2020 Land Rover Range Rover Velar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Land Rover › Range Rover Velar › 2020
These records cover every 2020 Land Rover Range Rover Velar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2020 Land Rover Range Rover Velar. Newest first.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021 Range Rover, 2022 Range Rover Sport, 2020-2021 Range Rover Velar, Discovery Sport, 2020-2022 Discovery, and Defender vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.
Risk and remedy
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt assemblies as necessary, free of charge. Owner letters were mailed October 20, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N630.
Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2018-2020 Range Rover, Range Rover Sport, Discovery, and Range Rover Velar vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
The driver may be unaware that the high beams are illuminated, reducing visibility for oncoming traffic, and increasing the risk of a crash.
Remedy
Land Rover will notify owners, and dealers will update the vehicle software, free of charge. The recall began April 7, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N556.
Owner complaints
16 complaints1 injuries
What owners report most
Latest complaints
- Steering · Suspension · Wheels
On XXX at approximately 17,900 miles, a tire on my 2020 Range Rover Velar exploded suddenly while my wife was driving on the highway at approximately 50 mph. The blowout displaced the axle. The vehicle was brought to a stop without a collision, and no injuries occurred. The vehicle was towed to…
On XXX at approximately 17,900 miles, a tire on my 2020 Range Rover Velar exploded suddenly while my wife was driving on the highway at approximately 50 mph. The blowout displaced the axle. The vehicle was brought to a stop without a collision, and no injuries occurred. The vehicle was towed to Galpin Jaguar Land Rover in [XXX], where the tire was replaced and the axle and wheels were realigned. The vehicle was purchased as a Land Rover Approved Certified Pre-Owned vehicle in April 2024. A separate complaint (XXX) was filed for a Telematics Control Unit failure on this vehicle in August 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
The Telematics Control Unit (TCU) short-circuited internally while the vehicle was parked, draining the battery and leaving the vehicle completely immobilized. It would not start and had to be towed to an authorized Land Rover dealer. The dealer's diagnosis (RO 645537, JLR Technical Assistance…
The Telematics Control Unit (TCU) short-circuited internally while the vehicle was parked, draining the battery and leaving the vehicle completely immobilized. It would not start and had to be towed to an authorized Land Rover dealer. The dealer's diagnosis (RO 645537, JLR Technical Assistance case TA 4202195) found the TCU offline, the main battery tested good, and fuse RF20 blown. The replacement fuse also blew. Power and ground checks confirmed the TCU was internally shorted. The TCU (part LR091250) was replaced at a cost of $3,041.24. Before the failure, the infotainment system had persistent navigation and Bluetooth faults. Land Rover issued a software over-the-air update for the problem, which repeatedly failed to install. Land Rover advised a manual software update at the dealer, but the TCU failed before that appointment. The battery had also been replaced earlier after a low-battery warning despite low use. Safety concern: an internal module short that drains the battery can disable the vehicle without warning, leaving occupants stranded, and a component shorting internally raises a potential electrical fire risk.
- Electrical system · Exterior lighting · Unknown or other
"My 2020 Range Rover Velar (VIN: [XXX], 68,424 miles) has an electronic rotary gear selector showing signs of failure consistent with a widely reported defect in this vehicle line. The shift-by-wire module uses an internal circuit board known for weak solder joints, causing the dial to become…
"My 2020 Range Rover Velar (VIN: [XXX], 68,424 miles) has an electronic rotary gear selector showing signs of failure consistent with a widely reported defect in this vehicle line. The shift-by-wire module uses an internal circuit board known for weak solder joints, causing the dial to become stuck and unable to select or exit a gear (fault code P176C-11 in some cases). This is documented across multiple Land Rover/Range Rover models (2013–2023 Range Rover, 2018–2023 Velar, 2017–2023 Discovery). If a vehicle becomes stuck in Drive or Park unexpectedly, it poses a real safety risk, especially since this is a shift-by-wire system with no mechanical backup linkage. No recall currently covers this specific failure mode, despite it being common enough that it supports a thriving specialist repair/rebuild industry. I am filing this complaint to document the pattern for NHTSA's records." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
I'm writing to report a serious safety issue with my 2020 Range Rover Velar's power tailgate. While I was inside the cargo area, the tailgate began closing on its own/unexpectedly. On a separate occasion, it closed on my [XXX] son while he was in the cargo area-I had to push him out of the way to…
