2015 MINI John Cooper Works

Recalls

2 recalls name the 2015 MINI John Cooper Works. Newest first.

• Air bags › Frontal › Passenger side › Inflator module

  Oct 7, 2015NHTSA 15V6280006,073 vehicles

  BMW of North America, LLC (BMW) is recalling certain model year 2014-2016 MINI Cooper S and MINI Cooper two-door vehicles, 2015-2016 MINI John Cooper Works and MINI Cooper S and MINI Cooper four-door vehicles and 2014-2015 BMW i3 vehicles. Due to a manufacturing error, the passenger frontal air bag may not deploy properly in a low speed crash. As such…

  Risk and remedy

  Risk

  In the event of a vehicle crash, an air bag that does not deploy properly increases the risk of injury to the front seat passenger.

  Remedy

  MINI and BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began on November 25, 2015. Owners may contact MINI customer service at 1-866-825-1525 and BMW customer service at 1-800-525-7417.

  Full recall details →

• Structure › Body

  Jul 17, 2015NHTSA 15V45000030,456 vehicles

  BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper and MINI Cooper S Hardtop 2 Door vehicles and 2015 MINI John Cooper Works Hardtop 2 Door vehicles. The affected vehicles do not meet the side impact performance requirements for the rear seat passengers. As such, these vehicles fail to comply with Federal Motor Vehicle…

  Risk and remedy

  Risk

  If the side impact performance requirements are not met, rear seat passengers may be at a higher risk of injury during a crash.

  Remedy

  MINI will notify owners, and dealers will install additional energy absorption material between the rear interior side panels and the exterior vehicle body, free of charge. The recall began on September 4, 2015. Owners may contact MINI customer service at 1-866-825-1525. Note: this recall supersedes 14V-815.

  Full recall details →

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• BMW Safety Act Violations

  AQ15004Opened Sep 24, 2015Closed Oct 2, 2017
  In a Consent Order executed on December 17, 2015, BMW of North America, LLC (BMW NA) admitted that it violated the Safety Act by: failing to conduct a timely recall for Recall No. 15V-450; failing to file certain quarterly recall reports in a timely manner; failing to timely notify vehicle owners of the existence of a…

