2022 Mazda CX-30

Recalls

1 recall names the 2022 Mazda CX-30. Newest first.

• Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module

  Apr 18, 2023NHTSA 23V2750002,410 vehicles

  Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.

  Risk and remedy

  Risk

  Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.

  Remedy

  Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.

  Full recall details →

Owner complaints

What owners report most

1. Engine9
2. Steering6
3. Forward collision avoidance6
4. Unknown or other6
5. Electrical system6
6. Service brakes3
7. Air bags3
8. Structure3
9. Wheels2
10. Seat belts2

Latest complaints

• Aug 19, 2026MI
  Latches/locks/linkages › Doors › Lock · Structure › Body › Door › Handle › Interior
  1.5 years after purchasing new my passenger side front door would not open from the inside. Mazda states car is out of warranty at 36837 miles indicating a cable had come disconnected. Approximately 1.5 years later at 59934 miles the front passenger door again would not open from the inside.…

  1.5 years after purchasing new my passenger side front door would not open from the inside. Mazda states car is out of warranty at 36837 miles indicating a cable had come disconnected. Approximately 1.5 years later at 59934 miles the front passenger door again would not open from the inside. Mazda states that this door is used frequently (it is not) and after troubleshooting replaced the door handle and lock mechanism on June 22, 2026. Other than having out of pocket expenses of $738 I feel fortunate that I wasn't exposed to a life threatening situation whereby leaving the vehicle through the passenger side was my only option. Searching forums online show that this failure is currently occurring to others. My hope is that Mazda will formally recognize this issue with the passenger side front door before someone is seriously injured.

• Jul 18, 2026FL
  Wheels
  The rear wheel bearing failed at approximately 50k miles, causing grinding noise, humming, vibration, steering pull. It was replaced by Mazda under warranty in 2025. The wheel bearing failed again at approximately 59k miles. I have seen reports from other CX-30 owners describing the same recurring…

  The rear wheel bearing failed at approximately 50k miles, causing grinding noise, humming, vibration, steering pull. It was replaced by Mazda under warranty in 2025. The wheel bearing failed again at approximately 59k miles. I have seen reports from other CX-30 owners describing the same recurring wheel bearing failure. This is a known issue that Mazda has not been resolving for the owners and there need to be a recall for this issue.

• Apr 12, 2026KY1 injury
  Air bags · Electrical system · Steering
  I don't know, is 4:20 in the morning. Oh, is it work? I was sitting in my car and all of a sudden pop and I had ringing in my ear. According to Mazda, connect, I got some weird network. Error the network failure error some kind of engine failure. Error I don't know what happened. But I've been…

  I don't know, is 4:20 in the morning. Oh, is it work? I was sitting in my car and all of a sudden pop and I had ringing in my ear. According to Mazda, connect, I got some weird network. Error the network failure error some kind of engine failure. Error I don't know what happened. But I've been having a lot of network issues. I've had a lot of battery issues with the car. It's been in the shop at carry. Monster a number of times they've never taken care of the issue. I don't know I don't know what to do. I won't even driven

• Mar 26, 2026KY
  Electrical system · Lane departure › Assist · Steering
  My infotainment system is brikecked ! I cant turn off my lane assist and its like a battle to keep it in roads that dont have lines and especially when you get stuck in a groove of a road. Its scary! I got put into a grove my car being awd the rest followed and I get out of the grove and lane…

  My infotainment system is brikecked ! I cant turn off my lane assist and its like a battle to keep it in roads that dont have lines and especially when you get stuck in a groove of a road. Its scary! I got put into a grove my car being awd the rest followed and I get out of the grove and lane assist put me back in amd it almost put me all the way into the same gaurdrail I just avoided. My car is im this state due to unaddressed parasitic draw killing multiple batteries all deallt with by mazda service department.

