2015 KIA Soul EV
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2015 KIA Soul EV. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2015 KIA Soul EV. Newest first.
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Risk and remedy
Risk
Unintended vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Risk and remedy
Risk
A battery electrical short-circuit increases the risk of a fire.
Remedy
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P'…
Risk and remedy
Risk
Unintended vehicle movement can increase the risk of a crash.
Remedy
Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Risk and remedy
Risk
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Owner complaints
6 complaints2 involved a crash
What owners report most
Latest complaints
- Electrical system
The contact owns a 2015 Kia Soul EV. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V218000 (Electrical System) and the vehicle was repaired under the recall. The contact stated that after the repair was completed, the vehicle went into "Reduced Power" and "Power Limp…
The contact owns a 2015 Kia Soul EV. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V218000 (Electrical System) and the vehicle was repaired under the recall. The contact stated that after the repair was completed, the vehicle went into "Reduced Power" and "Power Limp Mode" while driving at various speeds and initially after starting the vehicle. The vehicle was returned to the dealer where the recall repair was completed the recall repair; however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 111,400.
- Service brakes
I was pulling into a disable parking space. I push my brakes to stop the car and the car did not respond to the brake. the anti-lock brakes did not work my car continue to go without stopping. I push my brakes many times, pushing it as far as I can. The only way it stop IS when the car hit the…
I was pulling into a disable parking space. I push my brakes to stop the car and the car did not respond to the brake. the anti-lock brakes did not work my car continue to go without stopping. I push my brakes many times, pushing it as far as I can. The only way it stop IS when the car hit the fat round cement pole. I know there have been previous complaints regarding brakes. I'm just happy that I was not on road. please review, this a dangerous issue,which may cause lives.
- Engine · Power train
Owner was driving on interstate 80 heading east at apx 65 miles per hour.with no warning , oil light started flashing ,car seized up and started making a very loud banging.owner IS a 22 year old new driver and was very lucky to have not been killed. Vehicle has been towed to an authorized KIA…
Owner was driving on interstate 80 heading east at apx 65 miles per hour.with no warning , oil light started flashing ,car seized up and started making a very loud banging.owner IS a 22 year old new driver and was very lucky to have not been killed. Vehicle has been towed to an authorized KIA dealer.the same dealership owner purchased car. Mileage IS 78.000 miles and oil changes have been done at recommended intervals.owner IS waiting to hear from dealership service department.
- Power train
Our 2015 KIA soul EV has over heated the main controller and shut down in traffic and would not move. This happened twice in chandler (phoenix ) arizona after traveling just 10 miles. this IS a major safety concern. the car cannot handle the heat in arizona, georgia or other hot southern states. The batteries and bms also fail after 2-3 years.
- Vehicle speed control
As I was pulling into a parking space with my foot on the brake, the car suddenly accelerated and crashed into a concrete pillar. I was driving in the "b" mode. I was able to drive the car home, but later had it towed to the dealer. unfortunately, they reported that they couldn't duplicate the problem or figure out what caused it.
- Unknown or other
Nexen tires do not pass state inspection and they have less than 23,500 miles on them, these tires are coming apart gouges down to tell steel belts.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Vehicle Rollaway
On July 2, 2020, Kia America Inc. (Kia) filed safety recall 20V-389 for model year (MY) 2015-2016 Kia Soul EV vehicles. This recall was in response to allegations of unintended vehicle movement while in Park and provided updated electronic control unit software for the electronic parking brake logic as the remedy. The…
On July 2, 2020, Kia America Inc. (Kia) filed safety recall 20V-389 for model year (MY) 2015-2016 Kia Soul EV vehicles. This recall was in response to allegations of unintended vehicle movement while in Park and provided updated electronic control unit software for the electronic parking brake logic as the remedy. The updated logic, which was included during production for MY 2017-2019 Kia Soul EV vehicles, automatically activates the electronic parking brake when the vehicle is powered off while the gear shift lever is in the Park position. On September 10, 2023, the Office of Defects Investigation (ODI) opened a Recall Query (RQ23-005) to investigate allegations of unintended vehicle movement while in Park in MY 2015-2019 Kia Soul EV vehicles. At the time that the investigation was opened, ODI had received 3 Vehicle Owner Questionnaires (VOQs) and additional Early Warning Reporting data involving reports of unintended vehicle movement in MY 2017-2018 Kia Soul EV vehicles. One of the VOQs submitted to ODI reported a rollaway collision with a fire hydrant, which occurred after the operator had parked and exited the vehicle. Following the opening of this Recall Query, ODI and Kia participated in a joint inspection the vehicle which had been involved in a rollaway collision. During the inspection, the subject vehicle exhibited the alleged defect, rolling both forwards and backwards while shifted into Park with the electronic parking brake not engaged. The subject vehicle's electronic parking brake logic performed as designed during the inspection and the vehicle experienced no unintended movement while the electronic parking brake was engaged. In its November 21, 2023 response to ODI's information request, Kia provided customer complaint and warranty claim data for 19 unique VINs which relate to the alleged defect in the subject vehicles. Kia separately made ODI aware of one additional allegation of vehicle rollaway that resulted in a collision with another vehicle. This collision was reported to Kia following their cutoff date for the information request response. Kia stated that based on its