2010 Lexus HS 250 Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › HS 250 Hybrid › 2010
These records cover every 2010 Lexus HS 250 Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2010 Lexus HS 250 Hybrid. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.
Risk and remedy
Risk
A complete loss of motive power can increase the risk of a crash.
Remedy
Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been…
Risk and remedy
Risk
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and…
Risk and remedy
Risk
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and…
Risk and remedy
Risk
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Owner complaints
76 complaints9 involved a crash5 injuries
What owners report most
Latest complaints
- Service brakes
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while driving approximately 45 MPH in traffic, he depressed the brake pedal for slowing traffic ahead however, the brake pedal became firm and failed to respond as needed. The contact stated he depressed the brake pedal with more force…
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while driving approximately 45 MPH in traffic, he depressed the brake pedal for slowing traffic ahead however, the brake pedal became firm and failed to respond as needed. The contact stated he depressed the brake pedal with more force and the vehicle started slowing down but did not stop as needed. The contact felt as if the brake pedal was jammed. The contact stated that the ABS and check brake lights were illuminated. The contact stated that the vehicle failed to stop as needed and only the forward movement of the vehicles in front kept him from crashing into the vehicle. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact and the independent mechanic researched online and related the failure to NHTSA Campaign Number: 13V235000 (Service Brakes). The failure mileage was approximately 193,000.
- Service brakes
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while her daughter was driving at an undisclosed speed, the brake pedal was depressed but felt stiff and the vehicle failed to respond. There was no warning light illuminated. The contact's daughter swerved between vehicles to prevent a…
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while her daughter was driving at an undisclosed speed, the brake pedal was depressed but felt stiff and the vehicle failed to respond. There was no warning light illuminated. The contact's daughter swerved between vehicles to prevent a crash. The contact's daughter continuously depressed the brake pedal until the vehicle responded. The contact's daughter veered to the side of the road. The vehicle was towed to an independent mechanic who informed the contact that the brake booster pump had failed. The vehicle was then towed to the dealer, where it was diagnosed that the brake booster pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the VIN was not included in NHTSA Campaign Number: 13V235000 (Service Brakes). The failure mileage was approximately 150,000.
- Service brakes
The contact owns a 2010 Lexus HS 250 HYBRID. The contact stated that while driving approximately 20 MPH and attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. The vehicle began to swerve and displayed a tugging with the steering wheel. The contact was…
The contact owns a 2010 Lexus HS 250 HYBRID. The contact stated that while driving approximately 20 MPH and attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. The vehicle began to swerve and displayed a tugging with the steering wheel. The contact was able to turn into a grassy area to the right where the vehicle eventually stopped. The brake master warning light, brake warning light, electronic brake control, ABS, and traction control warning lights are illuminated. The vehicle had begun making a humming then grinding noise. The failure reoccurred intermittently while driving at various speeds and more consistently. The contact learned that the failure was an indication that the actuator had failed. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 110,000.
- Electrical system
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated that while her daughter was attempting to reverse, the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transaxle assembly needed to be replaced. The vehicle was not…
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated that while her daughter was attempting to reverse, the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transaxle assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 17V619000 (Electrical System) for which the vehicle was previously repaired. The manufacturer stated that the warranty for the repair had expired. The failure mileage was 1,030.
- Service brakes
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal to avoid traffic however, the brake pedal felt loosened and the vehicle started to swerve from the left to the right. Additionally, the contact stated that the…
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal to avoid traffic however, the brake pedal felt loosened and the vehicle started to swerve from the left to the right. Additionally, the contact stated that the steering wheel was loose causing the vehicle to swerve from left to right. The contact stated that the ABS, brakes, and an unknown warning light was illuminated. The contact stopped the vehicle and drove back to her residence. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The contact stated that the failure persisted. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.
- Service brakes
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving and depressing the brake pedal, the pedal extended to the floor causing the braking distance to be extended. The vehicle was taken to an independent mechanic who diagnosed that ABS booster was faulty and needed to be…
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving and depressing the brake pedal, the pedal extended to the floor causing the braking distance to be extended. The vehicle was taken to an independent mechanic who diagnosed that ABS booster was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 197,000.
