2004 Lexus RX330
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › RX330 › 2004
These records cover every 2004 Lexus RX330. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2004 Lexus RX330. Newest first.
Toyota IS recalling certain model year 2004 avalon vehicles; 2004 and 2005 camry, camry solara, highlander, and sienna vehicles, 2006 highlander hybrid; 2004 and 2005 lexus es330 and rx330; and 2006 lexus rx400h vehicles manufactured from june 1, 2004 through march 31, 2005, equipped with the 1mz-fe or 3mz-fe engine. the amount of adhesive agent applied…
Risk and remedy
Risk
In some cases, the belt for the power steering pump may become detached from the pulley which could result in a loss of power steering and a sudden increase in steering effort, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will check the crankshaft pulley to identify whether it was produced by the u.s. Supplier. if so, the dealer will replace the pulley with a new one at no charge. the safety recall IS expected to begin during early january 2012. owners may contact toyota at 1-800-331-4331.
Toyota IS recalling certain model year 2004-2006 highlander, highlander hybrid, and model year 2004-2007 lexus rx330, rx350, and rx400h vehicles. if the forward retention clip used to secure the floor carpet cover, which IS located in front of the center console, IS not installed properly the cover may lean toward the accelerator pedal and interfere with…
Risk and remedy
Risk
If this occurs, the accelerator pedal may temporarily become stuck in a partially depressed position rather than return to the idle position. a stuck accelerator pedal may result in unintended and sustained vehicle speeds and make it difficult to stop, increasing the risk of a vehicle crash.
Remedy
Dealers will replace the floor carpet cover with a newly designed one free or charge. the safety recall IS expected to begin during march 2011. owners may contact toyota at 1-800-331-4331.
On certain sport utility and hybrid vehicles, the two retaining clips for the driver's side forward center console can become loose. if both clips separate from the floor carpet cover, the cover may lean toward the accelerator pedal, causing interference with the accelerator pedal rod.
Risk and remedy
Risk
This condition may interfere with the accelerator pedal returning to the idle position increasing the risk of a crash.
Remedy
Dealers will replace the two floor carpet cover retaining clips free of charge. the recall began on july 24, 2006, and should be completed by early september 2006. owners may contact toyota at 1-800-331-4331 or lexus at 1-800-255-3987.
Certain sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 210, "seat belt assembly anchorages." the anchor bolt for the rear, left-hand side seat belt buckle directly behind the driver's seat does not have sufficient strength.
Risk and remedy
Risk
The rear seat occupant may not be properly restrained in the event of a crash.
Remedy
Dealers will replace free of charge the rear, left-hand side seat belt buckle anchor bolt with an improved one. the recall began on february 3, 2006. owners may contact lexus at 800-255-3987.
Certain passenger vehicles may be equipped with an improperly designed brake light switch. a silicon oxide build-up occurs on the contacts inside the brake light switch, which can make it inoperable.
Risk and remedy
Risk
If the switch IS inoperable, the brake lights will not illuminate and can increase the risk of a crash.
Remedy
Dealers will replace the brake light switch. the recall began during december 2004. owners should contact toyota at 1-800-331-4331.
Owner complaints
287 complaints37 involved a crash1 involved a fire27 injuries3 deaths
What owners report most
Latest complaints
- Structure › Interior panels › Dashboard
TL* the contact owns a 2004 lexus rx330. The contact stated that while inspecting the interior of the vehicle, he noticed that the dashboard on the driver's and passenger's side air bag enclosure area was cracked. Pohanka lexus (13909 lee jackson memorial highway, chantilly, va 20151, (703)…
TL* the contact owns a 2004 lexus rx330. The contact stated that while inspecting the interior of the vehicle, he noticed that the dashboard on the driver's and passenger's side air bag enclosure area was cracked. Pohanka lexus (13909 lee jackson memorial highway, chantilly, va 20151, (703) 968-9100) was informed of the failure. The contact was informed that the vin was not under recall. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 103,000.
