2012 MINI Cooper S Countryman

Recalls

1 recall names the 2012 MINI Cooper S Countryman. Newest first.

• Engine and engine cooling › Engine

  Apr 18, 2018NHTSA 18V24800047,806 vehicles

  BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW…

  Risk and remedy

  Risk

  If the circuit board were to overheat, it can increase the risk of a fire.

  Remedy

  BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.

  Full recall details →

Owner complaints

What owners report most

1. Engine12
2. Air bags4
3. Unknown or other3
4. Electrical system3
5. Power train2
6. Seats2
7. Service brakes, hydraulic1
8. Steering1
9. Structure1
10. Fuel system, gasoline1

Latest complaints

• Jan 10, 2026MI
  Air bags

  Airbag light and seatbelt light are on continuously no matter if someone is in the seat or not.

• Jul 12, 2025SD
  Engine
  I purchased a 2012 MINI Cooper Countryman from LA Motorsports (703 1st Ave N, Windom, MN 56101) in November 2024. Prior to purchase, I specifically asked whether any open recalls remained, and the dealership assured me all had been completed. After the vehicle failed within 60 days, a certified…

  I purchased a 2012 MINI Cooper Countryman from LA Motorsports (703 1st Ave N, Windom, MN 56101) in November 2024. Prior to purchase, I specifically asked whether any open recalls remained, and the dealership assured me all had been completed. After the vehicle failed within 60 days, a certified MINI technician inspected it and confirmed the presence of stop leak and catastrophic internal engine damage. The technician also confirmed that the auxiliary water pump—subject to NHTSA Recall 18V-248, a federal Stop-Sale recall—was still actively leaking at the time of inspection, and that the recall was still open at the time of sale. This indicates the dealer sold the vehicle without completing the required recall, which violates federal law (49 U.S.C. § 30120(i); 49 C.F.R. § 573.11). I am reporting this as a violation of federal safety standards and consumer protection. I have evidence available, including a video inspection and technician report, and I am willing to provide those upon request.

• Jun 22, 2025PA
  Latches/locks/linkages › Doors › Latch

  We have had issues with every single door lock actuator assembly in this vehicle the passenger door will not latch shut at all! I'm sure how you could see this as a safety concern!

• May 12, 2025WVFire
  Electrical system
  I had been having trouble with my Footwell Module since the fall, but for months, I didn’t know what was going on!! The first time, October 2024, I went to Advance Auto Parts to get help bc it was raining and my windows were down, and I needed headlights, not to mention, the signals weren’t…

  I had been having trouble with my Footwell Module since the fall, but for months, I didn’t know what was going on!! The first time, October 2024, I went to Advance Auto Parts to get help bc it was raining and my windows were down, and I needed headlights, not to mention, the signals weren’t working.  The second time it happened in January 2025, I didn’t go to Advance, I just disconnected the battery myself for a few hours.  The third time it happened, first week of April 2025, I got home that night, cut my engine off, and noticed a light in my dash I hadn’t seen before. It was a fog lamp bulb, but the car was off, and it wasn’t like normal, it was an error light. When I walked around to the front if the car, I saw my fog lamps were still on, which was weird. All lights were off on toe column and dash. So, I restarted my Mini and cut her back off again, then the fog lamps went off. I had no park lights, or headlights then either. I didn’t check my windows. If they did go down they may not go back up! I didn’t check my turn signals either. I was just happy the fogs went off… It was after much research, that I ‘figured’ out what was going on with my Mini concerning all of the intermittent craziness, but it never occurred to me that there was a fire hazard. I actually looked into purchasing an FRM back in February, and had put it into my shopping cart, but it cost more than I could gather together at one time. I am pretty sure that is why my Mini caught fire & burned to a total loss on April 18, 2025. There is no other explanation. She ran too good. She was my dream car. She would boot, scoot & boogie! PLZ SOMEONE IN BMW FIX THIS PROBLEM!!!!! I am a sucker for this yr, make & model & just purchased the same one. Plz make a RECALL & Save Us, who are so PROUD to be Mini Owners & our sweet LiL Mini’s that we ADORE, are PROUD of & LOVE! Mini Rule #1 Always park next to another Mini Mini Rule #5 Be compassionate to SUV’s

