2013 Lincoln MKS
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lincoln › MKS › 2013
These records cover every 2013 Lincoln MKS. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2013 Lincoln MKS. Newest first.
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk and remedy
Risk
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles…
Risk and remedy
Risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the…
Risk and remedy
Risk
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013.…
Risk and remedy
Risk
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Risk and remedy
Risk
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Owner complaints
142 complaints6 involved a crash4 involved a fire7 injuries18 deaths
What owners report most
Latest complaints
- Steering
While driving home in the center lane on the XXX[XXX] Parkway, my steering wheel locked suddenly, preventing me from turning left or right. As I used my full strength to turn right against the tightness of the steering wheel, trying to get off at the next possible exit, the power to the steering…
While driving home in the center lane on the XXX[XXX] Parkway, my steering wheel locked suddenly, preventing me from turning left or right. As I used my full strength to turn right against the tightness of the steering wheel, trying to get off at the next possible exit, the power to the steering wheel abruptly returned, causing me to swerve out of control, past the right lane, onto the shoulder and into the grassy roadside area. The vehicle didn't suffer any bodily damages. I struggled mightily with the steering but was able to drive home safely and park it. The next morning, I took the car to a mechanic, who after checking the power steering, informed me that the E.P.A.S. motor sensor at fault and that there's an active service recall on vehicles fitting the year, make, and model of my car. I called Lincoln of Queens Center, and was told that my vehicle was not on the list for recalls. This was after I provided them with my VIN number. The customer service representative couldn't give a valid or specific reason why my VIN number was excluded from the list, except to say, "that's the way it's always been, I don't make the policies." In search for a better explanation, I was transferred to Ford Recall department, then Client Relation Center, where representative [XXX] submitted an A.S.O form and referred me to (N.H.T.S.C), where I spoke with Ms [XXX] who stated that they are not responsible for omitting certain VIN#'s from the recall list. I don't want to believe that a powerful and reputable automobile manufacturing company like Ford and Lincoln would exclude certain VIN numbers from their service recall list, knowing at any time, a faulty motor sensor, needed for safe navigational steering, can go bad, resulting in multiple automobile accidents, that can cause serious injuries, or death to innocent unsuspecting motorists. If possible, I would highly appreciate if Ford/Lincoln could add my VIN number to their recall list Truly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
- Electrical system · Steering
Lose the ability to control the steering of the vehicle
- Back over prevention › Warnings
Rear camera backup camera fails to show, says to contact dealership and does not display image although camera is properly intact.
- Unknown or other
Recall Notice: NHTSA 25V270 My Lincoln MKC VIN# [XXX] has a recall 25V270. I also have a 2013 Lincoln MKS Vin # [XXX] with no recall BUT which has the issues with the rear view camera it intermittently displays a blank and image is upside down and some times it will be normal. Should it be…
Recall Notice: NHTSA 25V270 My Lincoln MKC VIN# [XXX] has a recall 25V270. I also have a 2013 Lincoln MKS Vin # [XXX] with no recall BUT which has the issues with the rear view camera it intermittently displays a blank and image is upside down and some times it will be normal. Should it be considered a recall due to the image may reduce the driver's view of what is behind the vehicle, increasing the risk of a crash. Which is stated on the **** IMPORTANT SAFETY RECALL**** Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Water pump failure or malfunctioned causing the engine to over heat and then to engine stall going 75 mph. After having it towed it was determined the water pump was leaking. It put myself and others at risk of an accident. The water pump sits directly in the center of the engine so it can’t be…
Water pump failure or malfunctioned causing the engine to over heat and then to engine stall going 75 mph. After having it towed it was determined the water pump was leaking. It put myself and others at risk of an accident. The water pump sits directly in the center of the engine so it can’t be inspected so easily and only option is to just replace. The water pump was confirmed by a licensed Lincoln Certified Dealer and failed at 69,639 miles. Many others have reported having this same issue. There was a warning signal that flashed as the engine reach an overheating temp, but there were none prior the incident .
