2011 KIA Rio
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2011 KIA Rio. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
24 complaints4 involved a crash3 injuries
What owners report most
Latest complaints
- Engine
Coils, I have been through 6 sets of coils since I bought this car in 2011. This causes the engine to run rough , sputter & have no pick up when trying to accelerate. The 1st set I paid the dealer $125 a piece bc they said I must replace all 4 at once even though when 1 coil burned out under…
Coils, I have been through 6 sets of coils since I bought this car in 2011. This causes the engine to run rough , sputter & have no pick up when trying to accelerate. The 1st set I paid the dealer $125 a piece bc they said I must replace all 4 at once even though when 1 coil burned out under warranty they only replaced the 1. I got smart after dealing with the dealer. I bought lifetime coils from autozone and about every 1.5 to 2 years I am replacing them. It's easy to do but thats not the point. I've never had or heard of any car doing this except mine. And please let's not talk about resetting the computer brain. That is an impossible task in LA the land of teaffic....please take a moment & read the hoops you have to go through on kia's Rio forum. After trying to get my car slogged for a year I paid a guy 135.00 gave him my car for the night so he could do it. Utter [XXX] ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Structure › Body
Painting peeling off the whole car. It’s going to cause the car to rust.Defect in Kia painting process.
- Electrical system · Engine
The engine and all electrical shuts down without warning. This happened three times in heavy traffic and nearly caused an accident. The engine stops running and the electrical components turn off which shuts down power steering and power brakes. Each time this has happened the electrical is…
The engine and all electrical shuts down without warning. This happened three times in heavy traffic and nearly caused an accident. The engine stops running and the electrical components turn off which shuts down power steering and power brakes. Each time this has happened the electrical is disabled and the car is completely dead with zero response when the ignition key is turned; no dash lights, no starter, no power. After the first incident the plugs and coil packs were changed out. After the second incident the fuse block was changed out which was said to have been overheating. After the third incident the car was parked and has not been driven since. After the "dead" car is towed and it sits for a couple of hours it will start again and run for indeterminable amount of time before shutting down.
- Vehicle speed control
It was 12/21/2022 at about 3:15 PM in the afternoon and I had just turned right into the parking lot of St. Alexius Medical Center, 1555 Barrington Rd, Hoffman Estates, IL 60169. I took a left turn, and went north about fifty feet and stopped at a stop sign. A car was stopped at the same…
It was 12/21/2022 at about 3:15 PM in the afternoon and I had just turned right into the parking lot of St. Alexius Medical Center, 1555 Barrington Rd, Hoffman Estates, IL 60169. I took a left turn, and went north about fifty feet and stopped at a stop sign. A car was stopped at the same intersection from the right facing west. As I waited for the other car to turn in front of me, my 2011 Kia Rio started to surge in speed without my foot on the accelerator. I instinctively jammed on my brake pedal to avoid hitting the car turning in front of me. Luckily, I did not hit the other vehicle, but I am concerned that this might happen again unexpectedly. The temperature at the time was about 20 degrees outside.
- Air bags
As I was driving straight through an intersection of which I had a green light, the vehicle coming the opposite way through the intersection failed to yield and took a left turn hitting me head-on. We were each going between 30-35 miles per hour. I slammed my head on the steering wheel, shearing my…
As I was driving straight through an intersection of which I had a green light, the vehicle coming the opposite way through the intersection failed to yield and took a left turn hitting me head-on. We were each going between 30-35 miles per hour. I slammed my head on the steering wheel, shearing my brain from the inside of my skull resulting in a massive internal bleed. I also suffered a severe concussion and tore several ligaments in my neck. I currently continue to suffer from terrible migraines and have been unable to resume my previous profession as an architect. Why did my airbag not protect me from slamming my head on the steering wheel? It seems my airbag only partially deployed. I remember it touched my face but definitely did not protect me from hitting my head on the steering wheel. I was in a serious brain fog for months after the accident and my lawyer mis-advised me in not pursuing legal action against the airbag manufacturer. Now the car has been sold for parts.
