2022 KIA Niro EV
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › KIA › Niro EV › 2022
These records cover every 2022 KIA Niro EV. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2022 KIA Niro EV. Newest first.
Kia America, Inc. (Kia) is recalling certain 2020-2022 Niro EV vehicles. The circuit board for the rearview camera may become damaged and cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk and remedy
Risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed November 7, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC342.
Kia America, Inc. (Kia) is recalling certain 2022 Niro EV vehicles. The high voltage battery safety plug may overheat and melt, which can cause a loss of drive power or fire.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash, and a fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicle in a garage or any other covered structure until the recall repair is completed. Dealers will replace the safety plug, free of charge. Owner notification letters were mailed July 19, 2024. Kia's number for this recall is SC314.
Owner complaints
32 complaints4 involved a crash1 injuries
What owners report most
Latest complaints
- Electrical system · Engine · Power train
On XXX, After I attempted to plug my car into my home charging outlet at 240V, less than 20 minutes later I received an alert that my battery was at 0%. After unplugging the car, waiting for 30 minutes and plugging it back into the out, my car was unable to see the charging outlet or the 40A cable…
On XXX, After I attempted to plug my car into my home charging outlet at 240V, less than 20 minutes later I received an alert that my battery was at 0%. After unplugging the car, waiting for 30 minutes and plugging it back into the out, my car was unable to see the charging outlet or the 40A cable plugged into the port. Unplugged car again and after talking to remote mechanic, came to decision to take car to AAA repair shop for troubleshooting. Once at the AAA repair shop in [XXX], was advised to take my car to a Kia dealership, as a module was nonfunctional. Brought car to Beyer Kia in [XXX], who held onto my car for two months before making a diagnosis that my car was struck by lightning via a Field Technical Engineer, though the DTC codes stated otherwise: C180287, C161487, C16b487, C161487, C161487, C182D00. All codes noted are internal Controller Area Network Bus Communication Timeouts between internal modules, not power surge or electrical strike. C161487 - registered three times: Internal network timed out because VCU abruptly went offline or lost power. With it registering 3 times confirms ongoing hardware/power supply struggle inside car's computers, not external bolt of lightning. C16B487 - Another subsystem critical timeout error, unable to communicate with VCU. C180287 - Internal stability/chassis lost data connection over vehicle's internal network. C181D00 - Network fault indicating control module voltage dropped below required operating threshold to maintain communication. Kia is trying to claim an external surge (lightning) caused this. However, if a massive high-voltage lightning surge had entered the vehicle through the charging port, it would have permanently fried the OBC (Onboard Charger) or the ICCU (Integrated Charging Control Unit). This would immediately trigger high-voltage hardware failure "P-codes" (Powertrain). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel/propulsion system · Power train · Seat belts
I purchased this used 2022 Kia Niro EV on August 19, 2023, with approximately 3,042 miles. On December 22, 2023, at 24,086 miles, a Kia of Valencia service record documented a kicking/knocking sensation when releasing the brake. The cause was not identified. On August 22, 2024, another service…
I purchased this used 2022 Kia Niro EV on August 19, 2023, with approximately 3,042 miles. On December 22, 2023, at 24,086 miles, a Kia of Valencia service record documented a kicking/knocking sensation when releasing the brake. The cause was not identified. On August 22, 2024, another service record documented a rear seat belt retraction concern. I cannot confirm whether these earlier problems share the same cause as the later motor issue. On March 31, 2026, at approximately 139,071 miles, Kia of Valencia confirmed a rattling noise from the gear driver motor and recommended replacement. The estimated repair cost was approximately $4,800. I paid a $250 diagnostic fee but could not afford the repair. I contacted Kia America to request goodwill assistance, but the motor was not replaced. On September 9, 2026, while driving on a freeway in heavy traffic, the vehicle repeatedly stopped and moved again, accompanied by extremely loud knocking, rattling, and banging. The vehicle shook, and no warning lights or messages appeared beforehand. I carefully exited the freeway and stopped the vehicle. After bringing it home, I noticed liquid underneath, but could not determine whether it was related to the incident or normal air-conditioning condensation. I have video recordings and supporting service records. I am concerned that this unresolved mechanical problem poses a serious crash risk, especially in freeway traffic. I request that NHTSA investigate this potential safety defect and review the documented rear seat belt concern.