- Unknown or other
rear-view camera issue causing inverted, distorted, or blank image. I paid to replace the camera when I purchased the used vehicle. The replacement rear view camera installed at the dealership has the same issue. I would like this rear view camera to be part of the recall ongoing for rear…
rear-view camera issue causing inverted, distorted, or blank image. I paid to replace the camera when I purchased the used vehicle. The replacement rear view camera installed at the dealership has the same issue. I would like this rear view camera to be part of the recall ongoing for rear cameras as apparently the replacement parts have the same issue. This rear view camera was replaced and continues to fail on my 2013 Lincoln MKS.
- Steering
The Lincoln was parked. When I started the car, the steering wheel would not move at all to the right or left. Simultaneously, the warning appeared that said, Power steering fault. The car was towed to the dealership. They diagnosed the car and fixed the software and replaced the steering module.…
The Lincoln was parked. When I started the car, the steering wheel would not move at all to the right or left. Simultaneously, the warning appeared that said, Power steering fault. The car was towed to the dealership. They diagnosed the car and fixed the software and replaced the steering module. Apparently, there was a recall on Lincoln MKS vehicles in 2015. I did not own the car at that time. The dealership service person said there was no recall on the VIN for this car. The notice on this website said No Unrepaired Recalls. My concern is that if the car was in motion and the power steering turned off there could have been an accident and injuries as a result.
- Engine and engine cooling · Power train
The contact owns a 2013 Lincoln MKS. The contact stated that while reversing, there was a huge blast of white smoke coming from the exhaust pipe. There were no warning lights illuminated. The vehicle was taken to the local dealer for routine maintenance and was diagnosed and determined that the…
The contact owns a 2013 Lincoln MKS. The contact stated that while reversing, there was a huge blast of white smoke coming from the exhaust pipe. There were no warning lights illuminated. The vehicle was taken to the local dealer for routine maintenance and was diagnosed and determined that the water pump was leaking, the turbo charger was losing power, the power transfer unit was overheating, and the water pump was overheating. The water pump was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.
- Unknown or other
REAR CAMERA ON 2013MY LINCOLN MKS has been replaced and the replacment continues to fail. The camera either does not work producing no image, the image is upside down, or the image is grainy. The original camera failed and I replaced it and the replacement is failing the same way. I have spent…
REAR CAMERA ON 2013MY LINCOLN MKS has been replaced and the replacment continues to fail. The camera either does not work producing no image, the image is upside down, or the image is grainy. The original camera failed and I replaced it and the replacement is failing the same way. I have spent over $1000 replacing this rear camera. It seems the new camera installed is the same one getting recalled on new vehicles and I believe my rear camera should be part of this recall since it was a replacment part.
- Visibility › Defroster/defogger/hvac system
The contact owns a 2013 Lincoln MKS. The contact stated that while operating the vehicle, the defroster setting malfunctioned, and the contact was unable to defrost and clear the windows, creating a visibility hazard. The vehicle was taken to the local dealer who diagnosed that the Accessory…
The contact owns a 2013 Lincoln MKS. The contact stated that while operating the vehicle, the defroster setting malfunctioned, and the contact was unable to defrost and clear the windows, creating a visibility hazard. The vehicle was taken to the local dealer who diagnosed that the Accessory Protocol Interface Module (APIM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 157,000.
- Electrical system
The climate control system malfunctions by raising the temperature for the heater without any input. When turned off, it turns on by itself and resumes raising the temperature until it maxes out. This occurs when first started and also while driving, causing a severe distraction as the beeping is…
The climate control system malfunctions by raising the temperature for the heater without any input. When turned off, it turns on by itself and resumes raising the temperature until it maxes out. This occurs when first started and also while driving, causing a severe distraction as the beeping is distracting and the temperature will not stop rising even when the My Temperature buttons are pressed to decrease the temperature. Other MKS owners have complained online. The car is available for inspection upon request. Sustained distraction while trying to find the temperature adjustment buttons and the off button lasts too long, creating a serious driving danger and large potential for an accident, even a head on accident. I have only experienced this when using the heater. It has not happened to me in the summer yet. I have not taken it to a dealer, yet. I will soon to find out how much they want to charge me for their vehicle design failure. The vehicle has not been inspected by others. There were no warnings or messages or symptoms. They first appeared within the last six months and have gotten worse with time. Now the runaway climate control occurs more frequently while driving.
