keystones P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this inspection is covered by warranty. Not every unit requires a repair. This process describes the inspection of sidewall cracks and separation forward of the front slideouts to determine if there is a defect and what repair may need to be performed.
- 10187441This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Information is not presented as a repair guaranteed to be covered by warranty. Keystones P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this repair is covered by warranty. Not every unit listed requires a repair. Please read through the instructions start to finish before attempting the repair. This process describes the safe and proper procedure to repair any unit which experiences a crack at the bottom corner of a slideout at the gooseneck of a 5th wheel, opening the side wall to repair broken tube welds and add reinforcement. This technical service bulletin explains how to perform the repair. Please note: A sublet will be required for aluminum welding if you do not have that capability.
- 10174991This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
Every Keystone Alpine model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.