2007 Mercedes-Benz AMG E63
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes-Benz › AMG E63 › 2007
These records cover every 2007 Mercedes-Benz AMG E63. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2007 Mercedes-Benz AMG E63. Newest first.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk and remedy
Risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk and remedy
Risk
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing…
Risk and remedy
Risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk and remedy
Risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Owner complaints
29 complaints
What owners report most
Latest complaints
- Visibility/wiper
sunroof
- Fuel/propulsion system
My 2007 Mercedes-Benz E63 AMG, which has developed a fuel system defect resulting in a leak. This issue poses a significant safety risk, including the potential for fire and explosion, and is directly related to a known defect that Mercedes-Benz USA has previously acknowledged through an extended…
My 2007 Mercedes-Benz E63 AMG, which has developed a fuel system defect resulting in a leak. This issue poses a significant safety risk, including the potential for fire and explosion, and is directly related to a known defect that Mercedes-Benz USA has previously acknowledged through an extended warranty campaign.Safety Risk: Fuel system leaks pose an imminent danger, including the potential for fire and explosion, to vehicle occupants and others on the road. Manufacturer Acknowledgment: The warranty extension campaign underscores Mercedes-Benz’s recognition of this defect as a manufacturing issue, Repeat Occurrence: Having experienced this defect in my previous 2005 E500 4MATIC and now my 2007 E63 AMG, it is evident this issue is systemic and not isolated.Ethical and Legal Responsibility: Safety defects do not have an expiration date. Mercedes-Benz has an obligation to address this issue regardless of warranty status.Mercedes-Benz USA recognized the severity of this defect by extending the warranty coverage to 15 years and unlimited mileage for “Covered Fuel Tank Components” in specific models, including the 2003–2009 E-Class (W211). I received a notice in 2015 outlining this warranty extension, which covered the fuel tank, fuel filter/sender, fuel pump, and all related gaskets, seals, and retention rings. Additionally, Mercedes-Benz USA formally notified the U.S. Department of Transportation's National Highway Traffic Safety Administration (NHTSA), specifically the Office of Defects Investigation (ODI), of this extended warranty campaign in 2014. While the ODI concluded that the nature of the leaks "does not appear to present an unreasonable risk to motor vehicle safety," I strongly disagree. Any defect involving fuel system leaks represents a substantial safety hazard, including the potential for fire, explosion, and environmental harm.
- Fuel/propulsion system
VIA REGULAR MAIL AND ONLINE SUBMISSION RE: VIN # [XXX] – Mercedes Benz 2007 E 63 Dear NHTSA – We would like to bring to your attention the failure of the Fort Lauderdale Mercedes Benz dealership to properly honor the repair and replacement of parts and labor covered under a recall for Fuel Tank…
VIA REGULAR MAIL AND ONLINE SUBMISSION RE: VIN # [XXX] – Mercedes Benz 2007 E 63 Dear NHTSA – We would like to bring to your attention the failure of the Fort Lauderdale Mercedes Benz dealership to properly honor the repair and replacement of parts and labor covered under a recall for Fuel Tank Components for MODEL 211 (E-Class) years 2003-2009. A copy of the Recall notice which provided for an extension of the Recall thru 01/31/2021 is attached. Also attached please find a recent repair invoice for the respective repairs which should have been repaired under this recall. Mercedes Benz undertook a “partial” repair of the parts covered under this recall and at the time of that repair failed to properly repair all of the parts related to this issue/recall. Instead, they only replaced one fuel tank/fuel pump while the extended warranty coverage was in place and left the issue to materialize/manifest in the remaining fuel pump/tank despite the fact that conditions indicated it would likely fail in the near term at the time of the partial repair. Of further concern is the fact that an active Recall for the exact same item exists and remains active for later model years. Clearly, they have not fixed the cause of failure for this vital car part and continue to place drivers/owners at considerable risk. NHTSA – ODI It is incredulous to me, a 25+ year dedicated Mercedes Benz customer that an experienced dealership would attempt to evade responsibility for such a significant safety recall item. When this issue exists, the smell and fumes of petroleum/gas can be easily smelled from the exterior of the car. If you were to light a cigarette – you would likely cause the car to explode. When this issue existed, the interior cabin of the car would fill with petroleum/gas fumes again placing the driver at considerable risk. Please review the attached documentation and require Mercedes Benz to acknowledge that their half-hearted repair done during the recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
- Wheels
