2002 Mercedes-Benz SLK230
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes-Benz › SLK230 › 2002
These records cover every 2002 Mercedes-Benz SLK230. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
5 complaints
What owners report most
Latest complaints
- Electrical system · Power train
The transmission on my 26700 miles car did not shift and the car wouldn’t move on the intersection as well as on the highway where the car would just roll without accepting the gas pedal. Most dangerous on the intersection where cars behind mine would just go without making sure my mercedes is…
The transmission on my 26700 miles car did not shift and the car wouldn’t move on the intersection as well as on the highway where the car would just roll without accepting the gas pedal. Most dangerous on the intersection where cars behind mine would just go without making sure my mercedes is moving(which it didn’t). The mechanic mentioned that transmission fluid may have contaminated other parts of the engine and contaminated various sensors giving erroneous readings error codes all related to electrical issues. There are fault codes suggesting that the ECU, PCM, SRS, and ABS are not correctly working. In addition, common problem occurring in MB vehicles are the radios are faulty and not working. The car has until 2020 been almost exclusively serviced by Mercedes Benz in Fort Washington / PA where at the crfax report one can see that the radio, ECU have been meddled with before at this service location. This should proof the longstanding assertion as expressed in different MB forum that there are many existing electrical and transmission problems with this model throughout the build of this series.
- Unknown or other
The headliner/ceiling of the car IS falling apart. Particularly the cloth under the sunroof all came off with the adhesiveness IS lost and directly falls onto ones's face while driving and it could be fatal. Mercedes dealer acknowledged the issue but did not authorize a covered repair. This IS real…
The headliner/ceiling of the car IS falling apart. Particularly the cloth under the sunroof all came off with the adhesiveness IS lost and directly falls onto ones's face while driving and it could be fatal. Mercedes dealer acknowledged the issue but did not authorize a covered repair. This IS real safety concern and there can be choking or other undesired disturbance with the hanging headliner part while driving. The adhesive materials exposed and the tiny particles could be inhaled into lungs, which could be other undesired damage stemming from the falling headliner cloth. This happened when I was driving and operated the sunroof opening. The headliner cloth landed on my face and I was able to control the car and take it to safety and temporarily held the cloth in place.
- Engine · Power train · Vehicle speed control
My gear shifter IS defective as I have problem taking it out of gear stationary to drive and also the car does not know what gear I shift into causing high engine revive in the engine and sometimes the car will not drive as it won't move in the middle of traffic on the local roads and highway while in motion from driving.also the check engine light IS on.
- Electronic stability control (esc) · Service brakes
I was driving on the freeway doing about 55 mph when all of the sudden the car brakes by it self with no warning whats so ever , that was a very scary situation I had vehicles behind me and they had to brake too, that was for about 3 to 5 seconds , I was shaking and scare because I didn't know…
I was driving on the freeway doing about 55 mph when all of the sudden the car brakes by it self with no warning whats so ever , that was a very scary situation I had vehicles behind me and they had to brake too, that was for about 3 to 5 seconds , I was shaking and scare because I didn't know what happen, another time around the corner from my house as I was turning it did it again for like two seconds, this IS very scary because you don't know when IS it going to do it again.
- Electronic stability control (esc) · Service brakes
Brakes are applied unexpectedly while traveling different speeds. I have had the crap scared out of me the last time this happened while traveling at about 50mph. The car left skid marks for about 50FT and almost caused someone to rear end me as well as my car almost going sideways into another…
Brakes are applied unexpectedly while traveling different speeds. I have had the crap scared out of me the last time this happened while traveling at about 50mph. The car left skid marks for about 50FT and almost caused someone to rear end me as well as my car almost going sideways into another vehicle. something n eds to be done about the safety of this vehicle. Mercedes corporate will not do anything nor will the dealership. I am so scared to drive it. I now have it parked until something happens to have me feel safe to drive this vehicle again. I have attached a picture of the skid marks. I have additional but it won't allow me to attach more than one.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10167564Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
- 10167563The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
- 10167557Water entry through front section of retractable hardtop with the following localization: - Partial water entry in the area of the side seals to the A-pillar (for area see Fig. 1) when accelerating/braking the vehicle.
- 10167525Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
- 10167002Creaking noise when making vertical or longitudinal adjustment to electrical steering column
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10166099Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
- 10135628iPhone mobile phone: Various complaints after software update to iOS8
- 10135441Garage door opener cannot be programmed
Every Mercedes-Benz SLK230 model year
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