2005 Mercedes Benz SL500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes Benz › SL500 › 2005
These records cover every 2005 Mercedes Benz SL500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
19 complaints1 involved a crash2 involved a fire1 injuries
What owners report most
Latest complaints
- Power train
This issue almost cause an accident on the freeway, Transmission went from drive to neutral and then reverse. This is cause by the range sensor. Conductor plate for transmission is very common for this type of vehicles. Please investigate. This can cause a fatal injury or death.
- Service brakes
The contact owns a 2005 Mercedes-Benz SL500. The contact stated that while driving from a complete stop, the brake warning light and other unknown warning lights illuminated. The contact stated that he lost control of the vehicle but did not provide further information. The contact stated that…
The contact owns a 2005 Mercedes-Benz SL500. The contact stated that while driving from a complete stop, the brake warning light and other unknown warning lights illuminated. The contact stated that he lost control of the vehicle but did not provide further information. The contact stated that while driving at 15 MPH, the brake pedal was depressed but failed to respond. The warning message "Reduced Braking Power, Depress Brake Pedal Fully" and another message advising the contact to take the vehicle to the nearest service station illuminated. The contact continued to depress the brake pedal all the way to the floorboard, but the brake pedal would not respond. The contact stated that the vehicle stopped independently at some point. The vehicle was towed to the dealer who test drove the vehicle and diagnosed that no issues were found as no warning lights were illuminated. The dealer also informed the contact that they could not repair the vehicle under an unknown extended warranty for the sensotronic brake control system replacement as his vehicle was not under the extended warranty. The manufacturer was notified of the failure and confirmed the information from the dealer. Later on, the manufacturer followed up with the contact and confirmed that his vehicle was under the sensotronic brake control system replacement extended warranty; however, the dealer would need to diagnose the vehicle at his expense before they would cover the repair. The vehicle was not repaired. The failure mileage was approximately 22,000.
- Electrical system › Wiring › Rear compartment/trunk
TL* the contact owns 2005 mercedes benz sl500. The contact stated that the whole right side of the vehicle trunk caught on fire while the vehicle was parked. The contact stated that the fire started in the upper right front area of the trunk where they were wires and saw sparks. The contact stated…
TL* the contact owns 2005 mercedes benz sl500. The contact stated that the whole right side of the vehicle trunk caught on fire while the vehicle was parked. The contact stated that the fire started in the upper right front area of the trunk where they were wires and saw sparks. The contact stated that the fire went out on its own because there was no oxygen. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was made aware of the failure and informed the contact that they will tow the vehicle to mercedes-benz of oakland (2915 broadway, oakland, ca 94611). The approximate failure mileage was 90,000.
- Power train
TL* the contact owns a 2005 mercedes-benz sl500. While driving 75 mph, the vehicle went into limp mode and the speed decreased to 35 mph. In addition, the ABS and esp warning indicators illuminated. The vehicle was taken to mercedes-benz of palm beach (4000 okeechobee blvd, west palm beach, fl…
TL* the contact owns a 2005 mercedes-benz sl500. While driving 75 mph, the vehicle went into limp mode and the speed decreased to 35 mph. In addition, the ABS and esp warning indicators illuminated. The vehicle was taken to mercedes-benz of palm beach (4000 okeechobee blvd, west palm beach, fl 33409, (561) 609-0902), but was not diagnosed or repaired. The vehicle was taken to an independent mechanic who stated that the fault conductor plate needed to be replaced. The contact was referred to the local dealer. The manufacturer was not contacted. The failure mileage was 33,000. The vin was invalid.
- Service brakes
TL* the contact owns a 2005 mercedes-benz sl500r. While driving 50 mph, the brake pedal was depressed to the floorboard, but failed to stop the vehicle. The contact had to apply the emergency brake to stop the vehicle. The contact stated that several unknown warning indicators illuminated. The…
TL* the contact owns a 2005 mercedes-benz sl500r. While driving 50 mph, the brake pedal was depressed to the floorboard, but failed to stop the vehicle. The contact had to apply the emergency brake to stop the vehicle. The contact stated that several unknown warning indicators illuminated. The vehicle was towed to mercedes-benz of orland park (located at 8430 w 159th st, orland park, il 60462, (708) 460-0400) where it was diagnosed with a low battery. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 48,000.