investigation, the subject vehicles' parking mechanism can be damaged if the gear shift lever is shifted to Park prior to coming to a complete stop. If the parking mechanism is damaged and the electronic parking brake is not engaged, unintended vehicle movement while in Park may occur. However, based on ODI's analysis of the available information, it is apparent that not all allegations of the subject defect which have been investigated by Kia have had evidence that the parking mechanism was damaged. At this time, the root cause of the alleged defect is not yet confirmed. On October 19, 2023 Kia filed safety recall 23V-724 for MY 2015-2019 Kia Soul EV vehicles. The new recall remedy provides update electronic parking brake logic that automatically activates the electronic parking brake when the gear shift lever is in the Park position, regardless of whether the vehicle is powered on or off. At this time, NHTSA has not received any reports of electronic parking brake failure for the subject vehicles, but will continue to monitor following this investigation. In view of the recall action being taken by Kia, ODI is closing this Recall Query. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
- Non-crash Vehicle Fires
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia…
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on other Kia vehicles (approximately 3.6 million additional vehicles) equipped with the same engines used in the above-mentioned vehicles.As a result of this PE, Kia has issued NHTSA Recalls 20V-750 and 21V-844 to address potential engine failures and fires in certain Kia vehicles equipped with various engine types.Additional information on these and other related recall actions is available in the downloadable version of this resume available at NHTSA.gov.In addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure-related recalls mentioned above and conducted previously.See the EA21-003 Opening Resume available at NHTSA.gov for more information.Also available in the downloadable version of this resume is a list of the reference numbers for the 444 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021.Note that the Manufacturer reports cited above are customer complaints received through March 2019.
- Non-crash Vehicle Fires
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter…
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Recalls 18V-907, 18V-934, 19V-101, 19V-063, 19V-120, and 19V-204). Based on ODI?s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA decided to grant the petition.The CAS petition was granted on March 29, 2019. Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) have been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima and Sorento, 2011-2014 Hyundai Sonata and Santa Fe, and 2010-2015 Kia Soul.Attached is a list of the reference numbers for the 404 VOQs cited above.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11001086VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC310A) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to update the vehicle's battery management system (BMS) software to the latest version in certain 2015-2017 MY Soul EV vehicles. Our records indicate that you own or lease one of the potentially affected vehicles.
- 11001076VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC310A) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) software on certain 2015-2017 MY Soul EV vehicles manufactured from July 15, 2014 through July 4, 2017 that had their BMS previously replaced and updated under warranty.
- 11001072VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC310A) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC310A.
- 11001054VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC267A) - This document is the owner notification advising that Kia is conducting Voluntary Service Campaign to update the vehicle's battery management system (BMS) software to the latest version in certain 2015-2017 MY Soul EV vehicles.
- 11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
- 11000588VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC267A.
- 11000587VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC267A) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) software to the latest version on certain 2015-2017 MY Soul EV vehicles manufactured from July 15, 2014 through June 30, 2017 that had their BMS previously replaced and updated (under SC267) and certain 2018-2019 MY Soul EV vehicles manufactured from July 3, 2017 through September 28, 2018 that only had their BMS software previously updated (under SC267).
- 11000586VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC267A) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) software to the latest version on certain 2015-2017 MY Soul EV vehicles manufactured from July 15, 2014 through June 30, 2017 that had their BMS previously replaced and updated (under SC267) and certain 2018-2019 MY Soul EV vehicles manufactured from July 3, 2017 through September 28, 2018 that only had their BMS software previously updated (under SC267).
- 10254416TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z) - This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from July 15, 2014 through September 28, 2018. After completing SC267 with the latest battery management system (BMS) software upgrade, the subject vehicles may subsequently require the replacement of the HV BPA due to MIL ON with a BPA related DTC(s).
- 10254411TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS SOFTWARE UPGRADE (SC267A) - This bulletin provides information to update the BMS with new software on certain 2015-2019MY Soul EV (PS (EV) vehicles manufactured in the dates listed below, which have an older software ROM ID version installed completed under SC267.
- 10254410TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS SOFTWARE UPGRADE (SC310A) - This bulletin provides information to update the BMS with new software on certain 2015-2017MY Soul EV (PS (EV) vehicles manufactured in the dates listed below, which have an older software ROM ID version installed completed under TSB ELE310.
- 10254409TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BPA REPLACEMENT (SC310A) - This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on certain 2015-2017MY SOUL EV (PS EV) produced from July 15, 2014 through June 30, 2017 which were not included in SC267 Safety Recall Campaign and have completed TSB ELE310 and/or SC310A. The affected vehicles require replacement of the HV BPA due to the MIL 'ON' with related DTC(s) described on page 2.
