2023 Maserati Grecale
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Maserati › Grecale › 2023
These records cover every 2023 Maserati Grecale. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2023 Maserati Grecale. Newest first.
Maserati North America, Inc. (Maserati) is recalling certain 2024-2025 Grancabrio, 2024-2025 Granturismo, and 2023-2025 Grecale vehicles. The headlights may be missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Risk and remedy
Risk
Improperly aimed headlights can result in insufficient illumination of the road, reducing the driver's visibility, and increasing the risk of a crash.
Remedy
Maserati North America will inspect and, if necessary, install one or two caps to cover the horizontal headlight aim adjustment mechanism, free of charge. Owner notification letters were mailed November 25, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 805. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 28, 2025.
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Risk and remedy
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
The radio software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 10, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 740.
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale and 2024 GranTurismo vehicles. The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Risk and remedy
Risk
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of injury or crash.
Remedy
Dealers will update the CVPAM software, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 761.
Owner complaints
12 complaints
What owners report most
Latest complaints
- Electrical system
While the vehicle was in motion, it became unresponsive and lost power, creating an extremely dangerous situation for us and other motorists. It started signaling a hybrid power failure, then power steering wheel failure, then ABS until it stopped working while in motion.
- Unknown or other · Wheels
The vehicle was running and locked itself with the key inside, without the driver. I had to get the other key to unlock the vehicle and retrieve the key locked inside. While driving, the vehicle does not stay in the middle of the lane. The wheels pull to the left and right while driving, as if the…
The vehicle was running and locked itself with the key inside, without the driver. I had to get the other key to unlock the vehicle and retrieve the key locked inside. While driving, the vehicle does not stay in the middle of the lane. The wheels pull to the left and right while driving, as if the driving assist is controlling the vehicle and pulling it to either side of the lane. I have to hold the steering wheel tightly to keep it from veering into the other lane.
- Electrical system · Service brakes
BRAKE FAILURE - SAFETY DEFECT RELEASED BY DEALER Brake pad warning light first appeared in February 2026. Dealer advised replacing rear brake pads. I chose to have the service performed at German Auto Care using original Maserati brake pads. Warning light continued intermittently after…
BRAKE FAILURE - SAFETY DEFECT RELEASED BY DEALER Brake pad warning light first appeared in February 2026. Dealer advised replacing rear brake pads. I chose to have the service performed at German Auto Care using original Maserati brake pads. Warning light continued intermittently after replacement. On 4/10/2026 during oil change service I informed dealer about ongoing brake pad warning light. Dealer repair order documented "8mm Pass" and returned vehicle. On 5/11/2026 manufacturer was emailed prior notice of unresolved brake safety defect and repair deadline. On 5/14/2026 manufacturer executive replied refusing assistance and claimed dealer did "full inspection" with "all fluids topped off." On 5/15/2026 same dealer repair order documented: "Left front inner pad 2mm, brake sensor contacted, right front 5mm, rear 4mm." Photos of failed brakes attached. Coolant expansion tank "nearly empty" contradicting 5/14 email. On 5/18/2026 dealer released vehicle with $0.00 customer approved. $5,311.32 in safety items declined. Brake warning light remains active. Photos at 55,952mi and 55,981mi attached. Vehicle is unsafe to drive. Dealer falsified 4/10/2026 records. Manufacturer had prior notice and refused assistance 1 day before failure was documented by dealer. Request immediate investigation. The failed brake components are available for inspection upon request. Safety of driver and public was put at risk due to dealer releasing vehicle with 2mm brake pads. Problem was confirmed by dealer technician on repair order with photos. Manufacturer was notified before and after failure. Warning light first appeared in February 2026 and remains active intermittently.
- Forward collision avoidance › Warnings · Lane departure › Blind spot detection
This complaint concerns a safety related recall issued by Maserati. I'm required to drive over 100 miles to the nearest authorized dealership to have the recall performed. No closer repair option, mobile repair, or alternative remedy was offered. Requiring this distance creates an unreasonable…
This complaint concerns a safety related recall issued by Maserati. I'm required to drive over 100 miles to the nearest authorized dealership to have the recall performed. No closer repair option, mobile repair, or alternative remedy was offered. Requiring this distance creates an unreasonable burden and discourages timely completion of a safety recall, potentially placing drivers at risk. Last year there was another re-call where I had to drive over 100 miles as well.