- Service brakes
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while his wife was driving approximately 45-50 MPH, the brake pedal was depressed but felt soft. The brake warning light, the ABS warning light, and the speed warning light were illuminated. The contact’s wife veered to the side…
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while his wife was driving approximately 45-50 MPH, the brake pedal was depressed but felt soft. The brake warning light, the ABS warning light, and the speed warning light were illuminated. The contact’s wife veered to the side of the road. The vehicle was towed to the contact’s residence. The vehicle was then taken to the dealer who diagnosed that the brake accumulator needed to be replaced. The contact referenced NHTSA Campaign Number: 13V235000 (Service Brakes). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 145,900.
- Electrical system · Service brakes, air
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving on rough pavement and applying the brake, the vehicle jolted forward nearly crashing into another vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic found no…
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving on rough pavement and applying the brake, the vehicle jolted forward nearly crashing into another vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic found no failure with the vehicle. The contact was informed that the VIN was not included in NHTSA Campaign Number: 10V039000 (Service Brakes, Air). The contact indicated that the vehicle had experienced the failure listed in the recall. Also, while driving the engine light suddenly illuminated and the vehicle should off. The vehicle was towed to the local dealer who diagnosed that the engine battery had failed. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 17V619000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
- Suspension
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated had they had recently purchased the vehicle and had minor repairs performed on the vehicle by an independent mechanic, who informed the contact that the vehicle could not be aligned due to the repair as stated in NHTSA Campaign Number…
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated had they had recently purchased the vehicle and had minor repairs performed on the vehicle by an independent mechanic, who informed the contact that the vehicle could not be aligned due to the repair as stated in NHTSA Campaign Number: 16V596000 (Suspension). The contact stated that the tie rod could not be adjusted. The mechanic referred the contact to a dealer to get the vehicle repaired. The contact reached out to the manufacturer and was informed that the vehicle needed to be inspected by an authorized dealer. the vehicle was taken to the dealer to be diagnosed. The contact was informed that the wheel bearings on the rear driver’s wheel needed to be replaced. The contact was informed that the part was no longer manufactured by the vehicle manufacturer however, there was an aftermarket part to fix the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 142,000.
- Electrical system
TL* the contact owns a 2010 lexus hs250 hybrid. The contact stated that while driving at various speeds, without warning, the vehicle hesitated while accelerating. The contact had taken the vehicle to don moore toyota (4216 frederica st, owensboro, ky 42301) and kenny kent lexus (5600 division st…
TL* the contact owns a 2010 lexus hs250 hybrid. The contact stated that while driving at various speeds, without warning, the vehicle hesitated while accelerating. The contact had taken the vehicle to don moore toyota (4216 frederica st, owensboro, ky 42301) and kenny kent lexus (5600 division st, evansville, in 47715) where the mechanics were unable to duplicate the failure. The contact also stated that the check hybrid system warning message recently appeared on the instrument panel while the vehicle was parked. The manufacturer was notified of the failure and referred the contact to a lexus dealer for assistance. Upon investigation, the contact linked the failure to nhtsa campaign number: 17v619000 (electrical system) however, the vin was not included. The vehicle was not repaired. The failure mileage was approximately 220,000.
- Electrical system · Hybrid propulsion system
TL* the contact owns a 2010 lexus hs 250 hybrid. The contact stated the vehicle failed to start. The contact stated that the battery was replaced twice. The vehicle was taken to local dealer lexus of roseville located at 300 automall dr, roseville, ca 95661, (916) 472-7400, where it was diagnosed…
TL* the contact owns a 2010 lexus hs 250 hybrid. The contact stated the vehicle failed to start. The contact stated that the battery was replaced twice. The vehicle was taken to local dealer lexus of roseville located at 300 automall dr, roseville, ca 95661, (916) 472-7400, where it was diagnosed with needing to have the battery replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of failure. The failure mileage was 100,000. *Dt*dt*jb*js
- Electrical system · Service brakes · Unknown or other
Hard brake pedal - brake booster pump may have been manufactured improperly hard to stop. Vehicle not safe to drive. There IS a recall for similar toyotas vehicles.
