2016 Newmar Dutch Star
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2016 Newmar Dutch Star. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
11 recalls name the 2016 Newmar Dutch Star. Newest first.
Newmar Corporation (Newmar) is recalling certain 2016-2017 Newmar Ventana, 2015-2016 Newmar London Aire, and 2013-2017 Newmar Dutch Star motorhomes. When switching from using the low beam headlights to the high beam headlights, the low beam headlights go out when the intention was to have both beams illuminate.
Risk and remedy
Risk
Without the low beams also illuminated when the high beams are on, the driver may have reduced visibility, increasing the risk of a crash.
Remedy
Newmar will notify owners, and dealers will correct the vehicles so that the low beam stays illuminated when the high beam is switched on, free of charge. The recall began on May 18, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling certain 2014-2017 Newmar Ventana, 2011-2017 Newmar Dutch Star, and 2011-2014 Newmar Mountain Aire vehicles, built on Freightliner XBR chassis and equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on…
Risk and remedy
Risk
If the power steering hose contacts the power stud causing a power steering fluid leak, additional steering effort may be needed increasing the risk of a crash or an electrical arc may occur, increasing the risk of a fire.
Remedy
Newmar will notify owners, and Freightliner dealers will reroute the power steering hose, free of charge. The recall began on May 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is FL-762.
Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Risk and remedy
Risk
The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
Remedy
Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Newmar Corporation (Newmar) is recalling certain 2014 Moutain Aire and 2014-2017 Dutch Star recreational vehicles built on Freightliner XCR chassis manufactured by Daimler Trucks North America (DTNA). These chassis have a battery cable mounting bracket may not have been installed correctly, as a result, the improperly routed and clipped battery cable can…
Risk and remedy
Risk
A battery cable short circuit can increase the risk of a fire.
Remedy
Newmar will notify owners, and DTNA dealers will inspect and revise the battery cable mounting bracket and cable routing, as necessary, free of charge. The recall began on September 20, 2017. Owners may contact Daimler Trucks North America at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 17V-451.
Newmar Corporation (Newmar) is recalling certain 2014-2018 Newmar Dutch Star and 2015-2017 Newmar Ventana motorhomes. In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the ON position.
Risk and remedy
Risk
If the vehicle is being driven and the button on the remote is pushed, the night shades may lower, blocking the driver's view, possibly increasing the risk of a crash.
Remedy
Newmar will notify owners and dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the ON position. The recall began on July 28, 2017. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling certain model year 2016-2017 Dutch Star and Ventana motorhomes manufactured January 22, 2016, to November 7, 2016, equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud…
Risk and remedy
Risk
Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Remedy
Newmar will notify owners, and Freightliner dealers will reroute the power steering hose for proper clearance, free of charge. The recall began on December 16, 2017. Owners may contact Freightliner customer service at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 16V 809.
Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Dutch Star and Mountain Aire and 2015-2016 London Aire and Essex motorhomes manufactured January 28, 2013, to December 14, 2015 and built on a Daimler Trucks North America (DTNA) chassis. The throttle pedal position sensor on the affected vehicles may not return to zero, causing the…
Risk and remedy
Risk
A sudden loss of an engine brake without warning on a motorhome may lead to a reduced brake capacity, potentially increasing the risk of a crash.
Remedy
Newmar will notify owners, and DTNA dealers will replace the throttle pedal, free of charge. The recall began on August 5, 2016. Owners may contact Newmar Customer Service Department at 1-800-731-8300 or Daimler Trucks North America LLC at 1-800-547-0712, or by e-mail at DTNA.Warranty.Campaigns@Daimler.com. Newmar's number for this recall is 16V 321.
Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Dutch Star motorhomes manufactured from June 5, 2014, through October 16, 2015, and built on a Freightliner chassis. In the affected vehicles, the steering box may have been manufactured with an incorrect spacer with insufficient height that can cause too much play, causing the…
Risk and remedy
Risk
The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering control, increasing the risk of a crash.
Remedy
Newmar will notify owners, and Freightliner dealers will inspect and replace the steering box if necessary, free of charge. Note: Owners are urged not to drive their vehicles until they have been inspected. The recall began on July 14, 2016. Owners may contact Freightliner customer service at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 16V 366.
Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Dutch Star, Mountain Aire, Essex, and 2015-2016 London Aire vehicles manufactured March 27, 2013, to October 16, 2015 and built on a Freightliner chassis. On certain recreational vehicles built with a heavier, adjustable foot pedal, the brake activation signal to certain towed devices…
Risk and remedy
Risk
If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. As a result, the brakes would drag and possibly overheat potentially resulting in a fire. Additionally, following drivers may be confused by the motorhome's actions, increasing the risk of a crash.
Remedy
Newmar will notify owners, and Freightliner dealers will modify the affected assemblies, free of charge. The recall began on May 26, 2016. Owners may contact Freightliner/Daimler Trucks North America LLC at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 16V-204.
Newmar Corporation (Newmar) is recalling certain model year 2016 Ventana, and Dutch Star vehicles manufactured March 19, 2015, to January 21, 2016 on Freightliner chassis. The affected vehicles have an "Incomplete Vehicle Label" that incorrectly lists the maximum front tire inflation level to be 130 pounds per square inch (psi), when the correct level is…
Risk and remedy
Risk
If the tire is overinflated due to the incorrect label, the tire may unexpectedly fail, increasing the risk of a crash.
Remedy
Newmar will notify owners, and Freightliner will provide a corrected label, free of charge. The recall began on February 29, 2016. Owners may contact Newmar customer service at 1-574-773-7791.
Owner complaints
4 complaints
What owners report most
Latest complaints
- Electrical system › 12v/24v/48v battery · Equipment › Recreational vehicle/trailer
See attached document for complaint.
- Visibility/wiper
Windows constantly fogging causing view obstruction to rear view mirrors.
- Visibility/wiper
While driving on I-75 in the Venice, Florida area, the lower half of the window fell off our motorcoach. The window was located on the passenger side about 22 ft from the front. I have learned this morning that many reports of this continue being reported on windows made by Hehr, which is now owned by Lippert. We are so very thankful it did not hit the vehicle behind us.
- Unknown or other
I have a 2016 newmar dutch star motor home model 4018. it's a 40 ft long diesel pusher on a freightliner chassis with toyal weight of 39600 lbs. the problem IS potential overloading of the front tires due to weight. the motor home was just weighed at the newmar corp. Factory and the weight on…
I have a 2016 newmar dutch star motor home model 4018. it's a 40 ft long diesel pusher on a freightliner chassis with toyal weight of 39600 lbs. the problem IS potential overloading of the front tires due to weight. the motor home was just weighed at the newmar corp. Factory and the weight on the front left tire without passengers was 7355 lbs. the front tires on this vehicle are michelin 305/70r22.5 lrl series xrv. they have a maximum load rating of 7830 lbs.. adding the weight of a passenger and I sitting in the two front seats I estimate 7651 lbs. On the fl tire. That IS only 179 lbs away from the maximum tire rating without any passengers sitting on the seat belt equipped sofa. it also does not include the roughly 1000 lbs of additional equipment I have been waiting to install. With equipment, passengers and their luggage, the fl tire weight would increase to 7976 lbs. Or 146 lbs over the maximum left tire load rating. Newmar adjusted the side to side front weight to balance weights between front tires as much as possible by finely adjusting the chassis ride height on each side. unfortunately, these adjustments change and I earlier had to get one linkage re-tightened. if the adjustments change, the weight on the front left tire could increase by at least several hundred pounds exceeding the maximum tire rating even without adding additional equipment or passengers on the sofa. this currently appears to be a dangerous condition if I carry passengers and will only get worse if I install the additional planned equipment. newmar refuses to acknowledge there IS a problem. it IS my understanding they have upgraded the tire size and capacity on the 2017 model. at the present time, I am feeling unsafe about driving this vehicle with passengers and I also am afraid to add the planned additional equipment. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10205733Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16 bolts to 19 ft. lbs. and all 3/8 bolts to 33 ft. lbs.
- 10205732Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16" bolts to 19 ft. lbs. and all 3/8" bolts to 33 ft. lbs.
- 10153541Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488) blow the 10 amp water pump fuse.
