2016 Lincoln MKC
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2016 Lincoln MKC. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2016 Lincoln MKC. Newest first.
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk and remedy
Risk
An electrical short circuit can increase the risk of a fire.
Remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk and remedy
Risk
An electrical short circuit can increase the risk of a fire.
Remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk and remedy
Risk
A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Risk and remedy
Risk
An engine compartment fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will add an in-line fuse to the battery monitor sensor power circuit, free of charge. Owner notification letters were mailed August 8, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S28.
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that…
Risk and remedy
Risk
Overheating of the engine block increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Owner complaints
80 complaints1 involved a crash7 involved a fire1 injuries
What owners report most
Latest complaints
- Fuel/propulsion system · Power train · Suspension
I purchased this vehicle 3 weeks ago from CarMax Brooklyn Park, MN. Within 50 miles of driving, the vehicle threw a Ford Diagnostic Trouble Code P1450 indicating a Unable to bleed up fuel tank vacuum( excessive vacuum in the fuel tank). This defect causes an improper fuel tank vacuum, presenting an…
I purchased this vehicle 3 weeks ago from CarMax Brooklyn Park, MN. Within 50 miles of driving, the vehicle threw a Ford Diagnostic Trouble Code P1450 indicating a Unable to bleed up fuel tank vacuum( excessive vacuum in the fuel tank). This defect causes an improper fuel tank vacuum, presenting an immediate engine stalling hazard at highway speeds. Concurrently, the vehicle has a very noticeable floorboard/chassis vibration at 60+ mph when releasing the foot of accelerator, making highway operation highly unstable. CarMax's warranty service department at Brooklyn Park has actively denied authorization to let me use a certified RepairPal partner facility located 10 minutes from my house. Instead, they are explicitly demanding that I drive this defective, stall-risk vehicle on the highway for over 45 minutes to their Brooklyn Park dealership to receive warranty service. Forcing a consumer to drive a vehicle with a known highway powertrain vibration and a critical EVAP vacuum fault creates an immediate, severe highway safety hazard.
- Steering
The vehicle displayed service advanced track, hill assist and traction control warning lights and immediately locks up steering and jars the steering wheel pulling vehicle to left or right abruptly before returning to normal. It has continued to happen and I’ve taken the vehicle to the dealership…
The vehicle displayed service advanced track, hill assist and traction control warning lights and immediately locks up steering and jars the steering wheel pulling vehicle to left or right abruptly before returning to normal. It has continued to happen and I’ve taken the vehicle to the dealership numerous times and they state they are unable to replicate yet it continues to happen and codes .this vehicle is throwing codes consistently and kicks off traction control. It’s almost caused me to hit another vehicle and a few of the cement barrier’s and put me in ditch a few times since the initial incident.
- Electrical system
Two years waiting for recall repair (rear-backup camera). Lincoln Mfg notified that a pending recall/repair for driver's rear-camera was required. As of 08/14/2026 the repair has not been performed by Lincoln Mfg or it's agents. Rear-camera fails to work consistanly and is a danger to…
Two years waiting for recall repair (rear-backup camera). Lincoln Mfg notified that a pending recall/repair for driver's rear-camera was required. As of 08/14/2026 the repair has not been performed by Lincoln Mfg or it's agents. Rear-camera fails to work consistanly and is a danger to pedestrians. Local dealerships (Sedano Lincoln, Arron Ford , and Pacific beach Ford) have failed to repair the known camera issue upon inspection. My only recourse is contract an independent technician to make the vehicle safe to operate.
- Engine
2.0 Ecoboost coolant intrusion in cylinder #4 issue with block defect. Ford Motor Company wont cover issue.
- Back over prevention
The contact owns a 2016 Lincoln MKC. The contact took the vehicle for a recall repair for notice received NHTSA Campaign Number 25V572000 (Back Over Prevention). The dealer advised the contact that they had to go through the radio to complete the recall repair but this would be at the owners…
The contact owns a 2016 Lincoln MKC. The contact took the vehicle for a recall repair for notice received NHTSA Campaign Number 25V572000 (Back Over Prevention). The dealer advised the contact that they had to go through the radio to complete the recall repair but this would be at the owners expense. The contact stated that the radio went out when the rearview camera went out. The manufacturer was not notified of the issue. The contact believes that the issue with the radio is related to the recall. The approximate failure mileage 56,000.