- Service brakes
2010 lexus 250hs brake actuator. Driving along a city street going 55 mph. Slowing down to approach a stop light. Immediately after depressing brake pedal the red brake light and ABS light comes on. My pedal goes straight to the floor and I have no brakes and almost crashed my car into the rear end…
2010 lexus 250hs brake actuator. Driving along a city street going 55 mph. Slowing down to approach a stop light. Immediately after depressing brake pedal the red brake light and ABS light comes on. My pedal goes straight to the floor and I have no brakes and almost crashed my car into the rear end of another car. I had to hit the ca shifter into b mode and fly into the grass to stop. There was a canal right there I almost went into. This was a recall in 2010 and vin specific. I have read a million forums that this IS a chronic issue with this car. My cer has 81,000 miles only. Lexus corporate said they will not cover the 2,400 part/labor. I think this IS extremely dangerous safety issue that this part can go out while driving. I drive over a high bridge to get to work. What wound they have done when getting a law suit when I'm belly up in the ocean if by brakes went out on the bridge. This car had a "ABS update" in 2010 because this model was having issues then. They clearly don't care about our lives. I will never feel safe driving this car again. If this happens and I die because I have total loss of brakes for a second time who's the dumb one? Me for keeping the car or lexus for not taking care of this chronic issue?!
- Electronic stability control (esc)
When I run over a bump in the road or hit anything in the street, my car goes into a fit almost hitting the other cars. Its like after that, he moves really fast forcing it to go faster and my foot IS not even on the breaks...
- Electrical system · Electronic stability control (esc)
2010 lexus hs 250H start malfunction, all lights flickering then nothing. Attempted jumping the 12V battery off but that did not work, attempted replacing key fob battery and that did not work. Now there IS no lights or electricity the only lights that flicker are the p light which strobes slightly…
2010 lexus hs 250H start malfunction, all lights flickering then nothing. Attempted jumping the 12V battery off but that did not work, attempted replacing key fob battery and that did not work. Now there IS no lights or electricity the only lights that flicker are the p light which strobes slightly and when the brake IS played with (depressed and let out several times) I can get the light "key not detected" and the "triangle with the !" to come on. then when I hold fob to the power button it will say, "depress brake and push power button to start car" however that does not work. car was stationary in park in garage and had been driven not even 45 minutes prior.
- Service brakes
Pulling in to a parking spot, I applied the brakes and the brakes failed causing the car to drive through a fence, small bush and an outdoor staircase. my speed was under 10 miles an hour.
- Electrical system
Takata recall: I've had 2 incidents where all four of my car windows were down. Also my moonroof window was open. I assume they went down by themselves. The car was parked. I'D go out to my car. My car was locked. I always lock it and nothing appeared to be stolen or broken. The first incident…
Takata recall: I've had 2 incidents where all four of my car windows were down. Also my moonroof window was open. I assume they went down by themselves. The car was parked. I'D go out to my car. My car was locked. I always lock it and nothing appeared to be stolen or broken. The first incident happened around the time there was a recall on the car for potential hybrid system failure. I didn't know if it had to do something with that but I took it into a lexus dealership to get it fixed for the recall. It didn't happen after that again until december of 2018. So both times I had locked my car, came back to my car eventually, and saw my windows were down. Different heights. Nothing was taken or broken.
- Service brakes
Adding documents provided by the mechanic, and picture on the error. Looks like the same issue but dealer will not recognize this recall for the vin number. Please assist
- Service brakes
Took my car to the mechanic and was told that there IS a recall on ABS (reflash software) and break booster pump replacement. I have lost the hydraulic pressure on the breaks and IS a safety issue. Dealer has same issue with other vehicles except of mine. How do I get my vin number checked and added to the recall? please assist. thank you.
- Unknown or other
The passenger and drivers side mirrors both failed within a year of each other. Both mirrors began to move excessively while driving, rendering them useless. Both mirrors are capable of being manually folded, the mechanism that holds them firm while car IS in motion broke.
