Mack Trucks, Inc. (Mack) is recalling certain 2019-2023 LR battery electric trucks. The power cables that connect to the windscreen heater relay may have a loose connection and cause the relay to fail.
Risk and remedy
Risk
A relay that fails in the closed position will continue to power the cabin heater, overheating the relay and increasing the risk of a fire.
Remedy
Dealers will tighten the power cable to relay connection, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SCC0444.
Mack Trucks, Inc. (Mack) is recalling certain 2019 and 2021-2023 LRBE battery electric trucks. The cabin heater relay may fail, causing the coolant heater to overheat.
Risk and remedy
Risk
A coolant heater that overheats can increase the risk of fire.
Remedy
Dealers will update the software for the Hybrid Powertrain Control Unit and Instrument Cluster, and install replacement relays, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0440.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11010823Mack Chassis - Battery Electric Vehicle (BEV) Cab Heater Diagnostics. Fault code C102571 and C102572 can be a result of insufficient coolant flowthrough the cab heater system.
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