2007 Mercury Mountaineer
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercury › Mountaineer › 2007
These records cover every 2007 Mercury Mountaineer. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2007 Mercury Mountaineer. Newest first.
Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, "glazing…
Risk and remedy
Risk
In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Remedy
Safelite will notify its retail customers and replace the glass free of charge. Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on january 15, 2008.
Owner complaints
81 complaints3 involved a crash1 injuries
What owners report most
Latest complaints
- Power train
The contact owns a 2007 Mercury Mountaineer. The contact stated that after shifting the transmission from park(P) to reverse(R), the vehicle failed to respond. The contact removed and reinserted the fob key in the ignition to correct the failure. The vehicle was taken to an independent mechanic…
The contact owns a 2007 Mercury Mountaineer. The contact stated that after shifting the transmission from park(P) to reverse(R), the vehicle failed to respond. The contact removed and reinserted the fob key in the ignition to correct the failure. The vehicle was taken to an independent mechanic, who diagnosed that an unknown transmission part needed to be replaced. The vehicle was not repaired. The mechanic instructed the contact to pull the park release lever each time to shift the vehicle out of park (P). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,000.
- Seat belts
I buckle the seat belt and it just comes unbuckled spontaneously when I’m driving. I check to see if the seat belt is secure by pulling on it. It seems secure but still unbuckles. I usually have to redo my seatbelt every 5 minutes. I do not feel like it will keep me safe in a collision
- Tires › Sidewall
My husband had purchased 4 brand new COOPER TIRES EVOLUTION H/T M+S size P235 / 65 R 18 a number of years ago. My husband has since passed away. I cannot find my sales receipt due to the fact my husband had paid for the tires in question. I do not know what he did with the sales receipt. I have…
My husband had purchased 4 brand new COOPER TIRES EVOLUTION H/T M+S size P235 / 65 R 18 a number of years ago. My husband has since passed away. I cannot find my sales receipt due to the fact my husband had paid for the tires in question. I do not know what he did with the sales receipt. I have a few good-faith efforts and attempts to bring this matter to COOPER TIRES but each and every time I got the same reply from them "NO we cannot help you. We will not be able to warranty your tires for you......we need a sales receipt......" I had my good friend take my vehicle to a local tire dealer and installer recommended by COOPER TIRES and this tire dealer found that: (1) all 4 COOPER TIRES on my vehicle look and are brand new (2) tire tread depth on all 4 COOPER TIRES on my vehicle are 8/32 " (3) three COOPER TIRES on my vehicle show a DOT date code of 2017 and one COOPER TIRE on my car shows a DOT date code of 3817 (4) all four COOPER TIRES on my vehicle have numerous cracks on the sidewall of the tires which is a manufacture defective and COOPER TIRES should replace all 4 tires on my car (5) the right-rear COOPER tire on my vehicle is leaking air from the sidewall due to the cracks. (6) COOPER TIRES should under the law include my tires under their national recall list because the COOPER TIRES on my vehicle have the same (1) make and model tire (2) the exact same size tire (3) all 4 COOPER TIRES on vehicle were made in the same factory as the rest of the recall tires (4) three of the COOPER TIRES on my vehicle have an issue with the date code (see recall NHTSA Campaign Number: 21T014000 for more info). I could go on and on but I think you get the idea. Also, I will hold COOPER TIRES legally liable if I get into a car accident due to its manufacture defective COOPER tires. The exact dates my good friend has contacted COOPER TIRES are: (1) May 01, 2024 (four times); (2) May 02, 2024 (three times). I asked for a call back but nobody returned my call.
- Engine
If you set cruise control while driving under 45 mph the engine shuts off.