• Mar 26, 2026IN
  Structure › Body
  1. The system that is failing is the rear tailgate. When it is opened or closed there is a clicking sound as if it is tryng to engage the lock multiple times. While driving this continues with the tailgate closed turning on and off the interior lights in the vehicle and showing on the front console…

  1. The system that is failing is the rear tailgate. When it is opened or closed there is a clicking sound as if it is tryng to engage the lock multiple times. While driving this continues with the tailgate closed turning on and off the interior lights in the vehicle and showing on the front console that the tailgate is unlocked and open. the car is availabe for inspection on request. When I asked the dealer about it they stated that this is a known problem and it will cost approximately 800 dollars to fix which I believe is unresonable due to it being a known issue. 2. Since the rear tailgate may not lock properly it could potentially fly open while driving. 3. Yes see #1-Was reported to Kennedy Mazda located in Valparaiso Indiana. 4. Yes see #1 5. No warnings just the constant clicking of the lock mechanism can be heard.

• Mar 18, 2026NC23,000 miCrash1 injury
  Air bags
  The contact owns a 2022 Mazda CX-30. The contact stated that while driving and sneezing, going through a green traffic light, another vehicle crashed into the front driver-side door. There was one individual in the vehicle. The driver-side air bag failed to deploy. The driver mentioned the air bag…

  The contact owns a 2022 Mazda CX-30. The contact stated that while driving and sneezing, going through a green traffic light, another vehicle crashed into the front driver-side door. There was one individual in the vehicle. The driver-side air bag failed to deploy. The driver mentioned the air bag should have deployed based on the impact. No warning lights illuminated or sounds occurred prior to the crash. The vehicle was traveling at approximately 35 MPH. There was no property damage. The contact sustained pain in the left leg, back, and shoulders. The contact received medical treatment and was provided with pain medication. The vehicle was towed to a salvage lot. The dealer was not notified. The manufacturer was not notified of the failure. The approximate vehicle mileage was 23,000.

• Mar 14, 2026KY
  Electrical system · Steering

  The infotainment software is bricked. It happened when the battery died after purchasing it. The dealership told me to get a battery should be ok Now the infotainment system doesn't work and lane assist about put me into a guard rail the other day. I have no access to my cars functions and it is crazy scary

• Sep 12, 2025SC
  Wheels
  Rear wheel bearings failed at approximately 30,000 miles and were replaced by Mazda under warrantee. The same rear wheel bearings failed at approximately 72,000 miles and are available for inspection. Dealer has confirmed bad wheel bearings on both occasions. The potential for wheel bearing…

  Rear wheel bearings failed at approximately 30,000 miles and were replaced by Mazda under warrantee. The same rear wheel bearings failed at approximately 72,000 miles and are available for inspection. Dealer has confirmed bad wheel bearings on both occasions. The potential for wheel bearing failure incudes loss of control of the vehicle while in motion. Dealer has bearing available for inspection. The only warning is increasing noise as the bearing wear.

• Jul 6, 2025NY
  Engine

  At around 26,528 miles my 2022 CX-30 2.5s (not the turbo) developed a "Low Oil Pressure" warning while driving between 55-65mph on 07/06/2025. The car has had regular oil and filter changes about every 5K miles. The last oil and filter change was at 25,259 mileage on 05/25/2025. There aren't any visible oil leaks. I have read that this is a common problem for other Mazda CX-30 years 2021- 2022.

• May 9, 2025LACrash
  Electrical system · Forward collision avoidance › Automatic emergency braking · Service brakes
  On April 15th, 2025, my 2022 Mazda CX-30 experienced a sudden malfunction while I was driving. Despite having the automatic emergency braking system and forward collision warning, the car failed to slow down or alert me before I hit another vehicle during a pile-up. Right after the collision, my…

  On April 15th, 2025, my 2022 Mazda CX-30 experienced a sudden malfunction while I was driving. Despite having the automatic emergency braking system and forward collision warning, the car failed to slow down or alert me before I hit another vehicle during a pile-up. Right after the collision, my dashboard lit up with multiple error messages about the forward collision system, brake system, and sensor malfunctions. I had the car towed to the dealership, where a full diagnostic scan was performed. It revealed multiple hard fault codes, including U0415 (Invalid Data Received from ABS Control Module), which I later found was listed in a recent Mazda recall (23V-487) affecting my exact safety system—but Mazda told me my VIN was not included. The vehicle was inspected by a certified Mazda dealership. Mazda has refused to take full responsibility despite the safety system failing and the car still being under warranty. My safety was put at direct risk because the brake system did not function when it should have, causing a wreck that could have been avoided.

