2024 Mack Pinnacle (pi/pn)
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Mack › Pinnacle (pi/pn) › 2024
These records cover every 2024 Mack Pinnacle (pi/pn). To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2024 Mack Pinnacle (pi/pn). Newest first.
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Pinnacle (PI/PN) trucks. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Risk and remedy
Risk
Insufficient air volume can reduce braking performance and increase the risk of a crash.
Remedy
Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0473.
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Risk and remedy
Risk
Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy
Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
Risk and remedy
Risk
An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Remedy
Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
Risk and remedy
Risk
A loss of steering control increases the risk of a crash.
Remedy
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem and Pinnacle vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative.
Risk and remedy
Risk
Driving with an inoperative electronic stability control system can increase the risk of a crash.
Remedy
Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0450.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010857Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
- 11010820CBR - 11L Engine block compatibility and Backward Conversion Parts Requirements
- 11009708Emission Recall - Mack Trucks has determined that certain vehicles equipped with a model year (MY) 2022-2024 MP8 model engines, may be equipped with an improper engine software calibration that does not match the engine certification label.
- 11009707CBR - One-Box SCR Weld Leaks.
- 11009706CBR - 13L Engine - Rear Main Oil Seal Leak - Model Year 2025
- 11009705CBR - Mack Chassis - Timing Gear Plate Repair
- 11008392Service Campaign: TGW3 Non-Communication
- 11008382CBR: Vehicles Equipped With A Lift Axle - Wheel Speed Fault Code SPN 793, SPN 794 Set When Axle Is Up
- 11008380CBR: Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation
- 11008379CBR: Diagnostic Trouble Code (DTC) P107471 - AMT-F
- 11008377CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
- 11008374CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
- 11008368CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the parameter YYT is set to "Enable" with Premium Tech Tool.
- 11008366CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
- 11006927CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
- 11006925CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
- 11006924CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)
- 11006923CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.
- 11006863Service Campaign: Mack trucks has determined that certain AN, GR, and PI models were built using the incorrect power steering cooler hose clamps.
- 11006860Service Campaign: Mack trucks has determined that certain AN, GR, PI, TE, and LR model trucks built with TGW3 have stopped communicating after production.
- 11005413CBR: Mack Pinnacle With 70 Inch Sleeper -Heater Hoses/Pipes Rubbing Inner Hood
- 11005412CBR: Mack Chassis - Day Cab Glass Breakage
- 11005411CBR: Drivers Information Display (DID)Inoperative After Cluster Replacement And Programming
- 11005410CBR: Telematics Gateway (TGW) Connect Ability Issues
- 11005408CBR: Turbo Compound 2nd Generation - EGR And O r DPF Diagnostic Trouble Codes(DTC), Diagnostic And Repair Information
- 11005407CBR: Mack Anthem (AN) And Pinnacle (PI) -Bendix ABS Fault SPN 807 FMI 13 Blink code 19-4
- 11003045SC - Steering Stub Shaft Hardware Replacement
- 11003042CBR - Accelerator Pedal: Inspection Instructions
- 11003037CBR - Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation
- 11003035CBR - Drivers Information Display (DID) Inoperative After Cluster Replacement And Programming
- 11002843CBR - Brake Caliper Concerns And Premature Brake Pad Wear - Model Year 2023 - 2024
- 10253817CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults
- 10253810CBR: Diagnostic Trouble Code (DTC) P107471 -AMT-F
- 10253809CBR: Turbo Compound 2nd Generation - EGR And / Or DPF Diagnostic Trouble Codes (DTC), Diagnostic And Repair Information.
- 10253807CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
- 10253804CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
- 10253781Service Campaign: Steering Stub Shaft Hardware Replacement
- 10253778Service Campaign: OTA Premature Oil Service Pop-up
- 10252315Service Campaign: Mack trucks has determined that certain AN, GR, PI, and TE model trucks built with a MP8 engine could experience a reduced clamping load on the turbocharger mounting hardware causing the hardware to become loose. On affected vehicles follow the instructions below to remove the turbocharger and replace the mounting hardware and mounting gasket with new parts.
- 10252311CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.
Every Mack Pinnacle (pi/pn) model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.