I'm writing to report a serious safety issue with my 2020 Range Rover Velar's power tailgate. While I was inside the cargo area, the tailgate began closing on its own/unexpectedly. On a separate occasion, it closed on my [XXX] son while he was in the cargo area-I had to push him out of the way to prevent him from being crushed. Shortly after these incidents, the tailgate/latch actuator stopped functioning entirely. I took the vehicle to the dealer who quoted approximately $1300 to replace the latch assembly. Given that this malfunction has put my child at risk of serious injury, I'd like to ask: 1. Is there an open Technical Service Bulletin (TSB) for tailgate latch/actuator issues on the 2020 Velar? 2. Would Land Rover consider a goodwill or policy adjustment to cover or offset this repair given the severity of the safety failure? 3. Can this incident be logged as a formal safety concern for review given the risk to a minor? The vehicle was purchased from Land Rover-Las Vegas on Roy Horn. I have also filed the complaint with Land Rover Customer Service. Thank you so much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Tires › Bead
255 55 R19
- Electrical system
Backup camera failure. Camera fault detected error message. Possibly caused by water intrusion
- Electrical system · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
Summary: Remote start causes repeated, predictable failure of critical safety systems including traction control, hill descent control, and automatic emergency braking. Description of Problem: When the vehicle is started using the factory app for phones, the lower infotainment screen (the…
Summary: Remote start causes repeated, predictable failure of critical safety systems including traction control, hill descent control, and automatic emergency braking. Description of Problem: When the vehicle is started using the factory app for phones, the lower infotainment screen (the climate/drive assist panel) frequently fails to initialize properly. As a result, the icons and functions for Traction Control, Hill Descent Control do not illuminate or activate. The vehicle then displays warnings such as “Hill Descent Control Not Available” and “Automatic Braking Not Available.” This failure occurs approximately 99% of the time when using remote start. If I begin driving with the vehicle in this state, all of these systems remain deactivated. These features are essential for safe driving especially in winter conditions yet the malfunction leaves the vehicle without stability control, hill descent functionality, and automatic braking assistance. Safety Concern: This issue creates a dangerous situation where the vehicle behaves unpredictably and lacks core safety features required for traction, stability, and controlled braking. This is particularly unsafe in cold, icy, or low-visibility environments where remote start is most likely to be used. Reproducibility: The issue occurs consistently after remote start. If the vehicle is parked, fully shut down, locked, and left undisturbed for 10–15 minutes, the systems return to normal. The malfunction clears before the dealership can inspect it, leaving no fault codes stored. Dealer Response: The dealership has been unable to diagnose the issue because the fault resets itself before technicians can observe it. They report “no codes stored,” yet the problem persists daily and is easily reproducible by any owner using remote start. Why This Needs Investigation: This is not an isolated glitch. It disables multiple federally-regulated safety systems. A potential software or integration failure is affecting the control module
- Engine · Fuel/propulsion system · Power train
At approximately 39,000 miles, my 2020 Land Rover Range Rover Velar developed a coolant leak from the front lower crossover in the engine valley. A repair facility confirmed the issue and recommended replacement of the front upper and lower crossovers, water pump, and hoses. The repair estimate is…
At approximately 39,000 miles, my 2020 Land Rover Range Rover Velar developed a coolant leak from the front lower crossover in the engine valley. A repair facility confirmed the issue and recommended replacement of the front upper and lower crossovers, water pump, and hoses. The repair estimate is $2,727. This problem is a known defect in other Jaguar Land Rover vehicles (crossover/elbow coolant leaks) that were subject to recalls and lawsuits, but my VIN is not currently included. The defect creates a serious safety risk: coolant leaks can cause sudden engine overheating, loss of power, or engine failure while driving, putting occupants and other drivers at risk. The issue has been diagnosed and confirmed by a service center. Prior to the diagnosis, I observed low coolant levels and warning messages. I believe this is part of a widespread defect affecting the 3.0L supercharged engine, and I urge NHTSA to investigate whether 2020 Velar vehicles should be included in recall coverage.
- Engine
Auxiliary radiator has developed a leak which has led to “coolant low” message in the dash. ASE Certified shop inspection confirms auxiliary radiator needs to be replaced. This should be a recall covered repair as it is a known issue under TSB - JLRTB02027NAS1.