• Aug 9, 2024IL125,000 mi
  Service brakes, hydraulic

  The contact owns a 2012 Mini Cooper S Countryman. The contact stated that on several occasions while in reverse(R) and the brake pedal was depressed, the vehicle failed to stop immediately. The vehicle was taken to an independent mechanic twice and a dealer once however, the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

• Aug 2, 2024LA
  Engine · Unknown or other

  Oil keeps leaking back into motor and many car repair companies keep saying this is common and they won’t repair it because it’s not worth it also on another side the hood latch keeps breaking

• Jul 24, 2023OH126,000 mi
  Electrical system
  The contact owns a 2012 Mini Cooper S Countryman. The contacted stated while driving approximately 30 MPH, the headlights, turn signals, horn, window regulators, and door locks became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not…

  The contact owns a 2012 Mini Cooper S Countryman. The contacted stated while driving approximately 30 MPH, the headlights, turn signals, horn, window regulators, and door locks became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 126,000.

• Apr 24, 2022DEFire
  Electrical system
  Fire observed starting in the engine compartment from a red hot glowing spot on the auxiliary water pump, an electric powered pump on the front of the engine. The purpose of the auxiliary water pump is to continue to pump coolant through the turbocharger even after the engine was shut off. The…

  Fire observed starting in the engine compartment from a red hot glowing spot on the auxiliary water pump, an electric powered pump on the front of the engine. The purpose of the auxiliary water pump is to continue to pump coolant through the turbocharger even after the engine was shut off. The vehicle was totaled by the insurance company after the inspection by the dealer created an estimate too high for the repairs to be made. Report of this incident to the phone no of BMW/MiniCooper customer service had no favorable response. They blamed the US Government for not including this VIN in the recalls for this fire caused by the auxiliary water pump.

• Mar 19, 2021CA118,421 mi
  Engine
  TL* the contact owns 2012 MINI cooper s countryman. The contact stated while driving at an undisclosed speed, the engine power reduced message displayed on the instrument panel. The check engine warning light was illuminated. Additionally, there was a knocking sound coming from the vehicle. The…

  TL* the contact owns 2012 MINI cooper s countryman. The contact stated while driving at an undisclosed speed, the engine power reduced message displayed on the instrument panel. The check engine warning light was illuminated. Additionally, there was a knocking sound coming from the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the spark plugs and coil packs needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 118,421.

• Oct 19, 2020CA80,000 mi
  Engine · Fuel system, gasoline › Delivery › Fuel pump
  TL* the contact owns a 2012 MINI cooper s countryman. The contact stated that while driving up a mountain at 45 mph, the vehicle stalled with the check engine warning light illuminated. An engine problem message was displayed on the instrument panel. The contact restarted the vehicle and the same…

  TL* the contact owns a 2012 MINI cooper s countryman. The contact stated that while driving up a mountain at 45 mph, the vehicle stalled with the check engine warning light illuminated. An engine problem message was displayed on the instrument panel. The contact restarted the vehicle and the same failure occurred soon after restart. The contact had the vehicle towed to an independent mechanic who informed her that there was a warranty on her vehicle for the high-pressure pump. The vehicle was towed to MINI of ontario (1251 auto center dr, ontario, ca 91761) where they informed her that her vehicle was under warranty however, the mechanic also discovered that the valve cover, oil filter housing gasket o ring, front crankshaft seal, oil pump solenoid valve, water pump pulley drive wheel, and water pump all needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.

• Oct 2, 2020MD
  Air bags · Seats
  My airbag light was illuminated on dash and center console. I took my vehicle to a mechanic who found multiple seat mat sensor fault codes stored. the seat mat IS not functioning properly by failing to recognize if there IS a passenger in the seat and/or their weight. as a result, the airbag may…

  My airbag light was illuminated on dash and center console. I took my vehicle to a mechanic who found multiple seat mat sensor fault codes stored. the seat mat IS not functioning properly by failing to recognize if there IS a passenger in the seat and/or their weight. as a result, the airbag may fail to deploy completely or inadvertently deploy on a passenger weighing less than 45 pounds. both resulting in additional injuries and/or death. my mechanic has informed me MINI has had numerous issues/recalls with these seat mat sensors, as documented in MINI service bulletin date january 2019 (i have attached a copy). the issue affects numerous MINI models made throughout various years, including 2012 which IS the same year as my MINI. these seat mat sensors definitely need to be reevaluated and potentially expand the recall/safety alert to include additional models.

