2011 KIA Optima Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2011 KIA Optima Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2011 KIA Optima Hybrid. Newest first.
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an…
Risk and remedy
Risk
An engine compartment fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Risk and remedy
Risk
An engine compartment fire increases the risk of injury.
Remedy
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
Risk and remedy
Risk
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Owner complaints
34 complaints2 involved a crash2 involved a fire1 injuries
What owners report most
Latest complaints
- Service brakes, hydraulic
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Engine · Service brakes, hydraulic
The contact owns a 2011 Kia Optima Hybrid. The contact stated while driving 50-60 MPH, there was smoke coming out from underneath the hood of the vehicle. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the…
The contact owns a 2011 Kia Optima Hybrid. The contact stated while driving 50-60 MPH, there was smoke coming out from underneath the hood of the vehicle. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the engine was cleaned and the spark plugs were replaced; however, the failure recurred while driving. The contact was able to pull into a parking lot and park the vehicle. The vehicle was towed to the residence. The vehicle was then towed to the local dealer and failed to restart. The dealer informed the contact that the vehicle could not be serviced because it was out of warranty. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and to Kia Campaign Number: SC200. The manufacturer was not notified of the failure. The failure mileage was approximately 131,000.
- Engine
The contact owns a 2011 Kia Optima Hybrid. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the message "Stop Vehicle" was displayed. The contact stated that the vehicle had stalled and shut off on several occasions. The vehicle was towed…
The contact owns a 2011 Kia Optima Hybrid. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the message "Stop Vehicle" was displayed. The contact stated that the vehicle had stalled and shut off on several occasions. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.
- Steering
The contact owns a 2011 Kia Optima Hybrid. The contact stated while the vehicle was parked, after starting the vehicle, the steering wheel became stiff. The “Steering Assist Fault” messages were displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the steering…
The contact owns a 2011 Kia Optima Hybrid. The contact stated while the vehicle was parked, after starting the vehicle, the steering wheel became stiff. The “Steering Assist Fault” messages were displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the steering gear had failed. The dealer was contacted for a second opinion, but a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
- Service brakes, hydraulic
The contact owns a 2011 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available.…
The contact owns a 2011 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Power train · Service brakes · Vehicle speed control
While driving (in forward motion), without any pressure being applied to either the brake or parking brake, the vehicle begins to slow itself rapidly losing acceleration.; a rumble can be heard there IS consistent beeping noise and the vehicle begins to vibrate slightly. A yellow triangle with an…
While driving (in forward motion), without any pressure being applied to either the brake or parking brake, the vehicle begins to slow itself rapidly losing acceleration.; a rumble can be heard there IS consistent beeping noise and the vehicle begins to vibrate slightly. A yellow triangle with an exclamation point and the words check brake appears in the drivers display; attempts to accelerate increases the rpms but the vehicle continues to slow rapidly. Not idle as if it were not in gear, but just as if the driver was breaking suddenly. The only known method of correcting this IS to turn the vehicle off and restart it. However, this stops working as a solution after a few days and the problem persists. when the vehicle restarts you can feel the brake pedal release. This has occurred randomly at least 20 times in the past before until eventually it could not be driven at all. at speeds ranging from 25 mph on neighborhood streets to 70 mph on busy freeways. I sincerely fear that if not corrected it will lead to a (potentially fatal) vehicle collision. I also took the vehicle to a near-by KIA dealer service department in ca. After months the car was returned and it continued to have the same issue within a days. They were unable to diagnose or duplicate the malfunction as also. I have video of this as well. This needs to immediately be corrected and the technicians need to know what the problem IS and how to fix it rather than experimenting on owners vehicles for months or weeks to then return it without resolution. why should I or any other KIA owner bear the burden of these unnecessary costs, inconvenience, and extremely unsafe conditions. KIA needs to respond I am sure others have experienced this same issue and should come forward immediately for the safety and well being of all. *tr
- Engine
My active air flapp system IS defaulting and transmission going out. not to mention the hesitation when accelerating
- Engine
My 2011 KIA optima hybrid had an engine failure, car kept stalling so bought a 300 dollar battery. Well the car stalled again while driving, took it to the KIA service center just to tell me the engine was blown. There's been several consumer complaints about engine failure on these vehicles so…
My 2011 KIA optima hybrid had an engine failure, car kept stalling so bought a 300 dollar battery. Well the car stalled again while driving, took it to the KIA service center just to tell me the engine was blown. There's been several consumer complaints about engine failure on these vehicles so whats taking long to recall these engine mishaps. Called customer care and was informed with no help whatsoever. Several consumers have come out of pocket for these neglected engine failures and nothing IS being done.
- Engine
Took my car to the dealer in camp springs, maryland to have an analysis done and to install a new air bag recall from dmv. one of the issues was to check my fluids and to see why my car hesitates and makes a clanking noise after driving a period of time. now, it didn't happen all the time. just…
Took my car to the dealer in camp springs, maryland to have an analysis done and to install a new air bag recall from dmv. one of the issues was to check my fluids and to see why my car hesitates and makes a clanking noise after driving a period of time. now, it didn't happen all the time. just when it was driven for a few hours straight. one of the dealers service rep reported that the engine was burning oil. after reading the report, I would constantly check the oil. when I first notice the clacking noise, I would check the oil. there was plenty of oil in the car, however, my coolant container was low. purchased coolant for the vehicle. a month later, the container was almost empty again. apparently, the coolant was leaking into the engine. now I have an engine problem.
- Electrical system · Engine
Ecu malfunction causing misfire in cylinder one resulting in ignition coil melting and and causing electrical fire in engine bay while in motion on local street. Vehicle IS now inoperable.
- Engine
Our car began exhibiting a clacking noise when driving that would worsen with acceleration. Within 1-2 drives, it quickly progressed to be quite loud and constant, so we took it to our local dealership. We were informed that our engine had thrown a rod and would need to be completely replaced. We…
Our car began exhibiting a clacking noise when driving that would worsen with acceleration. Within 1-2 drives, it quickly progressed to be quite loud and constant, so we took it to our local dealership. We were informed that our engine had thrown a rod and would need to be completely replaced. We are just outside the 100,000 mile warranty and bought the car brand new in 2012 (yes, the year after the model date, taking advantage of the price break in buying old stock), so it IS still a fairly young engine to be having this problem. It appears other non-hybrid KIA and hyundai models from the same year are having the same problem and have been recalled, but nothing on the hybrid vehicles, despite that we were also told this has been a common problem.
- Electrical system · Engine
Engine misfire in cylinder # 1. The engine began to smoke, check engine (p0301) illuminated. Ignition coil was melted now car does not start. Engine failure. This happened on a short trip to the store limped the car back home. KIA refuses to recall this optima engine because its a hybrid although it has failed and has been recalled on multiple same year KIA optimas due to metal deposits in the engine from factory.
- Steering
There's a clunking in the steering . From what I've found on the forums this IS a common problem . It appears to be a plastic coupler in the steering motor that deteriorates causing a metal on metal grinding. I noticed this while turning at at street corners or changing lanes on highway. nhtsa number: 10090941. This apparently has been reported before . Wanted to make sure my info was included .
- Air bags
TL* takata recall. The contact owns a 2011 KIA optima hybrid. The contact received notification of nhtsa campaign number: 18v363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* takata recall. The contact owns a 2011 KIA optima hybrid. The contact received notification of nhtsa campaign number: 18v363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Smithtown KIA (726 middle country rd, st james, ny 11780, (631) 724-8008) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Engine
The engine has experienced what other KIA engines have. Engine oil was either blocked or rapidly burnt up, causing the engine to spin a rod bearing, thus needing a new engine. Luckily I stopped driving immediately, preventing a fire; as has happened in other KIA vehicles. Sadly, KIA IS refusing to warranty or recall the hybrid engines, even though many are experiencing the same issues.
- Air bags · Seat belts › Pretensioner
TL* the contact owns a 2011 KIA optima hybrid. The contact received notification of nhtsa campaign number: 18v363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Smithtown KIA…
TL* the contact owns a 2011 KIA optima hybrid. The contact received notification of nhtsa campaign number: 18v363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Smithtown KIA (726 middle county rd, st james, ny) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue as the contact was concerned with driving a vehicle with a safety defect. The contact stated that the manufacturer offered no assistance. The contact had not experienced a failure. Parts distribution disconnect.