- Vehicle speed control
I was driving on interstate 8 in la mesa california at approximately 70 mph when the throttle on my vehicle stuck. I was able to shift my vehicle into neutral and pull over. The engine continued revving until I shut off the ignition. The throttle cable was stuck. I had the vehicle towed to KIA of…
I was driving on interstate 8 in la mesa california at approximately 70 mph when the throttle on my vehicle stuck. I was able to shift my vehicle into neutral and pull over. The engine continued revving until I shut off the ignition. The throttle cable was stuck. I had the vehicle towed to KIA of el cajon where they diagnosed a faulty throttle cable and throttle body. the vehicle would not stop accelerating, and if there had been more traffic, there would have been a collision.
- Engine
Ignition coils. Ever since I bought my KIA in 2015 I have had to replace the ignition coils every 3-6 months. At first, when it was still under factory warranty, the dealership kept telling me they cannot find anything wrong with the car even though it would jump and even shut off on me when…
Ignition coils. Ever since I bought my KIA in 2015 I have had to replace the ignition coils every 3-6 months. At first, when it was still under factory warranty, the dealership kept telling me they cannot find anything wrong with the car even though it would jump and even shut off on me when idling. It took 3 months of me taking the car back and forth to the KIA dealership before the figured out what was going on with my car because the check engine light never came on. It turned out to be the ignition coils. Once they were replaced everything was fine. On top of this, I was so stressed out about my car that it made me physically ill and gave me a rash all over my body (i have medical records to prove it) and once the issue was fixed, all of my physical ailments disappeared. Since then, I have had to change all 4 coils every 3-6 months. This last set only lasted me 2 months before it started with the same issues again. I have researched this issue and found dozen of forums regarding this same issue with my same exact make, year, model. There has to be something that IS causing this to happen so often. I know it's a KIA but I should be able to drive my car more than a few months before it breaks down. It doesn't matter where I am, what speed I am going or how long I am traveling, this issue still occurs.
- Engine · Unknown or other
I was driving and the car started driving rough and finally stopped.
- Engine · Fuel/propulsion system · Vehicle speed control
Sold a car that turned out to be a 'lemon' after only a month of having it began breaking down the most recent issue being the cadillac converter making it a little dangerous to drive because speed IS affected along with toxic fuel, whenever I drive up a hill the car IS loud slow to where it…
Sold a car that turned out to be a 'lemon' after only a month of having it began breaking down the most recent issue being the cadillac converter making it a little dangerous to drive because speed IS affected along with toxic fuel, whenever I drive up a hill the car IS loud slow to where it sometimes rolls backwards or stops and at a green light car can not reach minimum speed cause other cars anger and strong fuel order sometimes when starting car, car cut off once at red light and when turning vehicle moves entirely too slow to when oncoming cars almost make contact
- Unknown or other
My car keeps randomly turning off while I'm at a stop or waiting at a red light. The first time it happened I was waiting at a red light & then I tried to make a right turn after it turned green and in the middle of me trying to turn it turned off. Thank his there were no cars around or else…
My car keeps randomly turning off while I'm at a stop or waiting at a red light. The first time it happened I was waiting at a red light & then I tried to make a right turn after it turned green and in the middle of me trying to turn it turned off. Thank his there were no cars around or else something could have happened. Random pedestrians helped me push the car out of the way. & after trying to restart it for about 20 minute sit finally started. The second time it happened was the very next day. I was waiting at a red light and it just turned off. But it started back up right away. The third time & this was yesterday, I got to work and I was in the parking lot. My car was parked but still running and it turned off. It wouldn't start back up until about 15 later. Sometimes it will start back right away & other times I have to wait for 15/20 minutes or more and try again and it will start. I've done a diagnostics test & battery check. Everything comes back good. No one can figure out the problem. I do not feel safe driving this car. I'm not sure if you guys have received any other complaints about this problem but can someone please contact me. I've been having this problem for about a month now.
- Service brakes
Felt like I could not go speed I was attempting. The brakes started to lock up and one side was smoking, now both sides are smoking and IS still locking up.