- Engine
My 2016 Lincoln MKC with a 2.0L EcoBoost engine experienced coolant intrusion into cylinder 3, leading to engine misfire and check engine light to turn on. The dealership confirmed the issue for $176.55 and recommended a full long block engine replacement, estimated at over $11,000. This failure…
My 2016 Lincoln MKC with a 2.0L EcoBoost engine experienced coolant intrusion into cylinder 3, leading to engine misfire and check engine light to turn on. The dealership confirmed the issue for $176.55 and recommended a full long block engine replacement, estimated at over $11,000. This failure occurred at 98,000 miles. Two weeks before this, the check engine light illuminated and we took it to a repair shop where we paid $628 to repair the purge valve and fuel pressure sensor, while it was most likely this coolant intrusion both times! Ford and Lincoln (including concierge) have refused any assistance in this matter. The local dealership has also said that they cannot help us with any of the cost. I've found this to be a very well documented problem/engine design failure, Including HTSA ID Number: 10162062 Manufacturer Communication Number: TSB 19-2172 entitled Components: ENGINE AND ENGINE COOLING The TSB acknowledges a design-related coolant leak into the engine cylinders that can cause white smoke, misfire, rough running, and warning lights. Ford’s recommended repair is to replace the long block assembly. In addition, this appears to be the exact issue described in Ford TSB 19-2346, which covers 2017–2019 model year vehicles with the 2.0L EcoBoost engine, including the Lincoln MKC and MKZ. I believe this is a widespread design defect and request NHTSA’s investigation to ensure proper manufacturer accountability. I am so thankful that this car does not belong to one of my daughters as it poses a severe safety hazard on the road and it is going to be a huge financial setback that we may not recover from.
- Engine
I have Coolant intrusion in cylinder #2 91000 miles this should be a recall it's a problem that's well documented There's a recall for the back up camera hope the camera can see through the white smoke!
- Engine · Engine and engine cooling
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the supercharger-A and the under boost needed to be replaced. The vehicle was repaired…
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the supercharger-A and the under boost needed to be replaced. The vehicle was repaired; however, the check engine warning light was illuminated again. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
- Back over prevention
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera intermittently displayed a distorted…
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera intermittently displayed a distorted image with squiggly, horizontal lines. The contact stated that the failure obstructed the driver's view while in reverse(R). The local dealer was contacted about the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.
- Electrical system · Engine · Power train
When driving you could smell fumes, it would jerk, and kick in and out of gear and would have no heat. Coolant was always low with no visible leaks to the mechanic.
- Engine
I have a coolant leak and the dealership states that it's located in the engine.
- Unknown or other
Ford does not have the parts to repair my car; my rear camera gets fuzzy at times
- Back over prevention
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen or was glitching while the vehicle…
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen or was glitching while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 200,000.
- Fuel/propulsion system · Service brakes · Steering
As far as everybody did and shut down three times in a major intersections as far as to completely shut off or keep up with the camera activity and it seems to not be able to empower through the cabin or central part of the cabin where the computer is stored when I had my f****** completely turn…
As far as everybody did and shut down three times in a major intersections as far as to completely shut off or keep up with the camera activity and it seems to not be able to empower through the cabin or central part of the cabin where the computer is stored when I had my f****** completely turn itself off and ran or red lights just to barely make it to my house and in the car would not start I had various problems with his car and I admit paid thousands at this point to see it keep up with it and I've seen it the under several recalls and just now seeing that my car is reaching some of the max amount that I've ever even been issue. I've never received an email on this car having a recall because I moved a few years ago and although I pick up my mail there I've never received anything from Lincoln or have I had any things in the middle for you guys my main concern is getting this rental car in place while all these updates I haven't paid for are completely addressed immediately and in their entirety no longer putting my life safety and the lives of others at risk around me
- Engine · Engine and engine cooling
The contact owns a 2016 Lincoln MKC. The contact stated that while starting the vehicle, the vehicle was shaking, and the check engine warning light was intermittently illuminated. The contact stated that her brother had replaced the spark plugs and ignition coils. The vehicle was taken to the…
The contact owns a 2016 Lincoln MKC. The contact stated that while starting the vehicle, the vehicle was shaking, and the check engine warning light was intermittently illuminated. The contact stated that her brother had replaced the spark plugs and ignition coils. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine. The contact was informed that the spark plugs and coils needed to be replaced with OEM parts, and the turbocharger, purge valve, vacuum line, long block, and fuel pressure sensor needed to be replaced. The contact stated that her nephew replaced the spark plugs and ignition coils with OEM parts, and AAMCO replaced the fuel pressure sensor; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 158,000.
