2007 Mercedes Benz SLK280
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes Benz › SLK280 › 2007
These records cover every 2007 Mercedes Benz SLK280. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2007 Mercedes Benz SLK280. Newest first.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior…
Risk and remedy
Risk
Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.
Remedy
Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Owner complaints
23 complaints
What owners report most
Latest complaints
- Air bags
I am the owner of a 2007 Mercedes-Benz SLK280 with VIN: [XXX]. My vehicle was part of the Takata airbag recall, but the airbags were never replaced. Currently, the NHTSA recall status for my VIN shows "no active recalls," even though the repair was not completed. This creates a serious safety risk.…
I am the owner of a 2007 Mercedes-Benz SLK280 with VIN: [XXX]. My vehicle was part of the Takata airbag recall, but the airbags were never replaced. Currently, the NHTSA recall status for my VIN shows "no active recalls," even though the repair was not completed. This creates a serious safety risk. I request that NHTSA investigate why my VIN is marked as remedied or closed despite the airbags not being replaced. I urge NHTSA to take appropriate action to ensure the recall is properly addressed for my vehicle and others in similar situations. Thank you for your attention to this important safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags
Takata recall. there was a nhtsa campaign to recall my vehicle's airbags-- number 16v081000. I was contacted by mail numerous times my mercedes national headquarters, indicating there was a recall and the replacement airbag was on order. They indicated I would be contacted later when the parts…
Takata recall. there was a nhtsa campaign to recall my vehicle's airbags-- number 16v081000. I was contacted by mail numerous times my mercedes national headquarters, indicating there was a recall and the replacement airbag was on order. They indicated I would be contacted later when the parts became available at my local mercedes dealer. I was contacted locally and they said the part was on order, I would be notified when it arrived. No notification occurred. Recently I called the dealer's parts department and they indicated they had my vehicle's airbag in stock. I contacted the service department and they indicated "the campaign has been closed" (as of march 2018). I called the national customer service number and they confirmed the campaign was closed. Their reason was that they had done an "experiment" on mercedes slks and determined that a recall was not needed. That IS, they changed their minds about the takata airbag in the car. I am checking with you to verify that mercedes was permitted by you to close their takata airbag recall for the mercedes 2007 SLK 280 model and that it IS safe to drive the vehicle. I also note that national mercedes never contacted me regarding the closing of the recall campaign. Thank you for your response.
- Air bags
I remain unable to obtain replacement takeda airbags from mercedes benz for the past 3 years. When I last filed a complaint with nhtsa on 12/26/2017 (complaint number 11056636) I was informed by mercedes, [xxx] , vp customer services that my car replacement airbags would be available by june 30…
I remain unable to obtain replacement takeda airbags from mercedes benz for the past 3 years. When I last filed a complaint with nhtsa on 12/26/2017 (complaint number 11056636) I was informed by mercedes, [xxx] , vp customer services that my car replacement airbags would be available by june 30, 2018 and that mercedes would be calling me to make the appointment for "replacement free airbags".to be installed in my car-no call, no airbags. I have waited 3 years. My care remains in my garage. The federal government IS not protecting me against a foreign company doing harm in america, takeda-who knew the airbags were dangerous when they sold me my $56,000 useless car sitting in my garage, 2007 SLK with 12, 600 miles on it. It was more important for mercedes and takeda to make a profit than for me to be in a safe car. I need assistance to obtain safe airbags for my car so that I will not be another statistic for takeda-no joke. Please do not let them off the hook. They must be held responsible/accountable. My car IS parked in my garage for 3 years! Help me please. Thank you, [xxx] , md, phd, jd information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Air bags
2007 mercedes benz SLK 280. Consumer writes in regards to takata airbag safety recall. *Ld *js
- Air bags
TL* takata recall. The contact owns a 2007 mercedes-benz slk280. The contact stated that the recall notice for nhtsa campaign number: 16v081000 (air bags) was received in february of 2016. After contacting the dealer (mercedes-benz of kansas city in kansas city, mo), the contact was informed that…
TL* takata recall. The contact owns a 2007 mercedes-benz slk280. The contact stated that the recall notice for nhtsa campaign number: 16v081000 (air bags) was received in february of 2016. After contacting the dealer (mercedes-benz of kansas city in kansas city, mo), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. *Tt
- Air bags
I am unable to get replacement air bags and was advised to file a complaint. I called 2 dealerships today, again (mercedes benz massapequa and rockville center) and neither has received the airbags from takeda.
