2020 Lincoln Aviator Phev
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lincoln › Aviator Phev › 2020
These records cover every 2020 Lincoln Aviator Phev. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
10 complaints
What owners report most
Latest complaints
- Electrical system · Fuel/propulsion system · Power train
My 2020 Lincoln Aviator Grand Touring Plug‑In Hybrid has experienced multiple high‑voltage powertrain failures that create an immediate safety hazard. The vehicle has twice lost propulsion while driving, displaying “Powertrain Malfunction / Reduced Power” and “Service Engine Soon” before shutting…
My 2020 Lincoln Aviator Grand Touring Plug‑In Hybrid has experienced multiple high‑voltage powertrain failures that create an immediate safety hazard. The vehicle has twice lost propulsion while driving, displaying “Powertrain Malfunction / Reduced Power” and “Service Engine Soon” before shutting down completely. During the first failure, the vehicle stopped in active traffic and would not restart; a police officer stopped to assist and called a tow truck because the disabled vehicle posed a roadway hazard. In addition, the digital instrument cluster has repeatedly gone completely black while the vehicle is in motion, eliminating all visibility of speed, gear position, warning indicators, and hybrid system status. During the most recent blackout, an [XXX] child was in the vehicle with me, significantly increasing the danger. These failures are accompanied by hybrid‑system fault code P0A1E (Starter/Generator Control Module), a pink charging‑port indicator signaling a charging fault, and irregular hybrid‑battery behavior (range not updating, battery not depleting). The vehicle has been inspected four times by authorized Lincoln/Ford dealers and has been out of service more than 34 cumulative days. Although the P0A1E code and symptoms were documented, the dealers repeatedly stated they were “unable to verify” the concern and returned the vehicle unrepaired. Required high‑voltage diagnostics were not completed. The problem is ongoing, intermittent, and has not been corrected. Sudden propulsion loss, dashboard blackout, and high‑voltage control failures put occupants and other motorists at significant risk. I am requesting NHTSA investigate this as a potential safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Power train · Steering
While driving, the vehicle displayed a “Stop Safely Now” warning and immediately began limiting operation. At the same time, steering effort increased significantly, similar to a loss or reduction of power steering assist, making the vehicle difficult to control. I was unable to safely pull over…
While driving, the vehicle displayed a “Stop Safely Now” warning and immediately began limiting operation. At the same time, steering effort increased significantly, similar to a loss or reduction of power steering assist, making the vehicle difficult to control. I was unable to safely pull over when the warning appeared and was forced to limp the vehicle into a nearby residential street to avoid traffic. After stopping, the vehicle became immobilized and repeatedly engaged the electronic parking brake. The vehicle could not remain in neutral and required roadside assistance. Towing was difficult due to the inability to keep the vehicle in neutral. The vehicle was inspected by a dealer, and diagnostics identified a high-voltage isolation fault (DTC P0AA6) traced to the air conditioning compressor on the hybrid system. The component is currently being replaced. The sudden shutdown combined with increased steering effort and inability to safely pull over created a significant safety risk.
- Electrical system · Power train
-Check engine light on - Service vehicle soon light on -Fault with hight voltage system. Can't drive the vehicle.
- Electrical system · Forward collision avoidance › Warnings · Power train
Unsure what component failed specifically, has been inspected by dealer multiple times. This randomly occurs while driving. It disables a number of safety features such a collision assist and traction control as well as several driving modes until the car is fully powered off and restarted. There…
Unsure what component failed specifically, has been inspected by dealer multiple times. This randomly occurs while driving. It disables a number of safety features such a collision assist and traction control as well as several driving modes until the car is fully powered off and restarted. There are multiple reports of this occurring frequently in online groups. No warnings prior to the failure but multiple warnings when it fails. This can occur daily, even multiple times a day during normal driving. Dealer has tried replacing multiple modules and sensors but problem persists.
- Service brakes, hydraulic › Pedals and linkages
Ever since buying my 2023 Lincoln aviator hybrid, I’ve been experiencing brake pedal issues, a constant pressure and a pulsating feeling when applying the brakes like the ABS is kicking on. I have taken it to my dealership that I bought the vehicle from over four times for the same issue. They keep…
Ever since buying my 2023 Lincoln aviator hybrid, I’ve been experiencing brake pedal issues, a constant pressure and a pulsating feeling when applying the brakes like the ABS is kicking on. I have taken it to my dealership that I bought the vehicle from over four times for the same issue. They keep saying that it’s normal, I see that the old aviators had the same issue on the hybrid system And a TSB was released for it at one point. While driving the vehicle one day it would not stop so I had to slam on the brakes, causing them to lock up temporarily once I did that it seemed to have improved the breaking almost like something was stuck from the factory! Still to this day I still feel the pressure and the feeling like the ABS is kicking on periodically. I have tried taken it into my dealer multiple times and they keep saying that it’s normal. I opened a case with Lincoln but they keep taking the word of the dealer that nothing is wrong with the vehicle.