The protective lacquer finish has failed causing wheel corrosion and rust from the inside out starting around the wheel hubs. This corrosion IS like a metal cancer that IS starting to deteriorate the properties of the metals and alloys. This IS a high performance vehicle with high performance…
The protective lacquer finish has failed causing wheel corrosion and rust from the inside out starting around the wheel hubs. This corrosion IS like a metal cancer that IS starting to deteriorate the properties of the metals and alloys. This IS a high performance vehicle with high performance wheels. This mfg defect poses serious safety concerns and IS a product liability that daimler north america corporation dba mercedes benz usa's has known about but yet has done nothing. This defect has affected several other mercedes benz vehicles of the AMG performance line. Other models include SLK 55 and SLK 350 from 2000-2009. In addition to rust and corrosion forming from the inside out on some wheels, the bolts that hold the wheels to the hub assembly tend to rust as well furthering this safety issue. Note: vehicle IS usually parked and covered in a climatically controlled garage which IS not exposed to the usual elements of nature.
- Fuel/propulsion system
I filled up the gas, took a short drive home, and parked in the garage. Next day, there IS a strong gasoline smell in the garage as well as inside the car. This happened whenever I filled up the gas since then.
- Exterior lighting
Several tail lamps quit working. I had a warning on the car display listing numerous lights on the trunk inoperative. the license plate lamp, 3RD brake light, and the auto open and close of the trunk were inoperative. also, the emergency trunk release function inside the trunk would not light up…
Several tail lamps quit working. I had a warning on the car display listing numerous lights on the trunk inoperative. the license plate lamp, 3RD brake light, and the auto open and close of the trunk were inoperative. also, the emergency trunk release function inside the trunk would not light up and would not open the trunk. I searched a mb web forum to see if anyone else had the same problem. there are numerous cars from several year groups that are having the same problem. I traced the problem to 1 broken wire in a wiring bundle attached to the left hinge of the trunk. it appears that the design and placement of this wiring bundle IS causing the wiring bundle to flex and over time, with the opening and closing of the trunk, the wires are breaking. since I had reduced capability in brake lights, I accomplished the fix myself to repair the broken wire. this fix only lasted several months before the same thing happened again. I have now "fixed" it myself 3 times. I have my car at the mercedes benz dealer currently and mentioned the problem to them. they are aware of it and want to charge me to fix it. I feel this should be a covered service bulletin since it IS happening to numerous cars now. this IS a design flaw in the location and placement of this wiring bundle and could lead unexpectedly losing some, if not all, brake lights. also, if someone gets locked in the trunk and the wire IS broken, they have no way of opening the trunk. *tr
- Fuel/propulsion system
I just purchased the vehicle used from a dealership. I drove the vehicle 2000 miles home and I parked the car in my garage. I filled the gas tank prior to parking in my garage. The next morning I entered my garage and smelled a strong odor of gasoline. I could see gas underneath my car by the rear…
I just purchased the vehicle used from a dealership. I drove the vehicle 2000 miles home and I parked the car in my garage. I filled the gas tank prior to parking in my garage. The next morning I entered my garage and smelled a strong odor of gasoline. I could see gas underneath my car by the rear drivers side wheel and the odor of gasoline was so strong my eyes were watering and I couldn't breath well. I opened the garage door and moved the car outside(pushed it outside to avoid an explosion). the odor of gasoline IS very strong by the driver's side rear compartment. I keep the fuel tank at half full or less to minimize the gasoline vaporous smell. I bought the car in chicago and drove it home to washington state. *tr
- Fuel system, gasoline
There IS a strong smell of gasoline over 1/2 tank full, and frequent check engine lights on for an evap system leak. This IS a known issue with these cars, and I am concerned to drive the vehicle with gasoline fumes coming inside the car and creating a fire hazard. Mercedes knows about this problem and needs to address it. *tr
- Fuel/propulsion system
When I fill up the fuel tank to full, I smell a strong scent of gasoline inside the car. The fuel IS leaking somewhere until I burn it down to about a 3/4 tank full. *tr
- Power train
Upon exiting the freeway and coming to a complete stop, vehicle was unable to accelerate as usual. acceleration was very slow and without power. upon looking at gauge cluster, the vehicle shifted itself into 5TH gear it seems. using the paddle shifter I then proceeded to downshift the…