- Engine
TL* the contact owns a 2011 KIA rio. While the vehicle was idling at any stop, the engine threatened to shut down without warning. The contact called a local dealer and was informed to have the vehicle towed to a shop, but the contact did not want to pay for the towing. The failure was not…
TL* the contact owns a 2011 KIA rio. While the vehicle was idling at any stop, the engine threatened to shut down without warning. The contact called a local dealer and was informed to have the vehicle towed to a shop, but the contact did not want to pay for the towing. The failure was not diagnosed. The manufacturer advised the contact to tow the vehicle to the original dealer. The vehicle was not towed. The failure was not diagnosed or remedied. The failure mileage was approximately 62,000.
- Electrical system
Everything seemed okay while driving then suddenly car began to shake, sputter, and did not want to accelerate. Loses power sometimes when stopped. Check engine light flashed then stayed on. Car unsafe and unable to be driven. After 4 weeks, 2 tune ups including new plugs, coil packs checked…
Everything seemed okay while driving then suddenly car began to shake, sputter, and did not want to accelerate. Loses power sometimes when stopped. Check engine light flashed then stayed on. Car unsafe and unable to be driven. After 4 weeks, 2 tune ups including new plugs, coil packs checked although two were recently replaced, fuel injetors checked, fuel system flushed, and throttle body cleaned. When checked diagnostic code keeps reading random misfire. Car has been at the shop (not dealership) for 2 days when they finally figured out the problem and its relating to the technical service bulletin affecting the electrical system. This shop has done all the work and feels that since KIA IS aware of the tsb they should fix the problem. However the KIA dealership that I purchased the car from states they need to look at it and if its electrical its $100 an hour. Very frustating because of all the money I have put in this car since I drove it off the lot 1 year ago. Called kia's 800 customer service number and they also state that I need to have it checked out by KIA despite knowing the issue. Car will be towed back to my home for now.
- Air bags
My son was involved in an accident where he rear ended the car in front of him at approximately 35 to 40 mph. The airbag in the steering wheel did not deploy!! Luckily, he was wearing his seat belt and suffered bruising on his hip and shoulder. I would like to know why the airbags did not deploy. I have viewed other reports online that reported the same thing where the bags did not deploy....updated 01/07/15 *bf
- Electrical system › Ignition
TL* the contact owns a 2011 KIA rio. While driving 15 mph, the vehicle sputtered, vibrated, and the engine revved. The vehicle stalled and the check engine indicator illuminated. The contact stated that the failure occurred six times. The dealer stated that the factory ignition coils failed. The manufacturer was made aware of the failure. The vin was unknown. The failure mileage was 30,000.
- Engine
I'm really not sure what's wrong with it bit this IS way happened. I was driving to workfrom lunch wasn't having any problems then all of a sudden the engine light stayed flashing. In the 4 mins that followed my car started loosing power so I pulled over to a gas station once I stopped the car I…
I'm really not sure what's wrong with it bit this IS way happened. I was driving to workfrom lunch wasn't having any problems then all of a sudden the engine light stayed flashing. In the 4 mins that followed my car started loosing power so I pulled over to a gas station once I stopped the car I heard a knocking sounds and then the car shut off. There was oil, it wasn't black, it did not have white spots and there was no smoke v of any color coming from the hood or tailpipe. What was weird was that the antifreeze reservoir was completely bone dry. I had a oil change and fluids check and topped off the two months before and had checked the fluids myself the month before after my spark plugs were change. Needless to say finding no antifreeze in the reservoir was a little bit confusing. Had 3 mechanics look at it and they all said if the ass no oil they would have said the rod was thrown or piston broken but I need to pay someone to take the top off the engine to even get to where people guessing the problem IS. Worse thing IS the car IS only 3 years old and maintenance IS done on it so why I'm I having engine problems? *tr
- Electrical system · Steering
Ignition switch locked up and wouldn't let the key out. Had six mechanics try to get the key unstuck and a KIA personal(over the phone), with no success. Had to tow my car 20 miles paid $165 to tow it, then KIA service center charged me another $430 to fix the problem. Got the car back with an…
Ignition switch locked up and wouldn't let the key out. Had six mechanics try to get the key unstuck and a KIA personal(over the phone), with no success. Had to tow my car 20 miles paid $165 to tow it, then KIA service center charged me another $430 to fix the problem. Got the car back with an extra set of keys. One set to open the doors and one set to start the car. Guess what else...now the car ignition dings like the keys are still in it even when no keys are in ignition and because of that I can't lock my car! Unless however I act like that fonzfrom happy days and give the steering wheel a little tap then magically the dinging stops and I'm able to lock my car. I told a KIA dealer from the same office where my car was serviced why my car had two sets of keys and he chuckled and ask who did that? When I said his dealership service center he just gave me a sad face and excused himself. The car IS only 3 years old and this IS not my only complaint. *tr
- Air bags · Service brakes
I was in collision on 3/28. I hit another car from the back. The airbags did not deploy. I hit my head on the steering wheel. I had my seat belt on. I was sent to the hospital via ambulance. the car was a total loss. Updated 07/16/14 *bf updated 3/17/2015 *js
- Service brakes
TL* the contact owns a 2011 KIA rio. The contact stated that while driving at various speeds, the steering wheel jerked from left to right when the brakes were depressed without warning. The vehicle was taken to the dealer where the technician stated that the brake disks needed to be turned. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 50,400.