- Air bags
Takata recall
- Air bags
TL* takata recall. The contact owns a 2007 mercedes-benz slk280. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
TL* takata recall. The contact owns a 2007 mercedes-benz slk280. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sullivan-parkhill imports (401 w marketview dr, champaign, il) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata recall: the mercades dealership does not have replacement airbags and does not know when they might be available.
- Air bags
Takata recall either these airbags are safe and the recall needs to be rescinded or the airbags are unsafe? if deemed unsafe then all inventories and production needs to be directed towards resolving this issue. airbag production should be directed to correct this recall instead of new car…
Takata recall either these airbags are safe and the recall needs to be rescinded or the airbags are unsafe? if deemed unsafe then all inventories and production needs to be directed towards resolving this issue. airbag production should be directed to correct this recall instead of new car production. could this be a stall tactic by the auto manufacturers? every year that passes a certain % of the affected vehicles end their useful lives. manufacturers therefore recognize a lower replacement cost. even though a large monetary settlement was directed to the manufacturers. if there IS a decision to be made regarding safety, then there IS no decision to be made- always take the safe course. order all airbag production to be directed to this recall! fix this problem! thank you
- Air bags
Takata recall. I stopped by my local mercedes dealership about this recall. According to james motor co. Lexington, ky, currently there isn't a replacement available. That james motor co. Would contact me when they received the replacement. After receiving a notification from tk holdings inc. I see…
Takata recall. I stopped by my local mercedes dealership about this recall. According to james motor co. Lexington, ky, currently there isn't a replacement available. That james motor co. Would contact me when they received the replacement. After receiving a notification from tk holdings inc. I see where they are filing chapter 11. I am concerned that they may not want to make the replacement. I went to takata.com, tkrestructuring.com both of which did not work. These internet addresses were listed on the flyer I received from tk holdings inc. Please let me know how to proceed. Thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Air bags
2007 mercedes benz SLK 280. consumer writes in regards to defective driver side airbag repair costs issues. *smd the dealer informed the consumer, it would cost $665 to access the air bag. *Jb
- Air bags
Nothing has been resolved since being notified in april of the recall. recall#16v-081
- Air bags
Takata recall the airbags in my vehicle need to be recalled and replaced. my vehicle IS a 2007. how much longer will it take for mercedes to make a recall and rectify the airbags that presents a potential and dangerous hazard? I want peace of mind and it IS distressing and stressful to know…
Takata recall the airbags in my vehicle need to be recalled and replaced. my vehicle IS a 2007. how much longer will it take for mercedes to make a recall and rectify the airbags that presents a potential and dangerous hazard? I want peace of mind and it IS distressing and stressful to know that the airbags in my car present such a hazard to my life and safety. los angeles does experience humid and hot weather especially in the summer time. takata and mercedes benz ought to make those living in los angeles one of the priorities. *tr
- Air bags
TL* takata recall. The contact owns a 2007 mercedes-benz slk280. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* takata recall. The contact owns a 2007 mercedes-benz slk280. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Fuel/propulsion system
Takata recall, at 64,000 miles the fuel pump went bad on 2007 slk280. car drove 20miles at most a day. Tried starting the car and had it stalled every tempted.
- Unknown or other
Vehicle transmission stops shifting leaving vehicle in 3RD gear. Error code p2767 and p2768. Creates dangerous condition on freeways surrounded by speeding cars. Dealer says only they can fix for almost $2000.00 dollars.
