2015 Lincoln MKS
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lincoln › MKS › 2015
These records cover every 2015 Lincoln MKS. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2015 Lincoln MKS. Newest first.
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk and remedy
Risk
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Risk and remedy
Risk
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not…
Risk and remedy
Risk
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Owner complaints
18 complaints1 involved a fire1 injuries
What owners report most
Latest complaints
- Back over prevention
The contact owns a 2015 Lincoln MKS. The contact stated that while in reverse(R), the rear-view camera displayed a distorted or upside-down image. The failure was intermittent at first but later became a constant failure. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired.
- Electrical system · Unknown or other
Lincoln IS currently recalling 2015 cars for rear camera failures. Mine failed on [xxx]. I am [xxx] and use the camera for backing up and parking. My model IS not in the recall. I had the repairs done at the dealership for $857.00! On the repair order it states; "customer states that rear camera IS…
Lincoln IS currently recalling 2015 cars for rear camera failures. Mine failed on [xxx]. I am [xxx] and use the camera for backing up and parking. My model IS not in the recall. I had the repairs done at the dealership for $857.00! On the repair order it states; "customer states that rear camera IS upside down and has no color and screen will go black." this IS exactly the reason for the recall #25v695. I would like to have my 2015 MKS included in the recall , and would like reimbursement for the repairs. thank you, [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6)
- Electrical system
Backup camera fails to initialize in reverse causing a safety concern by not knowing what’s behind you.
- Air bags · Structure › Body
Water leaks from the drip rail moldings down into the side airbags which could cause a shortage and unintentional air bag deployment.
- Electrical system
In early 2024 the parking aids failed. Then the heater air conditioning buttons. Now the voice commands, Navigation and back up camera have failed. No accidents resulted , but this ia a large car and when shifting from reverse to drive screen remains blank.
- Back over prevention · Engine
The contact owns a 2015 Lincoln MKS. The contact stated while driving approximately 40 MPH or faster, the vehicle lost automotive power. During the failure the vehicle was coasted over to the side of the road and turned off for one minute before the vehicle restarted and continued driving. The…
The contact owns a 2015 Lincoln MKS. The contact stated while driving approximately 40 MPH or faster, the vehicle lost automotive power. During the failure the vehicle was coasted over to the side of the road and turned off for one minute before the vehicle restarted and continued driving. The failure was intermittent but had occurred twice within 10 minutes during the most recent failure. An unidentified warning light was illuminated during the failure. The failure occurred mainly while driving on highways or freeways. The rear-view camera intermittently failed to display an image of the rear of the vehicle. The failure had become more persistent over time. During an oil change, it was discovered that the drive axle from the rear to the front of the vehicle was leaking. The vehicle was taken to the dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Forward collision avoidance › Warnings · Fuel/propulsion system · Service brakes
The front sensor to bumper coming up to check ok at every time you start the vehicle. In-between 30mph to 50mph It hesitates and feels like it's jumping in and out, if you do a hard acceleration you don't feel it, not sure if it's through the fuel system for the transmission. Check to see if codes were coming up with the machine and the vehicle shows no codes, With heartbreaking the front will shimmy
- Steering
Steering gear for power assistance failed while driving and the steering gear had to be replaced. Car became very difficult to steer. Luckily was not driving at speed and it happened in a parking lot. I live in a mountainous area with lots of curves. Could have easily resulted in an accident.…
Steering gear for power assistance failed while driving and the steering gear had to be replaced. Car became very difficult to steer. Luckily was not driving at speed and it happened in a parking lot. I live in a mountainous area with lots of curves. Could have easily resulted in an accident. Was able to drive back home slowly as it happened while in my sub-division. Had to have car towed to the nearest dealer for repairs as it was unsafe to drive at speed.
- Engine · Power train
I have noticed a coolant leak that is the result of a faulty water pump design. To make it worse, the rocket scientists at Ford Motor Company buried the water pump internally in the engine. It is a very expensive repair on what should be a component bolted to the exterior of the engine. There…
I have noticed a coolant leak that is the result of a faulty water pump design. To make it worse, the rocket scientists at Ford Motor Company buried the water pump internally in the engine. It is a very expensive repair on what should be a component bolted to the exterior of the engine. There are numerous Class Action Lawsuits against FMC for this matter. I think a recall should be issued or compensation for repairs on what is a very expensive endeavor. My wife drives this car. I am going through the repair process. FMC is known to have hidden the problem. Please issue a recall so people are not burdened by a bad corporate decision. Faulty water pumps can cause engine failure resulting in an accident on the public roadway. Cars should have building codes that forbid these stupid designs. Cars should be designed to be easier to repair with modularity. As a government agency, this is in the public interest to make FMC accountable for their faulty design and issue a recall or compensation for repairs related to this faulty part. MK
- Engine and engine cooling › Exhaust system › Emission control › Urea injection system (def)
The vehicle is exhausting leaked fluid through the vents inside cabin at 23,000 miles causing headaches and fatigue. The Power transfer unit does not allow for maintenance and has no drain plug. The unit seems to fail alot with Fords when looking online. It is dangerous for the driver to smell this inside the cabin.