• Jun 17, 2020NC340,000 mi
  Steering

  Steering assist as gone out. No steering. The car has 34000 miles. *tr

• Jun 3, 2020TX
  Engine
  TL* the contact owns a 2012 MINI cooper s countryman. The contact took the vehicle to MINI of arlington (2001 n collins st, arlington, tx 76011) for an oil change and was informed by the mechanic that the water pump was failing and needed to be replaced. Upon investigation, the contact discovered…

  TL* the contact owns a 2012 MINI cooper s countryman. The contact took the vehicle to MINI of arlington (2001 n collins st, arlington, tx 76011) for an oil change and was informed by the mechanic that the water pump was failing and needed to be replaced. Upon investigation, the contact discovered nhtsa campaign number: 18v248000 (engine and engine cooling) however, the vehicle was not included in the recall. The manufacturer was notified of the failure and confirmed that the vin was not included. The vehicle was not repaired. The failure mileage was unknown.

• May 27, 2020AE68,587 mi
  Structure › Body
  Driver side front door fails to open when stationary. Using remote and/or the interior unlock toggle allows the unlock indicator on the upper door sill to pop up; however, neither the interior nor exterior door handles, when pulled, open the door. Driver must exit via window or passenger side door.…

  Driver side front door fails to open when stationary. Using remote and/or the interior unlock toggle allows the unlock indicator on the upper door sill to pop up; however, neither the interior nor exterior door handles, when pulled, open the door. Driver must exit via window or passenger side door. All other doors operate in a normal fashion. this happened intermittently from 2 may 2020 until 26 may 2020. Currently as of 26 may 2020, the door unlock indicator pops up or down with remote or interior toggle, but fails to open when interior or exterior door handle IS pulled. this IS a known defect and can be identified on various websites. Though the year and model may be different than ours, many parts are shared across models and years. http://forums.pelicanparts.com/mini-discussion-forum/939545-driver-door-wont-open.html https://www.northamericanmotoring.com/forums/stock-problems-issues/187003-driver-s-door-won-t-open-from-inside-or-outside.html https://www.mini2.com/threads/driver-door-stuck-closed-help.183918/ http://www.psmini.org/forum/drivers-door-wont-open-from-inside_topic6265.html https://minicooperforums.com/forum/2002-2006-mini-cooper-r50-11/mini-cooper-door-wont-open-not-actuater-3479/*dt*jb

• Apr 17, 2020NJ
  Engine
  The first image shows a quote for work that edison MINI stated my car needs. the second image IS a screenshot I saved from the internet when I researched if the issue with the the water pump IS a known issue for my year and make of my car. IS there a way where you can help me to get this…

  The first image shows a quote for work that edison MINI stated my car needs. the second image IS a screenshot I saved from the internet when I researched if the issue with the the water pump IS a known issue for my year and make of my car. IS there a way where you can help me to get this water pump issue corrected by MINI, at their expense? my car IS a 2012, 8 years old and I have a mere 77,000 miles on it.

• Oct 18, 2019NY84,000 miFire
  Engine
  TL* the contact owned a 2012 MINI cooper s countryman. After driving for approximately four hours, the contact parked the vehicle and black smoke appeared under the hood. The contact exited the vehicle and called 911. The police and fire departments arrived and the fire department extinguished the…

  TL* the contact owned a 2012 MINI cooper s countryman. After driving for approximately four hours, the contact parked the vehicle and black smoke appeared under the hood. The contact exited the vehicle and called 911. The police and fire departments arrived and the fire department extinguished the fire. A police report and a fire report were filed. The vehicle was destroyed and towed to an impound facility. There were no injuries. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 84,000. *ln*jb*pm*jb

• Aug 5, 2019NM112,000 mi
  Air bags · Air bags › Sensor › Occupant classification › Front passenger · Seats

  The front passenger seat occupancy detector sensor faults which were covered in recalls on earlier models are still a problem, yet no longer covered for repair. this sensor controls airbag inflation during accidents

• Jul 30, 2019CO41,000 mi
  Power train
  Clutch slipping, taking a lot of rpms to get moving, lot of chatter accelerating around corners (like making a turn from out of a dead stop). Stalled out at busy intersections, and at traffic signals on hills, nearly causing a few accidents. Backing up into driveway, just trying to get over the…

  Clutch slipping, taking a lot of rpms to get moving, lot of chatter accelerating around corners (like making a turn from out of a dead stop). Stalled out at busy intersections, and at traffic signals on hills, nearly causing a few accidents. Backing up into driveway, just trying to get over the curb slope was enough to cause a burning smell from the clutch. Research shows that the clutch in this make/model year subject to premature and excessive wear (only 7 yrs and 40K miles on this vehicle - by contrast, I also drive a VW 10 years older with twice the mileage, clutch still working perfectly). Repair tech report states clutch worn down to the rivets, flywheel heavily scored - vehicle has no history of racing or even heavy use, IS only a daily driver on a short (3 mi.) commute.