- Service brakes
TL* the contact owns a 2010 lexus hs 250 hybrid. While driving various speeds, the ABS and check engine warning indicators illuminated. The vehicle was taken to an independent mechanic and it was diagnosed that the actuator needed to be replaced. The vehicle was repaired. The vehicle was not taken…
TL* the contact owns a 2010 lexus hs 250 hybrid. While driving various speeds, the ABS and check engine warning indicators illuminated. The vehicle was taken to an independent mechanic and it was diagnosed that the actuator needed to be replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 10v039000 (service brakes, air). The approximate failure mileage was 85,000. *Tt
- Electronic stability control (esc) · Engine · Suspension
I purchased a 2010 hs 250H lexus in aug 8, 2016. I recently found out that it has been recalled 7 times with serious under the hood issues and was told the only one outstanding the one I stumbled upon due to research. This car has ruined my life.it has needed all sort of repairs since I purchased…
I purchased a 2010 hs 250H lexus in aug 8, 2016. I recently found out that it has been recalled 7 times with serious under the hood issues and was told the only one outstanding the one I stumbled upon due to research. This car has ruined my life.it has needed all sort of repairs since I purchased it. Most of the time it has had to just sit in the yard due to the fact that I was and still IS, afraid to drive it.. It started just a few days after my dealer warranty had run out. It cuts off in the middle of the road, losing the ability to accelerate,etc. One day during work traffic it cut off on me and traffic stayed backed up for miles before I could call and pay for a tow truck. In fact, nowadays, that's been the only way I can get it to and from the repair shop. Not to mention the fact that I socked much of my savings into this car because I had just recently received my teaching certification and expected to be working full time and would have no problems. I've received numerous offers to apply for numerous teaching positions but have not been able to apply due to the lack of transportation. I have a loan and insurance that had to be maintained. I also have a mortgage that I expected to be able to pay for due to my newly acquired certification and obtaining a dependable form of transportation became a neccesity. At this point I have had to move in with relatives because I can no longer afford the house and due to continuous car repair cost, may even be losing the non operating 2010 lexus hs250h, that I have basically never been able utilize for a better life for myself. the lexus dealer who now has the car has given me a loaner. I think that driving the car for eight years with this last two recalls, has destroyed it.lies have been told because a recall dated 8/11/2016, 3 days after my purchase contract, and I never received any notice of this recall non work done.
- Electrical system · Engine
TL* the contact owns a 2010 lexus hs 250 hybrid. The contact stated that the vehicle experienced a loss of engine power and the check engine warning indicator illuminated. The vehicle was towed to lexus of melbourne (6927 bromley dr., melbourne, fl 32940) where it was diagnosed that the hybrid…
TL* the contact owns a 2010 lexus hs 250 hybrid. The contact stated that the vehicle experienced a loss of engine power and the check engine warning indicator illuminated. The vehicle was towed to lexus of melbourne (6927 bromley dr., melbourne, fl 32940) where it was diagnosed that the hybrid transaxle assembly failed. The vehicle was serviced per nhtsa campaign number: 17v619000 (electrical system). The manufacturer was notified of the failure. The failure mileage was approximately 81,000. The vin was not available.
- Service brakes
As my wife was driving car, she received (4) - lights on dashboard about break and ABS system. she was driving on 610S in houston, texas. then all of sudden she was feeling break was not working as should and receiving noise like turbine running. it was vacuum from break. we took car to clear…
As my wife was driving car, she received (4) - lights on dashboard about break and ABS system. she was driving on 610S in houston, texas. then all of sudden she was feeling break was not working as should and receiving noise like turbine running. it was vacuum from break. we took car to clear lake lexus dealership for repair. they run computer and found code c1391/89 accumulator leak malfunction. accumulator pressure sensor input does not increase before breaking or while the pump motor IS operating. accumulator pressure sensor input reduction rate exceeds the specification before braking and while the pump motor IS not operating. the dealership quoted for repair $3400 approx. I believe this should be a recall and/or warranty since defective part. the car has only 82K mileage and in very good condition.