Upon exiting the freeway and coming to a complete stop, vehicle was unable to accelerate as usual. acceleration was very slow and without power. upon looking at gauge cluster, the vehicle shifted itself into 5TH gear it seems. using the paddle shifter I then proceeded to downshift the transmission to 1ST gear to pull away from stop. car remained in automatic mode, but was not shifting out of gear. cluster displays automatic comfort mode, but would not leave from what it seems 2ND gear. stop engine and restart car, drive around and car will not shift out of gear. upon searching the internet this IS a very very common issue with all 7 speed automatic transmissions offered by mercedes benz. they have not assumed responsibility for a defect in part. many have spent thousands of dollars diagnosing and repairing transmission related issues which revolve around this sub par transmission. if you search online for conductor plate, mercedes you will find countless people who have been dealing with transmission failure's due to this faulty part. this issue affects all mercedes 7 speed transmissions and as seen through online search IS a world wide issue. I have read about this in the uk, australia, south america, as well as in the USA. *tr
- Fuel system, gasoline
I purchased this car late july 2012 and when I went to pick it up I noticed a slight smell of gas from the left rear of car but, didn't think much of it as it was a new to me vehicle, just thought it was freshly filled up. the next time I filled up I noticed that the car smelled both inside the…
I purchased this car late july 2012 and when I went to pick it up I noticed a slight smell of gas from the left rear of car but, didn't think much of it as it was a new to me vehicle, just thought it was freshly filled up. the next time I filled up I noticed that the car smelled both inside the car and outside the car. as a new owner of a newer mb I joined mbworld form and searched this problem with E55 and E63 and found that it IS a common problem for the W211 cars. also, it seems the solution IS not as obvious as one would think. on nov 14, 20012 I took it to cal star motors in glendale ca (a mercedes dealer) for repair, they told me that the cause of the problem IS the seal between the sending unit and the gas tank. they replaced this part and I drove the car home as I needed to bring in car with half a tank for repair I did not notice any issue. next time I filled up there was no smell from inside cabin and only slight smell outside. I now have filled up several times and the problem has returned. I should say that after fill up there has never been any leaked gas present when parked as I check drive daily for any evidence of leaks in any fluid. I feel that if there IS a gas leak issue with this/these cars which it appears there IS based on so many issues reported that mercedes has a responsibility to solve the problem as it IS a very dangerous situation to leave unresolved. *tr
- Fuel/propulsion system
Strong fuel smell after fill up for over a year. Was brought to mercedes with no fix. Recent inspection resulted in finding a puddle of fuel under the rear seat on the fuel sending unit. further research shows this IS a ongoing problem for other e-class and has been reported to nhtsa, and…
Strong fuel smell after fill up for over a year. Was brought to mercedes with no fix. Recent inspection resulted in finding a puddle of fuel under the rear seat on the fuel sending unit. further research shows this IS a ongoing problem for other e-class and has been reported to nhtsa, and current fixes if any has been failing and even owners having to pay out of pocket for something mercedes should be fixing under warranty due to this serious potential safety and fire issue. I have two toddlers who sit in this car everyday. *tr
- Fuel system, gasoline
Notice a gas smell after filling up the tank. Did not really took it for anything but on the second fill smell again inside the car. Being summer I drive windows down and smell was not bad until I had the ac on. online research prove it to be the tank. And its a known defect but mb will not fix…
Notice a gas smell after filling up the tank. Did not really took it for anything but on the second fill smell again inside the car. Being summer I drive windows down and smell was not bad until I had the ac on. online research prove it to be the tank. And its a known defect but mb will not fix it. more I check into the problem its an on going issue with these cars. 100K and no one will listen to your issues. I now fill 3/4 as the fix and no issues and can not sell it to someone else knowing this IS a problem. *tr
- Fuel system, gasoline
After filling the car up with gasoline, there IS a strong odor of gas in the cabin to the point where the windows have to be open to drive. *tr
- Fuel system, gasoline
Filled auto with fuel for first time and drove home, parked in the garage and started to smell gas fumes from driver's side passenger seat area. learned that there IS nhtsa action number: pe12001 pertaining to E55 which was previous year model to mine. threat of fire under where my child sits IS…
Filled auto with fuel for first time and drove home, parked in the garage and started to smell gas fumes from driver's side passenger seat area. learned that there IS nhtsa action number: pe12001 pertaining to E55 which was previous year model to mine. threat of fire under where my child sits IS unacceptable. my early model E63 with same fuel issues should be covered. please cover this model and model year as well! *tr