- Engine
While driving, the engine began making a loud cyclical knocking sound. we had it towed to the local KIA dealer whose reported diagnosis was "characteristic of rod bearing failure" and we were informed that the only remedy was to have the engine replaced. Informed by local dealer that KIA had…
While driving, the engine began making a loud cyclical knocking sound. we had it towed to the local KIA dealer whose reported diagnosis was "characteristic of rod bearing failure" and we were informed that the only remedy was to have the engine replaced. Informed by local dealer that KIA had declined the claim to have it replaced and that the only course of action was to take it up with KIA consumer affairs. after multiple conversations with KIA consumer affairs (including a 2 week time lapse during which they would take out calls but not notify us of decisions made unless we called them), we were finally informed that even though all other 2011 KIA optimas had been recalled up to 125,000 miles, for "rod bearing failure" and thus had their engines replaced, our 2011 KIA optima was not covered for rod bearing failure because it was a hybrid. they would not assist in any way with replacing the engine even though this IS a well documented issue with KIA optimas. The local dealer offered a used engine for the whopping price of $5474.17 with no warranty or to rebuild the engine with parts they would have to order from korea for a whopping total of $5710.75. the latter option would include a 12,000 mile warranty but would require a lengthy wait on the parts to arrive from korea. evidently, KIA does not keep needed parts in the entire united states which sounds sketchy at best. after much deliberation and agony, we will sell the car for scraps. we cannot risk spending almost $6000 on a car and cooperation that we now have very little faith in. we will never own a KIA again.
- Engine
Driving on ramp to I10 in chandler az , suddenly I've lost power on the car, no warning lights on or any sound heard .i coast to the emergency line and try to start the engine again but nothing happened. Aaa tow the car to KIA dealer and they said the engine IS seized. Only 64000 miles . No warning lights on , no engine check light on .
- Engine
TL* the contact owns a 2011 KIA optima hybrid. The contact stated that the vehicle made an abnormal noise and experienced a loss of engine power. The vehicle was towed to crowley KIA (223 broad st, bristol, ct) where the engine was deemed defective and needed to be replaced. The manufacturer was notified of the failure and did not assist. The failure mileage was approximately 108,000.
- Electrical system · Engine · Power train
Car stalled all of sudden with shudder on route 7 in virginia and then immediately was yaken into parking lot for safety reasons. in trying to park car would not shut off. The car was on for about fifteen minutes then randomly stopped. after another ten minutes car would not start and then…
Car stalled all of sudden with shudder on route 7 in virginia and then immediately was yaken into parking lot for safety reasons. in trying to park car would not shut off. The car was on for about fifteen minutes then randomly stopped. after another ten minutes car would not start and then randomly started. car was asap driven with engine shudder back to home drivieway and parked for safety. car now again would nit shut down and kept running. On bith times while car refused to shut down the gauge showed cehck engine eps light and indicated that car needs tk be put in park mode even though car was jn park mode. gearbox would not shift and car did not recognize lower gear modes as it kept saying car IS not in p. Dealer was contacted and they said they were closed due to weekend. will now need to tow the car as it will not start since previous inability to shutoff probably has killed battery.
- Engine
While driving on the high way the engine started making a knocking sound and then there was a burning smell and the car would not accelerate then the car shut off. I was forced to switch lanes and get off the nearest exit.
- Engine
TL* the contact owns a 2011 KIA optima hybrid. The contact stated that the engine seized while driving 60 mph. The contact was able to coast the vehicle over to the emergency lane. There were no warning indicators illuminated. The contact was able to drive the vehicle. The contact also stated that…
TL* the contact owns a 2011 KIA optima hybrid. The contact stated that the engine seized while driving 60 mph. The contact was able to coast the vehicle over to the emergency lane. There were no warning indicators illuminated. The contact was able to drive the vehicle. The contact also stated that the vehicle made a very loud knocking noise and sounded like something was dragging from the bottom of the vehicle. The contact coasted to the side of the road and was unable to restart the vehicle. The vehicle was towed to an unknown KIA dealer in irvine, ca. The contact was informed that the engine needed to be torn down to determine what caused the failure. The technician diagnosed that the failure was due to a rod bearing and there were metal shavings in the oil pan; however, the vehicle was free of sludge. The manufacturer was contacted. Because the contact was the third owner of the vehicle, the vehicle would not be repaired for free. The contact was also informed that the failure was identical to a previous unknown recall. The vehicle had a 100,000 mile warranty, which was no longer valid. The approximate failure mileage was 67,000. The vin was not available.
- Engine
My engine did exactly as the recall on the non-hybrid engines. Lost oil pressure, oil indicator came on, check engine light came on as engine seized on highway during driving. Dealership refusing to include my car engine in recall because of hybrid -even though it has a gas engine. KIA corporate…
My engine did exactly as the recall on the non-hybrid engines. Lost oil pressure, oil indicator came on, check engine light came on as engine seized on highway during driving. Dealership refusing to include my car engine in recall because of hybrid -even though it has a gas engine. KIA corporate contacted and stated they were willing to "work something out" with it if dealership will contact them. I cannot get dealership to do this yet. Likely legal counsel will have to be contacted. Insurance adjuster also commented defective part likely cause. Good thing I did no have cardiac issue -had to wait in heat on highway during summer morning for tow truck after sudden engine failure in traffic while exiting on to the highway. Also fortunate the cars behind me did not hit me causing more damage or personal injury. Still traumatic experience.
