2021 Pierce Ladder And Platform

Recalls

1 recall names the 2021 Pierce Ladder And Platform. Newest first.

• Structure

  Jun 6, 2023NHTSA 23V4070005 vehicles

  Pierce Manufacturing (Pierce) is recalling certain 2016-2022 Ascendant 107' