2017 Lincoln MKC

Recalls

3 recalls name the 2017 Lincoln MKC. Newest first.

• Equipment › Electrical › Engine block heater

  Oct 10, 2025NHTSA 25V68500059,006 vehicles

  Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

  Risk and remedy

  Risk

  An electrical short circuit can increase the risk of a fire.

  Remedy

  Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

  Full recall details →

• Back over prevention › Sensing system › Camera

  Sep 3, 2025NHTSA 25V5720001,456,417 vehicles

  Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

  Risk and remedy

  Risk

  A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Remedy

  Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

  Full recall details →

• Engine

  May 26, 2023NHTSA 23V378000142,734 vehicles

  Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.

  Risk and remedy

  Risk

  An engine compartment fire while parked or driving can increase the risk of injury.

  Remedy

  Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will add an in-line fuse to the battery monitor sensor power circuit, free of charge. Owner notification letters were mailed August 8, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S28.

  Full recall details →

Owner complaints

What owners report most

1. Engine110
2. Engine and engine cooling23
3. Unknown or other22
4. Back over prevention21
5. Electrical system21
6. Power train10
7. Forward collision avoidance4
8. Air bags3
9. Fuel/propulsion system3
10. Service brakes3

Latest complaints

• Oct 25, 2026OR1 injury
  Unknown or other
  While loading my vehicle during a trip, when I turned around to pick up a bag and turned back to put it in the back of the vehicle, the entire liftgate had lowered halfway and I hit my head forcefully on it from a crouched position. I have a pretty serious concussion from this. I was not aware that…

  While loading my vehicle during a trip, when I turned around to pick up a bag and turned back to put it in the back of the vehicle, the entire liftgate had lowered halfway and I hit my head forcefully on it from a crouched position. I have a pretty serious concussion from this. I was not aware that this malfunction existed in this vehicle. It is very dangerous and almost knocked me out! This happened on a Saturday and I cannot afford to go to the ER, so I will go to my Dr. on Monday (tomorrow) morning. (unless my roommate sees my condition worsening) I am resting but my head hurts and I am very nauseated and tired. Blurry vision.

• Oct 8, 2026NY45,000 mi
  Engine and engine cooling
  The contact owns a 2017 Lincoln MKC. The contact stated that while his wife was driving 65 MPH, the check engine warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant…

  The contact owns a 2017 Lincoln MKC. The contact stated that while his wife was driving 65 MPH, the check engine warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant inside cylinders #2 and #3. The contact was informed that the engine needed to be replaced. The engine was replaced, and the vehicle was repaired. The failure mileage was 45,000.

• Sep 26, 2026WV
  Engine
  My 2017 Lincoln MKC equipped with the 2.0L EcoBoost has recently experienced a serious engine failure and requires engine replacement. It developed an engine problem while driving on at least two occasions and is no longer reliable or safe to operate. No prior warning messages were observed on the…

  My 2017 Lincoln MKC equipped with the 2.0L EcoBoost has recently experienced a serious engine failure and requires engine replacement. It developed an engine problem while driving on at least two occasions and is no longer reliable or safe to operate. No prior warning messages were observed on the vehicle. Fortunately, I was able to pull over on the side of the road and I observed smoke coming from the engine. I was then concerned about the safety of an unexpected engine failure while driving, which might cause the vehicle to stop in traffic. I have now observed green/milky contamination on the engine oil dipstick. The vehicle requires further diagnostic evaluation and engine replacement by a Ford dealership. Ford issued technical service information concerning coolant intrusion into the cylinders of 2017-2019 Lincoln MKC vehicles with 2.0L EcoBoost engines. I am reporting because I believe the engine failure may be related to this condition and may represent a safety defect. I am in the process of having the Ford dealership inspect the vehicle and likely replace the engine. I can request the engine be retained for possible inspection. Ford Lincoln has been contacted regarding this problem. They denied any post-warranty financial assistance. I am concerned the failure may be related to the coolant-intrusion condition described in Ford's technical service information.

