2018 Newmar Dutch Star
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Newmar › Dutch Star › 2018
These records cover every 2018 Newmar Dutch Star. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
15 recalls name the 2018 Newmar Dutch Star. Newest first.
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Risk and remedy
Risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.
Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is Cummins 21E-032.
Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and 2017-2021 Dutch Star motorhomes. The brake light switch may chafe against the windshield wiper mechanism, which could damage the brake light switch or it's wiring, and cause the brake lights to not illuminate.
Risk and remedy
Risk
If the brake lights do not illuminate, other motorists will be unaware of the driver's intention, increasing the risk of a crash.
Remedy
Newmar will notify owners, and dealers will inspect the brake light switch and replace it as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing…
Risk and remedy
Risk
Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake…
Risk and remedy
Risk
Nonfunctioning lights can increase the risk of a crash.
Remedy
Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-852.
Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.
Risk and remedy
Risk
An overheated power supply can increase the risk of a fire.
Remedy
Newmar has notified owners, and dealers will replace the power supply, free of charge. The recall began April 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.
Risk and remedy
Risk
If the door opens during transit, it can increase the risk of injury or a crash.
Remedy
Newmar will notify owners, and dealers will readjust the door latch rod, free of charge. The recall began September 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, King Aire, London Aire, Mountain Aire, Bay Star Sport, Canyon Star, Dutch Star, Essex, New Aire, Ventana LE, and Ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out…
Risk and remedy
Risk
If the slide-out room moves unexpectedly, it can increase the risk of injury.
Remedy
Newmar will notify owners, and dealers will replace the slide-out room controller, free of charge. The recall began August 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, Bay Star Sport, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire, Mountain Aire, London Aire, Essex, and King Aire motorhomes. The electrical connections in the breaker box may not be properly tightened, possibly causing the connections to overheat.
Risk and remedy
Risk
Overheating of the electrical connections can increase the risk of a fire.
Remedy
Newmar will notify owners, and dealers will tighten the loose electrical connections, as necessary, free of charge. The recall began on May 17, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling certain 2017-2018 Ventana, Ventana LE and Dutchstar motorhomes built on a Freightliner chassis. The low beam headlights do not also illuminate as intended when the high beam headlights are activated, reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
If the driver has reduced visibility, there would be an increased risk of a crash.
Remedy
Newmar will notify owners, and Daimler Trucks North America authorized service facilities will reprogram the Freightliner chassis module, free of charge. The recall began on February 9, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Risk and remedy
Risk
The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
Remedy
Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Newmar Corporation (Newmar) is recalling certain 2014-2018 Newmar Dutch Star and 2015-2017 Newmar Ventana motorhomes. In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the ON position.
Risk and remedy
Risk
If the vehicle is being driven and the button on the remote is pushed, the night shades may lower, blocking the driver's view, possibly increasing the risk of a crash.
Remedy
Newmar will notify owners and dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the ON position. The recall began on July 28, 2017. Owners may contact Newmar customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling certain 2017-2018 Dutch Star, 2016-2018 Mountain Aire and London Aire, and 2012-2018 Essex and King Aire motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Risk and remedy
Risk
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy
Newmar will notify owners, and Spartan service centers will remove, clean, apply thread locker, reinstall and torqued the ball joints, as necessary, free of charge. The recall began on May 3, 2017. Owners may contact Spartan at 1-800-543-4277 to locate a qualified service center or contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17004.
Owner complaints
16 complaints
What owners report most
Latest complaints
- Unknown or other
Window Adhesive Failure Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury. NHTSA Campaign Number: 21V571000 Manufacturer Newmar Corporation Components EQUIPMENT, STRUCTURE Had to purchase 4 windows from Newmar For the window failures in…
Window Adhesive Failure Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury. NHTSA Campaign Number: 21V571000 Manufacturer Newmar Corporation Components EQUIPMENT, STRUCTURE Had to purchase 4 windows from Newmar For the window failures in NHTSA Campaign Number: 21V571000. Newmar denied the recall claim. This problem goes well beyond 2108 models all the way to 2016 models. Newmar is just trying to mitigate their costs by lying and denying claims. Remedy: I want reimbursement for the cost of the 4 replacement windows.