- Service brakes, hydraulic · Vehicle speed control
The contact owns a 2023 Maserati Grecale. The contact stated that while driving 20 MPH and approaching a stop sign, the brake pedal was depressed, but the vehicle failed to stop as intended, made a loud revving sound, and the vehicle decelerated to approximately 15 MPH. There was no warning light…
The contact owns a 2023 Maserati Grecale. The contact stated that while driving 20 MPH and approaching a stop sign, the brake pedal was depressed, but the vehicle failed to stop as intended, made a loud revving sound, and the vehicle decelerated to approximately 15 MPH. There was no warning light illuminated. The contact stated that the vehicle passed the stop sign, and the contact manually turned off and parked the vehicle. The vehicle was towed to the dealer, where it was test-driven, but the failure could not be replicated. The contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact inquired about buyback assistance. The manufacturer was notified of the failure and sent documents to the contact, offering monetary compensation in exchange for not reporting the safety failure. The failure mileage was approximately 2,666.
- Electrical system · Service brakes · Steering
While driving on the highway on 09/19/2025, my 2023 Maserati Grecale suddenly lost all electrical power. The battery failed without warning, and the vehicle became completely unresponsive, including loss of steering and braking functions. This created an extremely dangerous situation where I had no…
While driving on the highway on 09/19/2025, my 2023 Maserati Grecale suddenly lost all electrical power. The battery failed without warning, and the vehicle became completely unresponsive, including loss of steering and braking functions. This created an extremely dangerous situation where I had no control over the car in the middle of a highway while driving at 55mph. This is a major safety defect. I no longer feel safe driving this vehicle and intend to return it. Immediate investigation is needed, as this failure could cause fatal accidents.
- Unknown or other
CAR KEEPS LOCKING ITSELF, SOMETIMES WITH THE KEYS INSIDE. It is available for inspection. This issue is a major problem as the driver can be left stranded or if there are young children or pets in the car. The dealer has confirmed the problem and has no solution. We have tried all the lock settings…
CAR KEEPS LOCKING ITSELF, SOMETIMES WITH THE KEYS INSIDE. It is available for inspection. This issue is a major problem as the driver can be left stranded or if there are young children or pets in the car. The dealer has confirmed the problem and has no solution. We have tried all the lock settings to no avail. No warning signals from the car; we bought the vehicle used as a demo with 10,000km. Problems began immediately.
- Power train · Service brakes · Vehicle speed control
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and…
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
- Electrical system · Engine · Service brakes
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override…
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
- Latches/locks/linkages
The contact owns a 2023 Maserati Grecale. The contact stated that the vehicle auto locked with the keys inside. The contact stated that while putting her children and other items inside the vehicle, the doors automatically locked. The contact attempted to use the App to unlock the vehicle, but the…
The contact owns a 2023 Maserati Grecale. The contact stated that the vehicle auto locked with the keys inside. The contact stated that while putting her children and other items inside the vehicle, the doors automatically locked. The contact attempted to use the App to unlock the vehicle, but the vehicle failed to respond. The contact was able to use the spare key to open the vehicle. The contact's child was locked inside the vehicle. The contact stated that after closing the door, the vehicle locked on demand. Additionally, a child was locked in the vehicle, but was able to manually unlock the vehicle and exit safely. The contact had to contact the Police, who attempted to unlock the vehicle but failed in unlocking the vehicle. A Police report was filed. The message “key-not-sensing” was displayed prior to the failure. The local dealer informed the contact that there was no fix and that the feature was the standard feature. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 10,000.
- Electrical system · Forward collision avoidance › Automatic emergency braking · Service brakes
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was…
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual maintenance the day before. The dealer thinks that it may be related to software updates that had been made to the vehicle, but that has not been confirmed. I feel that I am very fortunate to be alive as without the brakes, I was a danger to myself and others. This specific problem has not occurred before.