• Sep 17, 2026OH101,989 mi
  Engine and engine cooling
  The contact's wife owns a 2017 Lincoln MKC. The contact stated that while driving at various speeds, the engine was running rough. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the #3 cylinder and spark plug had…

  The contact's wife owns a 2017 Lincoln MKC. The contact stated that while driving at various speeds, the engine was running rough. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the #3 cylinder and spark plug had seized and there was water intrusion into the engine. Upon further investigation, the contact associated the failure with NHTSA Action Number: DP26008. The contact stated that the engine was previously replaced by an independent mechanic with parts from the local authorized dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 101,989.

• Sep 4, 2026IL
  Electrical system
  I own a Lincoln Mkc 2017 - purchased on 2/19/19 with 12miles I have replaced 4 batteries over the years so far. I drive every day. I am never sure if the car will start. Multiple times i have a dead battery. Lincoln has a problem with this module and the electrical system. parasitic drainage…

  I own a Lincoln Mkc 2017 - purchased on 2/19/19 with 12miles I have replaced 4 batteries over the years so far. I drive every day. I am never sure if the car will start. Multiple times i have a dead battery. Lincoln has a problem with this module and the electrical system. parasitic drainage issues on the battery. I don't feel safe, because there is an "unknown" draining the battery, therefore I am scared to drive the car and don't want to keep getting stranded. They have discontinued this make and model, but I am seeing the same complaints with the Corsair. My car only has 53k miles, it is in excellent condition. But unfortunately, i cannot rely on this car. I don't know what to do.

• Aug 15, 2026FL
  Engine

  Check engine light on. Codes P0316, P0300, P0301, P0302. Technician confirmed via scope coolant intrusion on cylinder 1 and 2. Technician stated it is known issue with this engine and recommends a new engine for $16,169.92. This has been an ongoing issue for the past two years.

• Aug 14, 2026MN
  Engine and engine cooling
  My husband and I own a 2017 Lincoln MKZ that was purchase new in 2018. It is equipped with the 2.0L EcoBoost engine, with approximately 69,000 miles. It has been meticulously cared for! Before the diagnosis, I noticed that when starting the vehicle and backing up, the engine would jerk slightly…

  My husband and I own a 2017 Lincoln MKZ that was purchase new in 2018. It is equipped with the 2.0L EcoBoost engine, with approximately 69,000 miles. It has been meticulously cared for! Before the diagnosis, I noticed that when starting the vehicle and backing up, the engine would jerk slightly until I stepped on the accelerator to proceed. The check engine light then came on, which prompted me to take the vehicle to the Lincoln dealer for diagnosis. The servicing Ford/Lincoln dealer, Sugar Loaf Ford in [XXX], examined the vehicle and found coolant in a cylinder. We have been advised that the engine requires replacement. I am concerned because this appears consistent with reported coolant-intrusion problems involving the 2.0L EcoBoost engine used in certain Ford/Lincoln vehicles. A vehicle with only approximately 69,000 miles should not require complete engine replacement because coolant is entering a cylinder. We contacted Lincoln Customer Service and opened case #XXX requesting assistance. Lincoln declined our request and closed the case. Sugar Loaf Ford also contacted Lincoln on our behalf, but Lincoln again declined assistance. I am filing this complaint because I am concerned that this may be a recurring engine defect rather than normal wear. I request that NHTSA document this failure and consider it together with similar complaints involving 2017 Lincoln MKZ vehicles, particularly failures involving coolant intrusion into the cylinders and resulting engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Aug 13, 2026MI
  Engine

  Coolant intrusion into number 2 cylinder requiring full engine replacement of my 2017 my 2.0l eco boost engine

• Aug 11, 2026IL
  Engine

  Head gasket failure where engine coolant leaked internally into the engine cylinders.