- Electrical system
Component or system that failed: High-Voltage Electrical System / High-Voltage Battery Safety Plug Assembly (specifically covered under Recall SC314 / NHTSA Campaign 24V-358). It is NOT wear and tear as falsely claimed by the dealer. The vehicle is available for inspection upon request at the…
Component or system that failed: High-Voltage Electrical System / High-Voltage Battery Safety Plug Assembly (specifically covered under Recall SC314 / NHTSA Campaign 24V-358). It is NOT wear and tear as falsely claimed by the dealer. The vehicle is available for inspection upon request at the owner's residence. How safety was put at risk: The vehicle triggers an active "Check EV System" master warning while driving, creating a severe risk of sudden loss of motive power (stalling) on public roads. The high-voltage charging system is also completely disabled, leaving an elderly driver stranded without transportation. Has the problem been reproduced or confirmed by a dealer?: Yes. Rick Case Kia (Duluth, GA) inspected the vehicle from July 20–22, 2026. Instead of resolving the recall defect at $0.00, they falsely mischaracterized the electrical failure as "wear and tear / customer declined repair" and demanded $1,617 out-of-pocket before releasing the unsafe vehicle. Has the vehicle/component been inspected by others?: Inspected by [XXX] Case Kia service department. Opened active corporate case with Kia America (Case #XXX). Independent mechanics have confirmed this is not simple “wear and tear”, but deeper electrical issues that were touched during the recall. Warning lamps, messages, or symptoms: "Check EV System" master warning light and total failure of the high-voltage charging port. Symptoms first appeared shortly after initial Recall SC314 service was performed on June 15, 2026, and worsened prior to returning the car on XXX. Kia claims to have completed Recall SC314 on June 15, 2026. However, the recall work directly triggered immediate secondary failures in the high-voltage charging system. The dealership is now attempting to evade liability for recall-induced damage by labeling it 'wear and tear' and demanding $1,617 to fix a failure caused by their own recall service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Fuel/propulsion system · Power train
COMPONENT/SYSTEM: The 12-volt auxiliary battery system, the interior fuse box (Total Integrated Power Module) containing an auto-cutoff relay, and the high voltage battery system. All components are available for inspection. SAFETY RISK: The vehicle has lost power and died while being driven, and…
COMPONENT/SYSTEM: The 12-volt auxiliary battery system, the interior fuse box (Total Integrated Power Module) containing an auto-cutoff relay, and the high voltage battery system. All components are available for inspection. SAFETY RISK: The vehicle has lost power and died while being driven, and has left occupants stranded on multiple occasions. A sudden loss of motive power in traffic creates a serious risk of collision to occupants and to other motorists. The vehicle has failed to start dozens of times. FAILURE DESCRIPTION: The 12-volt battery in my 2022 Kia Niro EV has repeatedly discharged, leaving the vehicle dead and unable to start. ~Six 12V batteries have been installed between January 2025 and February 2026, between 60,431 and 77,130 miles. CONFIRMED BY DEALER: Yes. The condition has been reproduced and documented by the dealer across five separate repair orders. On 1/21/2025 at 60,431 miles, the technician found the 12V battery completely dead after sitting, jump-started the vehicle, and reported no abnormal draw on the electrical system. On 11/05/2025 at 74,355 miles the vehicle again required a jump start to be brought into the shop; the battery was replaced, and the technician reported the vehicle was operating as designed. On 1/22/2026 at 77,124 miles, a technician performed a parasitic draw test and measured 0.185 amps, exceeding the specification of below 50 milliamps by approximately 3.7 times. The technician documented that the auto-cutoff relay was remaining closed, continuously supplying current to 21 modules, and that the interior fuse box required replacement at a quoted cost of $2,048.48. This defect was present during the two prior visits but was not identified. On 2/13/2026 at 77,130 miles, the vehicle would not start when we came to pick up the car. The shop had to provide a loaner, and then another battery was installed, and the TIPM was replaced.
