2018 Keystone Carbon
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Keystone › Carbon › 2018
These records cover every 2018 Keystone Carbon. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2018 Keystone Carbon. Newest first.
Keystone RV Company (Keystone) is recalling certain 2018 Keystone Carbon and Raptor recreational fifth-wheel trailers. These vehicles were manufactured without a protective barrier in the fuel station to prevent fuel absorption in the main floor.
Risk and remedy
Risk
Fuel absorption into the main floor can increase the risk of a fire in the presence of an ignition source.
Remedy
Keystone will notify owners, and dealers will inspect the trailers and install a protective barrier is present, if necessary, free of charge. The recall began on April 24, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-317.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain 2018 Carbon, Fuzion, and Raptor triple axle toy haulers. These vehicles may have an incorrectly welded suspension equalizer that can result in the suspension's failure while traveling.
Risk and remedy
Risk
If the suspension fails, the trailer's handling would be affected, increasing the risk of a crash.
Remedy
Keystone has notified owners, and dealers will replace the equalizer with a different one, free of charge. The recall began on October 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-305.
Owner complaints
1 complaints
What owners report most
Latest complaints
- Tires · Wheels
This involves new chinese junk tires being put on toy haulers. Keystone one of the largest manufacturer of rv's puts the cheapest tires on even after being told by many owners that tires are exploding going down the highway. Not just runlets where it falls apart but fully inflated where it goes off…
This involves new chinese junk tires being put on toy haulers. Keystone one of the largest manufacturer of rv's puts the cheapest tires on even after being told by many owners that tires are exploding going down the highway. Not just runlets where it falls apart but fully inflated where it goes off like a bomb my new unit has st235 80 16 12ply trailer king tires. These are the primary offenders I have less that 500 miles since delivery and at least 1 tire IS showing signs of a side wall failure I talked to my dealer they filed a claim with keystone and key stone denied the claim saying that I have to contact the distributor tierce which IS I believe the same company from a few years ago that had the same problem with cheap chinese tires that caused deaths. This need to be looked into.my information comes from one of many rv web sites where almost daily people talk about their cheap tires exploding causing thousands of dollars in damage. The tire company comes up with the same excuse you ran it flat. There IS a big difference when a run flat comes apart and tears off a fender flare and a tire the explodes at full pressure and blows the entire skirting off the trailer. Im sure I don't have to tell you guys how to identify one from the other. Please help. ## vin passed ## 2018 keystone carbon 387 ##
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10169048Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.
- 10169047This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.
- 10153025This is the REVISED repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner.
- 10145525This is the repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. This is the communication to the dealership regarding advisory 18-318 for certain Atwood furnace models. This is the final owner notification for adviosry 18-318, for certain Atwood furnace models. This is the revised repair instructions for advisory 18-318 for certain Atwood furnace models.
Every Keystone Carbon model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.