  In a Consent Order executed on December 17, 2015, BMW of North America, LLC (BMW NA) admitted that it violated the Safety Act by: failing to conduct a timely recall for Recall No. 15V-450; failing to file certain quarterly recall reports in a timely manner; failing to timely notify vehicle owners of the existence of a defect or noncompliance; failing to promptly advise NHTSA of delays with the beginning or completion dates for mailing owner or dealer notifications; and failing to timely submit copies to NHTSA of communications relating to recalls.As part of the Consent Order, NHTSA imposed a total civil penalty of $40 million against BMW NA for its violations of the Safety Act.The civil penalty consists of a cash payment, monetary performance obligations, and stipulated penalties.BMW NA paid the $10 million cash penalty on February 12, 2016.Failure to comply with the terms of the Consent Order or the Safety Act will result in portions of the stipulated penalties coming due.The Consent Order required BMW NA to appoint an independent safety consultant to assist BMW NA in developing best practices for complying with the Safety Act and evaluating safety issues under consideration by BMW NA.BMW NA was also required to develop a program to train dealers on the importance of complying with the prohibition on selling unremedied vehicles under recall, improve dealers' access to information necessary to maximize completion of open recalls, and invest in a pilot program to determine whether BMW NA can use data analytics to detect emerging safety defect trends.The population listed in this closing resume is based on BMW NA's untimely recall and does not include other issues addressed by the Consent Order, which relate to BMW NA's safety processes.Based on the Consent Order, BMW NA's admissions that it violated the law, and its ongoing performance obligations, this audit query investigation, AQ15-004, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including BMW NA's ongoing performance obligations or legal obligations, and does not represent a determination by NHTSA as to BMW NA's performance under the Consent Order to date.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10159159PHONE CALL AUDIO AUTONOMOUSLY SWITCHES FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
• 10159158SAMSUNG SMARTPHONE WITH ANDROID 8 NO USB AUDIO PLAYBACK OR CHARGING FUNCTION. The Samsung Smartphone running Android 8.x does not support USB audio playback and/or charging of the device via the USB port.
• 10159157AIR BAG WARNING LAMP CC MESSAGE 'RESTRAINT SYSTEM' This Service Information bulletin replaces SI M65 01 17 dated February 2017.
• 10159155GROANING/SQUEAKING NOISE FROM THE FRONT OF THE VEHICLE. A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. Plastic and elastic deformation of lower ball bearing shell in spring strut support bearing.
• 10152680"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral position. CAUSE 1. The deflection lever circlip of the gearshift mechanism is damaged or missing. 2. Possible corrosion at the gearshift mechanism (shift cables or transmission gearshift unit)"
• 10152338Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM (footwell module) door lock status due to voltage variations
• 10152336"Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. The text on the label does not conform to legal regulations."
• 10152334The manual transmission gear shift knob easily comes off the shift rod with minimal upward force. The retaining tabs on the shifter knob do not hold securely to the shifter rod.
• 10152332Service Engine Soon Light (MIL) On with Fault 151101 Stored. The Service Engine Soon light (MIL) is on with the following fault stored in the DME: ? 151101 - Ignition timing adjustment in partial load: too early after cold start DME software diagnostic sensitivity
• 10151424Real-Time Traffic Information (RTTI) is Not Displayed On the Map. Real time traffic information (RTTI) is not displayed on the map. This only affects the specific VINs (vehicle identification numbers) listed below. The vehicle was built incorrectly (without option 6UH).
• 10151422In the seven affected vehicles, the DME control unit (Digital Motor Electronics) may have a manufacturing defect which could cause the engine not to start.
• 10151294Front Windshield Wiper Noises. Customer complains wipers are noisy or chattering during wiper operation. CAUSE Wiper arms out of adjustment and/or windshield cowl misaligned.
• 10151293Air Intake Makes Rattle Noise At Engine Idle. Engine has rattle noise from engine compartment. Check Hyperlink for video of rattle noise at engine idle. http://tinyurl.com/zwb8e6s Worn buffer in the battery tray
• 10151292"VANOS Faults Stored in DME (Bosch). The Service Engine Soon (MIL) is on and the engine could go into a reduced power mode with the ""Drivetrain Malfunction"" message displayed. One or more of the VANOS faults (listed in the attachment) are stored in the DME, although the engine is mechanically sound and no unusual noises can be heard from the VANOS area. Due to unfavorable Engine Position Management (EPM) parameters in the DME software, various VANOS control faults could be set. These control faults relate to implausible camshaft position (intake or exhaust), the camshaft stuck situation, or the camshaft angle offset to crankshaft outside the tolerance range."
• 10151291"Reduced Engine Power with Exhaust Camshaft Sensor Faults Stored. The engine power is reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is displayed. The following camshaft position sensor fault is stored in the DME: Fault 130F11: Exhaust camshaft sensor, signal: not plausible As a result, the engine power is reduced and the following fault also is set: Fault 120408: Charging pressure control: Switch-off, pressure build-up blocked CAUSE DME software error"
• 10151288"This Service Information bulletin and attachment supersedes SI M11 07 15 dated October 2015.. Excessive amount of water condensation may accumulate in the engine's crankcase. With prolonged vehicle storage, water condensation in engine's oil may cause oil pump malfunction. AFFECTED VEHICLES This Service Action involves F55 and F56 models (MINI Cooper with the B38 engine) produced from 07/05/2014 to 02/24/2015 that are: Still a ""new vehicle"" in dealer inventory (no in-service date reported), and the Current odometer mileage is 155 or less. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Increased number of colds starts and stops during a vehicle's transportation and storage process (prior to customer delivery)."