- Structure › Body › Hatchback/liftgate
I used the Hydralift to carry my wife’s motorcycle, a 2018 Indian Chieftain. When you mount a Hydra lift on the back of an RV you no longer have access to the receiver hitch that came with the RV. Because of that Hydralift adds a receiver hitch to the lift so that you can flat tow a vehicle behind…
I used the Hydralift to carry my wife’s motorcycle, a 2018 Indian Chieftain. When you mount a Hydra lift on the back of an RV you no longer have access to the receiver hitch that came with the RV. Because of that Hydralift adds a receiver hitch to the lift so that you can flat tow a vehicle behind the RV. There is a plate on the receiver hitch that states it is rated to tow 8000 lbs. I was towing a 2018 Ram 1500 pickup. In the bed I had an Amerideck lift and on the lift was my motorcycle, a 2020 Indian Challenger. The total weight of the pickup, lift and motorcycle was approximately 6500 lbs., well within the tow rating the manufacturer claimed for the hitch. While on a cross country trip I had traveled approximately 2500 miles without incident. I then encountered a severe dip in the road on interstate 76 just S/W of Denver, Colorado. This dip caused the motorcycle on the Hydralift to shake loose even though it was in a wheel chock and was held in place by 3 ratchet straps. The motorcycle was suspended from the Hydralift onto the Blue Ox towing system I was using to flat tow the pickup. Since the straps were still attached, most of the motorcycles weight was born by the straps and a much smaller amount of weight was on the Blue Ox system. Along with 2 DOT Road Rangers and a passerby we managed to get the bike back into position. A visual inspection by myself and the 2 DOT employees showed no visible damage to the Blue Ox system or the receiver hitch. 2 days later we were traveling along Interstate 70 W/B. I pulled off the highway in Parachute, Colorado. When I turned right at the top of the exit the receiver hitch snapped and the pickup/ motorcycle took off on its own. It crossed a lane of traffic and went down an embankment. It travelled approx. 100 yds across a field and came to a stop against an embankment. I had the safety cables and emergency braking lanyard attached but they didn’t work because of where the manufacturer placed the attachment points.
- Structure › Body · Visibility/wiper
The driver's side window is a dual pane window. The glass has lost its seal letting moisture in between the panes causing a drivers visibility issue. Driver is unable to see in the rear mirror or to the left side of the vehicle. Vehicle manufacturer claims vehicle is out of warranty and denied any remedy.
- Structure › Body
Entry door unlatches and allows door to open at highway speed, unless secondary deadbolt lock is manually latched. This occurred twice on my recent trip. Manufacturer has worked/examined this issue on 2 previous occasions. Standard door latch does not secure door as designed.
- Tires › Pressure monitoring and regulating systems
Blowout and tire separation, Drivers front, traveling N on I-25 mile marker 7, south of Trinidad Co. Using Tire Patrol sensors on all motorhome tires and tow vehicle. After replacing tire and rim and on our way back home I noticed a low tire pressure on the right front tire. On inspecting the…
Blowout and tire separation, Drivers front, traveling N on I-25 mile marker 7, south of Trinidad Co. Using Tire Patrol sensors on all motorhome tires and tow vehicle. After replacing tire and rim and on our way back home I noticed a low tire pressure on the right front tire. On inspecting the sensor I noticed a partial separation of the sensor which presumably allowed the tire to partially deflate. I re-inflated the tire and replaced the sensor with one from the rear tag tire so we could monitor the pressure and complete the trip. The morning after returning home I found the right front tire completely flat and the sensor had separated and was found beside the wheel on the concrete. After thinking about all of this I have come to the conclusion that the original blowout was likely due to a failure of the sensor on that tire allowing the tire to deflate and ultimately blowout and separate. I would not have thought about this had it not been for the other two sensors doing something similar. Luckily no-one was injured in this episode but there was moderate damage to our motorhome and the result could have been substantially different. I have contacted the manufacturer and they are aware of my concerns. I have a complete description of my actions and timeline. I have multiple photos of the damages as well as the two sensors that failed. The original sensor and valve stem extender on the drivers front tire that blewout were not found.