• Apr 24, 2025FL
  Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Service brakes
  There is a recall that doesn't include my car. In March before my service due date I got several critical notices on the dash) I-Activsense System malfunction, IActivsense advanced safey and driver support system not operating correctly, Have vehicle inspected. 2) Braking System Malfunction, Stop…

  There is a recall that doesn't include my car. In March before my service due date I got several critical notices on the dash) I-Activsense System malfunction, IActivsense advanced safey and driver support system not operating correctly, Have vehicle inspected. 2) Braking System Malfunction, Stop the vehicle in a safe place, 3)Safety and Driver Support Systems Partially Disabled 4) Vehicle Satus Monitor Serious Malfunction (1) Brake System Malfunction, Vehicle Warning Messages 1..IActivsense System Malfunction next service, which was in 4k miles. This with 19,700 miles on the car (bought with less then 5k on it). I pulled off the road and ate and got back in and all lights gone however 3/7, 3/18, 3/21, 3/22 it all came on again but was gone on arrival to dealership. I had brake fluid checked and it was almost empty, unusual and I know if it leaks and gets wet it corrodes discs, and that is the recall and that is what happened. So far no satisfaction from Mazda other than me paying to have it fixed including a complete brake system flush which should NOT be due till about 50k. I know CX 30 was recalled for this issue, they missed mine. Last service invoice In August says brakes are good, all fluids topped off, yet brake fluid was almost empty and corrision is not even front to rear, salt air is the same on both sides of my car. And why and where is the fluid? I had a third party check it before going in for service (he didn't touch because I'm under warranty but is experienced person in business) .. I will upload Aug and April service invoices. iNVOICE AT 15,374 miles states brakes are good and all fluids topped off, SO in 7 months brakes are destroyed fluid is empty at 19,687 miles. What happened if it wasn't recall problem? Warranty? I believe it should have been in recall.

• Feb 4, 2025MI
  Exterior lighting
  The driver side front headlight bearing has failed. Noticed after 43K miles driven. This is a known failure due to a manufacturing defect (see technical bulletin issued by Mazda) however they won't cover the repair (~$1700) beyond 36,000 miles or 36 months. This is a manufacturer known safety…

  The driver side front headlight bearing has failed. Noticed after 43K miles driven. This is a known failure due to a manufacturing defect (see technical bulletin issued by Mazda) however they won't cover the repair (~$1700) beyond 36,000 miles or 36 months. This is a manufacturer known safety issue which could impair visibility while driving at night and could result in a very dangerous situation. The only "warning" is a temporary fan noise after the vehicle shuts down. As a known manufacturing defect for the manufacturing years referenced in Mazda's technical bulletin, Mazda should cover replacement of the headlamp unit (the bearing is unable to be replaced in isolation) for at least through the life of the powertrain.