- Engine
Have had to replace radiator 3 times & will need a 4TH at this time, since 2015, was bought used in 2014. !St replacement 2015 2ND) 2016, 3RD) 2017, and now needs again. Many websites state many different problems related to my vehicle, as well as others of a new year ie; 2005, 2006. Lexus claims…
Have had to replace radiator 3 times & will need a 4TH at this time, since 2015, was bought used in 2014. !St replacement 2015 2ND) 2016, 3RD) 2017, and now needs again. Many websites state many different problems related to my vehicle, as well as others of a new year ie; 2005, 2006. Lexus claims vin IS the only source to verify if needs fixing stated to me, yet a websource clublexus.com/forum shows a statement by lexus stating the issue IS not by vin alone but by make model & year. A local radiator shop in western stated to me via phone that lexus dealership service for a while in past had ordered many, many radiators because as it was stated some kind of electrical issue was causing the antifreeze to become acidic and destroying radiator from within. This IS another not well known issue with this model that seems to have not been made public that I can find. My radiator mechanic that replaced mine 2 of the 3 times stated that the radiator was leaking could not find any other issues in 2015, & 2017. This implies that the issue stated from previous stated website isn't even the issue that I'm experiencing. My closest lexus dealership IS aware of the acidic problem based on statement given to me by the local radiator ship rep that I talked to.
- Structure › Body
TL* the contact owns a 2004 lexus rx330. The contact received a recall notification for an unknown recall. The contact referenced technical service bulletin number: pol14-03 (cracked dashboard). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* the contact owns a 2004 lexus rx330. The contact received a recall notification for an unknown recall. The contact referenced technical service bulletin number: pol14-03 (cracked dashboard). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. West side lexus (12000 katy fwy, houston, tx 77079, (281) 558-3030) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the vehicle was also included in nhtsa campaign number: 11v112000 (vehicle speed control). The contact had not experienced a failure.
- Structure › Body
TL* the contact owns a 2004 lexus rx330. The contact received a recall notification for an unknown recall. The contact referenced technical service bulletin number: pol14-03 (cracked dashboard). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* the contact owns a 2004 lexus rx330. The contact received a recall notification for an unknown recall. The contact referenced technical service bulletin number: pol14-03 (cracked dashboard). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. West side lexus (12000 katy fwy, houston, tx 77079, (281) 558-3030) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the vehicle was also included in nhtsa campaign number: 11v112000 (vehicle speed control). The contact had not experienced a failure.
- Exterior lighting
The red plastic housing that the taillight IS in IS melted, the lights are still working, but the red plastic around the bulb has melted on both the right and left rear brake lights
- Unknown or other
Sunroof exploded on highway going 60 mph temperature at 35 degrees.
- Electrical system · Vehicle speed control
Cruise control will not turn on, cannot operate while car IS in motion on the highway. 12
- Unknown or other
The dashboard IS cracking up bad and when I'm driving I be herring poping sound coming from the dashboard and when the heat IS on it be making load sound
- Structure › Body
The dashboard IS cracking up very bad
- Air bags
Recently there was a popping sound while the vehicle was turned on and was stationary. It resulted in cracks on the front passenger side dashboard. I am scared to drive the vehicle as I do not know what happened. IS there a lexus recall for the same problem?
- Structure › Body
TL* the contact owns a 2004 lexus rx330. The contact stated that the dashboard experienced severe cracking. The contact was concerned that the debris from the cracking could potentially become shrapnel that could cause injury in the event of an air bag deployment. The vehicle was not diagnosed. The…
TL* the contact owns a 2004 lexus rx330. The contact stated that the dashboard experienced severe cracking. The contact was concerned that the debris from the cracking could potentially become shrapnel that could cause injury in the event of an air bag deployment. The vehicle was not diagnosed. The manufacturer was contacted and did not assist since it was considered a cosmetic failure. The failure mileage was 116,000.
- Unknown or other
We lately have had dashboard cracks or melting although we have garage maintained our car very carefully with very low mileage of 70,000 only. This IS not healthy and very harmful to our lexus experience. By the way, we haven't had such cracks until now due to our well maintenance so that we missed dashboard recall which was expired on may 31 2017.