- Electrical system · Engine
The contact owns a 2022 Kia Niro. The contact stated while driving at an undisclosed speed, the vehicle intermittently entered limp mode and loss automotive power while the vehicle was still at full battery. No warning lights were illuminated. The failure occurred on several different occasions.…
The contact owns a 2022 Kia Niro. The contact stated while driving at an undisclosed speed, the vehicle intermittently entered limp mode and loss automotive power while the vehicle was still at full battery. No warning lights were illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer to get a diagnosis however, the dealer stated that the failure was not duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 36,000.
- Electrical system
I wanted to go to the store and when I pressed the Start button I got the message: Stop car and check regenerative brakes. Soon after the lights dimmed and the message showed up that key fob was not detected even though it was in my hand. It then no longer took a charge and is completely dark. I checked the internet, and it sounds like it is the 12V battery and is a known issue that is not yet at recall level.
- Electrical system · Unknown or other
I have had this vehicle for 13 months and have taken it to the shop 4 times for the same reason. The 12v dies and my car has to be Jumpstarted in order for me to use the vehicle. Dealer usually blames the 12v at the beginning of the appointments before ultimately telling me there is nothing wrong…
I have had this vehicle for 13 months and have taken it to the shop 4 times for the same reason. The 12v dies and my car has to be Jumpstarted in order for me to use the vehicle. Dealer usually blames the 12v at the beginning of the appointments before ultimately telling me there is nothing wrong with the 12v and that they are unable to replicate the problem. They rarely go beyond preforming a drain test, despite me telling them that there is no drain. I've been stranded late at night because of this issue, and now keep a portable jumpstarter in my vehicle at all times.
- Visibility/wiper
When vehicle is placed in ‘reverse’ gear, screen goes to green screen that reads “ No Camera Signal Received.Please try again later.” Unable to view rear of vehicle except through mirrors while backing up. Audio warning will still sound for proximity alarm, but no visibility from rear camera.…
When vehicle is placed in ‘reverse’ gear, screen goes to green screen that reads “ No Camera Signal Received.Please try again later.” Unable to view rear of vehicle except through mirrors while backing up. Audio warning will still sound for proximity alarm, but no visibility from rear camera. Intermittently camera will function and show live feed of rear of vehicle. Taken to dealership and camera replaced, dealer reports that it worked for approx. 30 minutes but now is malfunctioning again and they are continuing diagnostics.
- Unknown or other
I was called for battery recall. Brought my car at the kia of stockton dealership last Feb 14, 2025. Mechanic found problem with high voltage battery of my 2022 kia niro ev. Contacted kia manufacturer or customer care regularly for the repair/problem with case number [XXX] but until now june 16th…
I was called for battery recall. Brought my car at the kia of stockton dealership last Feb 14, 2025. Mechanic found problem with high voltage battery of my 2022 kia niro ev. Contacted kia manufacturer or customer care regularly for the repair/problem with case number [XXX] but until now june 16th, 2025 no updates yet(4 months). My car is still in the dealership and mechanic told me that no response from kia if they are gonna repair it or what. Pls help..INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Power train · Service brakes
I bought my 2022 Kia Niro EV new in 2022, and around 40,000 miles, I had a problem with the reduction motor so I replaced it, shortly after that I had a problem with the wheel so I replaced a part called the axle, and shortly after that, the other wheel had the same problem so I replaced the same…
I bought my 2022 Kia Niro EV new in 2022, and around 40,000 miles, I had a problem with the reduction motor so I replaced it, shortly after that I had a problem with the wheel so I replaced a part called the axle, and shortly after that, the other wheel had the same problem so I replaced the same part, and the Kia employee said that this part only breaks if there is a strong impact (traffic accident) so it's strange. All of this happened in less than 2 years but I had it covered under warranty so I got it fixed, but now the reduction motor problem that I had originally replaced has happened again and they are demanding $5,800 to repair it since it's out of warranty. I think this is unfair, and this is the first time I've had a car with this many problems in less than 3 years.