• Jan 15, 2025CT
  Unknown or other

  The temperature sensor is not working correctly. My engine is constantly reading cold and it’s affecting the performance of the car. There are already recalls on the 2020-2021 Mazda CX 30. I have the 2022

• Nov 14, 2024CACrash1 injury
  Steering · Vehicle speed control
  I am writing to report a serious safety issue with my vehicle, which resulted in a crash. While driving, I suddenly heard a loud sound, followed by an unexpected and uncontrollable shift of the steering wheel to the right. At the same time, the car unexpectedly accelerated, causing me to lose…

  I am writing to report a serious safety issue with my vehicle, which resulted in a crash. While driving, I suddenly heard a loud sound, followed by an unexpected and uncontrollable shift of the steering wheel to the right. At the same time, the car unexpectedly accelerated, causing me to lose control and crash into a parked vehicle. The airbags deployed, and my car was totaled as a result of the collision. There were no obstructions on the road at the time of the incident, and the vehicle veered to the right without any prior warning. The car was purchased recently, with only approximately 3,000 miles on it and had been driven for just two months before this occurred. There were no warning signals or indications of any issues before the incident, and the car was in nearly new condition. This sudden loss of control, especially with such low mileage, strongly suggests that there is a serious mechanical issue, likely with the steering or related systems. I am requesting that Mazda thoroughly investigate this matter, as it clearly poses a significant safety risk. The vehicle has been towed to AAA Insurance for inspection, and I would appreciate your immediate attention to this claim. Please let me know the next steps in the investigation process. Thank you for your prompt attention to this critical safety concern.

• Sep 24, 2024MI
  Unknown or other

  Low oil level message on cluster 1000 mile away from my oil change mileage indicated by the dealer.

• Sep 9, 2024AZ
  Unknown or other
  I travelled to Phoenix for a concert and after the concert I was driving back to my hotel room. I was traveling on the freeway and I heard a popping sound like a gunshot was hitting my window. I slowed down and ducked, thankfully no traffic surrounding me, only behind me. No vehicles were in front…

  I travelled to Phoenix for a concert and after the concert I was driving back to my hotel room. I was traveling on the freeway and I heard a popping sound like a gunshot was hitting my window. I slowed down and ducked, thankfully no traffic surrounding me, only behind me. No vehicles were in front of me, as it was late at night, only two vehicles behind me and no overpasses. I pulled off the road, and found that my sunroof had exploded. It seems like the glass had blown from the inside shooting outward. It was very scary and thankfully no vehicles or heavy traffic as it would have caused an accident if there was. I’m not sure how anything could have hit the window because there was no traffic and no one in front of me to kick up debris. I did google and see that pressure changes have been causing this to happen to other vehicles and the only thing I can think of is the pressure changes of traveling to a new city which is very hot and driving with my ac on for long period of time possibly caused the sunroof to explode. It is currently awaiting repair at my local Mazda dealership now. The vehicle is just under 2 years old and has no damage. I don’t currently have any invoices because it’s still waiting at my local dealership.

• Sep 3, 2024MA
  Steering · Structure › Interior panels › Dashboard

  The steering wheel seems to prematurely wear on newer Mazda vehicles including my Mazda CX-30 from 2022. Mazda claims hand sanitizer to be the main culprit but I suspect quality issues and materials to play a factor. Many can be found with wear on the steering wheel even starting with less than 50 thousand miles. Some have received warranty claims while others are denied.

• Apr 26, 2024MO
  Electrical system

  CMU glitching. Navigation systems not working. Back up camera not working. Common issue with all mazdas

• Apr 5, 2024UT
  Engine
  It has an oil consumption issue. Every 3,000-3,500 miles is will give the oil low light. It will be 1 quart low. The car takes 6 quarts of 5w30 synthetic oil and requires oil changes every 7,500-8,000 miles. I have had to put a quart in every time. I have taken it into the dealership and a third…

  It has an oil consumption issue. Every 3,000-3,500 miles is will give the oil low light. It will be 1 quart low. The car takes 6 quarts of 5w30 synthetic oil and requires oil changes every 7,500-8,000 miles. I have had to put a quart in every time. I have taken it into the dealership and a third party oil service as well. The dealership has no idea why it keeps running through the oil. They state that it's a known issue but no recall.

• Feb 23, 2024MO
  Engine

  The vehicle show "low engine oil" warning every 3k-4k miles although I change engine oil and filter regularly.