- Engine · Power train
At 85,000 miles I was experiencing a grinding noise coming from my front end when making sharp turns to left or right. Took car to my mechanic immediately for diagnosis. They found the motor mounts and rear differential is binding and close to failure. My mechanic contacted FOMOCO to see about a…
At 85,000 miles I was experiencing a grinding noise coming from my front end when making sharp turns to left or right. Took car to my mechanic immediately for diagnosis. They found the motor mounts and rear differential is binding and close to failure. My mechanic contacted FOMOCO to see about a replacement for the rear differential and was told that there were not any available due to a REDESIGN of the product. He was asked to check back in two weeks! Two weeks w/o my transportation! I replaced the motor mounts, (85Kmi?) After researching on line, several ford & lincoln sites the problems I am experiencing are not unique or infrequent on Lincolns and ford Edges. It would seem to me that these problems are frequent enough to have the manufacturer ininitiate a recall on these products! My mechanic also works on our Sherriff department vehicles and their Ford Edge units are experiencing same problems. I would hope these problems will initiate an investigation into this matter!
- Engine · Fuel/propulsion system
While driving a short distance to work, my 2016 MKC check engine light came on. The previous week I noticed that the engine hesitated slightly when it first started, but it drove normally. However, when the light came on, my husband took the vehicle to the dealership where we bought it in Dec 2019.…
While driving a short distance to work, my 2016 MKC check engine light came on. The previous week I noticed that the engine hesitated slightly when it first started, but it drove normally. However, when the light came on, my husband took the vehicle to the dealership where we bought it in Dec 2019. We were shocked when we were told this was a very common problem with this type of engine, a 2.0 eco boost, and that the engine would have to be replaced due to coolant intrusion, at the cost of $9300! The vehicle only has 57,000 miles on it and has always been maintained at Prater Ford Lincoln in Calhoun GA. After some research I've found this to be a very well documented problem/engine design failure. Ford and Lincoln have refused any assistance in this matter. The local dealership where we purchased it has told us they won't provide any assistance either. The vehicle is currently in the shop, and the engine is being replaced. It was supposed to be completed 5 days ago. Why hasn't there been a recall? Even though there were no deaths or injuries in my case as well as the others on this site, the financial burden is immense! Since this is such a well-documented problem, there should be a recall on the affected engines, or at the very least some assistance should be provided by Ford and/or Lincoln to the unfortunate owners of these vehicles. Thank you.
- Engine
Engin light came on, was diagenosed as coolent leaking in spark plug , or Bad head gasket.
- Power train
Was at the Drive-thru ordering speaker and the car would not shift out of park and could not manually be shifted into neutral so the car could be moved. Drive-thru ordering window was blocked for 16 hyrs. Had to have the car towed with dolly. Vehicle was inspected by independent mechanic and found that the bushing was damaged.