- Air bags · Seat belts
While driving on highway with a passenger at highway speed the srs malfunction warning light illuminated instructing to take car for service. There was no accident and no object was struck. Mercedes mechanic advised that air bags would not deploy until this failure was corrected. Mechanic stated…
While driving on highway with a passenger at highway speed the srs malfunction warning light illuminated instructing to take car for service. There was no accident and no object was struck. Mercedes mechanic advised that air bags would not deploy until this failure was corrected. Mechanic stated failure was in passenger seat belt buckle. Apparently many other mercedes owners have had this problem. Sounds somewhat similar to honda's latest problem.
- Power train
Car made loud noise then the transmission stopped working. Car had to be towed to dealership. I have read alot of information regarding these transmission having issues. Dealer nor mercedes benz (corporate) in nj would even assist to find out what or why the transmission failed at 69,000 miles and…
Car made loud noise then the transmission stopped working. Car had to be towed to dealership. I have read alot of information regarding these transmission having issues. Dealer nor mercedes benz (corporate) in nj would even assist to find out what or why the transmission failed at 69,000 miles and really didn't seem to care one bit. They were rude and unbelievably irresponsible about their product putting all of the cost ( $7500.00 ) bill square on the customer. I know they are aware of this transmission having problems. Its their product. They need to stand behind their product. Well crafted transmission replacing at 69,000 miles makes no sense. *tr
- Engine and engine cooling · Fuel system, gasoline
The exhaust actuators were determined bad and replaced now at 47,000miles they are bad again and not warrantied as the state I reside in does require emissions control inspection and mercedes IS aware there IS a defect this should prompt a recall. I have tried unsuccessfully to resolve this matter with mercedes. *tr
- Air bags › Frontal
Horn continues to blow. dealer states that the air bag needs to be replaced due to dust build-up. told that it will take $1,400 to correct the problem. currently the horn relay IS disconnected. *Tr
- Vehicle speed control
Tl*the contact owns a 2007 mercedes slk280. The contact stated that while sitting idle with his foot on the brake pedal, the vehicle suddenly accelerated to 5 mph. The vehicle was taken to an authorized dealership where the software was reprogrammed. The failure occurred three times. The failure mileage was 13,493. The current mileage was 13,512.
- Tires › Tread/belt
Tl*the contact owns a 2007 mercedes benz slk280. the vehicle has michelin pilot, size 245/40r17 tires. while driving 35 mph, the vehicle began rocking and shaking. when the contact inspected the vehicle, she discovered that the rear passenger side tire was split at the seam. mercedes roadside…
Tl*the contact owns a 2007 mercedes benz slk280. the vehicle has michelin pilot, size 245/40r17 tires. while driving 35 mph, the vehicle began rocking and shaking. when the contact inspected the vehicle, she discovered that the rear passenger side tire was split at the seam. mercedes roadside assistance changed the tire. she was informed by mercedes that she would be responsible for the tire and suggested that she drove over something to cause the failure. the current and failure mileages were 7,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008323Complaint Headlamps fogged or droplets forming. Cause Due to its outlet openings, the headlamp is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate into the headlamp. This can lead to the formation of condensation on the lens of the headlamp. The headlamps comply with all applicable US standards and regulations. Remedy Check housing cover of lamp unit for natural fogging or condensation as per LI82.10-P-078301. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. Note: Order service covers and desiccant packs based on the validity description. 1. Remove headlamps. 2. Remove all grommets from outlet openings. 