- Engine
TL* the contact owned a 2005 mercedes-benz sl500. After parking the vehicle, the contact heard a noise coming from the engine compartment and flames appeared. The fire department extinguished the fire. A police report was not filed. There were no injuries. The vehicle was destroyed and towed to a…
TL* the contact owned a 2005 mercedes-benz sl500. After parking the vehicle, the contact heard a noise coming from the engine compartment and flames appeared. The fire department extinguished the fire. A police report was not filed. There were no injuries. The vehicle was destroyed and towed to a towing yard. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 86,400.
- Service brakes
2005 mercedes sl500. consumer writes in regards to vehicle brake system failure while driving. *smd the consumer stated without warning the sbc pump warning light appeared and the brakes failed. the sbc pump needed to replaced. The vehicle was repaired. *Js
- Power train
While driving in traffic at approximately 40 mph the transmission disengaged (slipped) so much so that the rpm's shot up and the car no longer had power to the drive wheels. I needed to move over 2 lanes through traffic to pull over to the curb and get out of traffic. Once I stopped the car at the…
While driving in traffic at approximately 40 mph the transmission disengaged (slipped) so much so that the rpm's shot up and the car no longer had power to the drive wheels. I needed to move over 2 lanes through traffic to pull over to the curb and get out of traffic. Once I stopped the car at the side of the road the transmission engaged and the car regained power the the rear wheels and I was able to drive the car off the road to safety with some minimal slipping of the transmission. Once I got the car home I checked for error codes even though there was no check engine light on. The error code was p2206 "the signal from component Y#?*N3 output speed sensor (vgs) IS not available". Looked the code up and discovered that this IS a known problem to this 7 speed transmissions conductor plate/valve body which needs to be replaced by the dealer as a unit. I have recently had my 05 sl500 which has 60,000 miles serviced at a mercedes benz dealer for an unrelated issue and ould have hoped that the dealer or mbusa would have notified me about this common dangerous defect as the defect appears to be well known to the many owners who have experienced this failure as well as the dealers and mbusa who have needed to repair a large number of these early 7 speed transmissions.
- Suspension
TL* the contact owns a 2005 mercedes-benz sl500. While driving 40 mph, "car too low stop driving" message appeared on the display panel. The contact coasted the vehicle into a fuel station, looked under the vehicle, and noticed that the frame was resting on top of the front driver and passenger…
TL* the contact owns a 2005 mercedes-benz sl500. While driving 40 mph, "car too low stop driving" message appeared on the display panel. The contact coasted the vehicle into a fuel station, looked under the vehicle, and noticed that the frame was resting on top of the front driver and passenger wheels. The vehicle was taken to the dealer where it was diagnosed that the hydraulic pump leaked into the reservoir and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 87,000.
- Fuel/propulsion system
TL* the contact owns a 2005 mercedes benz SL 500. The contact stated that while driving, fuel odors emitted from the vehicle. The contact stated that when the vehicle was parked, he noticed fuel had leaked into the rear seats of the vehicle. The vehicle was taken to the dealer where it was…
TL* the contact owns a 2005 mercedes benz SL 500. The contact stated that while driving, fuel odors emitted from the vehicle. The contact stated that when the vehicle was parked, he noticed fuel had leaked into the rear seats of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the fuel tank cap was leaking and the driver and the passenger side fuel tank caps needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 22,685.