- Suspension
This car has had 7 recalls. When you review the carfax or nhtsa website, it only show open recalls. the rear suspension problem was originally recalled 08/02/12 recall number 12v37-3000, dealers were instructed to inspect for loose tie-rod nuts and replace as needed. then 08/28/13 recall notice…
This car has had 7 recalls. When you review the carfax or nhtsa website, it only show open recalls. the rear suspension problem was originally recalled 08/02/12 recall number 12v37-3000, dealers were instructed to inspect for loose tie-rod nuts and replace as needed. then 08/28/13 recall notice 13v383-000 was issued and the rear tie rods will be encased in epoxy to prevent future environmental damage. since this didn't work, it was replaced with recall 16v596-000 on 08/12/16. this recall superseded 13v-383, the affected vehicles that were previously recalled but did not have both suspension arms replaced. Those vehicles were supposed to have them replaced and encapsulate the locknuts. here IS the problem... Within 7 months of normal driving, no potholes, no speed bumps, the car IS so far out of alignment it ruined 2 rear tires. Plus, the car can't be aligned without replacing the tie rods to the cost of $735! lexus refuses to pay for this since it IS out of warranty. This IS a recall that did not fix the problem.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Low-speed surging
In a letter dated September 15, 2015, a consumer submitted a petition to the National Highway Traffic Safety Administration (NHTSA) alleging that software defects caused an accident experienced by his wife in their model year 2010 Lexus HS250H vehicle as she was attempting to park the vehicle. The petition requests…
In a letter dated September 15, 2015, a consumer submitted a petition to the National Highway Traffic Safety Administration (NHTSA) alleging that software defects caused an accident experienced by his wife in their model year 2010 Lexus HS250H vehicle as she was attempting to park the vehicle. The petition requests that NHTSA have Toyota correct software defects in their electronic throttle control software and then issue a national recall of all effected [sic] vehicles and have Toyota replace the old faulty code with the new safer code. NHTSA has reviewed the material cited by the petitioner.The results of this review and our evaluation of the petition are set forth in the DP15-007 Petition Analysis Report, published in its entirety in the Federal Register and included in the repository for this investigation, available at www.safercar.gov. The Agency performed a thorough technical review of the concerns raised in the petition.The petitioner believes that the information from the Event Data Recorder (EDR), which records certain pieces of information for five seconds prior to a crash, shows that for the last 0.8 seconds prior to hitting the brick building the accelerator pedal was wide open at 100% at the same time the brake pedal was being depressed. Our analysis of data recovered from the EDR and from the engine management Hybrid Control Unit (HCU), together with vehicle inspection information contained in the petition, indicate that:1) Sometime during the last 0.512 seconds of the event time frame the accelerator pedal was fully applied; 2) At the airbag trigger point (EDR t = 0s) immediately following the vehicle's impact with the building, the stop lamp switch status was ON, indicating that the brake had been applied at least enough to illuminate the brake lights; 3) At no time during the event were the brake and the accelerator pedals depressed simultaneously (based on information from the HCU); and 4) The braking system on the vehicle was fully functional and was capable of stopping a vehicle at full throttle if meaningfully applied in sufficient time. After a thorough assessment of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to safety implicated by the petitioner's allegations, it is unlikely that an order concerning the notification and remedy of a safety-related defect would result from any proceeding initiated bygranting the petition.After full consideration of the potential for finding a safety related defect in the vehicle, and in view of NHTSA's enforcement priorities and its previous investigations into this issue, the petition is denied.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10236185DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.
- 10234307DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.
- 10234306TSB: Some 2010 ? 2012 model year HS 250h vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, and/or C1253 will be stored in the vehicle?s memory to be used as veri+G4fication. This condition may be caused by a small brake fluid leak inside the brake booster assembly with master cylinder. Follow the Repair Procedure in this bulletin to address this condition.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10213903TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205384DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired
- 10205383Spots in Window Glass - vehicle exterior
- 10205382Oil Viscosity Applicability and Cfhange Interval Guide
- 10205378When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made.
- 10205377XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio
- 10205376Window and Windshield kProduct Report Tips - Multiple Vehicles
- 10205375Window and Windshield kProduct Report Tips - Multiple Vehicles
- 10205371Navigation and Audio System Update/ Upgrade USB Directory.
- 10205370Navigation and Audio System Update/ Upgrade USB Directory
- 10205365Vehicle no start, Start Stop Run Button LED - Lexus Models with Smart Key with LED
- 10205359Oil Viscosity Applicability and Cfhange Interval Guide
- 10205358Oil Viscosity Applicability and Cfhange Interval Guide
- 10205356HOD Navigation Map Update Process
- 10205355HV Transaxle Repair Components Available
- 10205354HDD Navigation Kprogrlam Setup
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205349High Voltage (HV) Battery Rescue Charge (HEV Workstation/GRX-5100
- 10205341HDD Navigation Program Setup
- 10205340HVAC Odor Maintenance
- 10205338Navigation System Firmware Improvement
- 10205331Immobilizer and Smart Key Reset
- 10205330Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10205325Leather Care Best Practices.
- 10205322Mil "on" code p2111 - throttle actuator control system - stuck open.
- 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
- 10205312Theft Deterrent/Keyless Entry.
- 102053102Az-fxe oil kcoinsumption
- 10205307XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio
- 10205297World Standard Automatic Transmission Fluid
- 10205129HDD Navigation Map Update Process - Lexus models equipped with Hard Disk Drive (HOD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HOD system.
- 10205128Navigation System Firmware Improvement (Generation 6)
Every Lexus HS 250 Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.