2011 KIA Sedona
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › KIA › Sedona › 2011
These records cover every 2011 KIA Sedona. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2011 KIA Sedona. Newest first.
Kia Motors America (Kia) is recalling certain 2011-2012 Sedona vehicles. The fuel rail may crack from exposure to heat generated within the engine compartment, resulting in a fuel leak.
Risk and remedy
Risk
A fuel leak increases the risk of fire.
Remedy
Kia will notify owners, and dealers will replace the fuel rail, free of charge. The recall began June 16, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC188.
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
Risk and remedy
Risk
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Kia Motors Corporation (Kia) is recalling certain model year 2006-2012 Kia Sedona vehicles manufactured from June 15, 2005, through August 14, 2012 and originally sold in, or currently registered in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New…
Risk and remedy
Risk
A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy
Kia will notify owners and dealers will replace the front lower control arms on 2006-2007 models. 2008-2012 models will either have their front lower control arms replaced or additional anti-corrosion coating will be applied. These repairs will be performed free of charge. The recall began on July 27, 2016. Owners may contact Kia at 1-800-333-4542. Kia's number for this recall is SC133.
Kia Motors Corporation (Kia) is recalling certain model year 2006-2014 Kia Sedona vehicles manufactured from June 15, 2005, through April 04, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
Risk and remedy
Risk
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Remedy
Kia will notify owners and dealers will replace the secondary hood latch or clean and lubricate the latch, depending on the vehicle's location and the condition of the latch. These repairs will be performed free of charge. The recall began on July 27, 2016. Owners may contact Kia at 1-800-333-4542. Kia's recall number is SC134.
Kia Motors Corporation (Kia) is recalling certain model year 2006-2012 Kia Sedona vehicles manufactured from June 15, 2005, through August 14, 2012 originally sold in, or currently registered in Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota…
Risk and remedy
Risk
A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy
Kia will notify owners and dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them, free of charge. The recall began on December 20, 2013. Owners may contact Kia at 1-800-333-4542. Kia's recall number is SC100.
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and…
Risk and remedy
Risk
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Owner complaints
65 complaints3 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Unknown or other
My fuel rail assembly in my 2011 kia sedona is cracked and leaking causing a gas smell. I'm confused why only some of the kias from 2011 got recalled when it seems like a lot more have this issue.
- Unknown or other
The sliding doors do not latch/close all the way. The light on the dash does not show the doors are not closed. The doors have opened while driving with children in the back seat. The same for the trunk.
- Air bags
In getting the ACU recall fixed, it was found that the Airbag Module is not responding. The ACU cannot be fixed unless the airbag module is fixed. It is my understanding that this is the part before the ACU. This is at a cost of $959 and not covered under the current recall.
- Air bags · Seat belts · Unknown or other
Recall appointment was set with Ken Ganley Kia auto iNew Port Richey , FL. It was set for two weeks out. They told us what the recall was before we got there. They didn’t order the part to fix it. Now It’s been since March 23rd and we have never heard from them. I feel they’ve had ample opportunity…
Recall appointment was set with Ken Ganley Kia auto iNew Port Richey , FL. It was set for two weeks out. They told us what the recall was before we got there. They didn’t order the part to fix it. Now It’s been since March 23rd and we have never heard from them. I feel they’ve had ample opportunity to get the part required to fix it. Since this is a safety issue I am very aggravated . On top of that, my husband wasted an entire day and they gave us a $10,000 estimate on a car worth maybe $1000. It is my opinion they have done nothing required by law to fix this. Since it is regarding a safety concern I wanted to report this issue..
- Latches/locks/linkages
The contact owns a 2011 Kia Sedona. The contact stated while driving 60 MPH, the hood latch fractured, and the hood unexpectedly flew open and crashed into the front windshield. The contact stated that the hood was wrapped around the vehicle. There were no reported injuries. The driver was able to…
The contact owns a 2011 Kia Sedona. The contact stated while driving 60 MPH, the hood latch fractured, and the hood unexpectedly flew open and crashed into the front windshield. The contact stated that the hood was wrapped around the vehicle. There were no reported injuries. The driver was able to pull over safely. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was previously repaired under NHTSA Campaign Number: 16V389000 (Latches/Locks/Linkages). The failure mileage was 116,102.
