2016 Keystone Carbon
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Keystone › Carbon › 2016
These records cover every 2016 Keystone Carbon. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2016 Keystone Carbon. Newest first.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Risk and remedy
Risk
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Remedy
Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-267.
Owner complaints
5 complaints
What owners report most
Latest complaints
- Structure › Body
Brace, articulating steps - fracture. the articulating steps to the main cabin are unsupported due to a fracture in the rearmost weld of the brace in which the step assembly rests on in the fully articulated/open state. Entry and egress by an occupant IS characterized by a sudden drop during…
Brace, articulating steps - fracture. the articulating steps to the main cabin are unsupported due to a fracture in the rearmost weld of the brace in which the step assembly rests on in the fully articulated/open state. Entry and egress by an occupant IS characterized by a sudden drop during entry/exit. Loading the brace causes the brace to disengage from its mating surface due to the broken weld; the step assembly drops on 1 side causing the occupant to become unstable and lose balance. Condition IS witnessed on a 5TH wheel toy hauler; steps are used when stationary.
- Seats
Carbon 387: rear electric bed with integrated couch was replaced due to defects in outer seating material. Safety release latches (1 each side of back rest) that were present in the original design to prevent unintended pinch and/or injury from couch seat back articulation are communicated by…
Carbon 387: rear electric bed with integrated couch was replaced due to defects in outer seating material. Safety release latches (1 each side of back rest) that were present in the original design to prevent unintended pinch and/or injury from couch seat back articulation are communicated by dealer to be discontinued by the manufacturer. Articulating seat back moves from a horizontal to a vertical position on linkage bars that act in a "scissor-like" motion. Without dual release latches (as are installed on remaining 7 seat backs) the risk of injury to fingers, unintended pinch, IS greatly increased.
- Seats
Carbon 387: rear electric bed with integrated couch has manually articulating and locking support legs attached. Support leg locks loosen and do not stay engaged after use. Unexpected failure to stay in the stowed position creates a high risk for injury during loading and unloading of the garage area.
- Structure › Body
Carbon 387: articulating roof access ladder fasteners (multiple) loosen and back out of the side wall during road motion/ use. Ladder brackets begin to separate from side wall creating an unsafe climbing condition.
- Structure › Body
Aluminum framework constructing the main living area slide-out protrudes into the tire area and contacts the rear tire during jounce conditions. [picture shown IS framework pulled away from body side - as shown by molding mismatch]
Every Keystone Carbon model year
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