- Electrical system · Engine · Unknown or other
Car has broken down, not started, battery dead when fully charged MULTIPLE TIMES. It has been in the Kia service department since March 2024 (9 months) and they can’t figure out where the parasitic drain is from. This is the third time this year getting towed to the Kia dealership with no…
Car has broken down, not started, battery dead when fully charged MULTIPLE TIMES. It has been in the Kia service department since March 2024 (9 months) and they can’t figure out where the parasitic drain is from. This is the third time this year getting towed to the Kia dealership with no resolution. No warning lights / labels prior to failure. Danger by leaving me stranded 3+ times this year with need for triple A.
- Electrical system
I received a recall notice for my 2022 Kia Niro EV regarding the safety plugs of the high-voltage battery. I have now scheduled three different appointments with Kia of Lincolnwood to perform this recall, and each time I have been turned away with a different excuse (lack of part, lack of tools…
I received a recall notice for my 2022 Kia Niro EV regarding the safety plugs of the high-voltage battery. I have now scheduled three different appointments with Kia of Lincolnwood to perform this recall, and each time I have been turned away with a different excuse (lack of part, lack of tools, performing recall will take too many hours). The last time I asked to speak with the service manager, who assured me he would take care of this and I would be able to come in on Friday 10/11. Given how many times I've been turned away, I called the day before to confirm, and the manager said he would call me back and never did. Repeated attempts to contact him or the dealership that day went unanswered. I would like help getting this dealership to perform the recall. Given the risk of fire or crash, I am not comfortable driving this vehicle or charging it. I am attaching copies of both the recall and the last work order I was given, where it shows once again I was asked to come back another day.
- Electrical system
In re: Manufacturer Recall Number SC314, NHTSA Recall Number 24V358 The Kia dealership (Aloha Kia Leeward, Waipahu, Hawai‘i) is imposing an unreasonable delay for this safety recall. Dealer was contacted in mid-July to schedule recall service. Dealer said it had to order the part. After not hearing…
In re: Manufacturer Recall Number SC314, NHTSA Recall Number 24V358 The Kia dealership (Aloha Kia Leeward, Waipahu, Hawai‘i) is imposing an unreasonable delay for this safety recall. Dealer was contacted in mid-July to schedule recall service. Dealer said it had to order the part. After not hearing from the dealer for two weeks, dealer was contacted on August 2 and recall service was scheduled for August 27 (claiming that was the first available appt.) Dealer kept the vehicle for 5 hours that day, then said the service could not be performed. Dealer said it would contact me to reschedule. After leaving messages and not hearing back from dealer, I went in person on 9-4-24. Dealer could not schedule recall service until October 7. Because this is a recall for safety issues, this repeated delay is unacceptable. I wish to put this complaint in the record regarding the disregard for vehicle safety by Aloha Kia Leeward of Waipahu, Hawai‘i. Thank you.
- Forward collision avoidance › Automatic emergency braking · Fuel/propulsion system · Vehicle speed control
2022 NIRO EV PHANTOM BREAKING WARRENTY DENIED WITH NO DAMAGE VISABLE What component or system failed or malfunctioned, and is it available for inspection upon request? ACC SYSTEMS UNKNOWN KIA CLAIMS MY FRONT RADAR BRACKET IS OFF 1.9 DEGREES. THEY STATE THEIR NO NO PHYSICAL DAMAGE The text…
2022 NIRO EV PHANTOM BREAKING WARRENTY DENIED WITH NO DAMAGE VISABLE What component or system failed or malfunctioned, and is it available for inspection upon request? ACC SYSTEMS UNKNOWN KIA CLAIMS MY FRONT RADAR BRACKET IS OFF 1.9 DEGREES. THEY STATE THEIR NO NO PHYSICAL DAMAGE The text stating there was no damage, but Kia wants the bracket replaced, that’s reasonable but why they want you to pay for it I don’t yet understand. I will be looking into this as that’s a key point. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? nope Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? manufacturer PENDING STATE BAR REP How was your safety or the safety of others put at risk? cAR STOPPED ON STRAIGHT AWAY WENT TO 63mph TO 50 VERY QUICK NO INCLINE NO DECLINE NO TURN NOONE OR NOTHING IN FRONT OR AROUND ME
- Electrical system · Forward collision avoidance › Adaptive cruise control · Vehicle speed control
Started 2-3 months ago and is progressively getting worse. Battery drop from charged down to 2% randomly. Battery would drop 1% every 3 seconds. During highway drive it would cancel out cruise control and/or limited power down to 30mph. Which almost caused accident for the sudden loss of power.…
Started 2-3 months ago and is progressively getting worse. Battery drop from charged down to 2% randomly. Battery would drop 1% every 3 seconds. During highway drive it would cancel out cruise control and/or limited power down to 30mph. Which almost caused accident for the sudden loss of power. Brought to dealer and found no issues, waiting for next appointment in 2 weeks (next opening) to bring in for second look. Currently renting a vehicle since it is life threatening to just have no power in range and acceleration.