- Electrical system · Service brakes · Suspension
Purchase a 2011 KIA van from auto connection norfolk virginia the van stared having issues with the electrical sliding door would not shut up properly sometimes it would take 10 to 15 to shut up steering wheel locking up was told by a lock smith that the van had some major electrical issues start…
Purchase a 2011 KIA van from auto connection norfolk virginia the van stared having issues with the electrical sliding door would not shut up properly sometimes it would take 10 to 15 to shut up steering wheel locking up was told by a lock smith that the van had some major electrical issues start leaking brake fluid adding a quart a day took it to several repair shop was informed the van brake lines was in bad shape also the van had a busted cv joint on front drivers side the van also had a strong odor of black mold like it had been in a flood ask dealership to trade me out was told they could not do that ask them for a loaner they say they could not do that either the van IS sitting in there repair shop they are demanding money to start working on the van I believe the van was not properly inspected have reported this to the bbb the attorney general office also the ftc the dealership IS putting vehicles on the lot for sale without proper state inspection place needs to be investigated they have a guy in the repair shop that put the inspection stickers on his name IS kevin place IS ripping poor working class folks off worse customer service ever
- Electrical system · Fuel/propulsion system · Service brakes
First, the fuel pump was acting up was told the relay was going bad replaced the relay, Than we have "ESC" and ABS light come one for a bout a week took it to get the code read and they said all four wheel sensors (abs) were not transmitting signals ans that my steering angle sensor was bad which I…
First, the fuel pump was acting up was told the relay was going bad replaced the relay, Than we have "ESC" and ABS light come one for a bout a week took it to get the code read and they said all four wheel sensors (abs) were not transmitting signals ans that my steering angle sensor was bad which I dont think it is equipped with one now today as of 1/6/2024 ESC, ABS and BRAKE all light up and solid at the same time and tI lost my brakes. no we had no inspections we had warning lights the ESC ABS & BRAKE with a warning alarm
- Suspension
I had no prior knowledge of this problem. When backing my van out of the garage my front driver side tire blew out. This was caused by the strut spring breaking and poking a hole through the sidewall of the tire. I also discovered that the bottom control arm needed immediate replacement as it…
I had no prior knowledge of this problem. When backing my van out of the garage my front driver side tire blew out. This was caused by the strut spring breaking and poking a hole through the sidewall of the tire. I also discovered that the bottom control arm needed immediate replacement as it has rusted so much that a failure was imminent. I also discovered that the sun-frame mount for mounting the control arm to the sub-frame so badly rusted that it was unsafe to attempt a repair, as it would break away in short order if I were to replace the control arm and drive the van. While deciding what to do with the van I was storing it in my barn. Within a few weeks, I discovered the front passenger tire was flat. It too was impaled when the strut spring broke and poked a hole in the sidewall. I was really lucky that I was driving on a road, as serious crash could have occurred. If this failed while driving, loss of control would have occurred. I consider this a major safety issue and may be present in other Sedonas without the owners' knowledge. I contacted the dealer that I purchased the vehicle from and was told they could do nothing.
- Suspension · Wheels
both control arms broke and the front tires were ruined. The tow truck driver said they are lucky , they didn't get hurt because if they were going faster , they would have lost control and rolled the van.
- Electrical system · Structure › Body
Right passenger slide door on minivan opened while my son was in the car and would not close. There is a recall on this and extended 15 year warranty but Kia wouldn’t honor the electronic controller that burnt out but warranted the motor. Passenger can fall out or something can hurt them. Kia…
Right passenger slide door on minivan opened while my son was in the car and would not close. There is a recall on this and extended 15 year warranty but Kia wouldn’t honor the electronic controller that burnt out but warranted the motor. Passenger can fall out or something can hurt them. Kia dealer confirmed this and I had to pay a large repair bill for there recall defect. I am afraid to take the car anywhere except local. I feel there recall repair caused this problem. First I took it in for the recall. Next time I used that door it got stuck open. Vehicle is garaged with approximately 30,000 miles on it.
- Suspension
The contact owns a 2011 Kia Sedona. The contact stated that while her daughter was driving approximately 40 MPH, she heard a loud squealing sound coming from the front tires. The contact stated her daughter pulled off the road into a parking and heard a loud crack. The contact stated that her…
The contact owns a 2011 Kia Sedona. The contact stated that while her daughter was driving approximately 40 MPH, she heard a loud squealing sound coming from the front tires. The contact stated her daughter pulled off the road into a parking and heard a loud crack. The contact stated that her daughter had not been aware of any warning lights. The contact stated that her husband had the vehicle towed to the residence. The contact stated that the control arms on both sides of the vehicle were corroded and had fractured. The contact's husband made the repairs to the vehicle. The contact stated that she researched online and related the failure to NHTSA Campaign Number: 16V38700 (Suspension). The manufacturer had been informed of the failure. The failure mileage was approximately 195,000. The VIN is unavailable.