• Jun 24, 2019MO93,000 mi
  Unknown or other
  I had just exited onto the highway and had not even made it to the next exit ramp, when my sunroof exploded. it sounded as if a gun shot had gone off in my car. we were hit with shards of glass as the glass did not shatter into small pieces. glass pieces were 1+ inches long and 1+ inches wide.…

  I had just exited onto the highway and had not even made it to the next exit ramp, when my sunroof exploded. it sounded as if a gun shot had gone off in my car. we were hit with shards of glass as the glass did not shatter into small pieces. glass pieces were 1+ inches long and 1+ inches wide. we had no vehicles next to us. we did not find any debris in the car or on the roof of the car except for shattered glass.

• Mar 7, 2019CT109,000 mi
  Unknown or other
  Simply put, my shift cable detached from the transmission. I went from 1ST to 2ND to neutral to stop at the end of my driveway to look both ways before pulling onto the road to no shift capabilities whatsoever. Luckily it happened at the end of my driveway and not on the highway where I normally…

  Simply put, my shift cable detached from the transmission. I went from 1ST to 2ND to neutral to stop at the end of my driveway to look both ways before pulling onto the road to no shift capabilities whatsoever. Luckily it happened at the end of my driveway and not on the highway where I normally drive to get to work. I managed to pop the loop end back in place, but fear it may fall off, again. Dealer wanted 1K to replace shift cables/hardware. Two cables in my situation...

• Dec 2, 2018GA
  Engine
  My 2012 MINI cooper countryman with 83033 miles IS requiring replacement of the thermostat housing, the recalled water pump was installed by the dealer on 10/31/2018, I had the vehicle towed to the dealer, they said it will cost you $1800 to replace the thermostat housing, I have been told not to…

  My 2012 MINI cooper countryman with 83033 miles IS requiring replacement of the thermostat housing, the recalled water pump was installed by the dealer on 10/31/2018, I had the vehicle towed to the dealer, they said it will cost you $1800 to replace the thermostat housing, I have been told not to drive my car on the highway, it will cost me $1800. Pre the dealership to fix. There IS not any parts in the united states currently to fix this car. I have included photos of the thermostat housing that was removed from my car and by paper work from the dealer. it look like it was chip when the water pump was replaced and not cracked. I have order two thermostat and they do not fix. I am still paying for this car though MINI finanicel, maybe it time to have this car return back to them. I cannot get the correct thermostat to get it fix. Do not want to keep paying for a car I cannot drive. So where do we go from here....

• Nov 11, 2018FL
  Engine
  Oil filter housing and/or oil filter housing gaskets leaking directly on exhaust downpipe, and in my opinion IS a fire hazard. the oil fllter housing IS only held on by a few bolts, and engine vibration and heat cause leaking. this IS a horrible design, and a common problem on the 1.6 engine.…

  Oil filter housing and/or oil filter housing gaskets leaking directly on exhaust downpipe, and in my opinion IS a fire hazard. the oil fllter housing IS only held on by a few bolts, and engine vibration and heat cause leaking. this IS a horrible design, and a common problem on the 1.6 engine. this IS a very expensive fix, and again in my opinion, there should be a safety recall. my MINI only has 106K miles, and I have not yet fixed it due to the expense. With the oil dripping directly on the exhaust, the oil burns and smokes and IS a fire hazard. I know that this has been a common complaint for thousands of MINI owners.

• Oct 17, 2018TX39,000 mi
  Power train

  The 2012 MINI countryman s all4's transfer case seal for the rear drive shaft failed at 39,000 miles. this cause the internal gears to fail and the transfer case to be fully replaced. it should be known the dealer tried to use a replacement seal and it arrived damaged and unusable.