- Structure
TL* the contact owns a 2004 lexus rx330. The contact stated that the dashboard experienced melting and cracking. Also, several sections of the dashboard separated and fell off. In addition, while driving, a glare from the sunlight was present on the melted dashboard, which caused a visibility…
TL* the contact owns a 2004 lexus rx330. The contact stated that the dashboard experienced melting and cracking. Also, several sections of the dashboard separated and fell off. In addition, while driving, a glare from the sunlight was present on the melted dashboard, which caused a visibility hazard. The cause of the failures was not determined. The manufacturer and local dealer( lexus of cool springs, 1636 westgate cir, brentwood, tn) were both notified of the failures. The failure mileage was 92,000.
- Suspension · Suspension › Rear
TL* the contact owns a 2004 lexus rx330. The contact stated that the air suspension system failed. While driving various speeds, a loud noise was heard from the rear passenger side of the vehicle. The contact inspected the vehicle and found that the motor that regulated the air suspension system…
TL* the contact owns a 2004 lexus rx330. The contact stated that the air suspension system failed. While driving various speeds, a loud noise was heard from the rear passenger side of the vehicle. The contact inspected the vehicle and found that the motor that regulated the air suspension system failed. The vehicle was not taken to a local dealer for diagnostic testing and repairs. The manufacturer was not notified. The failure mileage was 170,000.
- Unknown or other
Dashboard cracked
- Unknown or other
I have been waiting for over 2 years now for the dashboard replacement recall and would like to sell the car but the dashboard IS cracking and unsightly.
- Unknown or other
Backing up my spare tire fell right on the ground I thought I hit someone looks like the cable rotted I was lucky was on my way to go on highway with my grand daughter and if it happened on highway someone could of caused a major accident
- Electronic stability control (esc) · Suspension
My 2004 lexus rx330 IS jumping all over the road, repair shop diagnostics show the ride height control and air ride struts have failed causing an unsafe condition, apparently lexus was fully aware of the issue only making this model year with the air ride control and knowing the system will only…
My 2004 lexus rx330 IS jumping all over the road, repair shop diagnostics show the ride height control and air ride struts have failed causing an unsafe condition, apparently lexus was fully aware of the issue only making this model year with the air ride control and knowing the system will only last ten years before failure. I guess they figured after ten years most vehicles would have either installed the conversion kit or have been sold forward so many times that new owners would not pursue a safety recall. an entire industry has been created to deal with the issue retailing conversion kits so much so that my toyota repair shop has suggested installing the conversion kit which they offer. My vehicle bounces when navigating turns and bumps, while sitting still the vehicle raises and lowers independent of anything manually initiated and side to side lifts and lowers.
- Service brakes
The service (foot) brake IS not holding pressure at a stop sign or stop light when the vehicle IS in drive. Even though foot brake IS applied fully, vehicle tends to move forward and may cause an accident with the car/object in front of the vehicle.
- Unknown or other
The main dashboard IS cracked all around the passenger airbag, ignition switch, from the driver side all the way to the passenger side. It IS getting worse by the minute! It IS part of the lexus warranty enhancement program and I have been getting the run around for two years. Each time I call, its…
The main dashboard IS cracked all around the passenger airbag, ignition switch, from the driver side all the way to the passenger side. It IS getting worse by the minute! It IS part of the lexus warranty enhancement program and I have been getting the run around for two years. Each time I call, its the same old story: 'not enough dashboards coming in and they are being replaced as they come in." I am number 452 out of 1400 lexus rx's that need replacement. Its ridiculous that in 2 years they haven't replaced a third of the dashboards??? Its a scam, they are just waiting people out until they run out of time. Though they will tell you that the warranty passes to anyone you sell the car to but who IS going to believe that?? They've wasted 2 years and aren't even close to replacing the dashboards.