• Aug 9, 2026TX
  Engine

  For the last 17,000 miles, the engine light has been on. We got it checked out and there is coolant and cylinder three we change the cylinder thought it was a misfire, but the problem keeps occurring and we found out information that those engines are bad.

• Jul 25, 2026KS
  Engine
  Check Engine Light present. Took car to Ford dealership. Formal diagnosis from Ford dealership: Coolant intrusion present causing misfires, specifically in cylinder 4. P0304 and P0316 codes present. This is a known manufacturing issue; however, Lincoln customer service refuses to acknowledge the…

  Check Engine Light present. Took car to Ford dealership. Formal diagnosis from Ford dealership: Coolant intrusion present causing misfires, specifically in cylinder 4. P0304 and P0316 codes present. This is a known manufacturing issue; however, Lincoln customer service refuses to acknowledge the problem even exists. Upon talking to the Ford dealership service members, they stated that this is a common issue. One of the service members stated he has already dealt with multiple vehicles with this exact problem this week alone. Having an engine (misfire, steam, etc) go out due to a manufacturing/design flaw, especially while driving on the highway, is a major safety issue. Service team instructed me to no longer drive vehicle which would cause catastrophic damage.

• Jul 12, 2026MI
  Engine · Fuel/propulsion system
  I am filing a formal safety complaint regarding my 2017 Lincoln MKC equipped with the 2.0L EcoBoost engine (VIN: [XXX]). The vehicle has experienced a severe, progressive engine failure caused by internal coolant intrusion into Cylinder 1, directly matching the structural design defect detailed by…

  I am filing a formal safety complaint regarding my 2017 Lincoln MKC equipped with the 2.0L EcoBoost engine (VIN: [XXX]). The vehicle has experienced a severe, progressive engine failure caused by internal coolant intrusion into Cylinder 1, directly matching the structural design defect detailed by the manufacturer in Technical Service Bulletin TSB 22-2229. This defect allows pressurized engine coolant to continuously leak directly into the combustion cylinders while driving and during engine rest. This creates an immediate safety risk of vehicle hydro-locking during ignition, sudden mid-drive engine stalls at highway speeds due to severe misfires (Fault Code P0301), and unexpected engine overheating. The manufacturer has knowingly built these open-deck engine blocks with narrow coolant grooves prone to fracturing, creating an ongoing risk of sudden thermal failure and power loss in active traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jul 6, 2026MO36,000 mi
  Back over prevention

  Contact owns a 2017 Lincoln MKC. The contact stated that reversing at an undisclosed speed, the rear cross traffic warning system of the vehicle was inoperable. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of failure. The failure mileage was approximately 36,000.

• Jul 1, 2026MD
  Engine

  Check engine Light P0302 Engine Misfire Cylinder 2. I noticed Low Coolant in the overflow tank. Went to dealer They did a pressure test found coolant Intrusion inside Cylinder 2 open TSB 22-2229 Car or SUV if coolant gets into cylinder can cause engine failure

• Jun 12, 2026MN
  Engine
  About 3 weeks ago, I was driving, and a red flashing light came on, signalling that my coolant was low. I bought radiator fluid and put it in up to the fill line. I visited my daughter, which is 11/2 hr. away. I checked the radiator reserve when I arrived at her house. The reserve was empty again.…

  About 3 weeks ago, I was driving, and a red flashing light came on, signalling that my coolant was low. I bought radiator fluid and put it in up to the fill line. I visited my daughter, which is 11/2 hr. away. I checked the radiator reserve when I arrived at her house. The reserve was empty again. I brought it to a local mechanic shop. They diagnosed that I have coolant intrusion in the engine. They said I would need to pay for a new engine around $8800-$9200. I had purchased a lifetime extended warranty when I purchased the car. The Ford dealership diagnosed my car with the same problem as the local mechanic. They said the repair was not covered by the Powertrain warranty do to it being a manufacturing failure. I brought the car home and it has been parked since.

