2009 Peterbilt 365
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Peterbilt › 365 › 2009
These records cover every 2009 Peterbilt 365. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
14 recalls name the 2009 Peterbilt 365. Newest first.
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power…
Risk and remedy
Risk
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2010 Peterbilt 340, 2010, 2012, and 2015-2016 Peterbilt 337, 2010 Peterbilt 335, 2011-2016 Peterbilt 348, 2009 and 2011-2016 Peterbilt 365, 2009 and 2012-2013 Peterbilt 386, 2009-2015 Peterbilt 388, 2015-2016 Peterbilt 389, and 2015 Peterbilt 567 auto hauler vehicles. The affected trucks are…
Risk and remedy
Risk
Higher vehicle speeds and other factors such as tire load and road temperatures may result in premature tire failure, increasing the risk of a crash.
Remedy
Peterbilt will notify owners, and dealers will reprogram the engine's vehicle speed parameters to limit the maximum vehicle speed to the tire speed rating, free of charge. The recall began on January 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1115P.
PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase…
Risk and remedy
Risk
If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
Remedy
Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940-591-4000 or Cummins Inc. at 1-800-343-7357. PACCAR's number for this recall is 15KWH and 515-G.
PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these…
Risk and remedy
Risk
If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
Remedy
Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.
PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.
Risk and remedy
Risk
Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.
Remedy
PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.
PACCAR, Inc. (PACCAR) is recalling certain model year 2008-2013 Peterbilt 365, 367, 388, 389 trucks manufactured October 6, 2007, through September 23, 2013. The affected vehicles were built with 16.5" x 7" front drum brakes and Bendix ES-420 brake linings installed on front axles rated to carry between 20,001 and 22,000 lbs GAWR and larger SLR (20.5" to…
Risk and remedy
Risk
The improper brake configuration could lengthen the braking distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
PACCAR will notify owners and dealers will install new 16.5" x 7" brake shoes with ES-600 linings, free of charge. The recall began on June 20, 2014. Owners may contact at Peterbilt at 1-800-473-8372. Peterbilt's number for this recall is 314-D.
Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required information from the certification label, specifically the tag…
Risk and remedy
Risk
As a result, the axles may be overloaded or the wrong tires could be installed or the tires could be improperly inflated. All of these issues increase the risk of a crash.
Remedy
Peterbilt will notify owners and dealers will inspect and replace the certification labels missing the necessary information. The recall is expected to begin in January 2014. Customers can contact Peterbilt at 1-940-591-4000. Peterbilt's number for this campaign is 1113-F.
Paccar IS recalling certain model year 2008-2012 kenworth t2000, T660, T700, T800, and W900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar MX engines. the oil module centrifugal spinner filter cap in the paccar MX engine may become loose, possibly allowing the cap to come off and engine oil…
Risk and remedy
Risk
The discharge of engine oil onto exhaust components which are hot, such as when the engine IS under significant load, may cause a fire.
Remedy
Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. this service will be performed free of charge. the safety recall IS expected to begin during march 2011. owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
Paccar IS recalling certain model year 2008-2010 trucks equipped with trw steering shafts. the circumferential weld around the steering shaft tube that welds the splined tube to the non-splined tube may be mislocated. mislocation of the circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low…
Risk and remedy
Risk
A separation of the splined and non-splined tubes would cause a loss of steering control and increase the risk of a vehicle crash.
Remedy
Dealers will inspect the steering shaft using a weld placement gauge provided by trw. any steering shaft found to have been welded improperly will be replaced free of charge. the safety recall began on july 30, 2010. owners may contact kenworth at 425-828-5440 and peterbilt at 940-591-4196.
Paccar IS recalling 2,096 my 2009 kenworth and peterbilt vehicles equipped with trw steering shafts. mislocation of a circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.
Risk and remedy
Risk
A separation of the splined and non-splined tubes could cause a loss of steering control and increase the risk of a crash.
Remedy
Dealers will inspect the steering shaft using a weld placement gauge and miswelded steering shaft will be replaced free of charge. the recall began july 31, 2009. owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
Paccar IS recalling 4,883 my 2006-2009 kenworth T600, T660, T800, W900, t2000 and my 2008-2009 peterbilt 365, 367, 379, 384, 386, 387, 388 and 389 trucks. inadequate stiffness of the diesel particulate filter (dpf) bracket could result in separation of the dpf from the chassis.
Risk and remedy
Risk
A vehicle crash could occur if another vehicle strikes the dpf on the roadway.
Remedy
Paccar IS working with caterpillar to repair these vehicles (please see 08e041). owners may contact caterpillar at 1-800-447-4986 or kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.
Paccar IS recalling 263 my 2008-2009 kenworth T800, W900 and peterbilt 365 and 384 trucks equipped with C7 or C9 caterpillar diesel engines. the fuel pump outlet check plug may be cracked which could cause fuel to spray and leak.