- Electrical system · Seats
It happens every time I drive this vehicle. The ignition is lose, so the key jiggles and if their is too much bumping or shaking the key slightly moves and the seat and interior lights come on now I’ve tried Combat the issue with keeping the lights off on the interior and thought maybe I could turn off the seat function still haven’t figured that out yet
- Unknown or other
I was driving on the expressway and my truck just shut off. The car panel Illuminati to a check engine light and a wrench. I had to put on my caution light and make it to the shoulder. That was scary. I sat for 10 minutes before it started back up. I've taken it to the dealership and all they did…
I was driving on the expressway and my truck just shut off. The car panel Illuminati to a check engine light and a wrench. I had to put on my caution light and make it to the shoulder. That was scary. I sat for 10 minutes before it started back up. I've taken it to the dealership and all they did was guess what the problem could be. They said it might be the fuel pump or something electric or the computer. That's not doing me any good, because I'm still having this problem.
- Power train
Had to replace transmission completely at 137,000 miles. There's been a lot of complaints about these transmissions at this mileage and ford should be responsible for some of the cost. This IS ridiculous.
- Power train
I had to replace the transmission and some other related parts in my vehicle and I was informed by a dealership that there was a "silent recall" on this transmission and that even though ford motor company was aware of the issues as early as 2000 they continue to install them in vehicles. if you…
I had to replace the transmission and some other related parts in my vehicle and I was informed by a dealership that there was a "silent recall" on this transmission and that even though ford motor company was aware of the issues as early as 2000 they continue to install them in vehicles. if you look online you will see quite a number of complaints on this transmission. I feel since ford knowingly kept using these transmissions and was well aware of their possible failure when they reached 130,000 miles that they should be responsible for at least a portion of he costs if indeed, not all of the cost of replacement. what happens when a car company puts out a silent recall? do I have any rights? I have already sent a certified letter to ford motor customer relations in dearborn, mi and I have a signed receipt that they accepted my letter but they have not bothered to contact me at all. what are my options and IS this something you can help me with? The first time this transmission caused a problem was when we were in 5 pm traffic on a road with a speed limit of 55 miles an hour and the car just stopped leaving my family in the middle of a busy two lane road which was very dangerous. We were finally able to get the vehicle to the shoulder. I can forward my bills and copies of online conversations regarding the failure of these transmissions.
- Unknown or other
Can't register my vehicle because I'm told that the catalytic converter IS not legal for use in california, and it IS not available after an extensive nation wide search of different catalytic converter manufacturers. How or can you help me to resolve this matter.
- Electrical system · Seats · Unknown or other
1ST while driving the driver's seat continues to move back n forth from way back to up close driving this vehicle while this seat moves IS very dangerous everytime I lock the doors they unlock n only lock when off
- Electrical system
I was driving home on a busy city street when I stop at a stop light to turn right. When I went to accelerate my mercury mountaineer when in to limp mode. As I inspected the SUV for problems I noticed the my engine/transmission wire harness was brittle and exposing bare wire and that the wires were…
I was driving home on a busy city street when I stop at a stop light to turn right. When I went to accelerate my mercury mountaineer when in to limp mode. As I inspected the SUV for problems I noticed the my engine/transmission wire harness was brittle and exposing bare wire and that the wires were touching each others cause them to short off the vehicle computer system and frying electrical components. It also caused the transmission to malfunction and shift wrong which in turn causing the torque converter to fail and destroy the transmission.
- Air bags
I am receiving false readings as to the activation of the air bags. This happens when I am starting the vehicle and also when I am operating the vehicle on the highway. I can turn the vehicle off and restart it, and sometimes the indicator works properly and sometimes it does not. I experience the…
I am receiving false readings as to the activation of the air bags. This happens when I am starting the vehicle and also when I am operating the vehicle on the highway. I can turn the vehicle off and restart it, and sometimes the indicator works properly and sometimes it does not. I experience the same problem sometimes when the passenger seat IS occupied. My concern IS the fact I don't know if my airbag IS operational or not. I contacted my local dealer and was informed I would be charged $99 to just have it checked. I have not done so.
- Interior lighting · Seats
TL* the contact owns a 2007 mercury mountaineer. While driving various speeds, the interior lighting illuminated and the driver's seat unintentionally moved backwards. The contact stated that the failures occurred periodically. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failures. The failure mileage was 207,000.