- Electrical system · Power train
I have now had 8 instances of the Low Power warning coming on while driving, which reduces available power, and when coming to a stop, car cannot go forward. This has happened at highway speeds as well as city street speeds. This happened 4 times on a 50 mile drive today, creating a very dangerous…
I have now had 8 instances of the Low Power warning coming on while driving, which reduces available power, and when coming to a stop, car cannot go forward. This has happened at highway speeds as well as city street speeds. This happened 4 times on a 50 mile drive today, creating a very dangerous road situation. I now feel the car is unsafe to drive, as an accident is waiting to happen. I have contacted the dealership where car was purchased and am waiting to hear back from them.
- Electrical system
2022 Kia Niro EV loses main battery power causing the vehicle to not be able to maintain speed. This has happened at varying speeds including highway speeds. The vehicle showes "limited power" warning on the dash along with "check electrical system" warnings. The OBDii system does not record…
2022 Kia Niro EV loses main battery power causing the vehicle to not be able to maintain speed. This has happened at varying speeds including highway speeds. The vehicle showes "limited power" warning on the dash along with "check electrical system" warnings. The OBDii system does not record these warnings and do not show up when taken to service center. The service center can not make repairs as they are not able to replicate the issue.
- Air bags · Service brakes, hydraulic
The contact owned a 2022 Kia Niro EV. The contact stated that while driving at 5 MPH, the vehicle experienced unintended acceleration. The contact depressed the brake pedal several times; however, the vehicle failed to stop immediately. The contact drove over a flower pot and then crashed into a…
The contact owned a 2022 Kia Niro EV. The contact stated that while driving at 5 MPH, the vehicle experienced unintended acceleration. The contact depressed the brake pedal several times; however, the vehicle failed to stop immediately. The contact drove over a flower pot and then crashed into a support beam. No warning light was illuminated. The air bags failed to deploy upon impact. No injury was sustained, and medical attention was not received. No police report was filed. The vehicle was towed to the dealer, where the front passenger's side quarter panel, tire, and wheel were replaced. The vehicle was then traded to the dealer. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 9,500.
- Lane departure › Blind spot detection · Unknown or other · Visibility/wiper
The chrome colored plastic strip that runs along the dash reflects the sun into your eyes and is blinding. Sometimes I have to drive with my hand blocking the beams of light because it’s that blinding. This happens mostly in the summer but has happened in other seasons. I was going to paint it…
The chrome colored plastic strip that runs along the dash reflects the sun into your eyes and is blinding. Sometimes I have to drive with my hand blocking the beams of light because it’s that blinding. This happens mostly in the summer but has happened in other seasons. I was going to paint it or put stickers on it to block it although my car is a rental and don’t want to void anything so I drive with my hand blocking the reflection.
- Power train
Vehicle enters power limited (turtle) mode randomly. While driving under normal conditions, with ample battery charge and range, the “turtle mode” warning indicator chimes. Sometimes it is brief and no noticeable power loss is experienced. However, often power will be lost and the vehicle must limp…
Vehicle enters power limited (turtle) mode randomly. While driving under normal conditions, with ample battery charge and range, the “turtle mode” warning indicator chimes. Sometimes it is brief and no noticeable power loss is experienced. However, often power will be lost and the vehicle must limp off the road to restart if it doesn’t resume on its own. This problem arises at varying speeds and ambient conditions. Our safety is at risk because you never know when it will happen. Losing power on the highway and making an emergency stop is clearly a safety hazard. The dealership has not been able to replicate this problem.