• 10151237"""Comfort Access Restricted"" Check Control Message is Displayed. ""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. No comfort access aerial fault codes stored in the BDC (Body Domain Controller). Software error in the BDC."
• 10151236Hissing noise from speakers when radio volume is turned down. There is an audible hissing noise from the speakers when there is no active audio source. This noise is most apparent with the engine and climate system fan turned off. Software in the HK HiFi amplifier.
• 10151235Sporadic Failure of Different Audio Channels. Intermittently, different speakers may be inoperative during an entire drive cycle until the vehicle enters sleep mode and the vehicle is restarted. CAUSE Shut-down of output circuit(s) from pressure variations caused by door shutting during diagnostic self-test. After unlocking the vehicle the Harman/Kardon (HK) Amplifier goes into a speaker self-test mode. If a door is slammed during this self-test vibrating the speaker cone, the HK amplifier may interpret the changing resistance of the speaker as a circuit failure. The HK Amplifier will then go into protection mode and turn off the output transistor(s) for the particular speaker(s) until the next selftest which is performed after the next sleep cycle.
• 10151233NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI M65 01 16).
• 10151232False Alarms of the Anti-Theft Alarm System. The alarm (DWA) siren continues to activate after locking vehicle A device is connected to the On-Board Diagnostics (OBD) port of the vehicle. This keeps the Ethernet communication line active which triggers the alarm when the vehicle tries to enter sleep mode.
• 10151231"Air Conditioning Refrigerant R1234yf Introduction. INFORMATION Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"". New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI M04 01 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipment may be an indication of ref
• 10151230Water Ingress In Footwell Area From A/C Condensate Drain. Customer complains of musty odor and/or damp front footwell carpet. CAUSE The A/C condensate drain hose is either blocked by the heatshield or not attached properly to the the housing.
• 10151227"This Service Information bulletin supersedes SI M12 12 14 dated September 2014. SUBJECT VANOS Faults Stored in DME (Bosch). The Service Engine Soon (MIL) is on and the engine could go into a reduced power mode with the ""Drivetrain Malfunction"" message displayed. One or more of the VANOS faults (listed in the attachment) are stored in the DME, although the engine is mechanically sound and no unusual noises can be heard from the VANOS area. Due to unfavorable Engine Position Management (EPM) parameters in the DME software, various VANOS control faults could be set. These control faults relate to implausible camshaft position (intake or exhaust), the camshaft stuck situation, or the camshaft angle offset to crankshaft outside the tolerance range."
• 10151226Engine will not Start (No Crank). The engine will not crank or the engine loses power while driving, followed by a no crank situation. There is no communication with the DME when diagnosing with ISTA (DME is yellow on control unit tree). In certain instances, the startup of the turbocharger coolant pump can exceed the 5A rating of Fuse 83.
• 10150063?CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/MINI Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or MINI Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE In order to assist with your ConnectedDrive issue as quickly as possible, a checklist has been developed which provides all the essential information to the support team. Any requested information that is missing from the checklist will delay the resolution of your issue.
• 10150060?TAILGATE UNINTENTIONALLY OPENS. Customer inquires about tailgate opening process, mentioning: * Trunk/tailgate may open when vehicle is locked. * Trunk/tailgate may open while the vehicle is in motion. * Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
• 10149553RATTLE NOISE FROM SUNSHADE WHILE DRIVING. With either of the sunshades fully opened, there is a rattle noise present when driving over rough road surfaces The sunshade is contacting the roof liner trim.
• 10149552TRUNK OPEN MESSAGE ON CLUSTER. Check Control Message (CCM) "Trunk Open" message is displayed. Trunk is closed and latched. Improper attachment of trunk lock connector.
• 10148056"VANOS Control Faults Stored Due To DME Error. The Service Engine Soon (MIL) lamp is illuminated, and the engine could go into a reduced power mode with the ""Drivetrain Malfunction"" message displayed. One or more of the VANOS faults listed in the attachment are stored in the DME, although the engine is mechanically sound and no unusual noises can be heard from the VANOS area. These control faults relate to implausible camshaft position (intake or exhaust), to the camshaft being stuck situation, or to the camshaft angle offset being outside the tolerance range. Due to unfavorable Engine Position Management (EPM) parameters in the DME software, various VANOS control faults could be set."
• 10148052"MINI ""AMP-up"" Motorer Care Fleet Increases. MINI USA, a division of BMW of North America, LLC (""MIN USA""), is pleased to introduce the Aftersales Mobility Program (AMP) Motorer Care Fleet Increase. The ""AMP-up"" program is designed to support (on a temporary basis) your alternate transportation needs, even in challenging times. When a significant ""service initiative"" (Recall, Service Action or other program) is identified by MINI USA, and this ""AMP-up"" bulletin is referenced under the ""Alternate Transportation"" heading, it will allow you to temporarily ""AMP-up"" your fleet so you can focus on the important things, like Motorer care. We anticipate an increased AMP car demand, in volume and duration, in association with a release of a service initiative. Your Area Manager (AM) has a procedure to assist you in calculating and determining if a temporary fleet increase is needed at your dealer. This option is not available if your dealer already has an approved and active temporary fleet increase in place. Example communication within a service initiative or critical Motorer care notifications: Please refer to AMP Bulletin M01 12 14 for process details. In the communication example above, the following would be required: * All requests must be submitted no later than the Submission Period specified above. * An additional number of vehicles may be added to your existing fleet immediately upon approval and fully utilized for the duration of the pre-determined Increase Period. * Your fleet must be restored to pre-Motorer Care approved limits by the Fleet level Restoration Deadline date, without exception."