- Engine
Car ran rough & hesitated/surged upon acceleration. Apparently this IS a common ford problem involving premature spark plug break down in the ford triton engine see ford spark plug class action settlement. Shultz ford in nanuet ny diagnosed the problem as faulty plugs, there was also a risk of…
Car ran rough & hesitated/surged upon acceleration. Apparently this IS a common ford problem involving premature spark plug break down in the ford triton engine see ford spark plug class action settlement. Shultz ford in nanuet ny diagnosed the problem as faulty plugs, there was also a risk of breaking plugs upon removal. I had them do the repairs at a cost of $788. later I found that there was a settlement, however my car was not included even though it had the same engine as the cars/trucks/ suv's that were included in the settlement. Ford customer service said there was nothing they could do re: reimbursing me for the repair expense as my SUV was not included in the settlement. They suggested I file this complaint. Can I get some satisfaction?
- Power train
TL* the contact owns a 2007 mercury mountaineer. While driving various speeds, the vehicle would jump and jerk. The vehicle was taken to an independent mechanic and it was diagnosed that the transmission failed. The dealer and manufacturer were not made aware of the failure. The vehicle was not repaired. The failure mileage was 60,000. *Tt updated 9/21/18*jb
- Electrical system · Seat belts · Unknown or other
Passenger seatbelt locks will not unlock unless you unbuckel the belt it just keeps getting tighter have a problem where the you push down on gas it won't do anything for a moment then jolt forward an the main problem it with the electric if you barley touch the ignition switch or controls for…
Passenger seatbelt locks will not unlock unless you unbuckel the belt it just keeps getting tighter have a problem where the you push down on gas it won't do anything for a moment then jolt forward an the main problem it with the electric if you barley touch the ignition switch or controls for the seat the seat moves the ignition also not only moves the seat but a couple times it has shut the car off and once locked us in the car had to put the keys in and start to get it to unlock and once locked us out with keys still in ignition switch
- Electrical system · Power train · Steering
While driving my seat will randomly move back and forth as if I took the keys out. Thought something was wrong with my transmission but after having the garage put transmission fluid in it still feels like the transmission IS messed up even though the garage says the transmission IS fine.
- Seats
Intermittently, the seat moves to the 'easy egress' position while the car IS in motion. The dome light comes on, as it would if you were getting out of the car. from reading the many similar complaints, I agree that it happens when braking or turning and it happens at all speeds. This started happening about one month ago. No accident yet but it's very jarring and dangerous.
- Power train
Transmission would not shift out of low gear
- Seats
While driving my children to school this morning my seat adjusted itself a couple of times so that I had a difficult time reaching the pedals until I could get it back to the proper position. This has happened before but I thought it was a "fluke". Today, when I picked my kids up and drove home it…
While driving my children to school this morning my seat adjusted itself a couple of times so that I had a difficult time reaching the pedals until I could get it back to the proper position. This has happened before but I thought it was a "fluke". Today, when I picked my kids up and drove home it happened 7 times in 3 miles and almost caused me to hit a pedestrian. This happened on a city street. I was unable to isolate a "trigger" to the movement. One time I was going about 30 on a street, another time I was slowing down to a stop sign at a busy intersection.
- Power train · Structure › Body · Vehicle speed control
My 2007 mercury mountaineer never had any problems until recently, thought it was the transmission because of the way it drove. Took it to the mechanic and got transmission fluid put in but the problems remained the same and was told the transmission was fine. My thermostat housing unit was leaking…
My 2007 mercury mountaineer never had any problems until recently, thought it was the transmission because of the way it drove. Took it to the mechanic and got transmission fluid put in but the problems remained the same and was told the transmission was fine. My thermostat housing unit was leaking (this IS very common with these cars and very dangerous, needs immediate attention!) and had caused very expensive wiring issues. Almost acts exactly like the transmission IS going out - rpm's are way too high, the vehicle would not accelerate in the middle of city traffic, the car jumped at a stoplight and caused me to hit the car in front of me, and it doesn't shift properly. Problems occurred out of nowhere and are too dangerous to be ignored but very expensive to be fixed. Its very common and should be recalled before someone gets seriously injured!!!!