- Suspension
The contact owns a 2015 Lincoln MKS. The contact took the vehicle to the dealer for routine servicing and was informed that the rear suspension toe links were loose and needed to be replaced. The vehicle had not been repaired. The contact learned of a previous recall for the failure. The contact…
The contact owns a 2015 Lincoln MKS. The contact took the vehicle to the dealer for routine servicing and was informed that the rear suspension toe links were loose and needed to be replaced. The vehicle had not been repaired. The contact learned of a previous recall for the failure. The contact was informed that the VIN was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000.
- Engine · Fuel system, gasoline · Structure › Body
TL* the contact owns a 2015 lincoln MKS. The contact stated that the fuel gauge was reading 3/4 of a tank after filling up the tank. The contact stated she noticed a fuel leak inside the vehicle. Upon investigation, the contact associated the failure with nhtsa campaign number: 15v605000 (fuel…
TL* the contact owns a 2015 lincoln MKS. The contact stated that the fuel gauge was reading 3/4 of a tank after filling up the tank. The contact stated she noticed a fuel leak inside the vehicle. Upon investigation, the contact associated the failure with nhtsa campaign number: 15v605000 (fuel system, gasoline) however, the vin was not included. The contact also stated that the front driver's and front passenger's side seat panels were detaching from the vehicle and prevented her from being able to move the seats. The contact also stated that the vehicle was unable to accelerate and jerked into gear while driving at various speeds. The vehicle was taken to the local dealer richmond ford lincoln (4600 w broad st, richmond, va 23230, (804) 358-5521) where it was diagnosed with needing the seat panels to be replaced. The dealer was made aware of the failure with the fuel tank reading. The vehicle was repaired but continued to experience the failure with the seat panels. The manufacturer had been informed of the failure. The failure mileage was 15,160.
- Steering
Steering shut down , could not move steering wheel. Had I not been on strat road, gong 70 mph would have been killed.this extremaly bad situation. Interstate90
- Electrical system · Engine
I took my 2015 lincoln MKS to the ford dealership to replace a water pump. after they inspected my vehicle, they determined that it was indeed a bad water pump. they quoted that it would take 15 hours for the repair and cost $2,500. I had no other choice but to have my car repaired and paid…
I took my 2015 lincoln MKS to the ford dealership to replace a water pump. after they inspected my vehicle, they determined that it was indeed a bad water pump. they quoted that it would take 15 hours for the repair and cost $2,500. I had no other choice but to have my car repaired and paid $2,547. 5 days later my son was driving the car stopped and filled the car with gas. he drove the car 1000 ft and noticed white smoke coming from the engine. he parked the car and got out and the car ignited with the engine turned off. the fire destroyed the entire car. the fire department had to put the fire out. the fire started in the engine.*dt*jb
- Fuel/propulsion system · Power train
At times, while driving, my engine will stall and slow down regardless if I'm still pressing the gas pedal. I generally shut the engine down and wait like thirty seconds and restart. It IS usually ok then until the next episode. I included the last date it happened. It has been doing it over my years of ownership. *tr
- Air bags
TL* the contact owns a 2015 lincoln MKS. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The contact called lincoln of cincinnati located at (9620 montgomery rd, cincinnati, oh 45242) and was given an estimate for the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 27,000.
- Unknown or other
I have a 2015 lincoln MKS purchased in may 2016. It has a malfunctioning fcim panel . Whereby the heater will turn on all by itself and goes up to its highest temps tire and then stop. It has a touch screen to turn down or off to allow you to reset the temps. But IS now not working and temp stuck…
I have a 2015 lincoln MKS purchased in may 2016. It has a malfunctioning fcim panel . Whereby the heater will turn on all by itself and goes up to its highest temps tire and then stop. It has a touch screen to turn down or off to allow you to reset the temps. But IS now not working and temp stuck on heat and vehicle IS now undrivable. And ford/lincoln refuses to acknowledge problem, let alone fix it despite numerous complaints. This problem has been ongoing for 1 1/2 years.
- Engine · Power train
My vehicle suddenly lost power while I was driving on highway. I have to stop vehicle on sideline open the door and start it again for it to start. I didn't ran into this issue for few days but it occurred again today in morning while I was driving. The issue get resolved when I stop the car and…
My vehicle suddenly lost power while I was driving on highway. I have to stop vehicle on sideline open the door and start it again for it to start. I didn't ran into this issue for few days but it occurred again today in morning while I was driving. The issue get resolved when I stop the car and start it again and there IS no error code or issues that I can use to diagnose and get the issue resolved with car. sudden loss of power in car IS terrifying on highway
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10214492Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701. This may be caused by the direct clutch cylinder/tone wheel (7F283) inadvertently forcing the snap ring out of position resulting in damage to the direct clutch hub (7G384). Service part (7J250) complete rotating 3-5-R clutch module is now available. Refer to Workshop Manual (WSM), Section 307-01. For claiming, use causal part 7F283 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) manual.
