2016 Mercedes Royale Sprinter Coach
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes Royale › Sprinter Coach › 2016
These records cover every 2016 Mercedes Royale Sprinter Coach. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2016 Mercedes Royale Sprinter Coach. Newest first.
Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when…
Risk and remedy
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.
Owner complaints
11 complaints
What owners report most
Latest complaints
- Structure › Body
The integrated "safety cage" in the front of the vehicle, as designed by Mercedes Benz has completely rusted through over the past few years. The rusting was from within the hollow members that comprised the "safety cage". It is impossible to notice until the metal has rusted through the topcoat of…
The integrated "safety cage" in the front of the vehicle, as designed by Mercedes Benz has completely rusted through over the past few years. The rusting was from within the hollow members that comprised the "safety cage". It is impossible to notice until the metal has rusted through the topcoat of paint. At this point the front of the vehicle is compromised and would not provide any resistance or correct deformation in the event of a collision or rollover. It is also impossible to discover if there are any other rust related structural faults. The rust extends over the entire front windshield clip. The vehicle has spent 99% of its life in Southern California away from the coast.
- Visibility › Power window devices and controls
2016 coachman prism elite. Consumer writes seeking reimbursement for the cost of replacing the window.
- Electrical system › Adas › Blindspot › Sensors
2016 mercedes benz sprinter. Consumer writes in regards to nhtsa safety recall 21v-042. Consumer would like to know when parts will be available to perform safety recall.
- Air bags
TL* takata recall. The contact owns a 2016 mercedes-benz sprinter (w3cl6170). The contact received notification of nhtsa campaign number: 19v004000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the…
TL* takata recall. The contact owns a 2016 mercedes-benz sprinter (w3cl6170). The contact received notification of nhtsa campaign number: 19v004000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crown eurocars (8302 us hwy 19 n, pinellas park, fl 33781, (888) 856-7631) was contacted by phone and confirmed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Passenger side air bag recall has not been replaced and it's almost 1 year so far.
- Air bags
TL* takata recall. The contact owns a 2016 mercedes-benz sprinter. The contact received a recall notification for nhtsa campaign number: 19v004000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
TL* takata recall. The contact owns a 2016 mercedes-benz sprinter. The contact received a recall notification for nhtsa campaign number: 19v004000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of wilsonville (25035 sw parkway ave, wilsonville, or 97070, (503) 376-8491) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *Dt
- Air bags
TL* takata recall. The contact owns a 2016 mercedes-benz sprinter. The contact received notification of nhtsa campaign number: 19v004000 (air bags). The contact stated that james motor company mercedes-benz (located at 2440 richmond rd, lexington, ky 40502, (859) 268-1150) exceeded a reasonable…
TL* takata recall. The contact owns a 2016 mercedes-benz sprinter. The contact received notification of nhtsa campaign number: 19v004000 (air bags). The contact stated that james motor company mercedes-benz (located at 2440 richmond rd, lexington, ky 40502, (859) 268-1150) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The dealer stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2016 mercedes-benz sprinter. The contact received a recall notice for nhtsa campaign number: 19v004000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called BMW fresno (7171 n palm…
TL* takata recall. The contact owns a 2016 mercedes-benz sprinter. The contact received a recall notice for nhtsa campaign number: 19v004000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called BMW fresno (7171 n palm ave, fresno, ca 93650, (559) 447-6700) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. Vin tool confirms parts not available.
- Steering
TL* the contact owns a 2016 mercedes-benz sprinter. The contact received notification of nhtsa campaign number: 19v290000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of dothan (located at 2309 ross clark cir, dothan…
TL* the contact owns a 2016 mercedes-benz sprinter. The contact received notification of nhtsa campaign number: 19v290000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of dothan (located at 2309 ross clark cir, dothan, al 36301, (334) 794-6716) was contacted by phone and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Seat belts
TL* the contact owns a 2016 mercedes-benz sprinter. The contact stated that the rear passenger seat belt did not latch. The contact noticed that the release button seized without warning. The vehicle was taken to mercedes-benz of medford (3240 crater lake ave, medford, or 97504, (541) 774-1000)…
TL* the contact owns a 2016 mercedes-benz sprinter. The contact stated that the rear passenger seat belt did not latch. The contact noticed that the release button seized without warning. The vehicle was taken to mercedes-benz of medford (3240 crater lake ave, medford, or 97504, (541) 774-1000) where it was diagnosed that the seat belt latch needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was notified. The failure mileage was approximately 73,299.
- Air bags
Takata pending recall: I'm trying to sell my 2016 mercedes rv and all the dealers I spoken with will not buy it with a pending recall for passenger side airbag. mercedes informed me that you control the parts distribution and timing by vin. any chance of getting my vin added to the active recall list?
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10205261Sprinter weekly parts updates.
- 10205260Sprinter weekly parts update.
- 10187793Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the PASS control unit does not meet current series production configuration and therefore the possibility exists that a correct GPS position cannot be determined in the control unit for location based services, and an incorrect vehicle position may be displayed. Please note the E-call feature is not impacted by this issue. What We?re Doing MBUSA will conduct a Service Campaign. An authorized Mercedes-Benz dealer will update the PASS Control Unit Software
- 10184789Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
- 10181199Daimler had reached ?Agreements in Principle? with various U.S. Authorities, as well as with plaintiff?s counsel, to settle regulatory and civil proceedings regarding diesel emissions in the USA.
- 10178714Headlamps fogged
Every Mercedes Royale Sprinter Coach model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.