- Unknown or other
Three week ago today we were 500 miles into a road trip when the check engine light and alarm went off - we exited interstate at the next exit, called Spartan, and read off the codes. We were told that it was a DEF sensor that would be derating our engine and we need to get somewhere soon.. We…
Three week ago today we were 500 miles into a road trip when the check engine light and alarm went off - we exited interstate at the next exit, called Spartan, and read off the codes. We were told that it was a DEF sensor that would be derating our engine and we need to get somewhere soon.. We were too far from home and made it another 130 miles with notice of some power loss. These sensors are back ordered until late August - mid September. After discussion with a Cummins service center in Chattanooga, TN it is deemed unsafe to drive the 90 miles to there location. We are told that the engine will derate down to only 5 miles per hour which will lead to a very unsafe driving condition for ourselves and anyone on the road with us. My understanding is that it's just a sensor messing up - the regent was performed as normal while the engine light was lit - indicating all was working with that system.
- Engine · Fuel/propulsion system
When preparing to leave, my coach received a check engine light, and 3 error codes from the Cumins ECU. SPN 3364, 1761 and 3031. All FMI code 9. My engine is Likely now debated to 5% power and I was just able to return it to the driveway at the house. Thankfully I hadn’t gotten onto the busy…
When preparing to leave, my coach received a check engine light, and 3 error codes from the Cumins ECU. SPN 3364, 1761 and 3031. All FMI code 9. My engine is Likely now debated to 5% power and I was just able to return it to the driveway at the house. Thankfully I hadn’t gotten onto the busy interstate when it happened. After contacting Spartan Chassis, they informed me that I needed a new DEF Head unit. This has been a major issue across the industry. The part is manufactured by SHAW and parts are not available. I was told by Spartan “August or September” for parts. I am unable to move the coach for fear that it is in fact debated to 5% so will need to have a mobile mechanic dispatched to replace. I understand the need for emission controls, but to derate the engine because we might have a little bit dirtier tailpipe until its fixed…. Major safety issue as there is NO workaround.
- Engine · Unknown or other
Since purchasing this RV new, I have had the DEF Head fail twice. 1st time was Sep 2019 with a mileage of 14066 and the 2nd time was April 2021 with a mileage of 16018. Both times DEF Header Assemblies were replaced. When these fail the motor can de-rate at any time. Very dangerous when traveling down the highway. Both times the low DEF warning and check engine lights came on.
- Engine
We got the check engine light on after starting up our coach on July 6. We got several fault codes: SPN 3364 FMI 9, SPN 1761 FMI 9, SPN 3031 FMI 9. The codes indicated that we had a faulty DEF Header and it needed to be replaced. And if we drove the coach at some point it would "derate" to 5…
We got the check engine light on after starting up our coach on July 6. We got several fault codes: SPN 3364 FMI 9, SPN 1761 FMI 9, SPN 3031 FMI 9. The codes indicated that we had a faulty DEF Header and it needed to be replaced. And if we drove the coach at some point it would "derate" to 5 miles an hour and we would not be able to drive it. We were told by the chassis maker (Spartan) that we would likely not be able to get a replacement part until September or October due to the global microchip shortage. And even though there was nothing actually wrong with engine or the DEF (we had a full tank) there was no work around. Because we were in West Yellowstone where there was no diesel engine service nor a place we could leave the coach for several months. We decided to drive the coach to our next destination, Lander Wyoming which had two Cummins engine shops. We made it there, but then got the "stop engine" code - SPN 5246 FMI 16. The coach derated and we could no longer drive it. The Cummins service shop was able to clear the "stop engine" code, so we could drive it. But the check engine codes would remain until the DEF header was replaced. And countdown would restart to "stop engine". On the irv2.com RV blog forum, Spartan chassis owners, with Shaw DEF headers have reported the DEF header failure. A number have had multiple failures. Since it seems as though it may be months before a supply of DEF headers will be readily available and there is nothing fundamentally wrong with the engine, it would be tremendously helpful for Cummins or Spartan to design a workaround while the parts supply is rebuilt and it seems likely that Shaw needs to redesign their DEF Header to reduce the failure rate or Spartan needs to find a new supplier.