3. Seal vent openings with sealing profile. Important: All openings must be sealed carefully for the pressure compensation diaphragm to work properly! 4. Remove existing service cover. 5. Place desiccant packs into the new service covers and bolt down (Picture_01). 6. Glue the new diaphragm onto the intended surface at the service cover (Picture_02). Note: The bonding surface must be clean and dry. 7. Attach service cover with desiccant pack at headlamp. 8. Install headlamp. To ensure that the desiccant pack (absorption) acts effectively, the headlamp has to be air-sealed. Observe or check the following points for this: 1. Seals at the central connector must all be present and correctly fitted (Picture_03). 2. The new transparent diaphragm must be correctly bonded (Picture_04). 3. Check headlamp housing for any external damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 10252770As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 590 Mars Red paint available as an original, exterior color option for certain models of Mercedes-Benz vehicles may experience peeling, flaking, or bubbling of the exterior paint or clear coat. This Mars Red paint is sometimes referred to as Fire Opal. The purpose of this update is to alert you that: 1. The Settlement has received final approval. The Settlement will go into effect on March 11, 2024. As of that date, customers are eligible to receive extended warranty coverage under the Settlement. 2. Under the Settlement, an eligible customer might receive extended warranty coverage as of the date the vehicle is presented to your dealership OR certain customers might have validated Qualified Future Repair claims, making them eligible for a different level of coverage. To determine if a customer: (a) is eligible for extended warranty coverage; and (b) what level of warranty coverage is available to them, please refer to the Service Packages section in VMI/Netstar. 3. Damage code 21800 (damage type 00) must be used for warranty claims covered pursuant to the Settlement. Please note that you should only claim for the percentage of warranty repair cost reflected in VMI/Netstar (see below, e.g., for Period Two, claim only 50% of warranty repair cost). 4. Before the dealership agrees to perform any work: The customer should be given a Repair Order containing: (1) an estimate for the repair, (2) the portion covered under the extended warranty; and (3) the customers contribution amount for the repair, if applicable. The customer must agree to pay their contribution amount for the repair and sign the Repair Order before the repair is performed.
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10235996Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators
- 10235978Recall Campaign announcement for Takata driver airbags.
- 10233796Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the even the subframe experiences corrosion with perforation (holes). The extended warranty is applicable to the following vehicles: Model Year Model (platform) WIS reference 2005 - 2011 SLK-Class (R171) AR35.10-P-0010V 2012 - 2017 SLK-Class (R172) AR35.10-P-0010V 2012 - 2016 CLS-Class (C218) AR35.10-P-0010EW 2013 - 2016 SL-Class (R231) AR35.10-P-0010RK 2008 - 2015 C-Class Sedan/Coupe (W/C204) AR35.10-P-0010CW 2010 - 2015 GLK-Class (X204) AR35.10-P-0010CW 2010 - 2016 E-Class Sedan/Wagon (W/S212) AR35.10-P-0010EW 2010 - 2017 E-Class Coupe/Cabrio (C/A207) AR35.10-P-0010CW All models require cavity preservation on the rear axle carrier after the replacement according to AR35.10-P-0010-03A.
- 10233780Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the event the subframe experiences corrosion with perforation (holes). The extended warranty is applicable to the following vehicles: Model Year Model (platform) WIS reference 2005 - 2011 SLK-Class (R171) AR35.10-P-0010V 2012 - 2017 SLK-Class (R172) AR35.10-P-0010V 2012 - 2016 CLS-Class (C218) AR35.10-P-0010EW 2013 - 2016 SL-Class (R231) AR35.10-P-0010RK 2008 - 2015 C-Class Sedan/Coupe (W/C204) AR35.10-P-0010CW 2010 - 2015 GLK-Class (X204) AR35.10-P-0010CW 2010 - 2016 E-Class Sedan/Wagon (W/S212) AR35.10-P-0010EW 2010 - 2017 E-Class Coupe/Cabrio (C/A207) AR35.10-P-0010CW All models require cavity preservation on the rear axle carrier after the replacement according to AR35.10-P-0010-03A.