- Engine
The “ critical oil “ light came on , without warning of low oil needed . A relative placed quart of oil in engine , and oil stick read good amount . However , later down the road , “critical oil light “, resurfaced and engine cut off , going 70 miles per hour , in mid lane , of I-15 freeway. There seems to be problem with warning and consumption of oil . This was extremely dangerous , for any driver .
- Engine
Engine seized (failed) just under 90k miles. I bought this car used in 2021 with only 7k miles on the vehicle and I've had it serviced as recommended by the manufacturer. The engine failed without warning and left me owing $23k on a useless vehicle. The manufacturers warranty was expired, so I'm left holding the bag and paying for a useless vehicle to remain in my garage until the loan is paid off in another 3-years.
- Electrical system · Unknown or other
I am writing to bring to your attention a series of critical malfunctions I have experienced with the InControl Touch Pro infotainment system in my 2020 Range Rover Velar. The persistent issues outlined below pose a significant safety risk and warrant immediate action through a comprehensive…
I am writing to bring to your attention a series of critical malfunctions I have experienced with the InControl Touch Pro infotainment system in my 2020 Range Rover Velar. The persistent issues outlined below pose a significant safety risk and warrant immediate action through a comprehensive vehicle recall. USB Connectivity Static: When utilizing the USB connection, the audio output is excessively staticky, compromising the overall driving experience and distracting while driving. Navigation Screen Freezing and Blackout: The navigation screen frequently freezes and blacks out during operation, particularly while driving. This not only hampers the navigational capabilities of the vehicle but also raises serious safety concerns as it interrupts the focus on the road. Real-time Display Failure While Reversing: The infotainment system fails to provide real-time visuals while reversing, as the screen freezes. This deficiency nearly resulted in a collision with a pedestrian at a grocery store I was at when backing up. CarPlay Malfunction: The CarPlay functionality is consistently unreliable, impacting seamless integration with essential mobile applications and causing unnecessary frustration which is distracting while driving. Dropped Calls While Driving: Calls constantly drop during driving, creating an unsafe situation as I have been compelled to divert attention from the road to address the issue, endangering both myself and others on the road. Recurrent Service Visits: My vehicle has already been in for service at Land Rover twice due to these issues, indicating that the problems persist despite attempted resolutions. A comprehensive recall is recommended to rectify these systemic failures. These issues collectively create an environment of unpredictability and compromise the safety of drivers and pedestrians alike. The intermittent nature of these technological malfunctions are examples why the urgency of a vehicle recall to address safety issues.
- Electrical system · Lane departure › Blind spot detection · Unknown or other
I immediately had problems with electrical. Warning systems intermittently not functioning properly, screen randomly changing during driving and defaulting to settings that require me to pull over, stop car and restart as in rebooting a computer. Lane keep assist intermittent. Brights intermittent.…
I immediately had problems with electrical. Warning systems intermittently not functioning properly, screen randomly changing during driving and defaulting to settings that require me to pull over, stop car and restart as in rebooting a computer. Lane keep assist intermittent. Brights intermittent. Car powers down entirely about 50% of time when I out it in park...even without taking seatbelt off. Map will suddenly switch to entry screen asking me to sign in when I already have and lists addresses I've never been to. This happens while driving. All happens while driving, parking or turning except of course the powering down in park. Btw, I don't mean idling down which it IS supposed to do, it shuts off. Dealer has refused to do anything. It has been in shop 4 times and they say they cannot duplicate the problems even though I have videotape and photographs and witnesses.
- Seat belts
My child was tangled in the rear seat belt while the car was parked. Every time we tried to get some extra slack in the seat belt it would continue to get tighter and squeeze her around her waist. The seat belt would not release even after turning the car off the belt continued to stay locked and…
My child was tangled in the rear seat belt while the car was parked. Every time we tried to get some extra slack in the seat belt it would continue to get tighter and squeeze her around her waist. The seat belt would not release even after turning the car off the belt continued to stay locked and any slack would be pulled into the chamber to put her in tighter pain. The only way to free her from the car was to cut the seat belt this IS clearly a defect in the safety portion of the car.