- Back over prevention
The contact owns a 2020 Lincoln Aviator. The contact stated that the vehicle had previously experienced rear camera failures and was taken to the dealer, where the recall repair of NHTSA Campaign Number: 21V735000 (Back Over Prevention) was completed; however, the failure persisted. The contact…
The contact owns a 2020 Lincoln Aviator. The contact stated that the vehicle had previously experienced rear camera failures and was taken to the dealer, where the recall repair of NHTSA Campaign Number: 21V735000 (Back Over Prevention) was completed; however, the failure persisted. The contact stated while reversing, the rear-view camera image was intermittently blue or black. The contact also stated that the infotainment screen image was intermittently black or blue while starting the vehicle. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
- Lane departure › Assist · Unknown or other
Lane keep assist does not keep vehicle in the center of the lane, but pulls the vehicle to the left almost on top of the strip dividing lanes. Since I first purchased the Lincoln Aviator, the center screen used to interface with audio, HVAC, settings and especially Apple CarPlay goes completely…
Lane keep assist does not keep vehicle in the center of the lane, but pulls the vehicle to the left almost on top of the strip dividing lanes. Since I first purchased the Lincoln Aviator, the center screen used to interface with audio, HVAC, settings and especially Apple CarPlay goes completely black hence losing many controls. This has been consistent since I purchased the vehicle. Lincoln has tried to repair the vehicle several times without success. I lose the back up camera also. I have to stop and shutdown the vehicle and the screen reactivates. I have address all previous Lincoln recalls on this vehicle.
- Electrical system
The contact owns a 2020 Lincoln Aviator. The contact stated while driving at 45 MPH on an entrance ramp onto the highway, the accelerator pedal was depressed but the vehicle failed to respond. The warning message "Stop Safely Now" and "Full Accessory Power Mode" were displayed. The contact veered…
The contact owns a 2020 Lincoln Aviator. The contact stated while driving at 45 MPH on an entrance ramp onto the highway, the accelerator pedal was depressed but the vehicle failed to respond. The warning message "Stop Safely Now" and "Full Accessory Power Mode" were displayed. The contact veered to the side of the road for a moment. The contact then continued to drive. The contact stated that the failure reoccurred while driving. The vehicle was taken to the local dealer where it was diagnosed that no issues were found; however, the failure reoccurred. The vehicle was taken back to the local dealer where it was diagnosed that no issues were found. The contact's husband later received a warning message in his app stating, "High Voltage Battery". The vehicle was then taken to the dealer where unknown wires were tightened. The contact stated that the failure had been reoccurring while driving. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 10,000.
- Electrical system · Engine
I was driving and an alert to pull over came on. The car would not accelerate and I was in the middle of a parkway where speeds were 55 mph. It almost seemed like the car couldn't figure out to go to gas mode when the battery depleted the range. The car is a hybrid.
- Back over prevention › Warnings · Forward collision avoidance › Warnings · Service brakes
Brakes failed when driving down my driveway, which IS a steep hill. received six error "service now" messages: service advancetrac, check brake system, hill descent control fault, park brake malfunction, pre-collision assist not available. Was able to roll to a stop and had to call tow truck.…
Brakes failed when driving down my driveway, which IS a steep hill. received six error "service now" messages: service advancetrac, check brake system, hill descent control fault, park brake malfunction, pre-collision assist not available. Was able to roll to a stop and had to call tow truck. subsequent conversation with dealer service dept , was told recall 20u29 applies. gave me a dozen 'codes' for faulty/affected systems on car before I stopped him because I did not understand the acronyms. I have searched and cannot find a recall by that number. the brake failure was scary and I am glad it occurred at home.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10252664Some 2020-2023 Explorer/Aviator 3.0L plug-in hybrid electric (PHEV) vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P084B stored in the powertrain control module (PCM). This may be due to the software thresholds in the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS). This TSB is superceded by TSB 24-2082
- 10252608This article supersedes TSB 24-2069 to update the vehicles affected. Some 2020-2023 Aviator 3.0L plug-in hybrid electric (PHEV) vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P084B stored in the powertrain control module (PCM). This may be due to the software thresholds in the PCM.