- Air bags
TL* the contact owns a 2011 KIA rio. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer who diagnosed that the passenger seat air bag sensor was defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 30,000 and the current mileage was 32,000.
- Structure
The break pedal & gas pedal are so close to each other & about the same height level that when you apply the breaks to stop or slow down instead of slowing down you speed up, this has happen several times, been lucky to avoid a crash,, but I have seen others not so lucky, the gas & break pedal needs at lease 4 inches of clearance so not to happen. *js
- Service brakes, hydraulic
So I am going 5MPH when I go to push the brakes because the car ahead of me suddenly stops. I don't stop because the car's brakes began pulsating causing me to run into the back of the car ahead of me. When I call the dealership I am told that even though I have owned it for 3 months its considered a wear and tear when I haven't put that many miles on the car yet. *tr
- Electrical system · Steering · Wheels
First the car was pulling to the driver side went to the local firestone shop and they told me the air was too low. It was only 25psi they fixed all my tyres and checked all the tire pressure then the car started pulling on the passenger's side suddenly. Started getting jerks on the steering wheel.…
First the car was pulling to the driver side went to the local firestone shop and they told me the air was too low. It was only 25psi they fixed all my tyres and checked all the tire pressure then the car started pulling on the passenger's side suddenly. Started getting jerks on the steering wheel. Went to the dealer and told the alignment was off. This was a brand new KIA rio 2011 not even 6 months old. Also the didn't show me any indication that my drivers side front wheel has less air. The tire was at 25psi and it didn't show me any indication on my speed odometer nor the TPMS light turned one nor the low pressure light cam up. *tr
- Air bags
TL* the contact owns a 2011 KIA rio. While driving 70 mph the vehicle crashed into the rear of a truck but the frontal air bags did not deploy. The front of the vehicle had extensive damage. There were no injuries. Police report #tx116x0irx001 was filed. The vehicle was towed by the insurance company. The dealer nor the manufacturer were notified of the failure. The failure mileage was 14,500.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009080TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- 11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
- 10250838TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- 10247585CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification consists of a theft deterrent ignition cylinder protector and will be available to you free of charge for eighteen (18) months from the date of this letter.
- 10247554TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- 10247553TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 13, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- 10241172CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will ship it directly to customers who place orders within eighteen (18) months from the date of this letter.
- 10233313CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will ship it directly to customers who place orders within eighteen (18) months from the date of this letter.
- 10226555TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
- 10201529TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
- 10183431TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
- 10179255PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
- 10174520TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.
- 10133170PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
- 10130104TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information. This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.
- 10109813PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVAP) leak self-test resulted in NTF, a manual EVAP test is recommended.
- 10109812TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.
- 10109788TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.
- 10109777TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
- 10109652TSB: 6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing the transaxle. To reduce vehicle repair time, this procedure can be performed with the transaxle installed in the vehicle.