- Electrical system · Exterior lighting · Seats
Upon driving on the freeway the inside dome lights came on and my seat started adjusting itself back and forth while driving.
- Seats
The drivers seat, will, without warning, while driving on the interstate, automatically start moving backwards to it's default position. sometimes the interior light will come on simultaneously. in a panic, so far, I have been able to stop the backward movement by grabbing the seat position…
The drivers seat, will, without warning, while driving on the interstate, automatically start moving backwards to it's default position. sometimes the interior light will come on simultaneously. in a panic, so far, I have been able to stop the backward movement by grabbing the seat position button and forcing it to move back up to the preset position where I have been able to get my feet back on the pedals. this has occurred multiple times while driving full speed on interstates, on side streets and frontage roads and everytime without warning. one time, while sitting at a stop sign, I could not catch it quickly enough and it moved so far back that my feet could not reach any of the pedals! luckily that time I was sitting still. this has been happening for three years.
- Electrical system · Seats
TL* the contact owns a 2007 mercury mountaineer. While driving at an unknown speed, the driver's seat adjusted on its own. The vehicle was taken to the dealer where it was diagnosed that the ignition needed to be replaced. The repair was not made. The manufacturer was not notified of the failure.…
TL* the contact owns a 2007 mercury mountaineer. While driving at an unknown speed, the driver's seat adjusted on its own. The vehicle was taken to the dealer where it was diagnosed that the ignition needed to be replaced. The repair was not made. The manufacturer was not notified of the failure. The vin was unknown. The failure mileage was 87,000. Updated 09/29/16*lj the consumer stated the piston type hood holding system failed. The hoodcame crashing down.updated 08/09/2017*js
- Electrical system · Seats
When driving the vehicle at any speed the seat moves all the way back and the interior lights come on. this also happens when you brake or go over a bump. this IS very dangerous to someone of my size because when the seat goes all the way back I can no longer touch the pedals. this IS happening…
When driving the vehicle at any speed the seat moves all the way back and the interior lights come on. this also happens when you brake or go over a bump. this IS very dangerous to someone of my size because when the seat goes all the way back I can no longer touch the pedals. this IS happening very often and I have googled it and I can see that a lot of other people who own this year make and model are having the same problems with their vehicle. I have taken it to several mechanics and ford dealers and nobody seems to be able to figure out what IS wrong with it.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Tire valve cracking
On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by ford motor company.the valves were supplied to ford by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by…
On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by ford motor company.the valves were supplied to ford by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by topseal for aftermarket sale were the subject of two recent safety recalls by tech international (08t-018) and dill air controls (08t-028), the latter of which was investigated by odi in pe08-036 and ea08-022.the defect conditions addressed by the aftermarket tire valve recalls both involved inadequate resistance to ozone cracking due to issues with the supply of anti-ozonant chemicals to topseal for a period from july to mid-november 2006.the aftermarket valves were compounded with a blend of epdm and natural rubber, using a relatively low percentage of epdm (epdm provides inherent resistance to ozone cracking).hence, the need for anti-ozonant chemicals and the problems with cracking when those chemicals were missing or out of specification in some lots of valves.both recall campaigns involved inspection programs to identify and replace valves with visible surface cracking.although the topseal valves supplied to ford also appear to have been affected by the anti-ozonant supply issues in mid to late-2006, ford indicated that its valves were made at a different topseal production line and were compounded with a higher percentage of epdm rubber to meet more stringent specifications from ford.odi's analysis of complaint and warranty data provided by ford showed that problems with cracked tire valves were significantly higher for my 2007 vehicles produced from december 2006 through march 2007.ford responded by implementing changes in its material specifications for snap-in rubber tire valves and also increasing the quality