- 10144304This bulletin was created to inform dealers and techs that an updated linkage is available that provides a remedy for binding linkages to the power actuator. This issue often creates difficulty when locking or unlocking the compartment door using the key and is only relevant on 2016 to early 2019 model year coaches equipped with power baggage locks.
- 10129956Newmar and MCD shade have determined that certain 2016 and 2017 Dutch Star coaches (all floorplans with remote-controlled power shades) and 2016 and 2017 Ventana coaches (4311 floorplan only) may experience remote-controlled power shade failures. MCD has created the attached troubleshooting instructions to diagnose the 14-channel remote and remote motors. If the original remote-controlled motor(s) failed and currently need replacing, the motors and remote(s) will be replaced with a 15-channel remote, new remote control motors, and a two-channel bedroom remote. The driver side ?Sway Shade? will also be replaced as a complete shade. Replace the bezel in the wall to ensure the proper fit of the new 15-channel remote.
- 10129954Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Issue: On certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ATS) that was not properly tightened. If the power connection is loose, it may result in a buildup of heat at the connection, which may increase the risk of fire causing injury and/or damage to property.
- 10127600Daimler Trucks North America LLC, on behalf of its wholly-owned subsidiary, Freightliner Custom Chassis Corporation, has issued field service campaign SF546AB. In response, Newmar is publishing PIB 495. Issue: On certain coaches, a check valve is missing on the auxiliary air tank, causing the tag axle steer tires to remain in a turned position when stopping the vehicle during a turn and shifting into reverse. In addition, some of these vehicles also require an air line retrofit.
- 10121941If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grounding of the HWH pump assembly.
- 10121940Daimler Trucks North America has issued field service campaign SF543A. In response, Newmar is publishing TSB 493. Issue: On specific vehicles equipped with Stoneridge light bar control units (LBCU), the instrument panel odometer value may reset and no longer match the engine ECU odometer value.
- 10121937Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA# 17V 451). In response, Newmar has filed recall NHTSA# 17V 497 and TC# 2017-389. Issue: On certain motorhomes built on Freightliner XCR chassis, a battery cable mounting bracket may not have been installed at the plant per installation drawings. If improperly routed and clipped, the battery cable may be in close proximity to the frame rail. This may cause rubbing or shorting of the cable and may increase the risk of a fire.
- 10117946Mailing second notice on not corrected customer letters on NHTSA Recall:Newmar Corporation has decided a defect relating to motor vehicle safety exists in specific motor homes. In response to notification from Freightliner Custom Chassis Corporation, an incorrect front tire inflation level is shown on their provided ?Incomplete Vehicle Label. NHTSA# 16V 041, TC # 2016-034 Issue: Inflation of the tire beyond the manufacturer?s maximum pressure rating may increase the risk of a crash, resulting in injury and/or damage to property.
- 10117937Newmar and MCD shade have determined that certain 2016 and 2017 Dutch Star coaches (all floorplans with remote-controlled power shades) and 2016 and 2017 Ventana coaches (4311 floorplan only) may experience remote-controlled power shade failures. MCD has created the attached troubleshooting instructions to diagnose the 14-channel remote and remote motors. If the original remote-controlled motor(s) have failed, the motors and remote(s) will be replaced with a 15-channel remote, new remote control motors, and a two-channel bedroom remote. The driver side ?Sway Shade? will also be replaced as a complete shade.
- 10117936Freightliner Custom Chassis Corporation, has initiated Field Service Campaign SF536A to modify specific Freightliner Custom Chassis X-line motorhome and shuttle bus chassis equipped with multiplex wiper controls, manufactured March 21, 2016, through January 2, 2017. In response, Newmar Corporation published TSB 485 to inform our dealers and customers. Issue: On some vehicles, the windshield wiper intermittent delay function is incorrectly set to a fixed delay.
- 10117934Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. On certain motorhomes, the driver and passenger power night shades may be operated using the remote when the ignition is in the ON position. If the ignition is on and the remote night shade button is pressed, the night shades may lower, blocking the side views from the driver. This may increase the risk of a crash, which may cause injury and/or property damage.