• Jun 1, 2026NC135,000 mi
  Engine and engine cooling
  The contact owns a 2017 Lincoln MKC. The contact stated upon starting the vehicle, the vehicle idled roughly, and there was white smoke coming out of the exhaust. The contact stated that the vehicle was experiencing excessive coolant consumption, and the low coolant temperature warning light was…

  The contact owns a 2017 Lincoln MKC. The contact stated upon starting the vehicle, the vehicle idled roughly, and there was white smoke coming out of the exhaust. The contact stated that the vehicle was experiencing excessive coolant consumption, and the low coolant temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced due to coolant intrusion. The vehicle was then taken to an independent mechanic, where it was determined that the engine replacement was not required, but the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 135,000.

• May 26, 2026TX
  Back over prevention
  The contact owns a 2017 Lincoln MKC. The contact received a second notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention) stating that the part was currently available for the recall repair. The vehicle was taken to the dealer, who informed the contact that the rearview camera…

  The contact owns a 2017 Lincoln MKC. The contact received a second notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention) stating that the part was currently available for the recall repair. The vehicle was taken to the dealer, who informed the contact that the rearview camera needed to be replaced; however, the part was not yet available and had been ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part shipment was expedited; however, the dealer had not yet received the part. The contact had not experienced a failure.

• May 17, 2026MI
  Unknown or other
  Dear NHTSA Safety Defects Investigation Team, I am filing a safety complaint regarding my 2017 Lincoln MKC involving a child entrapment incident. On 05/17/2026, my vehicle locked itself while the engine was running, the key fob was inside the vehicle, and my [XXX] child was still inside the car. I…

  Dear NHTSA Safety Defects Investigation Team, I am filing a safety complaint regarding my 2017 Lincoln MKC involving a child entrapment incident. On 05/17/2026, my vehicle locked itself while the engine was running, the key fob was inside the vehicle, and my [XXX] child was still inside the car. I was unable to gain entry to the vehicle and had to call 911/emergency responders for assistance. It took around 30 minutes from the time the vehicle got locked and for me door to be opened by the towing company sent by the 911 operator. Thankfully, the AC was turned on and my child was unharmed. The vehicle should not have allowed itself to lock under these conditions with the key present inside the cabin. This created a serious safety hazard involving a trapped child. Compounding the issue, the LincolnWay remote access system no longer functions because the vehicle’s original 3G modem became obsolete after U.S. 3G cellular shutdowns. As a result, I no longer had access to remote unlock functionality that had previously been available with this vehicle. Vehicle Information: • Year/Make/Model: 2017 Lincoln MKC • VIN: [XXX] • Approximate Mileage: [INSERT MILEAGE] • Incident Date/Time: 05/17/2026 at 4.15pm • Location: [XXX] Additional Details: • Vehicle was running at the time • Key fob was left inside the vehicle • Doors became locked unexpectedly • Child was trapped inside • 911/emergency assistance was required • LincolnWay remote services were unavailable due to obsolete 3G modem support ending I believe this issue represents a significant vehicle safety concern and request that NHTSA investigate whether similar incidents have occurred in other Ford/Lincoln vehicles equipped with these systems. The 911 call was placed around 4.15pm and I have the receipt from the Towing Service company Please let me know if any additional information or documentation is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• May 15, 2026TX
  Engine
  Lincoln MKC 2017 Engine failure due to Coolant leak. Bought new Lincoln MKC 2017. The current mileage is 52, 500. Upon Starting, engine would shake for about 10 seconds. The Engine light would come ON. Engine light would turn OFF and ON for few weeks. The Dealership diagnostic indicated code…

  Lincoln MKC 2017 Engine failure due to Coolant leak. Bought new Lincoln MKC 2017. The current mileage is 52, 500. Upon Starting, engine would shake for about 10 seconds. The Engine light would come ON. Engine light would turn OFF and ON for few weeks. The Dealership diagnostic indicated code P0301. I was advised Full Engine replacement. Currently the Engine is not starting at all. I have heard it's a design issue with the Engine. I have contacted multiple Lincoln dealerships, and each one has its own engine replacement costs. Lincoln Concierge declined my request to help in anyway although it seems to be a design issue with the Engine.