- 10205031Touchscreen navigation system - arabic language - blank screen
- 10204993Demonsftration/Delivery Hold - Customer Satisfaction Program 15B32 Certain 2015 Model Year F-150, MKS, and 2016 Explorer, F-Super Duty, and
- 10201050Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10194428Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
- 10180428Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
- 10172972SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
- 10169986Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10164596Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
- 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
- 101609362015-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police vehicles built on or before 10-Jun-2016 and equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) may exhibit a PTU venting, an odor originating from the PTU, or noise originating from the PTU. These vehicles may be a candidate for rebuild using PTU Idler Gear/Shaft/Bearing Kit (GB5Z-7P258-A). Refer to Workshop Manual (WSM), Section 308-07.
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10160880Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10159494SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
- 10159489Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- 10156887Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
- 10155575Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
- 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
- 10152473For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
- 10137131Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. This may be due to break down of the power transfer unit (PTU) fluid caused by excessive heat. If the source of the odor is identified as originating from the PTU, an idler bearing repair kit is available to repair the PTU. Refer to the Workshop Manual (WSM), Section 308-07. If the PTU is determined to be repairable, utilize kit GB5Z-7P258-A and the included instruction sheet. For claiming use causal part 7P258 and applicable labor operations in section 07 of the Service Labor Time Standards (SLTS) Manual.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
- 10119686Certain 2015 Model Year Flex and Taurus, 2015-2016 Model Year C-MAX, and MKS, and 2016 Model Year Edge, Fusion, MKZ, and Transit Connect Vehicles - Electronic Throttle Body Replacement
- 10109079Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 10109063Some 2015-2016 vehicles equipped with 6F50/6F55 transmission Built On 11/2/2015 And Through 2/1/2016 may exhibit no reverse, 3rd and 5th gear and/or DTCs P0715, P0717, P0756 and/or P2701. This may be caused by the direct clutch snap ring out of position and/or damage to the direct clutch hub. The cause of the failure is the Tone Wheel surface putting uneven load on the snap ring. To repair this condition the Tone Wheel (7F283) must be replaced,(also referred to as Direct Clutch Cylinder/Tone wheel) in addition to the Tone Wheel, replace Direct Clutch Hub (7G384), Direct Clutch Return Spring (7F235), Direct Clutch Snap Ring (7C122), TSS Sensor (7M101), Seal Kit (7153) and filter in the kit. Disassemble, clean the transmission and main control to remove metal particles. Refer to WSM, Section 307-01. Use causal part 7F283 and applicable Labor ops from SLTS section 7.
- 101090122013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.
- 10095995Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
- 10095858Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (AWD) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. To identify this noise, refer to workshop manual (wsm), section 100-04, and follow the symptom chart. If the source of the noise IS identified as the ptu and/or internal to the ptu, disassemble ptu assembly. Refer to updated wsm, section 308-07. If the ptu IS determined to be repairable, utilize kit gb5z-7p258-a and the included instruction sheet. For claiming, use causal part 7p258 and applicable labor operations in section 07 of the service labor time standards (slts) manual.
- 10095184Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features IS not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: monroney label (window sticker), professional technician society (pts) oasis tab select sync or hvbom. For genuine ford accessories use: pts workshop tab select dealer installed accessory or accessory installation.
- 10095154To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye IS available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored fluorescent dye and pure uv lamp are now in the rotunda catalog. Dye and lamp part numbers. Gasoline only dye: 1 ounce bottle 164-tp-33200601. Diesel only dye: 8 ounce bottle: 164-tp-3320-0008. Pure uv diagnostic inspection lamp 164-tp8695 or 164-r3748.
- 100911402013-2017 explorer, taurus, MKS exhaust studs not missing
- 10091003Setting the correct tire inflation pressure IS an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorrectly. Tire pressures from the factory are not set to the correct specification. Maintaining the correct tire pressure IS key to the ride characteristics of the vehicle and affects ride quality, handling, load capacity and tire wear. The recommended pressure settings can be found on the tire information label in the driver's side front door jam. Do not use the tire pressures listed on the sidewall of the tires. Maintaining the tire pressure IS part of normal maintenance. It should be rechecked monthly, per the owner guide and during the recommended tire rotation intervals.
- 10090671Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 MKX vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle IS first started with diagnostic trouble code (dtc) u0184, no volume control, or a stuck cd with no slot blockage. Prior to starting normal diagnosis for any of these conditions, verify the acm IS at the latest calibration using ids version 102.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. Use the applicable labor operation in section 11 of the slts manual and causal part 18c869 when claiming this repair.
- 10078990Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
Every Lincoln MKS model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.