2013 Mazda MAZDA2

Recalls

1 recall names the 2013 Mazda MAZDA2. Newest first.

• Steering

  Apr 11, 2016NHTSA 16V203000578 vehicles

  Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31…

  Risk and remedy

  Risk

  If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

  Remedy

  Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

  Full recall details →

Owner complaints

What owners report most

1. Steering4
2. Electrical system2
3. Seats2
4. Wheels2
5. Fuel/propulsion system1
6. Suspension1
7. Tires1
8. Vehicle speed control1
9. Air bags1

Latest complaints

• Aug 27, 2019PR
  Air bags

  Takata recall

• Apr 22, 2019CO64,000 miFire
  Electrical system
  TL* the contact owns a 2013 mazda 2. While the vehicle was at a stop light, smoke appeared from the cd player and flames appeared from the dashboard. The contact was able to exit the vehicle and extinguished the fire. The vehicle was towed to groove mazda (located at 10301 e arapahoe rd…

  TL* the contact owns a 2013 mazda 2. While the vehicle was at a stop light, smoke appeared from the cd player and flames appeared from the dashboard. The contact was able to exit the vehicle and extinguished the fire. The vehicle was towed to groove mazda (located at 10301 e arapahoe rd, centennial, co 80112, (720) 399-4467) where it was diagnosed that an electrical malfunction caused the fire. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000. *tr*jb

• Feb 23, 2019CA
  Steering

  Takata recall

• Dec 15, 2018WV99,000 mi
  Seats
  Driver's seat came unattached from the floor mounted slides/brackets that allow for leg length adjustments. car was in motion, travelling approximately 35 mph, and in the center of three lanes of traffic at the time. I pulled over and examined the seat. washers were under the seat, and the seat…

  Driver's seat came unattached from the floor mounted slides/brackets that allow for leg length adjustments. car was in motion, travelling approximately 35 mph, and in the center of three lanes of traffic at the time. I pulled over and examined the seat. washers were under the seat, and the seat would move up and down 8-10 inches on the left (door-side) side. seat was still attached to brackets/slides on the right (center-line / gear-lever) side.

• Jul 2, 2018GA
  Seats
  A recall was issued on the 2011 mazda 2 models related to a problem with the seat height adjuster mechanism becoming loose. based on the description of the issue, my 2013 mazda 2 IS exhibiting the same issue. the seat 'rocks' back and forth, as if it's only partly secured. I contacted mazda and…

  A recall was issued on the 2011 mazda 2 models related to a problem with the seat height adjuster mechanism becoming loose. based on the description of the issue, my 2013 mazda 2 IS exhibiting the same issue. the seat 'rocks' back and forth, as if it's only partly secured. I contacted mazda and they reiterated that the 2013 model IS not currently covered under their recall, however the problem IS clearly present on mine. it IS mazda's responsibility to ensure that all seat mechanisms are functioning safely and securely. the issue was noticed earlier this year and has subsequently gotten worse.

• Feb 12, 2018CA8,000 mi
  Steering

  Clunking noise and feel, and excessive play in the steering mechanism during low speed turns. the problem began during the first year of ownership. internet forums indicate that many other owners of this model experience the same problems. the cause IS failure of part number dr613210xf, known as the energy absorber shaft. mazda IS aware of the flaw.

• Nov 13, 2017MD15,000 mi
  Steering

  Progressive power steering rack failure power steering rack, while turning, makes audible clunking/popping noise accompanied by vibration and excessive play in steering. Most noticeable when making a low-speed three point turn, i.e. Backing into or out of a parking space. Complete steering failure may result if not caught or addressed early. Occurred in a new, very low-milage vehicle.

• Sep 28, 2017OH65,000 mi
  Suspension

  Rear shocks had to be replaced after 65,000 mi. no sign of an issue prior. drove to and from work on a sunday, monday morning all fluid has leaked onto my driveway.

• Jun 19, 2017IL1 mi
  Wheels

  Takata inflators , my car makes a rumbling noirs comming from my back tires which sounds like the rear wheel hub and the dealership IS telling me that it's my back tires and went to another place and they told me it IS the rear wheel hubs

• Mar 8, 2017TX84,000 mi
  Steering

  Rattling noise and knowing of steering column. independent service won't repair since there IS an open recall for faulty steering knuckle on same year, make, and model car. according to manufacture my specific vehicle does not fall under recall because of vin number.

• May 1, 2015AZ20,300 mi
  Tires · Wheels
  On the night dec 24,2014, I had picked up my rental car(1013 mazda 2 silver sedan) from dollar rental car at bwi airport. About 30 minutes after I drove off the lot, about 5 miles away from the pickup garage, I noticed the low tire pressure warning light was on. Before I had a chance to turn…

  On the night dec 24,2014, I had picked up my rental car(1013 mazda 2 silver sedan) from dollar rental car at bwi airport. About 30 minutes after I drove off the lot, about 5 miles away from the pickup garage, I noticed the low tire pressure warning light was on. Before I had a chance to turn around and return the car, the front drivers side tire blew out. The tread was separated. This was obviously negligence on part of the rental car company. Whoever did the maintenance and safety check never should have allowed the vehicle to be driven off the lot. No where in the rental contract does it state that the renter IS responsible for the operational & mechanical maintenance of the vehicle with the exception of refueling the vehicle. The contract also doesn't state that the renter IS responsible for damages caused by negligent or improper maintenance performed by the owner/rental car company. I was fortunate I didn't have an accident. Because dollar/thrifty rental car refuses to acknowledge/rectify this problem or take responsibility for its negligence, this problem will eventually happen to another customer. *tr

• Nov 15, 2014CA41,498 mi
  Fuel/propulsion system · Vehicle speed control

  Gas pedal stuck down causing unwanted accelerating. *tr

• Jun 22, 2014FL11,507 mi
  Electrical system

  Upon stopping, turning off vehicle and removing ignition fob key; fob key and ignition switch were very, very hot to the touch. *tr

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Desiccated Air Bag Inflator Rupture

  EA21002Opened Sep 17, 2021Open
  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
• 11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
• 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
• 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10244679If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
• 10243569Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
• 10240496Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
• 10237216If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
• 10232299Speedometer replacement procedure
• 10226924If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location)
• 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
• 10225724Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
• 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
• 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
• 10213430Excessive condensation or water within the headlamp assembly caustion
• 10213429Paint damage Mazda pocket paint guide
• 10213427HandsFree bluetooth module and/or text messaging troubleshooting procedure
• 10213425Speedometer replacement procedure
• 10213422Proper usage of driver's floor mat.
• 10213421Condensation/Fog in front and rear combination lights
• 10213417Passenger fAirbag deactivation (PAD) indicator light illumination
• 10213403Correct Application for ATF MV (Type M5), Mercon V, Mercoin LV, and JWS3309 (TIV) Automatic Transmission Fluids
• 10213399Brake noise, judder and dragging diagnosis and servicing
• 10213398Clunk/bang/buzz noise during first forward movement after sitting
• 10213387Shock absorber replacement guidelines
• 10213385Stains appear on wheels
• 10213378Engine Oil seepage from engine oil pressure switch
• 10213333Battery test procedure requirements using the GR81291
• 10213332Battery Maintenance
• 10213331Sulfur smell from exhaust system.
• 10213330PreMixed long life "FL22" Engine Coolant
• 10213329Engine Start /Stop Procedure with room fuse removed
• 10213326Mazda guidelines for factory scheduled maintenance
• 10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
• 10210902Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
• 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
• 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
• 10208567Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

Every Mazda MAZDA2 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.