• May 13, 2026GA
  Engine
  I took my vehicle to the local Ford dealership for service due to a check engine light being on. They pulled the spark plug and found the cylinder full of coolant and found TSB-22-2229. I called Lincoln and was told they wouldn’t assist me because I fell outside their time and mileage limits. This…

  I took my vehicle to the local Ford dealership for service due to a check engine light being on. They pulled the spark plug and found the cylinder full of coolant and found TSB-22-2229. I called Lincoln and was told they wouldn’t assist me because I fell outside their time and mileage limits. This issue should have been a recall due to their defective engine design. Engine replacement is very costly and the company should take responsibility for this flaw.

• May 12, 2026GA
  Engine
  My vehicle started stuttering & shaking when starting. Then the check engine light came on. It was diagnosed with cylinder 2 & 3 misfire. All spark plugs & coil packs replaced. It got better for about 3 months then the problem came right back. Have replaced coil packs multiple times. Took to…

  My vehicle started stuttering & shaking when starting. Then the check engine light came on. It was diagnosed with cylinder 2 & 3 misfire. All spark plugs & coil packs replaced. It got better for about 3 months then the problem came right back. Have replaced coil packs multiple times. Took to dealer who said cylinder misfires were caused from coolant leaking & the only fix was to have engine replaced & quoted $11000. This started at about 95000 miles. Vehicle has had perfect maintenance, all oil changes done on Schedule. Dealer said motor can lock up at any moment & this was a manufacturer error.

• Apr 22, 2026NJ
  Engine
  Issue Description: The vehicle developed a check engine light and was diagnosed with a P0302 cylinder #2 misfire. The condition persisted after basic troubleshooting, and the vehicle was taken out of service to prevent further damage. The vehicle was subsequently brought to an authorized Lincoln…

  Issue Description: The vehicle developed a check engine light and was diagnosed with a P0302 cylinder #2 misfire. The condition persisted after basic troubleshooting, and the vehicle was taken out of service to prevent further damage. The vehicle was subsequently brought to an authorized Lincoln dealership for diagnostic evaluation. The dealership confirmed that the vehicle requires a full engine replacement due to internal engine failure. The estimated cost of repair is approximately $9,500–$10,000. This failure occurred at approximately 64,000 miles, which is significantly earlier than expected for a major engine failure. Safety Concern: The engine misfire and internal failure can lead to loss of power while driving, creating a potential safety hazard, particularly at highway speeds or during acceleration. Additional Information: Manufacturer technical service bulletins describe coolant intrusion issues in 2.0L EcoBoost engines that can lead to misfires and engine damage. The symptoms experienced in this vehicle are consistent with those described conditions. The manufacturer was contacted for assistance but declined to provide support. Summary: Premature engine failure at low mileage requiring full engine replacement, with symptoms consistent with documented issues affecting this engine type. This condition presents a potential safety concern due to possible loss of power while driving.

• Apr 17, 2026OH
  Lane departure › Blind spot detection · Unknown or other

  My rear view camera is displaying that the rear-view camera is unavailable and the screen keeps blinking off and on.

• Apr 13, 2026MI31,000 mi
  Back over prevention
  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…

  The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera displayed a black screen. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 31,000.