- Engine
The failure has occurred in the emission system. The DEF SENSOR set off 2 Check Engine light warnings on the dash. It did not tell me any other information. I was fortunate to return from my trip without incident. However, after speaking with the chassis manufacturer (Spartan), I was fortunate to…
The failure has occurred in the emission system. The DEF SENSOR set off 2 Check Engine light warnings on the dash. It did not tell me any other information. I was fortunate to return from my trip without incident. However, after speaking with the chassis manufacturer (Spartan), I was fortunate to be able to continue. Had I gone any further the engine would have begun a shutdown leaving my 24 ton RV stranded roadside. It could have been very serious breakdown on a metro highway causing major traffic jams or left stranded in a remote location. The component required for replacement is not available till late Aug or Sept. As we live full time in the RV we are now stranded unable to travel until the part is available. Although our example appears to be an inconvenience we have dozens of other RVers experiencing this same problem and unaware of being stranded until the failure occurs. Whatever is causing the failure of these DEF sensors, owners should be notified and a general recall for replacement should be issued.
- Engine
Shortly after departing from J&J RV Park in Hot Springs, Arkansas, in my vehicle, a motorhome, two yellow check-engine lights illuminated on the dashboard. I continued driving for 52 miles to my next destination, Downtown Riverside RV Park in North Little Rock, Arkansas. The engine ran normally…
Shortly after departing from J&J RV Park in Hot Springs, Arkansas, in my vehicle, a motorhome, two yellow check-engine lights illuminated on the dashboard. I continued driving for 52 miles to my next destination, Downtown Riverside RV Park in North Little Rock, Arkansas. The engine ran normally, and I arrived safely. I checked the vehicle's computer system on the dashboard and located three trouble codes: 3364, 1761, and 3031. I contacted the vehicle's chassis manufacturer, Spartan Chassis in Charlotte, Michigan, and was told the codes indicated the vehicle's Diesel Exhaust Fluid (DEF) head was defective and needed to be replaced. The gentleman told me not to drive the motorhome and to remain in a safe haven off the road, which in my case is the RV park. He said the limited number of DEF heads in Spartan's inventory are being held for customers whose engines have displayed red stop-engine lights, gone into limp mode and stranded the customers on the side of a road. Those customers receive a new DEF head by overnight mail, are back on the road within a couple days and are able to continue their normal travels. The limited inventory does not allow for customers like me who are not broken down somewhere to receive the DEF head quickly. Spartan's inventory is not anticipated to be replenished until sometime in August 2021. Therefore, if I choose to follow Spartan's recommendation, which I plan to do, I have to cancel campground reservations and summer travel plans and stay in place for at least two months. I'm on a waiting list to receive the part. This is a well-known, long-term problem on motorhomes manufactured by Spartan and other companies, and is supposedly affecting the trucking industry. It has been much discussed on online forums. Spartan's DEF head is produced by Shaw Development LLC in Bonita Springs, Florida. The problem has not been confirmed by a local dealer or independent service center. The vehicle is available for inspection.
- Engine
Diesel Exhaust Fluid Control unit failed 04/28/21 @ 21,151 miles. Unfortunately this can cause the motor to de-rate with speed restricted to 5mph. Very dangerous on the freeway. Problem was confirmed by the Cummins codes generated and verified by both Spartan motors as well as the repair facility that performed the repair. No warning lamps, symptoms, or messages prior to the failure.