• Jun 12, 2023UT
  Electrical system · Engine · Forward collision avoidance › Adaptive cruise control
  There have been 3 different ongoing issues. The car was ordered and delivered brand new in April 2022. At 4,000 miles and again at 12,000 mile is would display low oil and require 1 quart of oil. The dealership acknowledged that it has an oil consumption issue, unresolved. I have to bring it in…

  There have been 3 different ongoing issues. The car was ordered and delivered brand new in April 2022. At 4,000 miles and again at 12,000 mile is would display low oil and require 1 quart of oil. The dealership acknowledged that it has an oil consumption issue, unresolved. I have to bring it in every time it is low prior to its required oil change time/miles. At 19,742 miles the cars battery died. They replaced it an have no reason why it died. Every time I'm driving in the mountain pass the transmission will not advance above 3rd gear. The engine will whine and I have to put it into manual and move it to 4th and or 5th gear. When I coming down the other side of the mountain, I have the same issue with it only advancing to 3rd and not proceeding to 4th or 5th. Then when I reach the bottom and on flat road the message- safety system and deactivated. This last for apx 10 minutes. The dealership has no idea why it does it.

• Jun 9, 2023PA
  Tires
  On June 07, 2023, I was driving on the highway when I noticed a rumbling noise from the front driver-side tire (215/65R18). I got out and inspected the tires and observed nothing wrong with the tires. The next day (06/08) my wife was driving the vehicle on the highway (60 mph) and the vehicle…

  On June 07, 2023, I was driving on the highway when I noticed a rumbling noise from the front driver-side tire (215/65R18). I got out and inspected the tires and observed nothing wrong with the tires. The next day (06/08) my wife was driving the vehicle on the highway (60 mph) and the vehicle started to shake. She pull the vehicle over and got out to check the vehicle. She observed the front driver-side tire sidewall was completely torn open. My wife never hit anything or ran over anything. The tire shop (Kost) could explain what happened to the tire. The shop person stated that it looked like a complete failure of the sidewall. The tire had approx. 9000 miles on it. In all my years of driving I never had a tire fail this bad.

• May 8, 2023TX
  Forward collision avoidance › Adaptive cruise control
  I've used cruise control for decades and use it even on city streets, so I can concentrate on the road rather than my speed. The concept of adaptive cruise control is great, but the execution is very flawed on my Mazda CX30. The system fails to recognize lane separation and turn lanes where lines…

  I've used cruise control for decades and use it even on city streets, so I can concentrate on the road rather than my speed. The concept of adaptive cruise control is great, but the execution is very flawed on my Mazda CX30. The system fails to recognize lane separation and turn lanes where lines do not exist. The result is the Mazda CX30 adaptive cruise frequently brakes to slow the car for vehicles not in the lane it is in. At some point this is going to result in a rear end accident, because of other vehicles not allowing proper distance and my Mazda CX30 slowing for no valid reason. I shared this issue multiple times with dealership service, with Mazda via their website and with Mazda via emailed surveys. Dealership service says everything is working correctly. Mazda has not responded. If I could turn this functionality off, and have it stay off, I would do so and not report it here, but it turns back on every time the car is started. I was puzzled by this being an issue for me, on my Mazda CX30, but not for friends with other vehicles. What I learned talking to friends is that they rarely use cruise on city streets, which is the primary location for the issue. I discovered a Cheverolet Traverse, I rented, only beeped at me when it detected issues at locations where the Mazda CX30 slowed.