- Engine and engine cooling
The contact owns a 2023 Maserati Grecale. The contact stated while driving at approximately 45 MPH, the vehicle started losing motive power. The coolant warning light was illuminated. The vehicle was veered to the side of the road and restarted. The vehicle was towed to a dealer where it was…
The contact owns a 2023 Maserati Grecale. The contact stated while driving at approximately 45 MPH, the vehicle started losing motive power. The coolant warning light was illuminated. The vehicle was veered to the side of the road and restarted. The vehicle was towed to a dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 800.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011979his Technical bulletin serves as a guideline and outlines requirements when considering a possible engine replacement on Maserati vehicles. Please refer to Bulletin MAS004175 PNP 24-01 Light Engine - Long Block Repairs Under Warranty for further information.
- 11011974This document aims to provide diagnostic information regarding problems of abnormal noise or breakage of the BSG (Belt Starter Generator) belt. This diagnostic sheet requires a BOL under Support Request to be opened.
- 11011971his Technical bulletin serves as a guideline and outlines requirements when considering a possible engine replacement on Maserati vehicles. Please refer to Bulletin MAS004175 PNP 24-01 Light Engine - Long Block Repairs Under Warranty for further information.
- 11010842Certain Maserati Grecale ICE and BEV (M182) MY23, MY24, and MY25 listed in MODISCS+ are involved in a Rapid Update to update the software on multiple ECU modules
- 11010840Certain Maserati Grecale ICE (M182) MY23 MY24 listed in MODISCS+ are involved in a Rapid Update to check the front wiring harness routing and installation. The procedure therefore consists of checking the positioning of the wiring and the possible repositioning of the fastening strap to avoid any type of interference event at a later time.
- 11010688As an essential component in the electrical system in Maserati vehicles, the battery plays a crucial role in ensuring reliable performance and safety. To help maintain battery peak condition, and ensure optimal performance, this bulletin covers important warranty policies, and guidelines for testing, maintenance, and diagnosis of batteries using the new E-XTEQ MAXIMUS battery charger/tester. Please refer to the most recently published BOL Policy and Prior Approval Components List to verify if a BOL Report is required for battery replacement.
- 11010686The Rapid Updates (Campaigns) in the list below will be closed starting from November 18, 2024. Claims received after this date will no longer be accepted. Effective from the publication date of this document, the Mandatory Flag will be removed for all campaigns listed, allowing for easier management as we approach the closure period. Campaign Number Campaign Description Closure Date 514 MC20 MY22 Radiator pipe coolant leakage 11.18.2024 550 M157 V6 Engine Harness Position Check 11.18.2024 574 MC20 Interior Handle Replacement 11.18.2024 575 M182 Air suspension Leak Check 11.18.2024 590 MC20 Door Latch Noise 11.18.2024 596 MC20 Cielo PTCM SW Update 11.18.2024 618 M182 - Radio R1H FOTA SW UPDATE (S27.28) 11.18.2024 646 MC20 Side Mirror Check 11.18.2024 649 MC20 Radiator pipe coolant leakage (ext 514) 11.18.2024 655 MC20 AC pipe connection check 11.18.202
- 11009527This technical bulletin provides guidance and additional information on normal shock absorber operations that are often mistakenly identified as defective. It establishes criteria for inspecting and diagnosing shock absorbers for potential leakage to help prevent the unnecessary replacement of non-defective components
- 11009526This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible axle shaft noise.
- 11009522This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible rear exhaust silencer noise anomalies
- 11008936To meet technical requirements, Maserati has introduced an L4 MHEV injector lower O-ring replacement kit (PN 900100021) to ensure the highest quality during this operation. This tool allows for the first-time replacement of individual lower injector O-rings on L4 MHEV engines. Now, instead of replacing the entire rail, you can simply replace the O-rings using Kit 673012512
- 11008927This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible rear exhaust noise anomalies.
