2017 Mack Granite (gu)

Recalls

3 recalls name the 2017 Mack Granite (gu). Newest first.

• Exterior lighting › Turn signal

  Aug 25, 2023NHTSA 23V60000027,418 vehicles

  Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Risk and remedy

  Risk

  Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.

  Remedy

  Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.

  Full recall details →

• Suspension › Front › Hub

  Dec 23, 2016NHTSA 16V929000200 vehicles

  Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.

  Risk and remedy

  Risk

  Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.

  Remedy

  Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.

  Full recall details →

• Steering

  Feb 19, 2016NHTSA 16V0980001,187 vehicles

  Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Granite (GU) and TerraPro (MRU) trucks manufactured from November 9, 2015, through January 19, 2016. The affected trucks may be missing a roll pin to secure the upper steering yoke to the steering shaft.

  Risk and remedy

  Risk

  If the roll pin is missing, the steering shaft may disconnect from the yoke, resulting in a complete loss of steering and increasing the risk of a crash.

  Remedy

  Mack will notify owners, and dealers will inspect the vehicles and replace the steering shaft if the roll pin is missing, free of charge. The recall began on April 1, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0400.

  Full recall details →

Owner complaints

Latest complaints

• Dec 11, 2018KYCrash1 injury
  Wheels
  This referral involves a dump truck injury accident resulting in the vehicle overturning. I am a ky osha compliance officer assigned a complaint in regards to this vehicle. The complainant alleges that the truck needed new tires. They allege that a blown worn tire caused this accident. The accident…

  This referral involves a dump truck injury accident resulting in the vehicle overturning. I am a ky osha compliance officer assigned a complaint in regards to this vehicle. The complainant alleges that the truck needed new tires. They allege that a blown worn tire caused this accident. The accident happened near marion, ky. The truck IS now in a collision repair center at 945 nandino blvd in lexington, ky. I inspected the vehicle and it had a worn inner right rear tire. The truck was loaded with 25 tons of gravel and traveling at approximately 45 mph when the driver lost control of the vehicle which eventually overturned. No other vehicles were involved. Since this IS more of a dot issue I am referring the matter to dot for possible follow up with ky cve. My name IS [xxx]i am attaching the police report on the incident. Thank you. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *cc *tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010857Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
• 11009710EMISISON RECALL - SCR Replacement.
• 11008396Service Campaign: GR Hood Insulation
• 11008377CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
• 11008374CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
• 11008368CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the parameter YYT is set to "Enable" with Premium Tech Tool.
• 11008366CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
• 11006927CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
• 11006925CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
• 11006923CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.
• 11005410CBR: Telematics Gateway (TGW) Connect Ability Issues
• 11003042CBR - Accelerator Pedal: Inspection Instructions
• 11000831CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.
• 11000826Emission Recall: Mack Trucks has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles equipped with the MY 2017 or 2018 MP8 (13L VGT) engine are not meeting California and EPA emissions standards, or Mack cannot confirm its compliance. These vehicles have been flagged due to telematics data showing that the NOx conversion efficiency of the SCR system has dropped below 94% for eight weeks. Alternatively, these vehicles may have communication issues with telematics, such as not reporting or ceasing reporting for the same period.
• 11000819Emission Recall: Mack Trucks has determined that certain vehicles equipped with a model year (MY) 2017-2018 MP8 VGT engines may not meet California and Federal Regulations (CARB). This Recall is for updated software that will reduce the amount of time necessary for the system to operate in a cold engine warm-up strategy and provide health monitoring of the Selective Catalyst Reduction (SCR).
• 10253804CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
• 10251334Service Campaign - MP8 Stainless Oil Pan.
• 10251333CBR -Telematics Gateway (TGW) Connect Ability Issues
• 10251331CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
• 10251329CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
• 10251328CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
• 10249553CBR: TGW Will Not Connect After SIM Card Replacement
• 10249551CBR: Frame Or Cab Lean
• 10248108Emissions Campaign: Mack Trucks has determined that certain 2014 - 2018 commercial model year CXU, GU, LEU, LR, MRU Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software.
• 10248101CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
• 10246086TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
• 10244803CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
• 10243529Owner Notification Letter, Extended Warranty Coverage U113. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
• 10243526Owner Notification Letter, Extended Warranty Coverage U112. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
• 10243504Owner Notification Letter, Extended Warranty Coverage U111. The Fuel Control Module is the component provided coverage under this warranty extension.
• 10243454CBR: Model Year 2017, 2018 - US17GHG Common Rail Fuel System Component Electrical Faults
• 10243453TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
• 10241946TSB: Barksdale Leveling Valve, Leak Test
• 10241945TSB: Air Restriction Indicator
• 10240231CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
• 10240202CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
• 10237374Service Literature Published and Released in May, 2023
• 10237354CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
• 10237351CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
• 10237348CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode

Every Mack Granite (gu) model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.