- Engine and engine cooling
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. Upon inspection, the contact discovered a low coolant level. The vehicle was taken to an unknown dealer, who determined that there was coolant…
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. Upon inspection, the contact discovered a low coolant level. The vehicle was taken to an unknown dealer, who determined that there was coolant intrusion into cylinders #2 and #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
- Engine
I purchased a 2016 Lincoln MKC 2.0 with 96k miles on it 2 months ago, and we just discovered a coolant leak into the first cylinder, causing a cracked head gasket. The engine needs to be replaced, and will cost $15k. Many other drivers have experienced this problem and reported it, and Ford has…
I purchased a 2016 Lincoln MKC 2.0 with 96k miles on it 2 months ago, and we just discovered a coolant leak into the first cylinder, causing a cracked head gasket. The engine needs to be replaced, and will cost $15k. Many other drivers have experienced this problem and reported it, and Ford has done nothing to correct the main issue. This problem is causing overheating of the engine, and could potentially cause injury if not fixed.
- Engine
We purchased the vehicle about a year and a half ago and about three months after we purchased it. The check engine light went on. We’ve had the vehicle into the dealership several times we’ve had the problem fixed supposedly twice we put in over $1000 in fixing it and now the check engine light…
We purchased the vehicle about a year and a half ago and about three months after we purchased it. The check engine light went on. We’ve had the vehicle into the dealership several times we’ve had the problem fixed supposedly twice we put in over $1000 in fixing it and now the check engine light came on again And the car stopped running saying it’s overheating. Took it to the dealership and now they say the car needs a whole new engine because they antifreeze is leaking leaked into the engine so they’re quoting us a $12,000 repair. This is a common problem in later models but obviously in the 2016 it’s also a problem.
- Engine and engine cooling
The contact owns a 2016 Lincoln MKC. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe. While driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. In…
The contact owns a 2016 Lincoln MKC. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe. While driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, with the check engine warning light illuminated. In addition, the contact stated that the engine was consuming an excessive amount of coolant, and there were no signs of a coolant leak. The vehicle was taken to an independent mechanic where the turbos, spark plugs, and fuel injectors were replaced; however, the failure persisted after the repair. The contact then scheduled an appointment with a local dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 162,000.
- Engine · Fuel/propulsion system
Purchased 2016 Lincoln MKC from a Ford dealer in October with approximately 133k miles. Was a trade-in from August. The beginning of January on a very cold day while warming the MKC, the air stayed cold. Drove to work and back. That night added antifreeze as it was low. Next day on the way to work…
Purchased 2016 Lincoln MKC from a Ford dealer in October with approximately 133k miles. Was a trade-in from August. The beginning of January on a very cold day while warming the MKC, the air stayed cold. Drove to work and back. That night added antifreeze as it was low. Next day on the way to work, shortly after leaving home the MKC started losing power and shaking. Couldn't pinpoint where the shake was coming from. A friend's husband is a master tech at the Ford dealership where I purchased it. I described the issues to him. He looked under hood. The antifreeze that was filled up the day before was completely empty. He could tell what the issue was. I called the dealership. Was initially told it would cost $10k-$12k to replace engine. Talked to several managers at the dealership. Called Lincoln Concierge. There was no recall for my vin. The design of my long block with the 2.0 Ecoboost was the same design as the vehicles recalled in 2017-2019. After a second call to Lincoln concierge, was told the vin specifics are based on the plants where the vehicles are made. I did get the MKC to the Ford dealership to do an official diagnosis and it was confirmed that there was coolant intrusion. This has been very disheartening. I'm not understanding why, if the engine is the same design flaw, there is no recall or assistance.
- Back over prevention
The contact owns a 2016 Lincoln MKC. The contact stated while reversing, the rearview camera image was distorted or black. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11001174This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
- 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
- 10235323Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programming issues encountered. o C-MAX Energi vehicles are now serviceable with new software and hardware. Labor Allowances: C-MAX labor has been updated. Parts Requirements / Ordering Information: o The C-MAX 4G Upgrade Kit is now orderable at this time with a new part number. o MKX Rear seat backrest nut claim quantity updated. Technical Information updates: o Ensure IDS level 128 or higher is used. o Toggling Valet Mode is no longer required. o C-MAX Energi instructions are now available. Owner Notification: Non-repaired vehicle owners will be mailed the week of April 17, 2023. Pickup and Delivery: Added Customer Acknowledgement Form - Review form contents with customer prior to kit ordering and obtain customer signature prior to installation for Focus BEV, C-MAX, and Fusion Energi vehicles.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10222455Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission - Transmission Extended Warranty Coverage Updated Owner Letters: 20N07/20B27 S1
- 10222454Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters
- 10219034Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Supplement: Program terms will be in effect through August 31, 2023 This program is now eligible for mobile repairs
- 10218617Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Pop-up will be displayed on the center display screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, return odometer, fuel information, or vehicle location incorrect in the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
- 10216851Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February 2022. Vehicles on the road equipped with a 3G telematics control unit (TCU) / embedded modem will lose mobile app functionality/connectivity.