- Fuel system, gasoline
Filled my car up with gas and after driving it home there IS a very strong fuel smell coming from the car. looking online I see that many people with the E63 AMG cars have also experienced this, and it IS a faulty fuel sender unit that IS literally leaking fuel out. *Tr
- Fuel/propulsion system
TL* the contact owns a 2007 mercedes benz E63. The contact stated that the vehicle emitted a fuel door. The contact inspected the vehicle and noticed that the fuel tank was leaking each time it was filled beyond 3/4. The vehicle was taken to the dealer who advised that the fuel tank needed to be…
TL* the contact owns a 2007 mercedes benz E63. The contact stated that the vehicle emitted a fuel door. The contact inspected the vehicle and noticed that the fuel tank was leaking each time it was filled beyond 3/4. The vehicle was taken to the dealer who advised that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 52,890 and the current mileage was 61,200. ...Updated 05/29/13 *bf updated 06/14/2013 *js
- Fuel/propulsion system · Fuel system, gasoline
I reported to my independent mechanic a strong fuel smell when filling the vehicle full and parking it. upon further investigation, my mechanic discovered a fuel leak from the drivers side of the tank onto the left exhaust which of course can create a fire hazard. I immediately contacted my local…
I reported to my independent mechanic a strong fuel smell when filling the vehicle full and parking it. upon further investigation, my mechanic discovered a fuel leak from the drivers side of the tank onto the left exhaust which of course can create a fire hazard. I immediately contacted my local mb dealership and spent days trying to get in touch with the service manager. finally after contacting the mb central region office, I left a vm and was contacted by the service manager I had been trying to get in touch with. as of today 4/8/13, I took the vehicle in for inspection. they told me that the drivers side fuel sending unit/pump IS leaking and would need to be replaced. I asked if the car was safe to drive, they replied no, but happily sent me on my way anyhow. this problem lines up with every other complaint about the my03-09 w211's that exhibit this problem. I have not had the fuel leaking to the ground and pooling up, but the dealership has confirmed that the sending unit IS indeed leaking and pooling up in the depression where the sending unit attaches to the tank, which IS now leaking onto my drivers side exhaust, thus creating potential for a fire hazard. nhtsa action number: ea13003. *tr
- Fuel/propulsion system
Smell of fuel after parking the car and engine cool-down. More prominent after refueling. *tr
- Fuel/propulsion system
Normal fill up of gas tank causes fuel to leak out of top of sending unit. The seam just below the electrical connection powering the units motor seems to be weakly and/or improperly joined, allowing raw gas to leak out and pool into a small compartment under the drivers side rear seat. When I…
Normal fill up of gas tank causes fuel to leak out of top of sending unit. The seam just below the electrical connection powering the units motor seems to be weakly and/or improperly joined, allowing raw gas to leak out and pool into a small compartment under the drivers side rear seat. When I purchased car used 14 months ago, I noticed extreme gas smell after 1ST night in the garage. I immediatly took vehicle back to dealer where they replaced sending unit under 30 day warrenty. Now only 14months later after a normal fill up at a gas station and then driving home, I noticed a very strong gas smell as I entered the garage the next morning. I have found that I am not the only one with this issue. Online research lead me to information that gave me the details neccesary to locate and remove the access panel under the drivers side rear seat. After removing the top access panel under the seat I found (rough estimate) a measuring cup of gasoline that was pooled around the base of the sending unit. So much fuel had leaked that it had overflowed the pumps recess and had pooled into the surrounding (rubber/plastic) recess that seals the top of the sending unit from the outside. *tr
- Fuel system, gasoline
TL* the contact owns a 2007 mercedes benz E63. The contact stated that after refueling and then parking the vehicle, he noticed a large gasoline fuel leak. The vehicle was taken to the dealer where they advised that the fuel sending unit malfunctioned, causing the fuel leak. The fuel sending unit…
TL* the contact owns a 2007 mercedes benz E63. The contact stated that after refueling and then parking the vehicle, he noticed a large gasoline fuel leak. The vehicle was taken to the dealer where they advised that the fuel sending unit malfunctioned, causing the fuel leak. The fuel sending unit was repaired however, the failure recurred one year later. The manufacturer was not contacted. The failure mileage was approximately 54,000. The current mileage was approximately 74,000. updated 04/30/13*lj the consumer stated the fuel did not leak onto the ground. It was contained within the cavity/space surrounding the fuel sending unit.