- 10116274Newmar Corp. has decided some 2016 motorhomes equipped with a HWH Hydraulic Full Wall Slideout may have been shipped with low fluid level in HWH hydraulic system. This TSB only applies to units with a hydraulic Slideout system built prior to 9/14/2015. If there is not enough fluid in the reservoir tank; the HWH slide system (when activated) will draw in air with the fluid and cause uneven pressure on the HWH chain/bracket while opening and closing the slide. This could cause the chain/bracket to loosen over time.
- 10116271Spartan Motors USA, Inc. has decided that a defect relating to motor vehicle safety exists in specific motor homes built on Spartan chassis. In response, Newmar Corporation is publishing the following recall: NHTSA #17V 195 TC #2017-162. Issue: On certain motorhomes, the ball joints on the independent front suspension may be loose. If not detected, the loose ball joints could separate over time. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property.
- 10116269This PIB has been created to note the work instructions contained within the Newgle site for installing a super structure to reinforce an HWH slideout wall.
- 10116261Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. NHTSA# 16V 773 TC# 2016-523 Issue: On certain motorhomes, the wardrobe slide out motor may have been installed without a brake. If the motor does not have a brake installed, the slideout could move, increasing the risk of an injury and/or property damage.
- 10116260Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #: 16V809). In response, Newmar has filed recall NHTSA #: 16V826 and TC #: 2016-559. On the affected motorhomes, a rubber-coated braided power steering hose may have inadequate clearance to the starter power stud due to incorrect routing. The power steering hose may rub against the stud on the starter motor, which may cause an electrical arc and a power steering fluid leak. A power steering leak in the presence of an electrical arc may increase the risk of fire or may require additional steering effort, increasing the risk of a crash.
- 10089225This tsb IS created to notify dealers of a change itc made to the lead solder in the recessed lighting to make it more environmentally-friendly. This change caused an issue in itcs led recessed lights with a manufactured date codes in the range of november 2014 to march 2015. Lights may prematurely quit working or only have a portion of leds working within each light fixture.
- 10089223Newmar has determined that a condition exists that may allow water to enter the coach from the wheel well area while driving in wet conditions. Possible water intrusion around the lift cylinder on the full wall hydraulic slideout.
- 10086618Flexsteel has informed newmar corporation that a kit needs to be installed on bi-fold pull out sofa sleepers (sscs) to prevent retention cables from getting pinched in the hinge. If a cable gets pinched in the hinge, damage may occur to the sofa cable. If both cables are detached, broken, or defective, and only one person IS on the bed lying closest to the sofa back/wall of the coach, the unit may pivot and potentially place the occupant on the floor or between the bed and the back of the sofa.
- 10086612Newmar corporation has decided a defect relating to motor vehicle safety exists in specific motor homes. In response to notification from freightliner custom chassis corporation, an incorrect front tire inflation level IS shown on their provided incomplete vehicle label. Nhtsa# 16V 041, tc # 2016-034 inflation of the tire beyond the manufacturers maximum pressure rating may increase the risk of a crash, resulting in injury and/or damage to property.
- 10086582Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on freightliner chassis. This recall IS the result of information provided to us by daimler trucks north america. Nhtsa recall# 16V 414, tc#2016-288 on certain motorhomes, an incorrect spacer may have been installed on the steering gears mounted on the front axle of the affected vehicles. This may potentially result in wear over time leading to a loss of the mechanical connection between the steering wheel and front axle wheels. If this happens, loss of steering control may occur, increasing the risk of a vehicle crash.
- 10084066Newmar corporation has discovered that the slideout motor mounting bolts on certain motor homes may have been under-torqued. Issue: loose mounting bolts may cause noise, and may result in damage to the slideout motor housing.
- 10084021Daimler trucks north america has decided that a defect which relates to motor vehicle safety exists in specific motor homes built on freightliner chassis and in response newmar IS publishing recall nhtsa# 16V 478 tc# 2016-325. On certain motorhomes, when the throttle pedal IS released, the associated pedal sensor may not return to zero, causing the engine brake to potentially not activate as expected. A sudden loss of an engine brake, without warning on a motorhome, may lead to a reduced brake capacity potentially increasing the risk of a vehicle crash.
- 100840192016 coaches within the models listed may exemplify a tag axle out of alignment. This may cause premature tag axle tire wear. This communication includes list of coaches possibly affected, instructions to verify if alignment IS needed and instructions to perform alignment.
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