2023 Mack Pinnacle (pi/pn)

Recalls

1 recall names the 2023 Mack Pinnacle (pi/pn). Newest first.

• Electrical system › Software

  Oct 23, 2024NHTSA 24V79200059,338 vehicles

  Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

  Risk and remedy

  Risk

  Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

  Remedy

  Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

  Full recall details →

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010857Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
• 11010820CBR - 11L Engine block compatibility and Backward Conversion Parts Requirements
• 11009708Emission Recall - Mack Trucks has determined that certain vehicles equipped with a model year (MY) 2022-2024 MP8 model engines, may be equipped with an improper engine software calibration that does not match the engine certification label.
• 11009705CBR - Mack Chassis - Timing Gear Plate Repair
• 11008392Service Campaign: TGW3 Non-Communication
• 11008382CBR: Vehicles Equipped With A Lift Axle - Wheel Speed Fault Code SPN 793, SPN 794 Set When Axle Is Up
• 11008380CBR: Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation
• 11008379CBR: Diagnostic Trouble Code (DTC) P107471 - AMT-F
• 11008377CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
• 11008374CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
• 11008368CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the parameter YYT is set to "Enable" with Premium Tech Tool.
• 11008366CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
• 11006927CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
• 11006925CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
• 11006924CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)
• 11006923CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.
• 11006860Service Campaign: Mack trucks has determined that certain AN, GR, PI, TE, and LR model trucks built with TGW3 have stopped communicating after production.
• 11005413CBR: Mack Pinnacle With 70 Inch Sleeper -Heater Hoses/Pipes Rubbing Inner Hood
• 11005412CBR: Mack Chassis - Day Cab Glass Breakage
• 11005411CBR: Drivers Information Display (DID)Inoperative After Cluster Replacement And Programming
• 11005410CBR: Telematics Gateway (TGW) Connect Ability Issues
• 11005409CBR: Diagnostic Trouble Code (DTC) P107471 - AMT-F
• 11005408CBR: Turbo Compound 2nd Generation - EGR And O r DPF Diagnostic Trouble Codes(DTC), Diagnostic And Repair Information
• 11005407CBR: Mack Anthem (AN) And Pinnacle (PI) -Bendix ABS Fault SPN 807 FMI 13 Blink code 19-4
• 11003042CBR - Accelerator Pedal: Inspection Instructions
• 11003037CBR - Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation
• 11003035CBR - Drivers Information Display (DID) Inoperative After Cluster Replacement And Programming
• 11002843CBR - Brake Caliper Concerns And Premature Brake Pad Wear - Model Year 2023 - 2024
• 10253817CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults
• 10253810CBR: Diagnostic Trouble Code (DTC) P107471 -AMT-F
• 10253809CBR: Turbo Compound 2nd Generation - EGR And / Or DPF Diagnostic Trouble Codes (DTC), Diagnostic And Repair Information.
• 10253807CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
• 10253804CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
• 10252315Service Campaign: Mack trucks has determined that certain AN, GR, PI, and TE model trucks built with a MP8 engine could experience a reduced clamping load on the turbocharger mounting hardware causing the hardware to become loose. On affected vehicles follow the instructions below to remove the turbocharger and replace the mounting hardware and mounting gasket with new parts.
• 10252311CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.
• 10251337Fleet Improvement - Atlantic Waste axle temp
• 10251333CBR -Telematics Gateway (TGW) Connect Ability Issues
• 10251331CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
• 10251330CBR - Diagnostic Trouble Code (DTC) P107471 - AMT-F
• 10251329CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

Every Mack Pinnacle (pi/pn) model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.