- Fuel/propulsion system
After filling the car with gasoline and parking in my garage there was a overwhelming odor of gasoline as well as pooling liquid gasoline under the driver side rear wheel. I've owned the car less than a week. *tr
- Fuel/propulsion system
I had just purchased the car the day before (april 28, 2012). when I filled the fuel tank, I notice a strong smell of gasoline. this has occurred every time I fill the car with fuel. at first I thought it was a fuel injector leaking down and something I would have to address in the near future.…
I had just purchased the car the day before (april 28, 2012). when I filled the fuel tank, I notice a strong smell of gasoline. this has occurred every time I fill the car with fuel. at first I thought it was a fuel injector leaking down and something I would have to address in the near future. however, last week I went to drive the car after I had just filled the tank with fuel. the car was in my garage and the smell of gasoline was very strong. I noticed a puddle of fluid in front of the left rear tire. my first reaction was it was condensation from the air conditioning system. I bent down to look at it and then I notice a separate condensation tail coming from the middle of the car. I sampled the fluid stream from the middle of the car and indeed it was water. however when I looked at the other puddle, I notice a constant and rapid drip coming from the shield under the gas tank. when I sampled the puddle it was pure gasoline. this was most disconcerting as this fuel leak IS very close to the exhaust and the brakes. either one of which could ignite the fuel. I am a mechanical engineer with considerable auto racing experience, so I know how dangerous this can be. I called mercedes benz of sugar land on monday (11/12/12) and talked to a service representative. I told him of the fuel leak and he told me there was no reported issues and no service bulletins for such a problem. I was also told to bring the car in and they would repair it at my expense. having paid my way through my first degree as a mechanic as well as designing racing equipment for ford motor company, I believe this should be covered under warranty as part of the emission system. this IS of course secondary and in addition to the obvious safety hazard this condition presents. *tr
- Fuel/propulsion system
After filling the fuel tank, the smell of fuel was such to indicate a leak. after many hours the smell IS still constant. *tr
- Fuel/propulsion system
Similar to the complaints filed by mercedes benz W211 members owning 2003 - 2006 E55 amg's, my 2007 W211 E63 AMG IS experiencing fuel leaking from the fuel sender/pump assembly unit. I noticed a distinct gas odor in my garage the morning after I filled up with gas. I checked the fuel sender/pump…
Similar to the complaints filed by mercedes benz W211 members owning 2003 - 2006 E55 amg's, my 2007 W211 E63 AMG IS experiencing fuel leaking from the fuel sender/pump assembly unit. I noticed a distinct gas odor in my garage the morning after I filled up with gas. I checked the fuel sender/pump assembly area as IS stated in many forums where owners are complaining about this commonly occurring issue. there was fuel puddled in the cup of the assembly. I replaced the seal hoping that it would correct the issue but it did not. I filled up again with fuel on tuesday, august 14 and within minutes there was fuel puddled again in the assembly area and a distinct fuel smell on the outside of the vehicle. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Fuel Leakage From The Fuel Tank
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and…
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008323Complaint Headlamps fogged or droplets forming. Cause Due to its outlet openings, the headlamp is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate into the headlamp. This can lead to the formation of condensation on the lens of the headlamp. The headlamps comply with all applicable US standards and regulations. Remedy Check housing cover of lamp unit for natural fogging or condensation as per LI82.10-P-078301. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. Note: Order service covers and desiccant packs based on the validity description. 1. Remove headlamps. 2. Remove all grommets from outlet openings. 3. Seal vent openings with sealing profile. Important: All openings must be sealed carefully for the pressure compensation diaphragm to work properly! 4. Remove existing service cover. 5. Place desiccant packs into the new service covers and bolt down (Picture_01). 6. Glue the new diaphragm onto the intended surface at the service cover (Picture_02). Note: The bonding surface must be clean and dry. 7. Attach service cover with desiccant pack at headlamp. 