- 10250306Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM) and auto start/stop disabled. This may be due to a loose wiring connection to the belt integrated starter generator (BISG). The Workshop Manual (WSM) has recently been updated to provide new direction for DTC P0A1E. Refer to the WSM, Section 303-06 Starting System, Diagnosis and Testing, Starting System for applicable diagnosis.
- 10249420Some 2020-2022 Aviator and 2021-2022 Corsair hybrid vehicles built on or before 01-Apr-2022 may exhibit charging concerns with the Lincoln dual-voltage charging cord (TurboCord). This style of charging cord can be indentified by one of the 220V prongs positioned sideways. If the vehicle charges properly using a 110/120V non-ground fault interrupter (GFI) outlet with the original 220V adapter removed, replace the adapter (part number VLC5Z-10B706-B) alone. This replacement adapter is available from accessories.lincoln.com > keyword search Turbo Cord, or through the local Ford Authorized Distributor (FAD). Discoloration of the 220V adapter or dual voltage charging cord could indicate a problem with the electrical outlet used; if so a licensed electrician should inspect. For further diagnostic assistance, contact Webasto Charging systems, Inc. directly at 888-219-6747 or at evscs@webasto.com.
- 102365872020-2023 Explorer/Aviator/Police Interceptor Utility Hybrid vehicles may exhibit a charging system warning in the message center and/or illuminated battery lamp with DTC B11D9 present in the body control module (BCM). Refer to Workshop Manual (WSM), Section 414-01, Pinpoint Test C for diagnosis and repair. If the 125 amp fuse on the 14300 wire harness at the auxiliary battery is open, do not replace a complete wire harness to obtain this fuse. The 125 amp fuse (service part number JU5Z-14526-A) is now available separately for service. If the 125 amp fuse is ok, check C1168 connector / SBF08 circuit located underbody behind the left front wheel for wiring or connector issues. For additional C1168 location images, view WSM 414-01 > Removal and Installation > Auxiliary Battery Cable. Repair as necessary per Wiring Diagram (WD) Cell 5 > Connector Repair Procedures.
- 10226727Some 2020-2022 Aviator/Explorer Hybrid vehicles may experience a concern where the EV power flow does not display in the center display screen. This may be due to accessory protocol interface module (APIM) software. To correct the condition, run the APIM-SYNC Module (APIM) Standard Programming application using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10224777Some 2021-2022 Mustang Mach-E/Escape plug-in hybrid electric vehicle (PHEV), 2020-2022 Aviator PHEV, and 2022 Transit battery electric vehicle (BEV) vehicles may experience an illuminated powertrain malfunction (Wrench) indicator and/or malfunction indicator lamp (MIL) with secondary on board diagnostic control module (SOBDM) diagnostic trouble code (DTC) U3000:49. This may be due to an internal SOBDM concern. To correct the concern, replace the SOBDM following Workshop Manual, Section 414-03B Removal and Installation, Secondary On-board Diagnostic Control Module. For claiming use base part # 10B689 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10222524Certain 2020 - 2022 Model Year Aviator PHEV and Explorer PHEV Vehicles Reprogram Powertrain Control Module In all of the affected vehicles, if the vehicle is charging via the charging cable and the customer requests a remote start, disconnects the charging cable, and then drives the vehicle, the engine may not start when needed and the vehicle will be limited to high voltage battery power. DTC P1A0C will set and a Stop Safely Now message will be displayed when the high voltage battery becomes depleted.
- 10212126Some 2020-2022 Aviator/Explorer Hybrid vehicles may experience a low battery warning message displayed in the message center with diagnostic trouble code B11D9 present in the body control module (BCM). Refer to Workshop Manual, Section 414-01, Pinpoint Test C for diagnosis and repair. If the 125 amp fuse on the 14300 wire harness at the auxiliary battery is open, it is not necessary to replace a complete wire harness to obtain this fuse. Service part number JU5Z-14526-A is now available separately for service.
- 10212101Some 2020-2022 Explorer/Aviator Hybrid vehicles built on or before 11-Apr-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) P1A0C stored in the PCM. This may be due to the software in the battery energy control module (BECM). To correct the condition follow the Service Procedure to reprogram the BECM, powertrain control module (PCM), and other modules in a coordinated flash.
Every Lincoln Aviator Phev model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.