- Electrical system › Alternator/generator/regulator · Engine
TL* the contact owns a 2011 KIA sedona. The contact stated that while driving, the vehicle loss motive power and shutoff with the ABS, battery, brakes and check-engine warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator was not…
TL* the contact owns a 2011 KIA sedona. The contact stated that while driving, the vehicle loss motive power and shutoff with the ABS, battery, brakes and check-engine warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator was not charging the battery. The alternator was replaced. The failure recurred and the same technician replaced the alternator and the battery. The failure recurred. The contact stated that the technician replaced three alternators and two batteries yet the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. The vin was not provided.
- Engine
Excessive noise coming from the engine compartment, most notably on cold start or starting a few hours apart. The oil changed in accordance with the manufacturers recommendation, never the less the oil pressure switch blew twice and was changed with dealer part each time. The last time it was changed by the dealer.
- Fuel system, gasoline
TL* the contact owns a 2011 KIA sedona. The contact received notification of nhtsa campaign number: 20v101000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
TL* the contact owns a 2011 KIA sedona. The contact received notification of nhtsa campaign number: 20v101000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Fuel system, gasoline
TL* the contact owns a 2011 KIA sedona. The contact received notification of nhtsa campaign number: 20v101000 (fuel system, gasoline) however, the part to do the recall repair was not available. The contact reached out matt taylor KIA (2784 n columbus st, lancaster, oh 43130, 740-212-1526). The…
TL* the contact owns a 2011 KIA sedona. The contact received notification of nhtsa campaign number: 20v101000 (fuel system, gasoline) however, the part to do the recall repair was not available. The contact reached out matt taylor KIA (2784 n columbus st, lancaster, oh 43130, 740-212-1526). The contact was informed that the vehicle would be inspected however, the fuel rail would not be replaced. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Electrical system · Unknown or other
When yesterday june 30TH 2020 the brake light and the battery light came on I didn't quite understand why this was because I had never applied the emergency brake I had the battery check oil all fluids and they said that everything was good that it could have been a recall with the brake light also…
When yesterday june 30TH 2020 the brake light and the battery light came on I didn't quite understand why this was because I had never applied the emergency brake I had the battery check oil all fluids and they said that everything was good that it could have been a recall with the brake light also the ABS light came on as well I do not have the brake on matter of fact I don't even know how to put it on can someone please help me it isn't doing anything weird it's just scaring me because the light will not go off and it's not just the brake light but the battery light and ABS as well
- Engine
TL* the contact owns a 2011 KIA sedona. The contact stated while his son was driving 60 mph, when the vehicle began to decelerate. The driver was able to park on the side of the road. The contact stated check engine warning light was illuminated. The driver stated he saw smoke coming from engine.…
TL* the contact owns a 2011 KIA sedona. The contact stated while his son was driving 60 mph, when the vehicle began to decelerate. The driver was able to park on the side of the road. The contact stated check engine warning light was illuminated. The driver stated he saw smoke coming from engine. The vehicle was not drivable. The vehicle was towed to his residence. The driver stated later on they received notification of nhtsa campaign number: 20v101000 (fuel system, gasoline). The vehicle was towed to local dealer regal KIA located at 1025 bartow rd, lakeland, fl 33801, (863) 342-5239, where it was diagnosed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 200,000.
- Fuel system, gasoline
TL* the contact owns a 2011 KIA sedona. The contact stated that while driving at various speeds, there was an abnormal odor in the vehicle. The vehicle was taken to valley auto sales (1697 n. Main st. Hwy 27, lafayette, ga 30728) where it was diagnosed but unable to duplicate the issue. The contact…
TL* the contact owns a 2011 KIA sedona. The contact stated that while driving at various speeds, there was an abnormal odor in the vehicle. The vehicle was taken to valley auto sales (1697 n. Main st. Hwy 27, lafayette, ga 30728) where it was diagnosed but unable to duplicate the issue. The contact stated that there was fuel leaking form the fuel tank. The vehicle was not repaired. The failure recurred. The contact referenced nhtsa campaign number: 20v101000 (fuel system, gasoline) as a possible solution to the failure. The vin was included. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 122,000.