- Electrical system · Steering · Wheels
Ill be driving and my car will whip me right off the road
- Lane departure › Assist · Steering
Power steering assist faulty. To regain power steering control turn the car off. Throughout the past six months, this happened several times.
- Power train
The contact owns a 2013 Lincoln MKS. The contact stated that while driving at various speeds, the vehicle stalled with several undisclosed messages displayed on the instrument panel. Due to the failure, the vehicle was towed to a dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle remained with the dealer. The failure mileage was approximately 148,000.
- Electrical system
The contact 2013 Lincoln MKS. The contact stated that upon starting the vehicle, the heating system activated independently and was blowing hot air on a 90-degree summer day. The contact stated that the failure had been recurring and persisted while driving. Upon investigating the failure online…
The contact 2013 Lincoln MKS. The contact stated that upon starting the vehicle, the heating system activated independently and was blowing hot air on a 90-degree summer day. The contact stated that the failure had been recurring and persisted while driving. Upon investigating the failure online, the contact related the failure to the Front Control Interface Module (FCIM). The dealer and the manufacturer were notified of the failure and informed the contact that the part was not available to repair the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.
- Steering
I own since May 2015 a 2013 Lincoln MKS . On [XXX] after pulling out from the curb and driving straight about 20 feet a prompt was displayed showing :power steering assist not available I was unable to steer the car. I turned the car off after a minute i started the car again and was OK. I took…
I own since May 2015 a 2013 Lincoln MKS . On [XXX] after pulling out from the curb and driving straight about 20 feet a prompt was displayed showing :power steering assist not available I was unable to steer the car. I turned the car off after a minute i started the car again and was OK. I took the vehicle to Hinton repair shop in Ocala Florida and a scan showed a defective module. The mechanic ordered the module and rack and pinion. I called Lincoln and was told there is nothing they can do since there is no recall .There is a NHTSA campaign number 15v340000 which should apply to my vehicle. I believe my car was affected by this campaign defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel system, gasoline
The contact owns a 2013 Lincoln MKS. The contact received notification of NHTSA Campaign Number: 13V227000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.
- Fuel system, gasoline · Steering
The contact owns a 2013 Lincoln MKS. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact drove the vehicle to the shoulder of the road. The contact stated that the vehicle lost motive power. The vehicle was restarted and driven without further failure.…
The contact owns a 2013 Lincoln MKS. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact drove the vehicle to the shoulder of the road. The contact stated that the vehicle lost motive power. The vehicle was restarted and driven without further failure. Additionally, the contact stated that recently after the vehicle was started, the power steering assists failure warning light illuminated. The contact checked the power steering fluid level, and the level was sufficient. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched and discovered NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) and 15V34000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The contact was informed that the repair was not included in the recalls. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 73,698.
- Steering
I was driving my 2013 limcoln mks and all of the sudden I could not turn the vehicle left or right. Then I had these 2 warnings: power assist fault and service advancetrac. This is very dangerous. It caused me to run my car into wall in front of me. It could have been a person. I called lincoln…
I was driving my 2013 limcoln mks and all of the sudden I could not turn the vehicle left or right. Then I had these 2 warnings: power assist fault and service advancetrac. This is very dangerous. It caused me to run my car into wall in front of me. It could have been a person. I called lincoln and was told there were no active recalls, yet no repairs ever on my steering. SO even though there was a recall for 2011-2013 limcoln mks power steering, it did not include my vin. I guess they just don't want to have to take responsibility. It boggles my mind how they can include or not include certain vins because my vehicle had the same thing happen as the recall for same year make and model, yet not my vin and it is allowed. Then when I get on the nhtsa website and see all of these same complaints, that it is perfectly ok because why? What is it, a sneaky way to continue with population control because covid didn't quite kill enough people for the government to reach their potential? This is ludicrous. It is ridiculous. It is unsafe. It is horrific that vehicles like mine are even allowed to drive on the road, with such a high risk on the road....seriously, why is my vin not included and what is the criteria when there is a recall for certain year make and model, why aren't every vehicle matching that year make and model included. To exclude them would mean that it had to be thoroughly investigated and investigating that thoroughly would mean to discover that indeed that vehicle should also be included. Maybe this recall is only for the elite and not for the meek. All created equal....not even close.