- Power train · Steering · Unknown or other
As of 3/18/2016 I purchased an new radiator for a total of $945 at mcgrath lexus dealership in chicago on division st because the old radiator was leaking. As of 3/31/2017 the new radiator IS now leaking and the car would not start because the car was over heating. As of 4/1/2017 the timing belt…
As of 3/18/2016 I purchased an new radiator for a total of $945 at mcgrath lexus dealership in chicago on division st because the old radiator was leaking. As of 3/31/2017 the new radiator IS now leaking and the car would not start because the car was over heating. As of 4/1/2017 the timing belt and water pump for the steering will needs to be replaced. today 4/1/2017 mcgrath lexus dealer stated I will cost at least $1200 with labor included for them to repair. After further research on recalls for my 2004 lexus rx330 I discovered these required repairs are lexus deaker recalls. why would mcgrath lexus charge me if these are recalls on my lexus.
- Unknown or other
The dashboard melted and chemicals are seeping from it. The key was stuck in the ignition and broken when I attempted to remove it.
- Unknown or other
I was driving on the 59 freeway 1/20/17, when I heard a loud pop, like a rock hitting the windshield. However there was no damage, so I kept driving. I heard a noise where the sunroof IS this morning (1/21), and found that the sunroof was completely shattered. Houston has had a lot of rain and hail the last couple days, but I park in a garage, so my car hasn't been outside.
- Air bags · Structure › Body
TL* the contact owns a 2004 lexus rx330. The contact stated that the dashboard was defective and exhibited fractures near the passenger side air bag area. The dealer stated that the manufacturer did not provide the replacement dashboard; therefore, they were unable to perform the replacement. The manufacturer was notified. The vin was not available. The approximate failure mileage was 60,000. *js
- Air bags · Unknown or other
Parent co, toyota issued a voluntary replacement of dashboard due to cracked, sticky, shiny condition in what was an obvious attempt to stave off an official government recall and/or a class action. Parent co, toyota IS now stalling by not supplying the dealers with said dashboards they promised to…
Parent co, toyota issued a voluntary replacement of dashboard due to cracked, sticky, shiny condition in what was an obvious attempt to stave off an official government recall and/or a class action. Parent co, toyota IS now stalling by not supplying the dealers with said dashboards they promised to replace. I first brought this issue to the attention of my dealer in may of 2012. Even if the dealer was receiving the dashboards at the rate of 2 or 3 a week as originally promised, it would be another full year or more before they would replace mine. At this time, the dealers are receiving none and no dashboards are being replaced. This IS not just a cosmetic issue, it's a severe safety hazard. In the case of my dash, which IS completely covered with cracks, if the airbag IS deployed at 200 mph those small little pieces of plastic will shred my face and the faces of anyone riding with me into hamburger. Considering the fact that the takata air bags can be deployed even when there isn't a accident, makes it even a bigger hazard. Enough IS enough, the government needs to step in and issue an official recall and force toyota to replace the dashboards immediately without any more legal stall tactics. The vehicle IS essentially undriveable in it's present condition. I have health conditions that prevent me from working at this time and need the vehicle to get to my doctors. I couldn't afford to buy a new vehicle even if this one was in excellent trade-in value. It's been over 4 years for me, longer for others and will be multiple more years at this rate. I need a safe vehicle to drive, like the one I was promised when I purchased this one.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Unintended and Uncontrolled Acceleration
On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested…
On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.
