Mack Trucks, Inc. (Mack) is recalling certain 2022-2025 Mack LRBE trucks. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
Risk and remedy
Risk
A short circuit increases the risk of a fire.
Remedy
Dealers will replace the batteries, free of charge. Owner notification letters were mailed April 24, 2025. Owner notification letters will be mailed on or before August 25, 2025, for the additional vehicles added on July 22, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0475.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11010823Mack Chassis - Battery Electric Vehicle (BEV) Cab Heater Diagnostics. Fault code C102571 and C102572 can be a result of insufficient coolant flowthrough the cab heater system.
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11008380CBR: Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation
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11006926CBR: Battery Electric Vehicle (BEV) DTCP108664 - Charging Switch Unit B, Voltage Supply, Signal Plausibility Failure
11003037CBR - Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation
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10253818CBR: Battery Electric Vehicle (BEV) DTC P108664 - Charging Switch Unit B, Voltage Supply, Signal Plausibility Failure