- Engine
I noticed a leak coming from my van. Wasn't too sure what it was. Then on feb 9 , I was driving down I40 and my van started smoking and everything locked on me.
- Fuel/propulsion system
Starting about feb 10, 2020, a raw gasoline smell was noticed when my 2011 KIA sedona LX vehicle stopped at stop lights or when engine turned off after returning home. smell dissipated after several minutes with engine off. raw gasoline smell got progressively worse whenever car engine was…
Starting about feb 10, 2020, a raw gasoline smell was noticed when my 2011 KIA sedona LX vehicle stopped at stop lights or when engine turned off after returning home. smell dissipated after several minutes with engine off. raw gasoline smell got progressively worse whenever car engine was running. smell came inside car with heater fan operating. no leaks on ground were noted at any time. took car to my mechanic on feb 19, 2020. he removed air filter on top of engine and immediately noted puddles of raw gasoline near fuel injectors and fuel rail. after removal of rail, he found cracks in the plastic fuel rail. he had a new fuel rail from KIA shipped next day air. he replaced rail and some parts of defective fuel injectors. he commented we were very lucky not to have had an engine fire. I noted today, feb 27, 2020 an announced recall for 2011-2012 KIA sedona for fuel rail leaks. I do not know if my vehicle IS in the recall list. but I do know we were lucky to have no fire in the engine from this defective fuel rail part! my mechanic could not believe this part was made out of a plastic polymer! and it IS very expensive to buy!!! he checked local KIA dealer and they said repair costs would be about $2000. wow, for a defective plastic part and labor to replace.
- Fuel/propulsion system
Check engine light came on when I started the car in the morning, and the gas door would not open. Went to dealership for service . They found #1 fuel canister/canister close the valve has a possible crack and #2 fuel door button and actuator needs to be replaced . they popped the gas door open so I can refill.
- Electrical system
Vehicle keeps losing all power while driving. This last time it happened when I was turning onto a busy street! The first time the mechanic replaced the alternator. That lasted 3 days. The mechanic thought it was a defective part so he replaced it. That lasted another three days until we lost all…
Vehicle keeps losing all power while driving. This last time it happened when I was turning onto a busy street! The first time the mechanic replaced the alternator. That lasted 3 days. The mechanic thought it was a defective part so he replaced it. That lasted another three days until we lost all power again. This time the mechanic did some more research and replaced the instrument cluster along with a third alternator. The van ran for two days this time. As of writing this my vehicle has been in the shop for two weeks. The mechanic has told me that with the research he has done, this IS a common issue with KIA and nobody seems to have a solid answer as to what to do to fix the problem. I was told that some vehicles are fine for weeks others for months and then the van dies without warning. Please help! I need a reliable vehicle. Thank you. Also, when I say the vehicle loses power I mean all power, no lights, no instrument panel, no gauges, no idiot lights, no windows, no shifting of tranny. It will go 2 or 3 mph down the road.
- Fuel/propulsion system
While driving van, smelled fuel. Went into a store and later returned to drive vehicle home and van heavily smelled of fuel. When I checked the engine after returning home , fuel was raining from the fuel injector rail. Immediately brought the van to a mechanic who informed us the fuel rail rod had…
While driving van, smelled fuel. Went into a store and later returned to drive vehicle home and van heavily smelled of fuel. When I checked the engine after returning home , fuel was raining from the fuel injector rail. Immediately brought the van to a mechanic who informed us the fuel rail rod had split down a weld seam and was covering the engine in fuel. He had never seen this issue before in all his years as a mechanic. Issue IS currently a recall on other kia/hyundai models but not this specific model.