- Service brakes · Service brakes, hydraulic
TL* the contact owns a 2005 mercedes benz sl500. While driving 25 mph and attempting to engage the brakes, the brake failed to engage and the warning message to stop the vehicle illuminated. The vehicle was towed to an independent mechanic. The technician diagnosed that the sensotronic brake…
TL* the contact owns a 2005 mercedes benz sl500. While driving 25 mph and attempting to engage the brakes, the brake failed to engage and the warning message to stop the vehicle illuminated. The vehicle was towed to an independent mechanic. The technician diagnosed that the sensotronic brake control was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The vin was not available. The failure mileage was 116,000. updated 02/19/16*lj updated 02/22/16.*jb
- Electrical system · Visibility › Windshield wiper/washer
TL* the contact owns a 2005 mercedes sl500. The contact stated that the ignition switch was faulty and caused multiple malfunctions in the vehicle. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The battery was replaced however, the failure…
TL* the contact owns a 2005 mercedes sl500. The contact stated that the ignition switch was faulty and caused multiple malfunctions in the vehicle. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The battery was replaced however, the failure persisted. The manufacturer was contacted about the failure. The failure mileage was 9,000 and the current mileage was 25,000. updated 6/10/14*cn updated 06/17/14*lj the consumer stated the ignition switch was faulty, and was eventually replaced, which resolved the problem. Also, the windshield wipers were inoperative. Updated 07/23/14 updated 7/29/17 *cn
- Service brakes
I drove out of my drive and tried to brake the car and a warning light came on saying that my brakes were malfunctioning. The car would not brake. The brakes on the car were dead.fortunately there IS a hill at the bottom of the road where I live and by going up the hill the car came to a stop.…
I drove out of my drive and tried to brake the car and a warning light came on saying that my brakes were malfunctioning. The car would not brake. The brakes on the car were dead.fortunately there IS a hill at the bottom of the road where I live and by going up the hill the car came to a stop. Fortunately there were no other cars or pedestrians on the road otherwise I would not have been able to stop. when I brought my car to the dealer, they said that it was a software problem and they would fix it for free. A few months before, I had taken the car in to the same mb dealer for general maintenance. Why didn't the dealer repair the software brake issue? Do I have to get killed or damage other cars before they automatically repair the brake software, that they obviously knew to be defected and a potential for accidents? The issue should have been a recall item, due to the seriousness of the matter. the same car has a problem with the transmission which appears to be another software issue. Why doesn't the dealer automatically fix the software issue before I have an accident? The "fix-it" cost has to be minimal and the prevention of damage has to be huge. the mb dealer wants to replace anything that isn't right. They replaced my engine mounts at 42,000 miles for $1,600 whether they needed it or not, but they won't fix some simple software issues that could kill or damage property? If the mb dealer doesn't want to do it because they don't make enough money, then hopefully the dot will force them to do it. Enough IS enough. These are serious issues which I did not know about. *tr
- Suspension
TL* the contact owns a 2005 mercedes-benz 500sl. The contact stated that the vehicle sat abnormally low to the ground. The vehicle was taken to the dealer where it was found that the hydraulic system had failed. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was 37,000. The vin was unavailable.
- Service brakes
TL* the contact owns a 2005 mercedes-benz sl500. The contact stated that while starting the vehicle, the active body control light illuminated. The contact stated that the shocks felt as if they had failed. The vehicle was taken to a private mechanic where it was found that the sensotronic brake…
TL* the contact owns a 2005 mercedes-benz sl500. The contact stated that while starting the vehicle, the active body control light illuminated. The contact stated that the shocks felt as if they had failed. The vehicle was taken to a private mechanic where it was found that the sensotronic brake control failed. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was not included in nhtsa campaign ID number 05v133000 (service brakes, hydraulic). The failure mileage was 65,000 and the current mileage was 66,060.
- Electrical system
My mercedes benz has a faulty electrical wiring in the command navigation unit in my sl500. The vehicle has only 16,385 miles on it, though it IS a 2005 model, and has been housed in a high-end garage with no trauma, no damage, and very little wear and tear. I purchased the car used about 6 weeks…
My mercedes benz has a faulty electrical wiring in the command navigation unit in my sl500. The vehicle has only 16,385 miles on it, though it IS a 2005 model, and has been housed in a high-end garage with no trauma, no damage, and very little wear and tear. I purchased the car used about 6 weeks ago. Within the last 3 weeks the unit has gone from working intermittently to not working at all, simply providing a screen message: system unavailable. on march 5, 2012 I took my SL 500 the authorized dealer here, and contacted the service manager . After having my vehicle out of commission for two days, I read the diagnosis/repair report and was told this was not an error by me or the previous owner but something that happened somewhere in the manufacturing process, probably on the assembly line, as the sound amplifier had an internal electrical fault. additionally, I have been to two independent mercedes benz dealers and they could not fix the problem. I've also learned that I cannot simply replace the stereo with a working model from any electrical store (like best buy or car stereo guys). it IS my understanding that to replace the command unit would cost several thousand dollars. it IS my belief that while the car IS not within a typical five or six year warranty period (i just missed that period) it IS clearly a car that has been well taken care of, barely driven, properly housed, and maintained. given the findings from your authorized technicians, it seems that this IS a problem that came with the car that would have surfaced at some point. lucky me that it IS surfacing now. I am hoping that the national highway traffic safety administration will contact mercedes about this faulty command unit. There are many other mercedes owners who have and are experiencing this electrical nightmare. *tr
- Air bags
TL* the contact owns a 2005 mercedes benz sl-500. The contact stated that while driving 25 mph, he fell asleep behind the wheel and crashed into two parked vehicles. The contact's vehicle proceeded to flip over,however the air bags did not deploy. The contact sustained severe arm and shoulder…
TL* the contact owns a 2005 mercedes benz sl-500. The contact stated that while driving 25 mph, he fell asleep behind the wheel and crashed into two parked vehicles. The contact's vehicle proceeded to flip over,however the air bags did not deploy. The contact sustained severe arm and shoulder injuries. The two vehicles he crashed into were totaled as well as the contacts vehicle. A police report was filed. The failure and current mileages were 7,800. updated 8/4/10 *cn updated 08/09/10*jb
- Latches/locks/linkages › Doors › Latch
TL* the contact owns a 2005 mercedes benz sl500. While attempting to exit the vehicle the door handle would not function. The vehicle was taken to the dealership for inspection. The technician stated that the handle arm needed to be replaced. the current and failure mileages were 40282.