- Electrical system · Engine · Unknown or other
The vehicle has failed to start on 3 occasions and needed to be jumped. When towed to the dealership they’ve been unable to find any issues.
- Unknown or other
The car has chrome trim on the dashboard that can cause blinding reflections and which also reflects in the side windows making it hard to see the side mirrors. This is a design flaw (not strictly a failure or malfunction) and the vehicle is available for inspection. The risk is that it impedes…
The car has chrome trim on the dashboard that can cause blinding reflections and which also reflects in the side windows making it hard to see the side mirrors. This is a design flaw (not strictly a failure or malfunction) and the vehicle is available for inspection. The risk is that it impedes the driver's vision and the ability to use the mirrors and sometimes to read the display. Impeding the driver's vision can result in a crash. This problem has been reported by many owners on various forums, but I have not had it corroborated.
- Forward collision avoidance › Adaptive cruise control
When driving with ACC engaged in traffic at a speed below the target speed the vehicle will sometimes speed up. This seems to happen when the ACC radar loses the return from the vehicle ahead -- for example when when a ahead vehicle changes lanes in stop-and-go traffic, I think this may happen if…
When driving with ACC engaged in traffic at a speed below the target speed the vehicle will sometimes speed up. This seems to happen when the ACC radar loses the return from the vehicle ahead -- for example when when a ahead vehicle changes lanes in stop-and-go traffic, I think this may happen if the side of the vehicle merging into the lane is relatively "clean" and most of the radar energy is reflected away. When this happens the car will start accelerating to the target speed, in rush hour traffic the spacing between vehicles can be quite tight and there is little time to respond to the sudden acceleration. This has also happened at an approach to a roundabout where there is a sharp turn before entering the roundabout. The vehicle is available for inspection. The problem has happened several times and I'm often able to predict when it will happen, but it has not been independently reproduced. The vehicle has not been inspected by the manufacturer (the problem was reported to the dealer who sold the car, they brushed it off and could not provide a means of reporting it to the manufacturer). There were no warnings or indication of an equipment failure.
- Unknown or other
The contact owned a 2022 Kia Niro. The contact stated that while his wife was driving in a parking lot at approximately 5 MPH, she drove over a curb to avoid a vehicle that was reversing. The vehicle crashed into the roadway aggressively after coming down from the curb and the contact's wife…
The contact owned a 2022 Kia Niro. The contact stated that while his wife was driving in a parking lot at approximately 5 MPH, she drove over a curb to avoid a vehicle that was reversing. The vehicle crashed into the roadway aggressively after coming down from the curb and the contact's wife inadvertently depressed the accelerator pedal. The vehicle accelerated to approximately 40 MPH in a straight line and then crashed into four parked vehicles in a chain reaction, crashing into the rear end of the first parked vehicle. The contact stated that his wife was not aware of any warning lights being illuminated. The vehicle came to a stop on its own due to the crash's impact. The damage to the contact's vehicle was a crushed grill, hood, and fenders, all the way to the windshield. The contact's wife suffered a fracture to her C2 vertebrae on her neck, a fracture to her right foot, a small laceration to her left knee. The contact suffered bruises to her chest and shoulders from the seat belt. The contact's wife was transported to the ER by ambulance. The driver's side front air and side air bags had been deployed. The contact stated that the police were on the scene and filed a report. The contact said that the vehicle had been towed to an impound lot. The vehicle had not been diagnosed by a dealer or independent mechanic. The contact stated that the insurance provider requested that the vehicle be released to them. The contact stated that the vehicle was equipped with front collision avoidance technology which had apparently failed to stop the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,500.
- Unknown or other
EV was at 50%/130 miles to go, was driving on the expressway at 70 mph and it just quit. No warning, just all the lights started going on and off and i lost power and was able to coast to the side of the expressway. Was unable to restart, or get into gear for the hauler. Vehicle was hauled to dealership and is still there. The car has 1,100 miles on it.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010698TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu screen.