• Sep 25, 2018TN
  Engine

  Water pump failed at 84,000 miles causing engine to stall on the highway.

• Sep 22, 2018CA95,000 mi
  Engine

  My engine light came on and while on the freeway, the car slowed to 19 mph, then died. I will need a new timing chain, engine, and more. this car IS new to me from a used car dealership.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10244507MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle discharged battery complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
• 10216755N18 engine high pressure fuel pump (hdp): limited warranty extension to 10 years/120,000 miles
• 10206696New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.
• 10193497MINI Water Pump Class Action Settlement
• 10162461Air Conditioning System Leak Testing. The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no leak can be found. CAUSE: In most cases, an electronic leak detector is not sufficient for identifying small leaks in the system. Electronic leak detectors can give false alarms and can lead to an improper diagnosis of small leaks. A leak cannot be located exactly if accessibility is impaired (in the case of the expansion valve, evaporator or condenser).
• 10160298N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTY EXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.
• 10160229N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTYEXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.
• 10152680"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral position. CAUSE 1. The deflection lever circlip of the gearshift mechanism is damaged or missing. 2. Possible corrosion at the gearshift mechanism (shift cables or transmission gearshift unit)"
• 10152362"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10152359N18 Engine: FC 37DE Engine Ventilation, Heating, Triggering Stored in the DME After Programming. The Service Engine Soon lamp is illuminated after reprogramming the vehicle to integration level R056-11-11503 (ISTA/P P45.1.3.0) or higher. When diagnosed, the following fault code is stored in DME fault memory: ??37DE Engine ventilation, heating, triggering: open circuit CAUSE Due to a DME software change, the diagnostic monitoring capability is improved for the engine ventilation heating system. However, a fault will be stored in the fault memory because the engine ventilation heater circuit has a malfunction currently present.
• 10152338Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM (footwell module) door lock status due to voltage variations
• 10152335Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. Only vehicles within the specified production range can be serviced and covered by this bulletin. For vehicles outside of the production range specified in this bulletin, refer to the CBS and/or Key Read information for the brake fluid service.
• 10151349Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware
• 10151347Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is normal operational behavior.
• 10151221"N18 Engine High-Pressure Fuel Pump (HDP): Limited Warranty Extension to 10 Years/120,000 Miles. For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC (""MINI USA"") is extending the limited warranty for the engine's High-Pressure Fuel Pump (HDP) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Item #1: This ""componentspecific"" limited warranty extension applies to defects in materials and workmanship and is subject to the applicable vehicle and coverage eligibility requirements, exclusions and limitations that apply to the New MINI Passenger Car Limited Warranty. Important Note: This limited warranty extension only applies to the listed vehicles produced up to and including 2/29/2012 (Leap year). Vehicles produced on or after 3/1/2012 are fitted with different equipment. This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the MINI vehicle is currently experiencing this problem. Even though this is NOT a Recall, MINI USA will be sending VIN-specific customer notification letters in a phased release."
• 10151060This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure examples are: z Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. z Contact List incomplete z General connection failures z Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) z Samsung S6 and S6 Edge device firmware
• 10150402Service Action: OBC Functions Missing - Retrofit Procedure. The On-Board Computer function on certain vehicles is missing from the instrument cluster. CAUSE Option code 0550 is missing from the vehicle order.
• 10150401"Front Power Windows Not Functioning Properly. The front power window may exhibit one or more of the following faults: * The window reverses when it reaches the top travel * Loss of the ""one touch"" feature when closing the window * Window movement is not smooth or stops halfway * Windows cannot be initialized with ISTA or manually CAUSE Front power window drive and Footwell Module (FRM) software"
• 10150400Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly
• 10150398"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10150397"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10150357?SUBJECT DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. When the vehicle is parked and locked (DWA active), the alarm system is triggered intermittently. One or more of the following conditions may trigger the alarm system: Sun roof in the tilted/open position, Window partially open, Excessive local noise (for example, near an airport, on a busy road, or in heavy rain) CAUSE Normal sensitivity of the interior ultrasonic sensor.
• 10150356"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A discharged battery can have various causes, most unrelated to the battery. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to http://www.batteryuniversity.com/parttwo-42B.htm. For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. To properly repair the vehicle the first time in the workshop, the diagnostic test plans must be performed to completion, with all results taken into consideration. The procedure below will guide the technician to properly repairing the vehicle and getting paid for a warranty claim. CAUSE Discharged battery."