- Fuel/propulsion system
Fuel systems IS unsafe
- Air bags · Suspension
TL* the contact owns a 2011 KIA sedona. The contact received notification of nhtsa campaign numbers: 16v387000 (suspension) and 18v363000 (air bags). The contact called KIA autosport pensacola at 888-320-3890 (located at 6637 pensacola blvd, pensacola, fl 32505) and was informed that the parts were…
TL* the contact owns a 2011 KIA sedona. The contact received notification of nhtsa campaign numbers: 16v387000 (suspension) and 18v363000 (air bags). The contact called KIA autosport pensacola at 888-320-3890 (located at 6637 pensacola blvd, pensacola, fl 32505) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Air bags may be disabled during crash
The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2011 Hyundai Sonata…
The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2011 Hyundai Sonata, MY 2012-2013 Kia Forte and Forte Koup vehicles. ODI also evaluated data from the automotive air bag system supplier, ZF-TRW (ZF), to review vehicles that may contain the same air bag control unit (ACU) used in the subject vehicles. Hyundai Motor America (HMA) issued recall No. 18V-137 for MY 2011-2013 Sonata and MY 2012 Sonata Hybrid vehicles. Kia Motors America (KMA) issued recall No. 18V-363 for MY 2010-2013 Kia Forte and Forte Koup, MY 2011-2013 Optima, MY 2011-2012 Optima Hybrid, and MY2011-2012 Sedona vehicles. The two recalls address vehicles containing ACUs manufactured without adequate circuit protection by installing a wire harness filter kit to prevent internal damage to the ACU. In the event of a crash, ACU damage may result in the disablement of the vehicle's airbags. Each respective manufacturer has mailed letters to affected vehicle owners informing them of the remedy and its availability. ODI plans to evaluate the susceptibility of the subject ACU to electrical signals, as well as other vehicle factors that can either lead to, or reduce the likelihood of, an electrical overstress event in other vehicles manufactured with the subject ZF ACU.Accordingly, this Preliminary Evaluation has been upgraded to an Engineering Analysis (EA19-001), to expand the scope of the investigation to include the Tier-one supplier and any manufacturers who installed the subject ACU in production vehicles. Additional information is available with the closing resume available at NHTSA.gov (see Associated Documents).The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 10781050, 10849839, 11099038, 11080341.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11001599TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the In-Panel Module (IPM) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.
- 11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
- 10251970TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGICUPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the In-Panel Module (IPM) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
- 10249180TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT SOFTWARE LOGIC UPGRADE & DECALL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the In-Panel Module (IPM) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
- 10242230TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
- 10241175CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.
- 10238214TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
- 10237018CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
- 10236654TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
- 10235095TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation. Follow the procedure outlined in this publication to apply the improved logic to the "IBU-BCM" system using the KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are working on, verify the ROM ID using the table on page 3 of this bulletin.
- 10226555TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
- 10201529TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
- 10189295TECHNICAL SERVICE BULLETIN: POWER SLIDING DOOR (PSD) OPERATION INSPECTION AND REPAIR - This bulletin provides information regarding the replacement of certain Power Sliding Door (PSD) system parts associated with the Warranty Extension Program (WTY018) on some 2011-2014MY Sedona (VQ) vehicles produced from April 1, 2010 through April 4, 2014. The power sliding door may not completely latch upon closing in auto-mode. If this occurs, the open-door indicators such as activation of the chimes and illumination of the dashboard telltales and/or dome lights will occur. Inspect and diagnose the power sliding door function to identify the part requiring replacement.
- 10189294WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
- 10189293WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the warranty extension (WTY018).
- 10189292WARRANTY EXTENSION: OWNER NOTIFICATION - Kia Motors America, Inc. takes pride in providing you with high quality and dependable vehicles. In order to maintain these standards, Kia is extending the New Vehicle Limited Warranty coverage, to all owners of 2011-2014 MY Sedona vehicles equipped with Power Sliding Doors, for Power Sliding Door difficulty latching issues from 5-years/ 60,000-miles to 15-years/unlimited-miles starting from the date the vehicle was first put into service. The power sliding door may not completely latch upon closing.
- 10189291WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - Kia Motors America, Inc. is extending the warranty coverage, to all owners of 2011-2014 MY Sedona vehicles equipped with Power Sliding Doors, for Power Sliding Door difficulty latching issues from 5-years/60,000-miles to 15-years/unlimited-miles starting from the date the vehicle was first put into service. The power sliding door may not completely latch upon closing. If, at any time during the extended warranty coverage, the vehicles power sliding door does not completely latch upon closing, Kia dealers are to diagnose the cause at no cost to the customer. If the diagnosis indicates the condition is caused by the Remote Controller or Door Latches, which are the main components that can cause this condition, dealers are to replace the part at no cost to the customer.