- 11008143TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: IEB INSPECTION AND WATER PROOFING OR IEB REPLACEMENT (SC321) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to inspect the Integrated Electronic Booster (IEB) on certain 2019-2022MY Niro EV (DE EV) vehicles produced from December 5, 2018 through April 12, 2022, that were originally sold or are currently registered in one of the 28 states where heavy amounts of road salt are used. Over time, saltwater inflow into the Integrated IEB at the IEB fastening bolt hole may cause corrosion and lead to an inoperable IEB motor. Should this occur, the vehicle may experience illumination of the Anti-lock Brake System (ABS), Forward Collision-Avoidance Assist (FCA) warning lights, and/or a firmer brake pedal feel. The brakes remain operational. Kia is conducting this service campaign to improve corrosion resistance of the IEB assembly.
- 11008033TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: IEB INSPECTION AND WATER PROOFING OR IEB REPLACEMENT (SC321) - This bulletin provides the procedure to inspect the Integrated Electronic Booster (IEB) on certain 2019-2022MY Niro EV (DE EV) vehicles produced from December 5, 2018 through April 12, 2022, that were originally sold orare currently registered in one of the 28 states where heavy amounts of road salt are used. Over time, saltwater inflow into the Integrated IEB at the IEB fastening bolt hole may cause corrosion and lead to an inoperable IEB motor. Should this occur, the vehicle may experience illumination of the Anti-lock Brake System (ABS), Forward Collision-Avoidance Assist (FCA) warning lights, and/or a firmer brake pedal feel. The brakes remain operational. Kia is conducting this service campaign to improve corrosion resistance of the IEB assembly.
- 11007895WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (SC321) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC321.
- 11007894VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC321) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to address a potential corrosion concern with the Integrated Electronic Brake (IEB) in certain 2019-2022 MY Niro EV vehicles that were originally sold in or are currently registered in one of the 28 states with high road salt usage.
- 11007890VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC321) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to address a potential corrosion concern with the Integrated Electronic Brake (IEB) on certain 2019-2022 MY Niro EV vehicles, manufactured from December 5, 2018 through April 12, 2022, that were originally sold in or are currently registered in one of the 28 states with high road salt usage.
- 11007883VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC321) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to address a potential corrosion concern with the Integrated Electronic Brake (IEB) on certain 2019-2022 MY Niro EV vehicles, manufactured from December 5, 2018 through April 12, 2022, that were originally sold in or are currently registered in one of the 28 states with high road salt usage.
- 11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
- 10250517TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
- 10247556TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
- 10244290TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA512) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to flush out the inverter low-conductivity coolant (BSC-1) on certain 2019-2022MY Niro EV (DE EV) vehicles produced from May 10, 2019 through October 4, 2021, which may exhibit a "Refill inverter coolant" message displayed on the instrument cluster due to poor flow of coolant/antifreeze inside the coolant pipes. In most cases, the inverter reservoir tank coolant may be filled to normal level and no DTC's are stored due to an increase operation of the electric water pump (EWP) that is 2,450 RPMs or more when checked.
- 10243928TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.
- 10240318TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DA 2.0V SOFTWARE UPDATE FOR KIA ACCESS APP MISSING ODOMETER READING (SA493) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the Display Audio 2.0 Value software on some 2021-2022MY Niro EV, HEV and PHEV models listed below, which may not report/display the odometer reading through the Kia Access App (a Connected Car Telematics app). The odometer reading displayed on the vehicle is not affected.
- 10238226TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE 'REFILL INVERTER COOLANT' (SA512) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to flush out the inverter low-conductivity coolant (BSC-1) on certain 2019-2022MY Niro EV (DE EV) vehicles produced from May 10, 2019 through October 4, 2021, which may exhibit a 'Refill inverter coolant' message displayed on the instrument cluster due to poor flow of coolant/antifreeze inside the coolant pipes. In most cases, the inverter reservoir tank coolant may be filled to normal level and no DTC's are stored due to an increase operation of the electric water pump (EWP) that is 2,450 RPMs or more when checked.