• 10150350"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10150349"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10150347During Engine Oil Service a Small O-Ring Is Found in the Oil Filter Housing. No customer complaint has been received. During the scheduled engine oil service, the technician notices a black rubber o-ring lying on the bottom of the engine oil filter housing. The o-ring has been dislodged from the non-return valve inside the engine oil filter housing. No subsequent engine damage occurs from the dislodged o-ring. Engine oil filter housing (1) Rubber o-ring (2) The material dimensions of the rubber o-ring are not satisfactory, allowing it to become dislodged from its installation location.
• 10150307Creaking/Cracking Noise from the Upper Roof Area. A creaking noise can be heard from the rear roof area when driving on rough roads or uneven surfaces. CAUSE The body shell roof support area, where the C-pillar is joined to the roof, is buckling, creating the noise.
• 10150306"Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from a thickness of approx. 4.2 mm). In some cases, the red warning message may already be active. The CBS front/rear brake display is based on a mathematical calculation. Various influences are incorporated into this calculation (for example, vehicle speed, brake pressure, and rotor temperature). Due to changing driving characteristics and/or unfavorable environmental conditions, the calculated remaining distance may differ from actual pad thickness."
• 10150305Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly
• 10150269Intermittent Humming or Buzzing Noise from Speedometer. When the vehicle is decelerating, an intermittent humming or buzzing noise coming from the instrument cluster may be heard when the speedometer needle is between 0 and 12 mph. Hardware error in the instrument cluster
• 10150241Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect telephone number is being written into the vehicle. INFORMATION 1. When performing the PDI test plan, it is extremely important that you select MINI if the ISID is configured for both BMW and MINI. 2. After completion of the PDI test plan, verify that the customer relations number stored in the vehicle is correct. 3. The correct customer relations phone number is 1(866) 275-6464. 4. If the number stored in the vehicle is incorrect and the correct test plan was used, contact your 3g Administrator and have him or her verify the number stored in the ISID. 5.This picture shows the correct number stored in the Combox control unit. Note: To read out telephone number:
• 10150239Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval.
• 10150238"N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repair Instruction states to replace the highpressure supply hose on the N14 engine. The Repair Instruction also states not to replace the high-pressure supply hose on the N18 engine. The N18 portion of the Repair Instruction is incorrect. As an interim solution, follow the procedure outlined below until this portion of the Repair Instruction is corrected. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15601.2.M130113... 8/30/2013 Page 2 of 2 All vehicles equipped with the N18 engine and produced from 3/2012 and later. When the engine is fitted with a Bosch High-pressure Pump (1) the highpressure supply hose (2) MUST NOT be replaced when making repairs. The remaining portion of the Repair Instruction and tightning torques are correct. Refer to EPC for the applicable part numbers when making repairs. "
• 10150237?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory. The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure too high CAUSE A DME calibration error in the fuel pressure diagnostics results in an increased sensitivity.
• 10150205"?SI M34 01 13 November 2013 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated October 2013. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from a thickness of approx. 4.2 mm). In some cases, the red warning message may already be active. The CBS front/rear brake display is based on a mathematical calculation. Various influences are incorporated into this calculation (for example, vehicle speed, brake pressure, and rotor temperature). Due to changing driving characteristics and/or unfavorable environmental conditions, the calculated remaining distance may differ from actual pad thickness."
• 10150148Basic SVS: Voice Recognition Inoperative After Programming. After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding data of ISTA/P 2.48.x The voice recognition function is unintentionally deactivated.
• 10150147"CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"
• 10150145Clutch Is Slipping or Grabbing. The customer states that the clutch is slipping or grabbing.
• 10150091"DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. The sensitivity of the interior ultrasonic sensor cannot be reduced. If the customer wishes to park the vehicle with the sunroof tilted, the window partially open, and/or in an area with excessive local noise, the interior sensor must be switched off by using the following procedure: Press the lock button on the remote control twice in succession. The LEDs flash in short succession for approx. 2 seconds. The interior ultrasonic sensor is switched off until the vehicle is unlocked and locked the next time. NOTE: This information can be found in the Owner's Manual in the ""Controls"" section under ""Switching off the tilt alarm sensor and interior movement detector."""
• 10150090"HAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"

Every MINI Cooper S Countryman model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.