2015 Mercedes Royale Sprinter Coach
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Mercedes Royale › Sprinter Coach › 2015
These records cover every 2015 Mercedes Royale Sprinter Coach. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2015 Mercedes Royale Sprinter Coach. Newest first.
Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when…
Risk and remedy
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.
Owner complaints
6 complaints
What owners report most
Latest complaints
- Equipment · Equipment › Recreational vehicle/trailer · Unknown or other
I was driving down the road and two of the four batteries under my airstream interstate fell out from under the van. It ripped off my bumper. I checked on a few airstream forums and this is common. It is very dangerous. Airstream needs to fox this issue. Someone behind me could have been injured if we were on a high way.
- Fuel/propulsion system · Power train
Vehicle was parked overnight at over 7000ft elevation 4x4 was active Overnight temps below freezing Upon startup there was no power transferred to the axles...engine revolutions increased with no wheel spin/turning No engine lights illuminated after 5-10 minutes of warm up the van would finally move
- Forward collision avoidance › Automatic emergency braking · Service brakes · Vehicle speed control
ABS safety for our 2015 mercedes sprinter. the right rear sensor IS defective. we are concerned about our safety not having brakes that should work according to the manufacture. With out ABS the cruise control does not work either. Thank you for any help. Note; the many frustrated owners discusions on the internet about this problem.
- Electronic stability control (esc) · Engine · Vehicle speed control
On multiple occasions, abs/esp/asr warning lights came on and cruise control became inoperative. sometimes the faults were cleared by turning engine off and restarting. other times the wheel speed sensor was replaced. a total of 3 sensors were replaced over time. One time happened when braking…
On multiple occasions, abs/esp/asr warning lights came on and cruise control became inoperative. sometimes the faults were cleared by turning engine off and restarting. other times the wheel speed sensor was replaced. a total of 3 sensors were replaced over time. One time happened when braking, which resulted in extended stopping distance. Once the transmission was locked in the lowest gear and would not shift. the most recent time the engine stopped at 45 mph while on the road. this was resolved by replacement of the ABS module. although no damage or injuries were sustained, at least 3 failure resulted in unsafe conditions and could have resulted in damage/injuries had the traffic conditions been slightly different. these failures have occurred over a period of 2 years (2017- 2019). speeds were 25-65 mph
- Fuel/propulsion system
While driving on interstate east of louisville kentucky at 70mph on cruise control engine stopped and vehicle coasted to shoulder of road this occurred at 4:30am june 13 when engine stopped smoke and diesel smell was apparent before vehicle coasted off road after vehicle stopped I opened engine…
While driving on interstate east of louisville kentucky at 70mph on cruise control engine stopped and vehicle coasted to shoulder of road this occurred at 4:30am june 13 when engine stopped smoke and diesel smell was apparent before vehicle coasted off road after vehicle stopped I opened engine compartment and diesel was all over engine compartment as well as on ground under vehicle I had vehicle towed and repaired with diesel in area of engine and catholitic converter I was concerned if fir hazard. I attempted to discuss matter with mercedes customer service was promised a return call which had not occurred I believe this type of failure IS a dangerous fire hazard
- Air bags
TL* takata recall. The contact owns a 2015 mercedes-benz sprinter. The contact received notification of nhtsa campaign number: 19v004000 (air bags). The contact stated that mercedes-benz of manchester (located at 875 gold st, manchester, nh 03103, (603) 669-6788) exceeded a reasonable amount of…
TL* takata recall. The contact owns a 2015 mercedes-benz sprinter. The contact received notification of nhtsa campaign number: 19v004000 (air bags). The contact stated that mercedes-benz of manchester (located at 875 gold st, manchester, nh 03103, (603) 669-6788) exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10205261Sprinter weekly parts updates.
- 10187793Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the PASS control unit does not meet current series production configuration and therefore the possibility exists that a correct GPS position cannot be determined in the control unit for location based services, and an incorrect vehicle position may be displayed. Please note the E-call feature is not impacted by this issue. What We?re Doing MBUSA will conduct a Service Campaign. An authorized Mercedes-Benz dealer will update the PASS Control Unit Software
- 10184789Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
- 10181199Daimler had reached ?Agreements in Principle? with various U.S. Authorities, as well as with plaintiff?s counsel, to settle regulatory and civil proceedings regarding diesel emissions in the USA.
Every Mercedes Royale Sprinter Coach model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.