- 10238225TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
- 10237607PITSTOP: SHARING KIA CONNECT CREDENTIALS WITH THIRD-PARTY APPS AND POTENTIAL IMPACT TO 12V BATTERY IN EVS - Kia is aware of reports of unexpected drainage of the 12-volt battery in some Kia electric vehicles (EVs). While Kias investigation is ongoing, a possible cause of the issue may be third-party applications used by the customer that are causing excessive Kia Connect connections to the customers EV.
- 10237139TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below, which may encounter the sunglass case of the overhead console lamp not closing properly.
- 10236659TECHNICAL SERVICE BULLETIN: BMS DTC JUDGEMENT LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to update the software logic of the Battery Management System (BMS) on some 2019-2022MY Niro EV (DE EV) vehicles produced from December 5, 2018 through April 12, 2022. The BMS ECU monitors voltage deviation between battery cells, poor insulation, abnormal cell voltage changes after charging, abnormal current change during charging, over-voltage, temperature deviation or average cell deviation during driving is detected. These conditions can cause the BMU to set DTC P1AA600. The affected vehicles may exhibit a reduction in power and speed (limp home mode) and a MIL 'ON' with DTC P1AA600 stored. This BMS DTC logic improvement will expand DTC P1AA600 into multiple DTCs to aid in proper diagnosis, which reduces the required time and steps outlined in the 'DTC Inspection' on KGIS to determine the fault using 'freeze frame' data.
- 10236658TECHNICAL SERVICE BULLETIN: BMS DTC JUDGEMENT LOGIC IMPROVEMENT - This bulletin provides the procedure to update the software logic of the Battery Management System (BMS) on some 2019-2022MY Niro EV (DE EV) vehicles produced from December 5, 2018 through April 12, 2022. The BMS ECU monitors voltage deviation between battery cells, poor insulation, abnormal cell voltage changes after charging, abnormal current change during charging, over-voltage, temperature deviation or average cell deviation during driving is detected. These conditions can cause the BMU to set DTC P1AA600. The affected vehicles may exhibit a reduction in power and speed (limp home mode) and a MIL 'ON' with DTC P1AA600 stored. This BMS DTC logic improvement will expand DTC P1AA600 into multiple DTCs to aid in proper diagnosis, which reduces the required time and steps outlined in the 'DTC Inspection' on KGIS to determine the fault using 'freeze frame' data.
- 10235407TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA512) - This bulletin provides information to flush out the inverter low-conductivity coolant on certain 2019-2022MY Niro EV (DE EV) vehicles produced from May 10, 2019 through October 4, 2021, which may exhibit a "Refill inverter coolant" message displayed on the instrument cluster due to poor flow of coolant/antifreeze inside the coolant pipes. In most cases, the inverter reservoir tank coolant may be filled to normal level and no DTC's are stored due to an increase operation of the electric water pump (EWP) that is 2,450 RPMs or more when checked.
- 10226555TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
- 10217892TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."
- 10217891PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding the Rear Occupant Alert (ROA) with Rear Door Logic system on all 21MY~ models equipped with this feature. This system is designed to help prevent a rear passenger from being left inside the vehicle when exiting. The "Check Rear Seats" message will display on the cluster when driver opens the front door, if during vehicle operation the rear doors (one or both) were opened and closed.
- 10210264TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).
- 10209455PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS service procedure for mileage setting on the models listed below with newly replaced instrument clusters. Certain models allow for mileage setting with the KDS, which prevents the need to send out the instrument cluster to a 3rd party for mileage adjustment (refer to PS264). After a new cluster is installed, cluster (variant) coding may also need to be conducted using the KDS. Make sure the KDS software is also updated to the latest version. Mileage setting should be performed by using the KDS only, as described in this bulletin.
- 10209435TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DA 2.0V SOFTWARE UPDATE FOR KIA ACCESS APP MISSING ODOMETER READING (SA493) - This bulletin provides information to update the Display Audio 2.0 Value software on some 2021-2022MY Niro EV, HEV and PHEV models listed below, which may not report/display the odometer reading through the Kia Access App (a Connected Car Telematics app). The odometer reading displayed on the vehicle is not affected.
- 10201439TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC22) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.
- 10200535TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).
Every KIA Niro EV model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.