- 10254408TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY PACK AND BATTERY MANAGEMENT SYSTEM - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on some 2015-2017MY SOUL EV (PS EV) produced from July 15, 2014 through June 30, 2017 which were not included in SC267 Safety Recall Campaign. The Battery Management System (BMS) will need to be replaced along with the 'new' HV BPA, when replacing an 'originally' equipped HV BPA on the applicable vehicles. In addition, the 'BMS' system software will also need to be upgraded to complete the repair.
- 10252300TECHNICAL SERVICE BULLETIN: SERVICE ACTION: OBC UPDATE, INSPECTION AND/OR REPLACEMENT (SA306) CLOSED - This bulletin is now closed. This bulletin provided the procedure to update, inspect, and if necessary, replace the On-Board Charger (OBC) on some 2015-17MY Soul EV (PS EV) vehicles, produced from July 15, 2014 through January 15, 2017, which may exhibit a Malfunction Indicator Lamp (MIL) ON with DTCs P1CF1 through P1CF6.
- 10244285TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY PACK AND BATTERY MANAGEMENT SYSTEM - This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on some 2015-2017MY SOUL EV (PS EV) produced from July 15, 2014 through June 30, 2017 which were not included in SC267 Safety Recall Campaign. The Battery Management System (BMS) and Voltage & Temperature Sensor Wiring Harness (VTSWH) will need to be replaced along with the 'new' HV BPA, when replacing an 'originally' equipped HV BPA on the applicable vehicles. In addition, the BMS Software will also need to be upgraded to complete the repair.
- 10242914SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z) - This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from July 15, 2014 through September 28, 2018. After completing SC267 with the battery management system (BMS) software upgrade, the subject vehicles may subsequently require the replacement of the HV BPA due to MIL ON with a BPA related DTC(s).
- 10238225TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
- 10237607PITSTOP: SHARING KIA CONNECT CREDENTIALS WITH THIRD-PARTY APPS AND POTENTIAL IMPACT TO 12V BATTERY IN EVS - Kia is aware of reports of unexpected drainage of the 12-volt battery in some Kia electric vehicles (EVs). While Kias investigation is ongoing, a possible cause of the issue may be third-party applications used by the customer that are causing excessive Kia Connect connections to the customers EV.
- 10226555TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
- 10210264TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).
- 10202226TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.
- 10201529TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
- 10201528TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 1.6L GDI WITH MIL ON DTC P050A ECM LOGIC IMPROVEMENT (SA485) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2014-2016MY Soul (PS) vehicles with Gamma 1.6L GDI engines, produced from August 29, 2013 through July 26, 2016, which may exhibit an MIL ON with DTC P050A (Cold Start Idle Air Control System Performance).
- 10201431PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the renotification to the 2014-2016 MY Soul vehicle owners advising them to have the Product Improvement Campaign (PI2002B) performed. Upon completion, Kia will warrant any engine long block assembly repair needed due to connecting rod bearing damage for 15 years/150,000 miles starting from the date of the first service, whichever occurs first, for both new and used vehicle owners. Kia will also mail a $60 unrestricted Visa prepaid debit card upon receipt of notification of completion of the software update if it is completed no later than November 15, 2021.
- 10201430PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the renotification to the 2014-2016 MY Soul vehicle owners advising them to have the Product Improvement Campaign (PI2002B) performed. Upon completion, Kia will warrant any engine long block assembly repair needed due to connecting rod bearing damage for 15 years/150,000 miles starting from the date of the first service, whichever occurs first, for both new and used vehicle owners. Kia will also mail a $60 unrestricted Visa prepaid debit card upon receipt of notification of completion of the software update if it is completed no later than November 15, 2021.
- 10200535TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).
- 10195049PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor.
- 10189545TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
- 10183431TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
- 10183333TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
- 10183332TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
- 10179256TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a "honking" (Hissing) noise due to air remaining in the brake fluid system.
- 10179255PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
- 10177746TECHNICAL SERVICE BULLETIN: BMS LOGIC IMPROVEMENT AFTER REPLACEMENT OF BATTERY PACK OR BMS - This bulletin has been revised to include additional information. This bulletin provides the procedure to improve the logic of the Battery Management System (BMS) on some 2015-2017MY Soul EV (PSEV) vehicles, produced from July 15, 2014 through July 4, 2017. After replacement of the battery pack or BMS, the existing logic of the BMS may require an update based on the installed part numbers.
- 10176918TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS EV) and Niro (DE HEV/PHEV/EV) vehicles.
- 10173248TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a Honking (Hissing) noise due to air remaining in the brake fluid system.
- 10170778TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern. To correct this concern, replace the connector with a new and improved part.
- 10168850TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.
- 10167301TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
- 10164365TSBCHA098: IBAU SYSTEM REPAIR GUIDE FOR NOISE AND AIR BLEEDING - This bulletin provides the repair guide for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY Kia EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a Honking (hissing) noise due to air remaining in the brake fluid system.
Every KIA Soul EV model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.