- Power train
When driving my KIA, as I approach a stop and the automatic transmission downshifts, the car will lurch forward - almost as if a car IS hitting us from behind. It IS forceful and happens frequently. Now, after only 5 years of ownership, the car has serious transmission problems. It IS no longer safe to drive on the streets.
- Tires
TL* the contact owns a 2011 KIA optima hybrid equipped with michelin primacy MXV4 tires, size: p215/55r/17 93B (na). While driving 55 mph, a loud noise was heard coming from the front of the vehicle. The contact observed that the front driver's side tire was completely flat. The contact coasted the…
TL* the contact owns a 2011 KIA optima hybrid equipped with michelin primacy MXV4 tires, size: p215/55r/17 93B (na). While driving 55 mph, a loud noise was heard coming from the front of the vehicle. The contact observed that the front driver's side tire was completely flat. The contact coasted the vehicle to the shoulder lane to remove the tire. Roadside assistance was called and assisted the contact with replacing the tire on the front driver side with the spare tire. Due to the failure occurring in a construction zone, the vehicle had to be driven to a safe zone. The vehicle was taken to a fred beans ford of mechanicsburg dealer located on 6320 carlisle pike, mechanicsburg, pa 17050 where it was diagnosed that the tire experienced a premature blow out. The dealer also stated that the rim needed to be replaced. The tire was not replaced. The manufacturer was called and informed the contact that the tire could be replaced; however, the replacement of the rim was at the owner's expense. The manufacturer also instructed the contact to mail in the defective parts along with pictures, receipts, and other supporting documents. The vin was unknown. The tire and vehicle failure mileage was approximately 7,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Hyundai and Kia ABS Module Fires
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by…
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
- Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles…
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Engine Fires
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE…
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Non-crash Vehicle Fires
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia…
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on other Kia vehicles (approximately 3.6 million additional vehicles) equipped with the same engines used in the above-mentioned vehicles.As a result of this PE, Kia has issued NHTSA Recalls 20V-750 and 21V-844 to address potential engine failures and fires in certain Kia vehicles equipped with various engine types.Additional information on these and other related recall actions is available in the downloadable version of this resume available at NHTSA.gov.In addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure-related recalls mentioned above and conducted previously.See the EA21-003 Opening Resume available at NHTSA.gov for more information.Also available in the downloadable version of this resume is a list of the reference numbers for the 444 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021.Note that the Manufacturer reports cited above are customer complaints received through March 2019.
- Non-crash Vehicle Fires
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter…
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Recalls 18V-907, 18V-934, 19V-101, 19V-063, 19V-120, and 19V-204). Based on ODI?s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA decided to grant the petition.The CAS petition was granted on March 29, 2019. Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) have been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima and Sorento, 2011-2014 Hyundai Sonata and Santa Fe, and 2010-2015 Kia Soul.Attached is a list of the reference numbers for the 404 VOQs cited above.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010507TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (PI2002A, PI2002B and SC200**1) titled Knock Sensor Detection System - ECU Logic Improvement. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
- 11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
- 10238225TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
- 10226555TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
- 10210264TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).
- 10202226TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.
- 10201615TECHNICAL SERVICE BULLETIN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (PI2002A, PI2002B and SC200**1) titled "Knock Sensor Detection System - ECU Logic Improvement". Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
- 10201529TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
- 10200535TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).
- 10200431SC208_OWNR: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to install an auxiliary evaporative canister in their vehicle to ensure the evaporative canister is not releasing excessive pollutants into the air on some 2011-2016 MY Kia Optima Hybrid vehicles.
- 10200420VOLUNTARY EMISSIONS SERVICE CAMPAIGN: AUXILIARY CANISTER KIT INSTALLATION (SC208) - This bulletin provides the procedure for the installation of an add-on auxiliary canister on some 2011-2016MY Optima (TF HEV) vehicles equipped with 2.4L Theta II engine, produced from February 15, 2011 through July 22, 2015. This is to improve evaporative system performance and ensure compliance with Federal and California emission regulation standards.
- 10200416Sc208_poc: proof of correction card
- 10200415Sc208_stkr: voluntary emissions service campaign completion sticker
- 10200410SC208_QA: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC208).