• 10148051"?Incorrect Vehicle Identification Number (VIN) Labels Installed. Twenty-six ""Model Year 2014"" vehicles have incorrect VIN labeling that indicates they are ""Model Year 2015."" Incorrect VIN labels were applied at the factory. The 9th and 10th digits of the VIN indicate that it is a MY 15 (F), when in reality the vehicle is a MY 14 (E). This includes the NHTSA compliance label, VIN number in the windshield and the VIN number on the front strut tower."
• 10147960"N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repair Instruction states to replace the high-pressure supply hose on the N14 engine. The Repair Instruction also states not to replace the high-pressure supply hose on the N18 engine. The N18 portion of the Repair Instruction is incorrect. As an interim solution, follow the procedure outlined below until this portion of the Repair Instruction is corrected. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/159...2/5/2014 Page 2 of 2 Bosch High-pressure Pump (1): All vehicles equipped with the N18 engine and produced from 3/2012 and later When the engine is fitted with a Bosch High-pressure Pump (1), the highpressure supply hose (2) MUST NOT be replaced when making repairs. The remaining portion of the Repair Instruction and tightening torques is correct. Refer to EPC for the applicable part numbers when making repairs."
• 10147910Foul Odor when Switching On A/C. The customer reports a foul smell (musty, rotten, and vinegary) when the A/C is first turned on that lasts about five minutes. Micro-filter position too low in the IHKA housing.
• 10147909Instrument Cluster Outside Temperature Display Implausible. INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs When submitting a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2.
• 10147908"B38, B46, and B48 Engines: Clutch Operation, Engine Noise, and Drivability Complaints. The vehicle exhibits one the following complaints: z The customer notices an increased level of ""free play"" in the clutch pedal when changing gears. z The clutch pedal remains depressed and will not return to the disengaged position. z Noise from the lower engine area described as a high-pitched whine z Loss of power when idling z At a higher engine speed (above 3,000 rpm), a brief decrease in the engine speed can be felt. z Extended cranking before the engine will start z Emergency operation is active with one or more of the faults listed below. One or more of the following faults may be stored in the vehicle: z 160020 Crankshaft sensor, signal: implausible z 180001 Catalytic converter: efficiency too low z 200D0C Powertrain, safety function: bus signal rpm reduction implausible z 11A002 Fuel high pressure, plausibility: Pressure too low z 1F054D Powertrain, safety function: powertrain reduced power, DSC-signal implausible Note: If additional faults are found in the DME memory (e.g., misfire, camshaft sensor, knock sensor, etc.), then those faults will be the primary focus of the diagnosis using the test plans provided for those faults. ""FC 120408 Boost pressure control: Shut-down as a consecutive reaction"" is only a result of the component fault and is not the primary reason for the complaint or illumination of the engine malfunction warning."
• 10147907"B38, B46, and B48 Engines: Engine Noise, Drivability Complaints, and Various DME Faults. The vehicle exhibits one the following complaints: z Noise from the lower engine area, described as a high-pitched whine z Loss of power when idling z At a higher engine speed (above 3,000 rpm), a brief decrease in the engine speed can be felt. z Extended cranking before the engine will start z The customer notices an increased level of ""free play"" in the clutch pedal when changing gears. z The clutch pedal remains depressed, and will not return to the disengaged position. z Emergency operation is active, with one or more of the faults listed below. One or more of the following faults may be stored in the vehicle: z 160020 Crankshaft sensor, signal: implausible z 180001 Catalytic converter: efficiency too low z 200D0C Powertrain, safety function: bus signal rpm reduction implausible z 11A002 Fuel high pressure, plausibility: Pressure too low z 1F054D Powertrain, safety function: powertrain reduced power, DSC-signal implausible Note: If additional faults are found in the DME memory (e.g., misfire, camshaft sensor, knock sensor, etc.), then those faults will be the primary focus of the diagnosis using the test plans provided for those faults. ""FC 120408 Boost pressure control: Shut-down as a consecutive reaction"" is only a result of the component fault and is not the primary reason for the complaint or https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/286...1/4/2016 Page 2 of 2 illumination of the engine malfunction warning."
• 10147904New programming feature: Exclusion of Infotainment Control Units from Programming.
• 10147842"Turbocharger Coolant Pump: Fault Code 20A503. ""Drive Faulty"" message is displayed in the Check Control. Fault code 20A503 ""Turbocharger coolant pump, self diagnosis: Signal implausible"" is stored in the DME. Unfavorable DME software application"
• 10147801"Intermittent Failure of the Blower Motor. Intermittent failure of the blower motor at high vehicle speeds and/or strong headwinds. The fault code ""0x801204 - blower output stage: Short circuit or blocked"" is stored in IHX_I1 (Heater-air conditioning control unit) sets under the following conditions: High vehicle speeds. Or Driving into strong headwind. Sunroof in the open/tilt position and/or an open side window may cause situation to occur at lower speeds. The blower resumes operation again after 60 seconds. CAUSE High wind flow and wind force causes a current overload in the blower motor."

Every MINI John Cooper Works model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.