- Electrical system · Service brakes, hydraulic
Mercedes-benz sl500 (2005), 4000 miles. Brakes failed. it would seem to be an electrical or computer failure of some kind. auto was serviced a week ago. have had trouble with electrical and/orl features from first day of purchase. the most dangerous was today's brake failure. had to place car in neutral and then in park to make it stop. *nm
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 11000705Battery Control Module needs replacement due to electrical overstress. Incorrect charging procedures and battery maintenance. Remedy Proper care and maintenance of the electrical system of MY2003-2012 SL-Class. Please share the below excerpts from the Owners Manual and general guidance, cautions, and suggestions regarding battery charging and maintenance with customers. Guidance and Cautions : Failure to follow these instructions can lead to severe injuries or death, damage to the vehicle or its electronic components, and/or cause a battery explosion. Following extended periods of non-operation, Mercedes-Benz AG (MBAG) recommends the use of Mercedes-Benz approved battery chargers to ensure optimal battery maintenance and performance. Do not use a quick-charge unit (jump box) and avoid jump starting after extended periods of non-operation. FOR DEALERS: For comprehensive guidelines on battery charging, please refer to document AR54.10-P-1130I. Charge vehicle batteries according to the instructions in the owners Manual. Dealers can also reference WIS document AR54.10-P-1130I. If the battery needs to be removed, please follow the instructions in the owners manual and reinstall a new or charged battery in reverse order. MY2003-2012 SL-Class vehicles are equipped with two 12V batteries. See owners manual. If both batteries are drained, never connect a charger to both batteries simultaneously. Jump Starting: The starter battery is located on the right side of the engine compartment. Jump starting may only be performed on the battery installed in the engine compartment. Never use the auxiliary battery installed in the trunk to jump start the vehicle. Do not attempt to start the engine using a battery quick-charge unit or battery charger/tender not approved by MBAG. Only jump start from batteries with the same voltage rating (12V). Jump starting with a higher voltage battery could damage the vehicles electrical system. Avoid repeated and/or lengthy starting attempts. This could result in damage to the vehicle or its electrical system, severe injuries, or death.
- 10252770As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 590 Mars Red paint available as an original, exterior color option for certain models of Mercedes-Benz vehicles may experience peeling, flaking, or bubbling of the exterior paint or clear coat. This Mars Red paint is sometimes referred to as Fire Opal. The purpose of this update is to alert you that: 1. The Settlement has received final approval. The Settlement will go into effect on March 11, 2024. As of that date, customers are eligible to receive extended warranty coverage under the Settlement. 2. Under the Settlement, an eligible customer might receive extended warranty coverage as of the date the vehicle is presented to your dealership OR certain customers might have validated Qualified Future Repair claims, making them eligible for a different level of coverage. To determine if a customer: (a) is eligible for extended warranty coverage; and (b) what level of warranty coverage is available to them, please refer to the Service Packages section in VMI/Netstar. 3. Damage code 21800 (damage type 00) must be used for warranty claims covered pursuant to the Settlement. Please note that you should only claim for the percentage of warranty repair cost reflected in VMI/Netstar (see below, e.g., for Period Two, claim only 50% of warranty repair cost). 4. Before the dealership agrees to perform any work: The customer should be given a Repair Order containing: (1) an estimate for the repair, (2) the portion covered under the extended warranty; and (3) the customers contribution amount for the repair, if applicable. The customer must agree to pay their contribution amount for the repair and sign the Repair Order before the repair is performed.