- Engine · Fuel/propulsion system
The car basically shut down while running. It started to shake and than just powered down, twice. According to the dealership there IS an issue with the "purge system" they old me the vehicle was released to early . There IS an issue with the software and management system. the car IS unsafe to…
The car basically shut down while running. It started to shake and than just powered down, twice. According to the dealership there IS an issue with the "purge system" they old me the vehicle was released to early . There IS an issue with the software and management system. the car IS unsafe to drive . when the car powered down I was at a red light inching forward, the car started to shake and the red battery light came on. I turned everything off and was able to move forward but only slightly and the car powered down again ( I also caused a small accident behind me) the car always felt like it was working hard to accelerate and felt like it was "sticking" . in speaking with the service team at range rover the velar in general has had issues and the service department cant keep up. The car isn't safe and I've been told it may need to go back in even after the repair.
- Engine
The land rover velar was purchase on january 25, 2020 from stevens creek jaguar land over of san jose, ca. When it reached 1600 miles, I found that the vehicle had the oil leakage phenomenon. There IS a lot of oil at the bottom of the vehicle. I suspected that there was a leakage problem when the…
The land rover velar was purchase on january 25, 2020 from stevens creek jaguar land over of san jose, ca. When it reached 1600 miles, I found that the vehicle had the oil leakage phenomenon. There IS a lot of oil at the bottom of the vehicle. I suspected that there was a leakage problem when the vehicle was purchased. I contacted the dealer repair service on march 18, 2020 and send the vehicle back. On april 1, 2020, I was notified that the repair was completed. They test drove it for 40 miles. On april 3, the vehicle was at 1,745 miles. I laid down underneath to examine the bottom of my vehicle again to examine. The oil was still leaking even more serious than before the previous repair. On april 21, 2020, the repair was completed. on april 23, there was still oil at the bottom of the vehicle. The maintenance staff stated that there was residual oil at the bottom of the car. So he cleaned it up and advised us to drive it more than 400 miles for the residual oil to be disappeared. On may 19, 2020. I came to the repair services of dealership for the fourth time. The vehicle was at 2,648 miles. Repair staff was not sure whether there was a leak. He let us left the vehicle at the dealership service department for more inspection. And no loaner's vehicle was provided. Which make us very inconvenient. On june 4, I went to the dealership again. They lend me a jaguar to use. But my velar was still in the service until current. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011523The BCM requires replacement with a new component which fully meets the US importation requirements.
- 11011035Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
- 11011023The engine cooling pump has a visible coolant leak.
- 11010385Body Control Module (BCM) does not fully meet US importation requirements.
- 11010379Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
- 11010268Fuel Pump Driver Module Inoperative
- 11010266Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
- 11008667Powertrain Control Module (PCM) Software Update
- 11008632Low coolant light on or visible signs of engine coolant on or around the coolant pump.
- 11008629A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
- 11008625A customer may report that the windshield wipers stop up on the windshield when turned off.
- 11008614'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
- 11008611A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
- 11007423MHEV DCDC internal failure with warning message
- 11007417Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
- 11007193A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
- 11007176concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
- 11006124Improvements to SOTA (Software Over The Air) capability.
- 11006072Low coolant light on or smell of coolant from engine area.
- 11003769Low coolant light on or smell of coolant from engine area.
- 11001163Malfunction Indicator Lamp (MIL) on while driving. Misfire, running rough condition.
- 10252786On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM) .
- 10252768A Customer may complain of an SRS system warning message being displayed on the instrument panel.
- 10252760Lack of power, MIL light on, rough idle
- 10251540Extended warranty on DMTL Pumps 2020MY to 2021MY.
- 10251430After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
- 10248408Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
- 10246319Startup battery keeps draining / Vehicle will not start
- 10244963There is moisture inside the headlamp lens
- 10244864Customer reports lack of power and/or check engine light on.
- 10243688Weather and Park & Pay Apps disappear after PIVI update
- 10243682Battery low warning displayed on instrument cluster and/or no-start
- 10243679The wiper blades streak, smear, judder or squeak during operation
- 10242074PDC Park distance control no volume
- 10242073PDC Park distance control no volume
- 10242071Coolant Low Warning Message Displayed On The Instrument Panel Cluster
- 10242019Lack of power, MIL on.
- 10240351Misfire or rough running
- 10240350Misfire or rough running
- 10240299Engine Noise
Every Land Rover Range Rover Velar model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.