- Steering
The contact owns a 2013 Lincoln MKS. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. The contact stated that the steering wheel was difficult to turn. The contact stated that the steering wheel failed to turn to the right or the left. The…
The contact owns a 2013 Lincoln MKS. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. The contact stated that the steering wheel was difficult to turn. The contact stated that the steering wheel failed to turn to the right or the left. The vehicle was driven to the residence. The contact's brother checked the power steering fluid level; however, the fluid level was sufficient. The contact researched and discovered NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was informed that the repair would not be covered under the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 103,000.
- Steering
The contact owns a 2013 Lincoln MKS. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn. The power steering assist warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with the power steering gear being…
The contact owns a 2013 Lincoln MKS. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn. The power steering assist warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with the power steering gear being inoperable. The vehicle was not repaired. The contact stated the vehicle was taken to an independent mechanic and was informed about NHTSA Campaign Number: 15V340000 (Steering). The contact was relating failure to that recall. The manufacturer was made aware of the failure and confirmed the vehicle was not included in any recalls. The failure mileage was approximately 88,000.
- Steering
My power steering doesn't work at all it was sometimes not working and I shut it off and then turned it back on and then it worked for a few weeks and now it's completely gone and I can't steer the car
- Steering
Steering wheel became hard to turn suddenly, i then searched online saw the recall from ford that was reported years ago in 2016 and when i called the dealer to fixed he told me the recall is expired and they cannot service my car under the recall. Dealer suggested i should pay out of pocket. i…
Steering wheel became hard to turn suddenly, i then searched online saw the recall from ford that was reported years ago in 2016 and when i called the dealer to fixed he told me the recall is expired and they cannot service my car under the recall. Dealer suggested i should pay out of pocket. i just feel like it so unfair and such a safety hazard i didn't know anything of the recall when i bought the car in 2021 and because it's just happening now in 2024 the dealer won't cover the recall because the recall expired.
- Steering
Steering system made a whining, humming noise while driving, and steering control was not completely possible as the vehicle wandered both left and right. Subsequent investigation by dealer showed the steering rack was compromised, and replacement effected.
- Steering
The contact owns a 2013 Lincoln MKS. The contact stated that after starting the vehicle, the Electronic Power Steering Assist warning light illuminated, and the steering wheel was stiff with very limited maneuverability. The vehicle was not taken to the dealer or an independent mechanic. The…
The contact owns a 2013 Lincoln MKS. The contact stated that after starting the vehicle, the Electronic Power Steering Assist warning light illuminated, and the steering wheel was stiff with very limited maneuverability. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 15V340000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 188,700.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10205031Touchscreen navigation system - arabic language - blank screen
- 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
- 10180428Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
- 10164596Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
- 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10160880Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10159494SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
- 10159489Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
- 10152473For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
- 10137131Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. This may be due to break down of the power transfer unit (PTU) fluid caused by excessive heat. If the source of the odor is identified as originating from the PTU, an idler bearing repair kit is available to repair the PTU. Refer to the Workshop Manual (WSM), Section 308-07. If the PTU is determined to be repairable, utilize kit GB5Z-7P258-A and the included instruction sheet. For claiming use causal part 7P258 and applicable labor operations in section 07 of the Service Labor Time Standards (SLTS) Manual.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
- 10109079Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 101090122013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.
- 10095995Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
- 10095858Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (AWD) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. To identify this noise, refer to workshop manual (wsm), section 100-04, and follow the symptom chart. If the source of the noise IS identified as the ptu and/or internal to the ptu, disassemble ptu assembly. Refer to updated wsm, section 308-07. If the ptu IS determined to be repairable, utilize kit gb5z-7p258-a and the included instruction sheet. For claiming, use causal part 7p258 and applicable labor operations in section 07 of the service labor time standards (slts) manual.