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10205293Tire Pressure Sensors.
- 10181124Harsh engagement when changing gear range from P to D or R
- 10181123Harsh engagement when changing gear range from P to D
- 10167545During disengagement from D to N and/or from R to N some slight jolting could be experienced.
- 10167001Height adjustment of electric steering column adjustment is nonfunctional.
- 10166997The noise comes from the front axle. Vehicles without code B07 (AMG ceramic high-performance composite brake system)
- 10166982During disengagement from D to N and/or from R to N some slight jolting could be experienced.
- 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10166105The electrical wiring harness is trapped between the height adjustment gearing and the cushion frame.
- 10165844Possible minor leakage at described components or oil transfer from assembly plant.
- 10165839Shift quality complaints on TRANSMISSION 722.9 (7G-TRONIC and 7G-TRONIC PLUS)
- 10158329Oil in engine wiring harness
- 10135628iPhone mobile phone: Various complaints after software update to iOS8
- 10048279Mercedes: camshaft adjustment solenoid may leak oil due to settling properties of seal and the engine wiring harness will be retrofitted with four adapter harnesses as a precautionary measure. Models 2005-2011 164, 171, 203, 204, 207, 209, 211, 212, 216. 219, 221, 230, 251, 463. Updated 12/18/12. Updated 3/18/2013
- 10044222Mercedes benz: front or rear seat belt does not roll up correctly. Dirt deposits on the seat belt guide due to soiled seat belt. Also included models 169, f cell, 246, and 231. No model years given.
- 10033070Xentry (mercedes): engine warning lamp IS currently on or was on and a delay fault of the camshaft adjust to current or stored in the engine control unit. Models 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, and 403. No model years listed.
- 10030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. Once the corrosion protection IS damaged or removed the brake components and or hardware can begin to corrode. Include all models and model years.
- 10030904Mercedes benz: models 203, 209, 211, 219,230, and 463; model years 2005-2007. Replace pilot bushing at electrohydraulic unit. Daimler ag has determined that on affected vehicles the transmission pilot bushing may leak. Dealer will replace transmission pilot bushing .
- 10029945Mercedes: there IS a srs warning in the instrument cluster; this may be due to the wss control unit connection being loose or unplugged. No model years listed.
- 10028644Mercedes: vehicle fails star diagnosis test; inspect brake system for air." models 230, 219, and 211. Model years 2003-2009.
- 10028626Mercedes: the vehicle's suspension level randomly lowering while driving and/or rapid sporadic level changes shortly after stopping the vehicle, replace the body acceleration sensors. Models 215.3, 220, and 230. Model years unknown.
- 10028587Mercedes: leaks at steering gear control head connection to high or low pressure lines or leaks at internal steering lines of control head connection to steering gear housing. Models 171, 203, 204, 209, 211, 215, 216, 219, 220, 221, and 230. Model years unknown.
- 10028585Mercedes vehicles: the xenon or bi-xenon headlamp not functioning. A function description can be found in wis document gf8s.10-p-20010 (203), gf82.10-p-0003q (209); gf82.10-p-3002r (230). Model years uknown.
- 10024362Mercedes-benz - check catalytic converters and replace if necessary - models 203, 209, 211, 215, 230 - model years 2004-2005. Update 8/7/2008.
- 10021522Knocking noise from the front axle area.
- 10021246Install software for navigation system. Updated 3/5/09.
- 10020181The tirefit hose connector may not screw onto the tire valve with an air tight seal. In case of a flat tire, the customer may not be able to inflate the spare tire using tirefit.
- 10018931Learning in selection range sensor not possible after ehs replacement.
- 10018832Inspect sbc suction hose, replace if necessary, to improve the brake bleeding process.
- 10016687Abc visit workshop displayed in instrument cluster and hydraulic fluid leakage. Updated 5/14/09. Models 215, 220 and 230. Model years unknown.
- 10016670Mercedes: the fuel level indicated in the instrument cluster does not match the actual fill level. This may be caused by a fault in the fuel level sensor function chain: hydraulic and electrical lines and their connections, rear sam or instrument cluster. Updated 2/23/09. Updated 9/18/09. Model years unknown.
Every Mercedes Benz SL500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.