2014 Mazda MAZDA2

Recalls

1 recall names the 2014 Mazda MAZDA2. Newest first.

• Steering

  Apr 11, 2016NHTSA 16V203000578 vehicles

  Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31…

  Risk and remedy

  Risk

  If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

  Remedy

  Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

  Full recall details →

Owner complaints

What owners report most

1. Suspension3
2. Steering3
3. Structure2
4. Power train1
5. Seats1
6. Tires1
7. Air bags1
8. Vehicle speed control1
9. Equipment adaptive/mobility1
10. Exterior lighting1

Latest complaints

• Nov 1, 2023WI
  Seats · Steering · Suspension
  I have taken my car to two separate Mazda dealerships in 2019 and two separate non-dealership mechanics to address the same issue with a vibrating coming from the front driver when driving at lower speeds. It was not a constant noise until recently and saw there was a recall for my vehicle in May…

  I have taken my car to two separate Mazda dealerships in 2019 and two separate non-dealership mechanics to address the same issue with a vibrating coming from the front driver when driving at lower speeds. It was not a constant noise until recently and saw there was a recall for my vehicle in May 2016. Mazda however says that my VIN does not qualify even though the build date range does show its covered. The problem at first was noted by the Kent Mazda dealership in 2019 but said the vehicle's small framing could cause this. This vibrating has become more clear and causing my vehicle to shake violently when steering. It has made me very fearful as each mechanic I take it to cannot find the source of the issue and overlook it. Mazda Corporate has not been helpful and overlooks the safety as it is something I've brought up to them. The original recall is below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jul 15, 2023OH
  Tires
  Tire size: P 185 / 55 R 15 I believe there is a manufacturing defect with the Firestone Firehawk tires. The tires are prematurely cracking, these tires are supposed to have a 50,000 mile limited warranty. I replaced all four tires on 6/18/2022 and today (7/15/2023) I noticed there was deep…

  Tire size: P 185 / 55 R 15 I believe there is a manufacturing defect with the Firestone Firehawk tires. The tires are prematurely cracking, these tires are supposed to have a 50,000 mile limited warranty. I replaced all four tires on 6/18/2022 and today (7/15/2023) I noticed there was deep cracking through the treads and into the sidewall. I currently have the tires and it is available for inspection upon request. I believe that cracked tires are a safety issue that could put myself and other cars at risk. The Firestone store mentioned the Firehawk tires were discontinued for the car. That cracking was a known issue on these tires and they refused to send the tires in for a warranty replacement. Tire Identification information: Front driver side tire: DOT RB8X FH1 4320 Front passenger side tire: DOT RB8X FH1 3421 Both rear tires: DOT RB8X FH1 4521

• Jan 26, 2023PA
  Exterior lighting · Steering · Structure › Body
  I bought this 2014 Mazda 2 Sport HB on Thursday January 26, 2023. Upon driving it home, this vehicle with only 41,280 miles on it, shook, vibrating , hearing a very loud popping clicking sounds. Like body metal clanging. It was hard to see. I don’t know if the low beams were set wrong or what but…

  I bought this 2014 Mazda 2 Sport HB on Thursday January 26, 2023. Upon driving it home, this vehicle with only 41,280 miles on it, shook, vibrating , hearing a very loud popping clicking sounds. Like body metal clanging. It was hard to see. I don’t know if the low beams were set wrong or what but visibility wasn’t good with the low beams at all. I told him that the air conditioner made a horrible loud noises when cranked on high. I asked to take it to a mechanic and I was assured that their mechanics looked it over thoroughly. It has so much wrong with it. I was ripped off. Over $ 13,000 today. The car is in bad shape. It had one wreck I found out. This car looks ok, but it’s the worst car I have ever driven. My short instructed test drive wasn’t long enough to tell everything, but by the time I got home I knew that I was sold a lemon. Perhaps they didn’t know, but come on… This car is junk. It needs junked. This is the truth. I don’t believe it should be on the highway or resold again. Especially not 11,500 that turned into 13,000. I don’t have money for gas to be trying to fix garbage . Why would it have 2 owners and be a 2014 and only have 41,280 miles on it. They saw me coming and I explained that I can’t be ripped off. They didn’t care. I only drove it home and I know it’s really unsafe and not road worthy at all. Very difficult to steer compared to any other vehicle I have ever driven. It scares me truthfully.