- 10095184Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features IS not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: monroney label (window sticker), professional technician society (pts) oasis tab select sync or hvbom. For genuine ford accessories use: pts workshop tab select dealer installed accessory or accessory installation.
- 10095154To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye IS available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored fluorescent dye and pure uv lamp are now in the rotunda catalog. Dye and lamp part numbers. Gasoline only dye: 1 ounce bottle 164-tp-33200601. Diesel only dye: 8 ounce bottle: 164-tp-3320-0008. Pure uv diagnostic inspection lamp 164-tp8695 or 164-r3748.
- 100911402013-2017 explorer, taurus, MKS exhaust studs not missing
- 10090671Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 MKX vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle IS first started with diagnostic trouble code (dtc) u0184, no volume control, or a stuck cd with no slot blockage. Prior to starting normal diagnosis for any of these conditions, verify the acm IS at the latest calibration using ids version 102.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. Use the applicable labor operation in section 11 of the slts manual and causal part 18c869 when claiming this repair.
- 10078990Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
- 10078988Air conditioning (a/c) inoperative - diagnostic trouble code (dtc) p0645
- 10059062Ford: some vehicles and trucks are experiencing a malfunction with the heated steering wheel becoming inoperative and on demand test failure. Model 2014-15 fusion, 2011-15 MKX, 2013-15 super duty, explorer, taurus, MKS, MKT, 2015 F-150, MKZ, MKC, 2011-15 MKX.
- 10058601Lincoln/ford: once procedure for heated steering wheel module program completed, heated steering wheel fails to operate properly and passes network test but fails on demand self test. Model 2011-15 fusion F-150, explorer, taurus, super duty, MKZ, MKC, MKS, MKT, MKX.
- 10058265Ford 2013-2015 lincoln MKT and MKS: bulletin information regarding vehicles built on 05/04/2015 may experience an drive malfunction message in the instrument cluster.
- 10058110Ford/lincoln: the ambient lighting on lincoln (mylincoln touch) vehicles will default to white and on ford (myford touch) vehicles will default to ice blue after the ignition switch cycle.
- 10058076Ford 2010-2014 flex, taurus, 2013-2014 explorer, lincoln 2012-2014 MKS, MKT vehicles equipped with a 3.5L gasoline turbocharged direct injection enginewith an aluminum valve cover may exhibit excessive oil consumption and excessive engine smoking from the tailpipe during normal engine temperatures.
- 10058061Ford 2013-2015 lincoln MKS, MKT: bulletin information regarding MKT, MKS vehicles built before 5/04/2015 may exhibit adaptive drive malfunction message in the instrument cluster.
- 10057834Ford: no service action IS recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
- 10057831Ford: certain 2013-2015 ford fusion and taurus, 2011-2015 ford explorer, 2013-2014 ford edge and flex, 2013-2015 lincoln MKS, MKX, and 2013-2014 lincoln MKT vehicles may experience problems with the cruise control speed that doesn't match the speedometer speed.
- 10057395Lincoln/ford: on some vehicles, the moon roof sunshade binding IS experiencing issues such as retaining clips/tabs are broken and its hard to open or close. Model 2009-14 MKS, 2011-15 explorer, 2013-14 escape.
- 10056923Ford: stored in powertrain control module (pcm) memory are various diagnostic trouble codes (dtc), along with malfunction indicator lamp illuminating (mil) and information provided to correct the issue. Model 2013 escape, fusion.
- 10056751Lincoln/ford: there are chimes emitting, intermittently, from instrument cluster and not audio system, when vehicle has a cold start. Model 2013-14 fusion, MKZ.
- 10056207Ford/lincoln: due to corrosion buildup between brake pad and anchor bracket, vehicle experience a rear brake drag condition and need to be checked for debris and/or corrosion. Model 2011-2014 explorer, flex, taurus, edge, MKX, MKT, MKS.
Every Lincoln MKS model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.