8. Install headlamp. To ensure that the desiccant pack (absorption) acts effectively, the headlamp has to be air-sealed. Observe or check the following points for this: 1. Seals at the central connector must all be present and correctly fitted (Picture_03). 2. The new transparent diaphragm must be correctly bonded (Picture_04). 3. Check headlamp housing for any external damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10219252In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, is extending the warranty coverage on the fuel filter unit in certain Model Year (MY) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first) due to the following condition: The fuel filter unit might need to be replaced due to minor fuel seepage at the fuel filter flange that could result in fuel odor and/or an activation of the check engine Malfunction Indicator Lamp (MIL). Note that a risk of fire has been ruled out based on the nature of the fuel seepage and the distance to hot components. The vehicles will be visible and flagged in VMI as OPEN on June 10, 2022
- 10215214In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, is extending the warranty coverage on the fuel filter unit in certain Model Year (MY) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first) due to the following condition: The fuel filter unit might need to be replaced due to minor fuel seepage at the fuel filter flange that could result in fuel odor and/or an activation of the check engine Malfunction Indicator Lamp (MIL). Note that a risk of fire has been ruled out based on the nature of the fuel seepage and the distance to hot components.
- 10186142Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
- 10186135If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
- 10181124Harsh engagement when changing gear range from P to D or R
- 10181123Harsh engagement when changing gear range from P to D
- 10179951AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
- 10167561Xenon burner inoperative or flickers
- 10167545During disengagement from D to N and/or from R to N some slight jolting could be experienced.
- 10167525Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
- 10167489Noise: A rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: Fault code entries in engine control unit: SIM271DE20: P001177 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001762 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001192 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001195 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001477 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001492 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001495 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001600 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. P001662 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001700 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft.
- 10167000Surface damage on steering wheel trim
- 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10166103The controls on the partially electric seat adjustment switch stick or are loose or broken.
- 10166092Dynamic seat control is not functioning correctly and/or air cushions do not inflate fully.
- 10166084Rubbing noises at the point at which the covering rubs against the cover. Only occurs on vehicles with the sport package .
- 10166083Rubbing noises arise between the covering and cover of the sidebag
- 10166082Noises from area of seat adjuster or cushion frame.
- 10166081Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. If the backrest frame is exposed as a result, the actions must always be performed in order to avoid follow-up repairs.
- 10158329Oil in engine wiring harness
- 10158270Gap forms in seat cushion cover at side panel
- 10151959Seat belt extender toothed rack sluggish or makes noises
- 10151949Winter tire speed limit is activated automatically
- 10151948Display of suspension setting in head unit implausible
- 10151924Liftgate intermittently does not open fully
- 10144070BR213/BR222 E63/S63 Check Engine Light on with Misfire DTC's
- 10144063BR213, 217, 222 [E63/S63] Check Engine Light on with Misfire DTC's
- 10135628iPhone mobile phone: Various complaints after software update to iOS8
- 10135598Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
- 10056470Xentry (mercedes): combination of fault codes p060c00 and/or p060600, causing various transmission symptoms due to central processing unit, software induced internal control unit fault IS detected. Model 212.098, 212.298, 212. 095, 212.195. Updated 1/6/15.
- 10043810Mercedes: airmatic malfunction. Leaking airmatic system and not a faulty compressor.
- 10037408Mercedes-benz: shock absorber procedure.
Every Mercedes-Benz AMG E63 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.