Risk and remedy
Risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Paccar IS working with caterpillar (please see 08e042). Caterpillar will replace the fuel pump plug free of charge. The recall IS expected to begin during september 2008. owners may contact caterpillar at-1-800-447-4986 or kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.
Paccar IS recalling 86 my 2009 kenworth T660, T800, W900, and peterbilt 386, 365, and 388 trucks equipped with bendix front air disc brakes. the size 14 service chamber of certain front air disc brakes may have been contaminated with grease between the piston head/plate and the diaphragm. when braking pressure IS applied, the grease may allow the piston…
Risk and remedy
Risk
The catching of the piston head/plate on the reducing ring may lock up the corresponding front air disc brake which may impact the operator's ability to steer or control the vehicle.
Remedy
Dealers will replace both front air disc brakes size 14 service chambers free of charge. the recall began on august 27, 2008. owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
Paccar IS recalling 1,043 my 2008-2009 kenworth C500, t2000,t660, T800 and W900 trucks equipped with bendix MV-3 dash control valves. the molded valve body has an incorrect core pin in the injection mold causing the valve body to be oversized in the double check valve area. this condition can allow the rubber double check valve to become lodged in the…
Risk and remedy
Risk
If the double check valve becomes lodged, in the event of a primary reservoir failure, air pressure can leak past the lodged double check valve thereby depleting the secondary reservoir, causing reduced ability for modulating the service emergency brakes. in such an event, the operator should observe an air leak, indications of low air pressure via the primary and secondary air gauges, and audible and visual low air pressure warning alarms. a vehicle crash IS possible if these warnings are not heeded.
Remedy
Dealers will replace the bendix MV-3 dash control valves free of charge. the recall began on april 14, 2008. owners may contact kenworth at 1-425-828-4196.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Driveshaft separates from tractor
SummaryOn July 13, 2010, the Office of Defects Investigations (ODI) opened an investigation on model year (MY) 2007-2009 Peterbilt tractors equipped with the (SPL170XL extended lube inter-axle driveline).ODI opened this investigation based on one Vehicle Owners Questionnaire (VOQ) and certain Peterbilt field…
SummaryOn July 13, 2010, the Office of Defects Investigations (ODI) opened an investigation on model year (MY) 2007-2009 Peterbilt tractors equipped with the (SPL170XL extended lube inter-axle driveline).ODI opened this investigation based on one Vehicle Owners Questionnaire (VOQ) and certain Peterbilt field reports.During the course of the investigation, ODI reviewed PACCAR's IR (October 22, 2010) response with associated data related to Warranty and complaint information, mined field data, interviewed customers and visited local dealers within the Washington Metropolitan area.PACCARconducted testing regarding torsional loading and identified various causative factors contributed to this safety defect finding.The Defect is a consequence of the bearing surfaces of the SPL170XL extended lube universal joint that attaches the inter-axle driveline to the drive axle becoming prematurely worn due to a breakdown of lubrication and/or excessive heat.Prematurely worn bearing surfaces may result in the u-joint becoming loose and/or binding.This condition may result in universal joint failure, allowing the inter-axle driveline to detach from the axle, which may cause the drive shaft to separate from the vehicle, increasing the risk of personal injury or property damage hazard.ODI learned that the affected population of the alleged defect extended to peer models within PACCAR.In summary, the following vehicles are being recalled: MY 2007 and 2008 Kenworth trucks, models T600, T660, T2000, T800 and W900 and MY 2007/2008 Peterbilt trucks, models357, 378, 379, 385, 386, 387, 388, and 389 allequipped with extended lube inter-axle drivelines manufactured by Dana Corporation.The recall affects vehicles manufactured between February 2, 2006 and April 30, 2007.At this time PACCAR has not yet identified a fix for the inner-axle safety defect and is currently conducting testing with the intent to provide a solution to the failure.ODI will monitor the development of PACCARS testing and ensure a timely repair for the consumer.This investigation is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10188550Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
- 10179370Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to rub directly on the steel frame brackets. This could result in cracked battery box mounting angles. Resolution is to add the reinforcement bracket(s) to affected vehicles.
- 10177021Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
- 10177019Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (SOC) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.
- 10176033Information only: Hendrickson Softek front axle maintenance intervals and requirements.
- 10174764Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.
- 10174762Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.
- 10173212Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
- 10173205Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
- 10172036Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
- 10168703Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
- 10162392Information Only - Quick Reference Guide for Electric harness damage repairs.
- 10159674Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
- 10154733Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
- 10143649Information - Recommended Practices for Updating ESA Software
- 10034709Peterbuilt service campaign: see document search button for owner letter. Certain vehicles built between 12/4/09-8/17/10 were manufactured with defective intrumentation software. The software defect may intermittently result in an odometer that does not advance while the vehicle travels. New software will be installed to correct this condition. No models were listed. Csc letter was received.
Every Peterbilt 365 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.