• Apr 9, 2026MI
  Back over prevention
  The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly, and the image was blurry. The contact received notification of NHTSA Campaign Number…

  The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly, and the image was blurry. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was not available.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
• 11001174This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
• 10251952For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
• 10235323Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programming issues encountered. o C-MAX Energi vehicles are now serviceable with new software and hardware. Labor Allowances: C-MAX labor has been updated. Parts Requirements / Ordering Information: o The C-MAX 4G Upgrade Kit is now orderable at this time with a new part number. o MKX Rear seat backrest nut claim quantity updated. Technical Information updates: o Ensure IDS level 128 or higher is used. o Toggling Valet Mode is no longer required. o C-MAX Energi instructions are now available. Owner Notification: Non-repaired vehicle owners will be mailed the week of April 17, 2023. Pickup and Delivery: Added Customer Acknowledgement Form - Review form contents with customer prior to kit ordering and obtain customer signature prior to installation for Focus BEV, C-MAX, and Fusion Energi vehicles.
• 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
• 10222455Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission - Transmission Extended Warranty Coverage Updated Owner Letters: 20N07/20B27 S1
• 10222454Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters
• 10219034Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Supplement: Program terms will be in effect through August 31, 2023 This program is now eligible for mobile repairs
• 10218617Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Pop-up will be displayed on the center display screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, return odometer, fuel information, or vehicle location incorrect in the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
• 10217028Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass/LincolnWay app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.
• 10216851Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February 2022. Vehicles on the road equipped with a 3G telematics control unit (TCU) / embedded modem will lose mobile app functionality/connectivity.
• 10216459Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on take off and/or shudder while driving. This may be due to the torque converter overheating causing damage to the torque converter as well as possible internal damage to the transmission. To correct this condition, follow the Service Procedure to replace the torque converter and specified internal transmission components that may have been damaged.
• 10214758Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup will be displayed on SYNC infotainment screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, and return odometer and fuel information to the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
• 10214126Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly.
• 10212957Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
• 10211709Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup displayed on SYNC infotainment screen during the Authorization process. This may be due to the Sync Software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
• 10210391Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
• 10209209This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
• 10208146Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.
• 10207136Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the service procedure for removal and replacement of the long block engine assembly. Refer to the Ford Electronic Parts Catalog (ECAT) for long block service kit part number by application.
• 10205694Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
• 10204043Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the road equipped with a 3G telematics control unit (TCU) / embedded modem will lose mobile app functionality/connectivity. Some owners are still within the *complimentary trial period (depending on model year and brand, see table below) for connected services.
• 10203848Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the 3G telematics control unit (TCU) will lose MyFord Mobile and MyLincoln Mobile app functionality/connectivity. Repair or Replacement of the TCU should no longer be performed using existing service stock. Replacement of the 3G TCU for this concern will result in programming concerns and repairs should not be performed. The customer can pay to upgrade their 3G modem with a 4G modem by following the information in FSA 21B09. Refer to FSA 21B09 for reference and not for claiming.
• 10201582Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration Failed, would you like to retry?'. IDS scan tool version 123.02 contains a fix for this programming error. Install IDS version 123.02 or later from PTS > Rotunda tab > Diagnostic Tool Support > Download Software. Once installed, perform the BCM programmable module installation (PMI). Refer to Workshop Manual (WSM), Section 419-10 > Removal and Installation.
• 10201050Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
• 10201013Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
• 10199536Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
• 10194428Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
• 10189785Some 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM. T
• 10187724This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27.
• 10184652In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving
• 10184634Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on take off and/or shudder while driving. This may be due to the torque converter overheating causing damage to the torque converter as well as possible internal damage to the transmission. To correct this condition, follow the Service Procedure steps to replace the torque converter and specified internal transmission components that may have been damaged.
• 10181988In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving.
• 10181985In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require internal transmission repairs to resolve the concern. Ford Motor Company has developed and update to the Powertrain Control Module software that helps protect the transmission torque converter from overheating when exposed to certain driving styles.
• 10180428Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
• 10179117Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
• 10177042Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
• 10176123Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
• 10175895Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
• 10174421Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".

Every Lincoln MKC model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.