• Sep 10, 2021TX
  Steering · Suspension
  The steering was making loud knocking noises at low-speed turns. When looked up Mazda2 issues, found that there was a recall for Steering, Recall no. 16V203000, dated 2016-04-10, states: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing…

  The steering was making loud knocking noises at low-speed turns. When looked up Mazda2 issues, found that there was a recall for Steering, Recall no. 16V203000, dated 2016-04-10, states: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash. When the dealership looked up my VIN, it was not a serial number listed under the recall list. However, it had the same issues as the recall. These issues were listed as "requires immediate attention." The Steering rack and pinion, and also the front struts with bearing mounts have all been replaced by the dealership and an alignment was performed. I had to pay for this safety issue out of pocket because my VIN was not listed under the recall list. I would like to report this VIN under the recall list and request a refund for the work performed.

• Jul 21, 2020TX640,000 miCrash
  Vehicle speed control

  I was turning left on a protected green arrow when a truck on the left lane sped up and I noticed t merged and I would get hit I tried to go off to the side of the road but the steering wheel was stiff and when I pressed on the gas it did not move then it jerked me forward.

• Dec 21, 2018GA9,700 miCrash1 injury
  Air bags
  TL* the contact owned a 2014 mazda 2. While driving at an unknown speed in reverse, the contact struck an embankment and the vehicle flipped over. The air bags did not deploy. The contact sustained a chest injury that required medical attention. A police report was filed. The vehicle was towed to a…

  TL* the contact owned a 2014 mazda 2. While driving at an unknown speed in reverse, the contact struck an embankment and the vehicle flipped over. The air bags did not deploy. The contact sustained a chest injury that required medical attention. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not taken to a dealer to be diagnosed or repaired as the insurance company deemed the vehicle a total loss. The manufacturer was notified of the failure. The failure mileage was approximately 9,700. The vin was not available.

• Oct 27, 2015WICrash
  Power train · Suspension

  2014 mazda 2. consumer writes in regards to vehicle steering system issues. *smd the consumer stated the right axle broke which caused him to loose control of the vehicle. Consequently, he hit another vehicle. the vehicle was totaled. *Jb

• Aug 15, 2015NY
  Structure › Body

  There was/is no information on the door or in the owners manual to indicate tire pressure for this vehicle. Had to obtain information from the dealer.

• Sep 6, 2014CA5,039 mi
  Equipment adaptive/mobility

  Tire pressure monitoring system did not alert me to my front left tire that was blowing out. *tr

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Desiccated Air Bag Inflator Rupture

  EA21002Opened Sep 17, 2021Open
  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
• 11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
• 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
• 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10244679If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
• 10243569Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
• 10240496Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
• 10237216If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
• 10232299Speedometer replacement procedure
• 10226924If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location)
• 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
• 10225724Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
• 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
• 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
• 10213430Excessive condensation or water within the headlamp assembly caustion
• 10213429Paint damage Mazda pocket paint guide
• 10213428Stains found on kpaint during PDI
• 10213427HandsFree bluetooth module and/or text messaging troubleshooting procedure
• 10213425Speedometer replacement procedure
• 10213422Proper usage of driver's floor mat.
• 10213421Condensation/Fog in front and rear combination lights
• 10213417Passenger fAirbag deactivation (PAD) indicator light illumination
• 10213403Correct Application for ATF MV (Type M5), Mercon V, Mercoin LV, and JWS3309 (TIV) Automatic Transmission Fluids
• 10213399Brake noise, judder and dragging diagnosis and servicing
• 10213398Clunk/bang/buzz noise during first forward movement after sitting
• 10213387Shock absorber replacement guidelines
• 10213385Stains appear on wheels
• 10213378Engine Oil seepage from engine oil pressure switch
• 10213333Battery test procedure requirements using the GR81291
• 10213332Battery Maintenance
• 10213331Sulfur smell from exhaust system.
• 10213330PreMixed long life "FL22" Engine Coolant
• 10213329Engine Start /Stop Procedure with room fuse removed
• 10213326Mazda guidelines for factory scheduled maintenance
• 10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
• 10210902Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
• 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
• 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

Every Mazda MAZDA2 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.