- 10216459Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on take off and/or shudder while driving. This may be due to the torque converter overheating causing damage to the torque converter as well as possible internal damage to the transmission. To correct this condition, follow the Service Procedure to replace the torque converter and specified internal transmission components that may have been damaged.
- 10214758Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup will be displayed on SYNC infotainment screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, and return odometer and fuel information to the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
- 10212957Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
- 10211709Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup displayed on SYNC infotainment screen during the Authorization process. This may be due to the Sync Software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
- 10209209This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- 10205694Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
- 10205031Touchscreen navigation system - arabic language - blank screen
- 10205023Wind or whistle noise froim exterior mirror(s) at highway speed
- 102050102.0L Ecoboost - Fuel odor
- 10204994Online automotive service information system for March 2016
- 10204992Demonstration /Delivery Hold - Application Performance Upgrade 15B30 Certain 2016 Model Year Escape, MKC, Expedition, and Navigator Vehicles Sync 3 softwasre Updates
- 10204990Demonstration/Delivery Hold - Application Performance Upgrade 15A03 Certain 2016 Model Year Escape, MKC, Exkpedit;ion, and Navigator Vehicles Sync 3 Software Updates
- 1020498749 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
- 1020498649 CFR Part 579.5 Monthly Communications - January 2016
- 10204043Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the road equipped with a 3G telematics control unit (TCU) / embedded modem will lose mobile app functionality/connectivity. Some owners are still within the *complimentary trial period (depending on model year and brand, see table below) for connected services.
- 10203848Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the 3G telematics control unit (TCU) will lose MyFord Mobile and MyLincoln Mobile app functionality/connectivity. Repair or Replacement of the TCU should no longer be performed using existing service stock. Replacement of the 3G TCU for this concern will result in programming concerns and repairs should not be performed. The customer can pay to upgrade their 3G modem with a 4G modem by following the information in FSA 21B09. Refer to FSA 21B09 for reference and not for claiming.
- 10201050Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10201024Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating "Data Corrupt" or Configuration Failed, would you like to retry?. A temporary work around has been released to complete the BCM programming process. Uninstall IDS from the computer. Run the IDS clean up utility tool located on PTS > Rotunda Tab > Diagnostic Tool Support > IDS Support > IDS troubleshooting guide. Install IDS v122.01 (122_FULL) by copying the following link into an internet address bar https://www.fordservicecontent.com/Ford_Content/IDS/SoftwareUpdates/IDS-122.01_full.exe. Retry the BCM Programmable Module Installation (PMI) using IDS level 122.01. Monitor OASIS for updates.
- 10201013Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
- 10199536Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- 10198605Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns.
- 10194428Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10187724This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27.
- 10184652In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving
- 10184634Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on take off and/or shudder while driving. This may be due to the torque converter overheating causing damage to the torque converter as well as possible internal damage to the transmission. To correct this condition, follow the Service Procedure steps to replace the torque converter and specified internal transmission components that may have been damaged.
- 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
- 10183759Some 2015-2016 MKC and 2016 MKX vehicles may exhibit a wind or whistle noise from the exterior mirror(s) at highway speed.
- 10181988In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving.
- 10181985In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require internal transmission repairs to resolve the concern. Ford Motor Company has developed and update to the Powertrain Control Module software that helps protect the transmission torque converter from overheating when exposed to certain driving styles.
- 10180428Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
Every Lincoln MKC model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.