- Structure › Body
The frameless windows, usually the vent portion has separated from the dual panes. The seals come apart causing the outer pane to be able to separate from the inner pane. This could separate while driving down the road. I have been fortunate so far as I have noticed the problem before driving. This…
The frameless windows, usually the vent portion has separated from the dual panes. The seals come apart causing the outer pane to be able to separate from the inner pane. This could separate while driving down the road. I have been fortunate so far as I have noticed the problem before driving. This has happened 5 times to date on several windows. The vehicle was stationary when I noticed all separated panes. Recurring problem since purchased new 08/03/2018
- Engine
Check engine light came on, contacted cummins with code. I was told the def head needed to be replaced. Motorhome had 5211 miles. Made an appointment and had head replaced
- Engine
Def system for diesel engine started to fail causing reduction in performance of motor home. If I had not been able to get directly to a freightliner service center, I would have ended up on the interstate able to go only five miles per hour and needing to be towed. This IS an on going known…
Def system for diesel engine started to fail causing reduction in performance of motor home. If I had not been able to get directly to a freightliner service center, I would have ended up on the interstate able to go only five miles per hour and needing to be towed. This IS an on going known problem with these engines manufactured by cummins. This particular part IS failing on a regular basis across many chassis makers causing a potential danger to the owners of these coaches. The particular part IS called a def head that regulates and meters the pollution reducing def fluid. This part needs to be improved and if it does fail, a better solution needs to be implemented that does not derate the engine performance to the point of being disabled leaving people stranded.
- Visibility/wiper
The driver's windsheild wiper does not contact the glass except at the very top for the last 30% of the stroke leaveing the portion directly in front of the driver without the needed view. newmar replaced the wiper blade, but still have the problem.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10202750Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #21V 326) based on Cummins recall (NHTSA # 21E 032). In response, Newmar Corporation is issuing recall NHTSA # 21V 506 and TC # 2021-427. On certain motorhomes, as described in Cummins recall 21E-032, the fuel rail assembly on the engine may develop leaks, which may result in an undetected prolonged diesel fuel spray. A leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire.
- 10202749The Shyft Group Inc. (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis (NHTSA #21V 319) based on Cummins recall (NHTSA # 21E 032). In response, Newmar Corporation is issuing recall NHTSA # 21V 372 and TC # 2021-303. On certain motorhomes, as described in Cummins recall 21E-032, the fuel rail assembly on the engine may develop leaks, which may result in an undetected prolonged diesel fuel spray. A leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire.
- 10202745Newmar Corporation has decided that a defect relating to motor vehicle safety may exist in specific coaches. On certain units, the windshield wiper mechanism may contact the brake light switch. If the brake light switch or wiring is damaged, the brake lights may not illuminate. Non-functioning brake lights may not alert other motorists of the drivers intentions, increasing the risk of a crash.
- 10179793Daimler Trucks North America LLC, has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis NHTSA # 20V 404. In response, Newmar Corporation is issuing NHTSA Recall # 20V 421
- 10162827Daimler Trucks North America LLC has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner chassis (NHTSA # 18V 582 ). In response, Newmar is releasing NHTSA # 19V 426.
- 10161600Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes with the WiFi Ranger option and a specific power supply.
- 10153541Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488) blow the 10 amp water pump fuse.
- 10145213Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. NHTSA 18V 518, TC# 2018-413. Issue: On certain motorhomes, the latch on the entry door may not engage properly. This may allow the door to open unexpectedly while the vehicle is in transit, increasing the risk of injury.
- 10145211If a customer complains about their satellite, this product improvement bulletin may be helpful. This will only apply to coaches equipped with an HDMI/ CAT6 splitter AND the customer has installed a Geni-type satellite receiver. In this scenario, the customer may have issues trying to select satellite stations that toggle between high definition (HD) and standard definition.
- 10144304This bulletin was created to inform dealers and techs that an updated linkage is available that provides a remedy for binding linkages to the power actuator. This issue often creates difficulty when locking or unlocking the compartment door using the key and is only relevant on 2016 to early 2019 model year coaches equipped with power baggage locks.