- 10189290WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - Kia Motors America, Inc. is extending the warranty coverage, to all owners of 2011-2014 MY Sedona vehicles equipped with Power Sliding Doors, for Power Sliding Door difficulty latching issues from 5-years/60,000-miles to 15-years/unlimited-miles starting from the date the vehicle was first put into service. The power sliding door may not completely latch upon closing. If, at any time during the extended warranty coverage, the vehicles power sliding door does not completely latch upon closing, Kia dealers are to diagnose the cause at no cost to the customer. If the diagnosis indicates the condition is caused by the Remote Controller or Door Latches, which are the main components that can cause this condition, dealers are to replace the part at no cost to the customer.
- 10183431TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
- 10179255PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
- 10174520TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.
- 10170778TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern. To correct this concern, replace the connector with a new and improved part.
- 10133170PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
- 10130104TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information. This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.
- 10116109TSB: FRONT DOOR GLASS RUN CHANNEL REPLACEMENT - This bulletin provides information on some Sedona (VQ) vehicles, produced from June 15, 2005 through May 06, 2013, which may experience wind noise coming from the front door window/door frame area, at highway speeds, and/or glass run channel deformation caused by improper sealing of the front windows. To correct this concern, follow the procedure outlined in this bulletin to replace the left and right side front door glass run channels.
- 10116101PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.
- 10109855TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.
- 10109812TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.
- 10109788TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.
- 10109777TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
- 10109745SC105 -2011-2012 MY Sedona 3.5L Vehicles ECM/TCM Upgrade Voluntary Emissions Service Campaign - QA
- 10109744SC105 -2011-2012 MY Sedona 3.5L Vehicles ECM/TCM Upgrade Voluntary Emissions Service Campaign - Proof of Correction Card
- 10109743SC105 -2011-2012 MY Sedona 3.5L Vehicles ECM/TCM Upgrade Voluntary Emissions Service Campaign - Owner Letter
- 10109742SC105 -2011-2012 MY Sedona 3.5L Vehicles ECM/TCM Upgrade Voluntary Emissions Service Campaign - Dealer Parts & Service Manager Memo
- 10109741SC105 -2011-2012 MY Sedona 3.5L Vehicles ECM/TCM Upgrade Voluntary Emissions Service Campaign - Dealer Principal Memo
- 10109740TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN - ECM/TCM SOFTWARE UPGRADE (SC105) - This bulletin provides information related to an inspection of the current ECM ROM ID and, if necessary, an upgrade of the ECM/TCM software on some 2011MY Sedona (VQ) vehicles, produced from March 3, 2010 through February 14, 2011 and some 2012MY Sedona (VQ) vehicles, produced from February 7, 2011 through August 14, 2012, which may not be in compliance with EPA and/or CARB emissions regulations.
- 10109735TSB: COMBINED TSB/SERVICE ACTION: FRONT DOOR GLASS RUN CHANNEL REPLACEMENT (SA167) - This bulletin provides information on some Sedona (VQ) vehicles, produced from June 15, 2005 through May 06, 2013, which may experience wind noise coming from the front door window/door frame area, at highway speeds, and/or glass run channel deformation caused by improper sealing of the front windows.
- 10109712TSB: SERVICE ACTION: ECM UPGRADE ? MIL ON WITH DTC P0638 AND ETC MOTOR CLEANING (SA153) - This bulletin provides information related to the ECM software upgrade for some 2011-2013MY Sorento 3.5L MPI vehicles, produced from October 25, 2009 through January 31, 2013, and 2011, 2012 & 2014MY Sedona 3.5L MPI vehicles, produced from March 03, 2010 through July 12, 2013, which may experience a Malfunction Indicator Lamp illuminated with the ECM (Electronic Control Module) system-related DTC P0638.
- 10109710TSB: FRONT DOOR GLASS RUN CHANNEL REPLACEMENT -This bulletin provides information on some Sedona (VQ) vehicles, produced from June 15, 2005 to May 06, 2013, which may experience wind noise coming from the sides of the windshield, at highway speeds, and/or glass run channel deformation caused by improper sealing of the front windows.
- 10109704PITSTOP: USB PORT AND SIRIUS SATELLITE RADIO INOPERATIVE ON MODELS WITH BASE AUDIO - When diagnosing a customer concern related to multiple head unit replacements with a complaint related to an inoperative USB port and/or Sirius Satellite Radio continuously showing ?Sirius loading", check to make sure the customer is not improperly using the USB port to charge devices such as iPads.
Every KIA Sedona model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.