and acceptance standards for valves imported for use in its vehicles.while the complaint and warranty claim rates are elevated for subject vehicles produced from december 2006 through march 2007, the rates of leaking valves are well below one percent of production for each of the peak months for all of the affected models.a substantial majority of the subject vehicles are equipped with tire pressure monitoring systems (TPMS) which warn the driver when any tire pressures drops below 25 percent of recommended inflation pressure. As outlined in a letter to odi dated april 6, 2009, ford has agreed to send letters to owners of certain my 2007 and 2008 ford, lincoln and mercury vehicles to provide information about the cracking concern. Letters will be sent to owners of vehicles built from november 2006 through may 2007.owners can opt for a free dealer inspection.valves exhibiting surface cracks or air leakage related to ozone attack will be replaced by ford under its normal warranty terms.ford expects to send the letter by approximately mid-may 2009. Based on the use of TPMS in the majority of subject vehicles and the relatively low rates of repairs associated with leaking valves and resultant tire damage, odi believes that the actions ford has agreed to take will provide effective and expeditious resolution for vehicles that were built during the period when valves with inadequate resistance to ozone cracking were most likely to have been used in vehicle production.further investigation of this matter would not be an efficient allocation of agency resources.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10243490When performing any transmission fluid changes or topoffs involving MERCON SP, MERCON LV has replaced all versions of MERCON SP and can be used going forward. Mixing MERCON LV and MERCON SP in the same transmission is acceptable. After 30-Jun-2023, MERCON SP ATF will no longer be manufactured and will only be available until inventory depletes.
- 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10148819This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.
- 10143079Various vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage. If diagnosis leads to only camshaft/camshaft roller follower(s) requiring replacement, replace all of the camshaft roller followers on both banks/cylinder heads with part number 3L3Z-6564-A, not just the faulty roller follower(s). When replacing the camshaft roller followers, refer to Workshop Manual (WSM), Section 303-01.
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 10055318Ford/mercury: to prevent harness damage, on some vehicles, resulting in contact with tire or suspension components, proper routing of wiring harness for wheel speed sensor IS key. 2006-2010 explorer, mountaineer, explorer sport trac.
- 10045340Ford/lincoln/mercury: if battery was disconnected or dead, vehicles/trucks may experience hard starts and engine idle rpm fluctuation and exhibit diagnostic trouble codes (dtcs) p0505, p0506, p2111 and p2112.
- 10032229Ford/mercury: some vehicles equipped with 6R60 transmissions may exhibit various transmission performance issues. When compared to other transmissions, some of the shift characteristics are different than previous models due to the 100% synchronous design of the 6R60.
- 10029205Ford/mercury/lincoln: vehicles may exhibit one or more of the following symptoms: drive away hesitation, loss of rpm on deceleration, difficulty starting, and/or idle rpm less than desired. The F53 motorhome chassis IS included.
- 10028736Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. Oil separation appears to be and IS often misdiagnosed, as an axle lube leak.
- 10026385Ford/mercury: 4.0l/4.6l hard start/rough running; after long hot soak/dip in rpm when coming to a stop; built on or before 4/2/08. May exhibit a dip in rpm below normal idle level of 600 rpm on deceleration.
- 10024695Multiple vehicle lines - intermittent pcm, fuel pump, ign. Coil, a/c, ABS or fog lamp operation.
- 10024323Improved brake pedal feel and firmness.
- 10023992Fuel fill--slow or early shut off--built before 11/28/2007.
- 10023295Multiple vehicle lines - intermittent pcm, fuel pump, ign, coil, a/c, ABS or fog lamp operation.
- 10022296Lower steering column shaft pop/clunk noise.
- 10022287Thumping/loud flutter - behind dash in defrost mode - lack of airflow to floor - manual a/c.
- 10021279Overheat indication and shift quality improvements - calibration update release - 4.6L 3V with 6R60 transmission equipped vehicles only.
- 10021052Mil on with dtc p0463 or erratic fuel gauge operation.
- 10021040Calibration update 4.0L - various symptoms - surge, hesitation, torque converter cycling, no up shift after forced downshift, and poor a/c performance.
- 10021038Mil on with p0463 or erratic fuel gauge operation.
Every Mercury Mountaineer model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.