- 10200397SC208_DPSM: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia America, Inc. is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2011-2016 MY Kia Optima Hybrid vehicles manufactured from February 15, 2011 through July 22, 2015.
- 10200396SC208_DP: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia America, Inc. is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative system performance on certain 2011-2016 MY Kia Optima Hybrid vehicles manufactured from February 15, 2011 through July 22, 2015.
- 10197335Optima Hybrid (TF HEV) With DTC B1695 - Lost Communication With E-Comp
- 10195049PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor.
- 10189545TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
- 10188137PITSTOP/TECHNICAL OPERATIONS - SMOKE MACHINE NOT TO BE USED FOR EMISSIONS TESTING WITH HEV/PHEV MODELS - This Pitstop provides information to properly test the evaporative emissions system in all Kia 2011MY~ Hybrid (HEV) and Plug-In Hybrid (PHEV) model vehicles. A smoke machine should NEVER be used when testing the evaporative system in a HEV/PHEV model vehicle.
- 10186044TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: AIR FILTER AND NVLD REPLACEMENT (SA447) - This bulletin provides the procedure to perform an evaporative leak test and replace the Fuel Tank Air Filter, and, if necessary, the Natural Vacuum Leak Detector (NVLD) on some 11-16MY Kia vehicles listed in the table below, which may experience an evaporative leak concern with DTC P0456.
- 10183610TECHNICAL SERVICE BULLETIN: HCU/TCU UPGRADE - FOR 100 MESH SOLENOID EQUIPPED HYBRID TRANSMISSIONS -This bulletin provides information related to a software upgrade of the Hybrid Control Unit (HCU) and the Transmission Control Unit (TCU) of some 2011-2016 MY Optima Hybrid (TF HEV) vehicles after replacement of the transmission with improved 100 mesh solonoid filters has taken place. To apply the improved logic, the HCU/TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
- 10183608TECHNICAL SERVICE BULLETIN: FRONT STABILIZER LINK REPLACEMENT - This bulletin provides the procedure to replace the front stabilizer links of some Optima (TF/QF), Optima Hybrid (TF HEV) and Rio (UB) vehicles, which may experience an abnormal noise emanating from the front of the vehicle when going over bumps or uneven pavement.
- 10183431TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
- 10183333TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
- 10183332TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
- 10179255PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
- 10176918TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS EV) and Niro (DE HEV/PHEV/EV) vehicles.
- 10174693TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly.
- 10174520TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.
- 10170778TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern. To correct this concern, replace the connector with a new and improved part.
- 10170773TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on some models listed below, which may exhibit a ticking noise while turning the steering wheel with the vehicle stopped. This condition is caused by a worn lining on the steering gear box yoke assembly. Follow the procedure outlined in this bulletin to replace the steering gear box yoke plug and assembly with updated parts.
- 10169694PITSTOP 629: ELECTRICAL A/C COMPRESSOR PARTIAL REPAIR PARTS AVAILABILITY - This Pitstop provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS EV) and Niro (DE HEV/PHEV/EV) vehicles. Note: The A/C compressor assembly is no longer available for service replacements. Inspect and replace the problematic parts only (inverter or body). Always refer to EPC to confirm part numbers.
- 10168850TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.
- 10167301TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
- 10167214PITSTOP: LOWER ENGINE SERVICE COVER BOLT LOCATIONS - This Pitstop provides information on the correct bolt location of the lower engine service cover on 2016-2020MY Optima 2.4L and 2.0L equipped vehicles. The lower engine service cover is secured by seven (7) retaining bolts. Installation of the two (2) long bolts in the incorrect location may cause puncture or damage to the oil pan in the event that the vehicle is bottomed out while driving. If the oil pan is damaged or punctured, the engine oil may leak, possibly causing engine damage. This
- 10162054This document is a Reimbursement Request that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
- 10162053WTY014_QA: This document is the Question and Answer guide for the warranty extension on the Headlamp Assembly for the 2011-2013 MY Optima and Optima HEV vehicles.
- 10162052WTY014_PSM: This document is the notification to the Parts and Service Managers advising them of the warranty extension on the Headlamp Assembly on 2011-2013 MY Optima and Optima Hybrid vehicles.
- 10162051wty014_OWNR: This document is the Owner Notification Letter advising the customers of the Warranty Extension on the Headlamp Assembly on the 2011-2013 MY Optima and Optima HEV vehicles.
Every KIA Optima Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.