- 10232321Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the event the subframe experiences corrosion with perforation (holes). The extended warranty is applicable to the following vehicles: Model Year Model (platform) Model Year Model (platform) 2005 - 2011 SLK-Class (R171) 2008 - 2015 C-Class Sedan/Coupe (W/C204) 2012 - 2017 SLK-Class (R172) 2010 - 2015 GLK-Class (X204) 2012 - 2016 CLS-Class (C218) 2010 - 2016 E-Class Sedan/Wagon (W/S212) 2013 - 2016 SL-Class (R231) 2010 - 2017 E-Class Coupe/Cabrio (C/A207) Only the following damage code can be claimed for the replacement of the rear subframe due to corrosion with perforation: Damage Code: 35441 47 Always check VMI to determine if a vehicle is covered under this 20 years/unlimited miles extended warranty. Please
- 10167564Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
- 10167563The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
- 10167557Water entry through front section of retractable hardtop with the following localization: - Partial water entry in the area of the side seals to the A-pillar (for area see Fig. 1) when accelerating/braking the vehicle.
- 10167525Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
- 10167002Creaking noise when making vertical or longitudinal adjustment to electrical steering column
- 10166994Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10166101The lumbar support cannot be set from stage 0 to stage 5. Stage 5 can only be set after setting stage 10 first
- 10166099Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
- 10158301Replace Driver-Side and (if applicable) Front Passenger Air Bag
- 10135628iPhone mobile phone: Various complaints after software update to iOS8
- 10048279Mercedes: camshaft adjustment solenoid may leak oil due to settling properties of seal and the engine wiring harness will be retrofitted with four adapter harnesses as a precautionary measure. Models 2005-2011 164, 171, 203, 204, 207, 209, 211, 212, 216. 219, 221, 230, 251, 463. Updated 12/18/12. Updated 3/18/2013
- 10037408Mercedes-benz: shock absorber procedure.
- 10033070Xentry (mercedes): engine warning lamp IS currently on or was on and a delay fault of the camshaft adjust to current or stored in the engine control unit. Models 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, and 403. No model years listed.
- 10032568Mercedes benz service campaign: see document search button for owner letter. Software calibration number (scn) coding; engine control module. The vehicles fuel tank leak diagnosis system may have been inadvertently deactivated during a visit to the workshop. This may cause the affected vehicles to fail to meet the statutory requirements for inspection and or maintenance (emissions inspection).
- 10030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. Once the corrosion protection IS damaged or removed the brake components and or hardware can begin to corrode. Include all models and model years.
- 10030671Mercedes: the instrument cluster displaying tire pressure monitor inoperative and there IS a corresponding stored fault code of 5581 (front or rear sensor localization failed), this IS because the difference in the signal strength between the front and rear axle may not be enough for the wheel assignments to be accurately made. No model years listed.
- 10028026Mercedes: replace v belt upper guide pulley. The v belt upper guide pulley optimized for noise reduction IS available. The dealer will replace upper guide pulley at the next workshop visit.
- 10025842Mercedes benz: model 171.454, 456 (2005-2008) SLK class; 204.054, 056, 081 (2008) c class; 211.022, 056, 072, 087, 090 (2006-2008) e class. Vehicles produced between 2/21/08 and 4/3/08 with differential serial number 1824214 to 1865328. Clunking noise during load change at rear axle differential.
- 10024117All model 171, 203 and 209 vehicles equipped with sales code 477 - tire loss warning system (indirect esp based) with run flat tires. [Tire pressure monitoring inactive] displayed instrument cluster. Model year 2005-2007.
- 10022893Check engine light on / fault codes fc1200 / fc1208 stored in me-sfi control unit. Mercedes-benz model C230, C280, C350, slk280, slk350, clk350, clk550, E350, E550, cls550, S600, and sl550. Equipped with M272 engine or M273 engine. Updated 8/28/08.
- 10021246Install software for navigation system. Updated 3/5/09.
- 10016670Mercedes: the fuel level indicated in the instrument cluster does not match the actual fill level. This may be caused by a fault in the fuel level sensor function chain: hydraulic and electrical lines and their connections, rear sam or instrument cluster. Updated 2/23/09. Updated 9/18/09. Model years unknown.
Every Mercedes Benz SLK280 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.