- 10094564"Q and a: wty002 - certain 2008-2011 my KIA rio vehicles and all 2006-2010 my KIA optima vehicles front passenger ocs sensor mat KIA new vehicle limited warranty extension"
- 10094563Owner letter: wty002 rio - dear KIA rio owner: KIA motors americas highest commitment IS to your safety. To that end, KIA IS extending the warranty coverage for the front passenger occupant classification system (ocs) sensor mat to 15 years with unlimited mileage, starting from the date of first service. This warranty extension addresses failures of the ocs sensor mat as reported by some vehicle owners. The sensor mat IS intended to detect child seats and small stature occupants who could be harmed by deployment of the passenger frontal air bag. If the sensor mat IS not working properly, the ocs will not suppress the air bag. Accordingly, if a crash of sufficient severity occurs, the air bag will deploy even if the passenger seat IS occupied by a child or small stature person.
- 10094169Request for reimbursement form: wty002 rio - if you have paid to have the front passenger ocs sensor mat replaced, you may be eligible for reimbursement for some or all of that expense. Mail this completed request for reimbursement form to KIA, along with documentation specified below, for review and consideration at the following address: consumer assistance center, KIA motors america, inc., p.o. Box 52410, irvine, ca 92619-2410
- 10094137Dealer parts and service manager memo: wty002 - 2008~2011my rio passenger seat ocs sensor mat warranty extension (wty002) - KIA motors america, inc. IS extending the warranty coverage for the front passenger occupant classification system (ocs) sensor mat for certain 2008-2011 my rio vehicles produced after december 8, 2007 and all 2006-2010 my optima vehicles to 15 years/unlimited mileage, starting from the date of first service. The warranty extension will address failures of the ocs sensor mat as reported by some vehicle owners.
- 10094136Dealer principal memo: wty002 - 2008~2011my rio passenger seat ocs sensor mat warranty extension (wty002) - KIA motors america, inc. IS extending the warranty coverage for the front passenger occupant classification system (ocs) sensor mat for certain 2008-2011 my rio vehicles produced after december 8, 2007 and all 2006-2010 my optima vehicles to 15 years/unlimited mileage, starting from the date of first service. The warranty extension will address failures of the ocs sensor mat as reported by some vehicle owners.
- 10094135Warranty bulletin: wty002 - 2008~2011my rio passenger seat ocs sensor mat warranty extension (wty002) - this bulletin provides information related to the replacement of the front passenger occupant classification system (ocs) sensor mat in 2008~2011my rio (jb) vehicles. If the sensor mat IS not working properly, the airbag warning light on the cluster will illuminate and dtc(s) b1447, b1448, b1449 and/or b1450 may be stored. If the airbag warning light IS illuminated and one or more the above dtcs are stored, follow the repair procedure outlined in tsb bod 140 to replace the ocs mat. KIA IS extending the warranty for the ocs sensor mat for the affected vehicles to 15 years / unlimited mileage, starting from the date of first service (provided the condition IS not caused by obvious external damage to the ocs sensor mat).
- 10091489Tsb: automatic transmission fluid application guide - this bulletin provides information relating to the correct automatic transmission fluids that are required for each KIA model. Refer to the shop manual on kgis for the specific KIA model, then reference the automatic transaxle system/ repair procedures/ inspection and adjustment section for the correct atf check/fill procedures.
- 10090713Tsb: windshield washer pump inlet filter replacement - this bulletin provides information relating to possible foreign debris accumulation on the windshield washer pump inlet filter. Over time, some KIA vehicles may exhibit a limited application of windshield washer fluid when the washer function IS used. Limited application of windshield washer fluid can be caused by foreign debris on the washer pump inlet filter. To correct this condition, replace the washer pump inlet filter and perform the windshield washer reservoir flushing procedure outlined in this tsb.
- 10090625Tsb: muffler pipe hanger bracket replacement - revised - some rio vehicles, produced from february 25, 2008 to july 10, 2011, may experience a rattling noise while driving, emanating from under the vehicle. This bulletin provides the procedure to diagnose.