- 11008926This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible Steering rack anomalies.
- 11008153his Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible Engine Oil Level Too Low message on cluster on Maserati Grecale models.
- 11007822Rapid Update 743 Grecale - AGSM Software Update. Certain Maserati Grecale (M182) MY23 MY24 and MY25 listed in MODISCS+ are involved in a Rapid Update to update the AGSM (Automatic Gearbox Shifter Module) software. This action is necessary to prevent the Park button from potentially getting "stuck ON" or the inability to shift the gear out of "P." This issue could prevent the vehicle from being moved and may result in DTCs P07BE-00/1E1700 being stored in the AGSM.
- 11006614his Bulletin provides new information regarding the Maserati Tutorship Process for Harman R1 ETM components.
- 11005390Certain Maserati Grecale (M182) MY23 MY24 MY25 listed in MODISCS+ are involved in a Rapid Update to update the BSM (Braking System Module) software. This action is necessary to prevent the potential appearance of multiple warning lights on the instrument cluster during the initial key-on. In rare cases, a firmer brake pedal feel may occur.
- 11005389MDEVO Release 9.8.1 new features New login interface Active diagnosis introduction for Go direct function (only for BEV vehicles) MY25 version for all vehicles, Hard Reset function (Active Diagnosis), specs update, general improvements.
- 11004981Certain Maserati Grecale MY23 MY24 listed in MODISCS+ are involved in a Rapid Update to add extra protective tape to both rear "Door to body" connectors. Some vehicles may have been fitted with a protective weather seal boot on the body-to-door connectors that may not ensure proper insulation against moisture infiltration. To address this, a rework has been devised: taping the boot to the connector to prevent any potential moisture infiltration.
- 11002664Grecale & GranTurismo 12 Volt Battery Best Practices- Diagnostic checklist for a "Dead Battery" concern.
- 11001828This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible door speaker noise anomalies.
- 11001827This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible Axle shaft noise.
- 11000728This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible door panel anomalies.
- 11000477This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible keyfob recognition and TPMS anomalies.
- 11000476Certain Maserati Grecale (M182) MY23 MY24 listed in MODISCS+ are involved in a Rapid Update to reposition the RFHM antenna. Under certain conditions, the RFMH system may encounter signal reception issues, resulting in errors and inconveniences for the customer. These may include difficulties in opening doors or the rear hood, despite proximity and the key being readily available.
- 11000475This Diagnostic Sheet serves as a guide and provides additional diagnostic info on how to diagnose possible engine misfires or irregularities, highlighting the importance of refraining from disassembling the Central (Pre-Chamber) spark plugs unless instructed to do so.
- 11000471This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible TBM anomalies for malfunctions related to the management of the TBM module (emergency call module).
- 11000469This Technical bulletin serves as a guide and provides additional diagnostic info for possible DTCs P1217 and P2D1100 stored in the ECM for abnormal exhaust noise.
- 11000468The Maserati Grecale and New Granturismo offer an air suspension system (standard equipment on all versions for New Granturismo and OPT for Grecale) that improves the ride, comfort, and the vehicle handling in all conditions to maximize the Maserati driving experience.
- 11000467This Technical bulletin serves as a guide and provides additional diagnostic info for possible DTC P2463 stored in the ECM.
- 11000466This Technical bulletin serves as a guide and provides additional diagnostic info for possible steering wheel vibration when braking. This Bulletin serves as an ADDENDUM to MAS002731
- 10253435Rapid Update 713 Grecale Multiple Software Updates CVPAM , ICS , IPC ,RFHM , BCM , ECM , TCM
- 10253429Technical Information that serves as a guide and provides additional diagnostic info of the 12V battery.
- 10253428RU/FOTA Update 618 for a software update fie R1 Software in th Entertainment Telematic Module (ETM) to version S27.28
- 10252195Circular Letter.
- 10252194Circular Letter.
- 10252192Technical Information.
- 10252190Technical Information.
- 10252189Diagnostic Sheet.
- 10252188Technical Information.
Every Maserati Grecale model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.