- 10144302Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. NHTSA # 18V 438, TC# 2018-349 Issue: After the battery disconnect is turned on, the slideout controller may cause the slideouts to extend or retract without warning. This could increase the risk of injury and/or damage to property. This condition can only occur with the battery disconnect on and the ignition key in the off/accessory position.
- 10136201Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Recall NHTSA 18V 236, TC 2018-182. On certain motorhomes, there may be loose electrical connections in the breaker box that were not properly tightened. A loose power connection may cause a buildup of heat at the connection, potentially increasing the risk of overheating or a fire causing injury and/or damage to property.
- 10134833On 2017 and 2018 Ventana and Dutch Star coaches with the 4310 floorplan and 2017 Mountain Aire and London Aire coaches with the 4525 floorplan equipped with a 85,000 BTU Oasis NES hydronic heating system, the hydronic heating system fuse and wiring may be undersized. Issue: The fuse may blow due to overload.
- 10129959Newmar Corporation has decided that certain 2017-2018 Ventana, Ventana LE, and Dutch Star motorhomes built on Freightliner Chassis fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 108, ?Lamps, Reflective Devices, and Associated Equipment.? On certain motorhomes, if the headlight high beams are activated, only the high beam bulbs illuminate. The intention of the high beam function on the affected coaches is to have both the high beam and low beam bulbs illuminate together. Issue: Driving a motorhome at night without the required illumination of the road may reduce the driver?s visibility, increasing the risk of a crash causing injury and/or property damage.
- 10129954Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Issue: On certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ATS) that was not properly tightened. If the power connection is loose, it may result in a buildup of heat at the connection, which may increase the risk of fire causing injury and/or damage to property.
- 10122065Newmar has determined that certain 2018 Dutch Star and Ventana coaches were shipped without a notice label regarding the ShowerMi$er.
- 10121941If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grounding of the HWH pump assembly.
- 10121940Daimler Trucks North America has issued field service campaign SF543A. In response, Newmar is publishing TSB 493. Issue: On specific vehicles equipped with Stoneridge light bar control units (LBCU), the instrument panel odometer value may reset and no longer match the engine ECU odometer value.
- 10117938Riverpark, Inc. has recently discovered an issue with some of their SD cards that may make the dash radio freeze, run slow, and/or reboot. After testing, Riverpark believes that some of the Kingston SD cards were defective from the factory. In response to their findings, Newmar Corporation is issuing TSB 487 to inform dealers and service personnel of the defective parts. Issue: When the SD card plays in the Xite Infotainment Center, it loses communication after a period of time (typically 7-10 minutes). The system becomes sluggish and tries to re-boot continuously. This is partly due to the inability to read the cards information quickly enough, causing the radio?s CPU to ?max out,? resulting in the previously described freezing and rebooting symptoms.
- 10117936Freightliner Custom Chassis Corporation, has initiated Field Service Campaign SF536A to modify specific Freightliner Custom Chassis X-line motorhome and shuttle bus chassis equipped with multiplex wiper controls, manufactured March 21, 2016, through January 2, 2017. In response, Newmar Corporation published TSB 485 to inform our dealers and customers. Issue: On some vehicles, the windshield wiper intermittent delay function is incorrectly set to a fixed delay.
- 10117934Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. On certain motorhomes, the driver and passenger power night shades may be operated using the remote when the ignition is in the ON position. If the ignition is on and the remote night shade button is pressed, the night shades may lower, blocking the side views from the driver. This may increase the risk of a crash, which may cause injury and/or property damage.
- 10116271Spartan Motors USA, Inc. has decided that a defect relating to motor vehicle safety exists in specific motor homes built on Spartan chassis. In response, Newmar Corporation is publishing the following recall: NHTSA #17V 195 TC #2017-162. Issue: On certain motorhomes, the ball joints on the independent front suspension may be loose. If not detected, the loose ball joints could separate over time. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property.
Every Newmar Dutch Star model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.