- 10089668Questions and answers for voluntary service campaign sc122 underbody additional anti-corrosion treatment
- 10089662Dealer service manager memo (sc122) - KIA motors america, inc. IS conducting a voluntary service campaign as a preventative measure to add additional anti-corrosion material to the underbody of all 2006-2011 my rio, 2004-2009 my spectra, 2006-2010 my optima, 2010-2013 my soul, and 2007-2010 my rondo vehicles originally sold in or currently registered in one of the 21 salt belt states where heavy amounts of road salt are used. The 21 salt-belt states are: ct, dc, de, ia, il, in, ma, md, me, mi, mn, mo, nj, ny, oh, pa, ri, vt, wi, wv. In addition to the salt belt states, the following states have substantially raised their use of road salt in recent years and are also part of this service campaign: ks, ky, ne, nd, sd, ut, and ak.
- 10089642Dealer principal memo (sc122) - KIA motors america, inc. Will be conducting a voluntary service campaign, as a preventative measure, to add additional anti-corrosion material to the underbody of all 2006-2011 my rio, 2004-2009 my spectra, 2006-2010 my optima, 2010-2013 my soul, and 2007-2010 my rondo vehicles originally retailed and/or currently registered in one of the states where heavy amounts of road salt are used.
- 10089618"Tsb: voluntary service campaign - application of additional anti-corrosion material (sc122) - to improve customer satisfaction, KIA IS launching this bulletin to apply additional anticorrosion protection to various vehicle underbody components of some 2010~2013my soul (am), 2004~2009my spectra (ld), 2006~2010my optima (MG), 2006~2011my rio (jb) and 2007~2010my rondo (un) vehicles. The affected vehicles were originally retailed or are currently registered in states where road salt IS heavily used. The states are: ct, dc, de, ia, il, in, ma, md, me, mi, mn, mo, nh, nj, ny, oh, pa, ri, vt, wi, wv ks, ky, ne, nd, sd, ut, and ak. KIA believes that such additional protection can be helpful, especially in very high mileage situations. Please remind all customers of the instructions in their owners manual, as shown below, to regularly have the underbody of their vehicles washed when road salt IS being used in their area."
- 10089382Tsb: 6-SPD. A/t adaptive value reset /relearn - this bulletin provides the procedures necessary to reset and relearn the adaptive values after transmission replacement or reprogramming/replacement of the pcm/tcm. After the adaptive values are reset, the transmission computer adaptive values must be relearned by driving in a precise manner to teach the computer the proper solenoid duty and line pressure for the new transmission/computer combination.
- 10089354Tsb: identifying head unit software version for direct exchange - this bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the direct exchange program.
- 10089310Tsb: front passenger ocs sensor mat diagnosis and replacement - this bulletin provides information related to the replacement of the front passenger occupant classification system (ocs) sensor mat in 2008~2011my rio (jb) vehicles. If the sensor mat IS not working properly, the airbag warning light on the cluster will illuminate and dtc(s) b1447, b1448, b1449 and/or b1450 may be stored. If the airbag warning light IS illuminated and one or more of the above dtcs are stored, follow the repair procedure outlined in this bulletin to replace the ocs mat.
- 10088983Tsb: kds - audio update module (aum) - the gds audio update module (aum) was introduced in fourth quarter of 2013. This special service tool (sst) was developed to improve the efficiency and effectiveness of updating 2010my, and later, KIA audio head units using a gds, and now, the same functionality IS available on kds. Some technicians may not be aware of the benefits the aum tool has to offer. The aum eliminates the need for multiple usb flash drives for specific vehicle models and applications which, if misapplied, may result in an improper audio system software update and/or locked up head unit. Additionally, field reports have indicated that usb drives for audio updates are easily lost or misplaced.
- 10080084Tsb: rear view camera diagnosis/replacement - this bulletin provides information to diagnose and/or replace the rear view camera of some KIA vehicles (see table on pg. 6 for specific models and production dates) which may exhibit inadequate image quality from the rear view camera. Diagnose the concerns using the information in this bulletin and, if necessary, replace the rear view camera with an improved part by following the applicable service procedure on kgis.
- 10060305Summary to be provided on a future date.
- 10058518KIA: an additional application of anti-corrosion protection will be applied on some vehicles underbody components to help prevent corrosion. Model 2004-09 spectra, 2006-10 optima, 2006-11 rio 2007-10 rondo and 2010-13 soul.
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