- Vacuum brake booster failure
On february 10, 2005, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged loss of brake power-assist in certain 2004 model year (my) lexus rx330 vehicles built through approximately june 30, 2004.the subject vehicles were manufactured at toyota motor manufacturing canada…
On february 10, 2005, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged loss of brake power-assist in certain 2004 model year (my) lexus rx330 vehicles built through approximately june 30, 2004.the subject vehicles were manufactured at toyota motor manufacturing canada, inc.?s cambridge, ontario assembly plant and were equipped with vacuum brake booster assemblies sourced from aisin seiki co., ltd (aisin) subsidiary advics north america, inc. (Advics-na).to date, odi IS aware of 146 non-duplicative reports that allege loss of brake power-assist and 6 crashes allegedly caused by loss of brake power-assist (resulting in 1 minor injury) on the subject vehicles.the subject vehicles use a conventional brake booster assembly that contains a rubber diaphragm to separate the fore and aft pressure chambers.the outer edge of the rubber diaphragm IS held in place via a retaining groove on the brake booster body.if the booster loses vacuum (e.g., operator depletes the vacuum by pressing the brake pedal several times while the engine IS off), it may cause the diaphragm to deform in the area of the retaining groove to the point that insufficient seal exists between diaphragm and booster body, thus causing a momentary loss of brake power-assist.the advics-na supplied diaphragm has slightly different material properties compared to the diaphragm inside brake boosters supplied by advics japan, corp. (Advics-j) and used on 2004my lexus rx330 vehicles manufactured at toyota motor kyushu, inc.?s assembly plant.the softer rubber used in the advics-na diaphragm allows greater deformation and IS less resilient when compared to the advics-j diaphragm.loss of brake power-assist most often occurs at vehicle start-up and appears to be more prevalent in colder temperatures.most owners report that brake system operation returns to normal within a few seconds after vehicle start-up.testing conducted by the manufacturer indicates that the advics-na diaphragm?s reduced ability to return to shape IS exacerbated by colder temperatures and that loss of brake power-assist at start-up may last for a maximum of 95 seconds at temperatures below ?20 degrees celsius.however, the subject vehicles have a back-up system that can sense a loss of brake power-assist and enable the ABS actuator for brake hydraulic pressure support (i.e., brake pedal force assist).the manufacturer will conduct a service campaign (lexus special service campaign #5LA) to replace the vacuum brake booster assembly on all affected subject vehicles.the action taken by the manufacturer IS sufficient to resolve the issues raised by this investigation.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10210374TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205383Spots in Window Glass - vehicle exterior
- 10205362Rear Seat Entertainment Parental Control Password Reset/Initialization
- 10205357Fuel Delivery Pipe Replacement
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205331Immobilizer and Smart Key Reset
- 10205330Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
- 10205136Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity.
- 10205134Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models.
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10177783TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10145762TSB: REVISION NOTICE September 27, 2018 Rev1: ? Applicability has been updated to include 2012 model year ES350, 2016 ? 2017 model year GS200t, 2013 ? 2018 model year GS350, 2013 ? 2017 model year GS450h, and 2016 ? 2018 model year GS F vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Some 2003 ? 2018 applicable Lexus models may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or sticky. Follow the Repair Procedure in this bulletin to address this condition.
- 10134493DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
- 10134488RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
- 10134474LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. Follow the procedures in this bulletin to address this condition.
- 10134258WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. Late Production 2008 IS 250/350 vehicles are only eligible for cracked and/or sticky/melting Front and Rear Interior Door Panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
- 10134257WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. Late Production 2008 IS 250/350 vehicles are only eligible for cracked and/or sticky/melting Front and Rear Interior Door Panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
- 10134254WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
- 10134236EC: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing. Although Lexus is increasing production levels, it is difficult to predict customer demand and where parts need to be shipped to support customer demand. It is important that dealerships explain to customers that there still may be a period of time the customer will need to wait before part replacement can be performed. Please be sure to take this into consideration when performing customer scheduling.
- 10134231DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to 2006 - 2008 Model Year IS 250/350 and 2007 Model Year LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
- 10134229RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to 2006 - 2008 Model Year IS 250/350 and 2007 Model Year LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
- 10134207Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program. This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
- 10134204Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program. This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
- 10134097Warranty Policy Bulletin (POL14-03): Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
- 10134016Some 2004- 2009 RX North American produced vehicle may exhibit an oil leak from the boots of the steering gear assembly.
- 10133926In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
- 10133924Some customers may complain that the Rear Seat Entertainment system is inoperative if they have misplaced the parental passcode for the system.
- 10133923Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
- 10133914Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.
Every Lexus RX330 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.