• Apr 22, 2023CT
  Engine · Seat belts

  Passenger seat belt was stuck retracted and had to be replaced. Coolant temperature control valve failed and car ran cold. They have many cars with this issue but no recall was issued

• Apr 19, 2023MI
  Engine

  "low oil" indicator came on after less than 5000 miles after oil change. Found oil to be 1 quart low. Scheduled oil changes are 10,000 miles apart, which suggests engine has defect which allows oil to be consumed within the engine. No signs of oil leakage.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011141Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
• 11011140When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
• 11011139A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag.
• 11011138Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or "\".
• 11011137On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm up. -Engine temperature gauge fluctuates. -Low coolant temperature indicator (blue) light stays on longer or turns on while driving. -Poor heater performance, especially at idle. This warranty extension program applies only to the replacement of fail-safe thermostat of the vehicle exhibiting the concerns mentioned above. If the check engine light illumination is determined to be unrelated to the fail-safe thermostat being stuck open, the inspection and repair are not covered under this program.
• 11011135Some customers may experience the audio sound pausing when the engine restarts after i-stop operation under the following situations. The symptoms are caused by an improper part installation in the audio amplifier. A voltage drop error detection of the power source may be too sensitive.
• 11011133Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle.
• 11010994On some vehicles, the front door glass run channel may interfere with the rear door garnish. Since the front door glass run channel is not fixed strongly enough to the door, repetition of door operation may result in interference and damage to the rear door rubber seal.
• 11009665Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle. This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.
• 11009664Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle. This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.
• 11009663SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a Reimbursement Program, for limited qualifying out-of-pocket expenses (prior oil changes and additional oil purchased before the normal oil change interval due to oil consumption concerns) on certain CX-9, CX-5, Mazda6, Mazda3, and CX-30 vehicles equipped with a 2.5L turbocharged engine with the affected valve stem seals. For all Mazda dealers, an FAQ document for this Class Action Settlement and all documents for SSPD5 will be available on Mazda Global Service Support (MGSS) on or before May 13, 2024 concurrent with notification to the Settlement Class.
• 11009655This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
• 11009654The SKYACTIV-DRIVE FW6A-EL AT uses Automatic Transmission Fluid (ATF) Type: FZ. Only use ATF-FZ to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.
• 11009647A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Hotline and MASH authorization is not required to order parts for performing this repair. If there are any questions on part ordering or part status, contact the Dealer Assistance Group.
• 11009644Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 11009635Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which may have moved out of position after repetitive use. The exposed adhesive residue may stick to the rail and disrupt smooth sliding operation.
• 11008580Mazda Connect Services - Frequently Asked Questions (FAQ)
• 11008579Mazda Connect Services - Frequently Asked Questions (FAQ)
• 11008578When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
• 11008577Some customers may complain about scratches on the instrument cluster lens.
• 11008576Qi Wireless Charger symptom troubleshooting.
• 11008575Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
• 11008574Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
• 11008573Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control
• 11008571Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
• 11008568Some customers may experience a Telematics Malfunction message in the instrument cluster with DTC U3000:00-TCU (Emergency call unit/telematics communication unit internal malfunction) or U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
• 11008430This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
• 11008429Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. The brake pad has insufficient disc-rust prevention performance, resulting in the disc plate rusting. To eliminate this concern, the pad material has been improved to prevent rust on the disc surface. Symptom 2: Some vehicles may exhibit a squeal noise from the rear brakes when braking lightly while driving at a slow speed. The squeal noise is caused by the disc pad surface fluctuating. To eliminate this concern, the brake pads have been modified.
• 11008423The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will not turn green Rear Cross Traffic Alert (RCTA) does not work Rear side radar sensor aiming may fail TPMS DTC(s) stored
• 11007029For improvement of electrical diagnosis, the SKYACTIV Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.
• 11007027Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
• 11007024Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-019/21 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2021 Mazda3 and 2020-2021 CX-30 are present.
• 11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
• 11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
• 11007018Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way.
• 11007013Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
• 11007010Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.
• 11007009Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 11006995Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
• 11006982Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. The brake pad has insufficient disc-rust prevention performance, resulting in the disc plate rusting. To eliminate this concern, the pad material has been improved to prevent rust on the disc surface. Symptom 2: Some vehicles may exhibit a squeal noise from the rear brakes when braking lightly while driving at a slow speed. The squeal noise is caused by the disc pad surface fluctuating.

Every Mazda CX-30 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.