Recalls › 19V918000

NHTSA recall 19V918000

Visibility › Sun/moon roof assembly

Mercedes Benz C230 and 23 more

Reported Dec 20, 2019747,928 vehicles affectedMercedes-Benz USA, LLC.Maker’s number 2020040011

The defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

The risk

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

The remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Official recall at NHTSA ↗

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Vehicles in this recall

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.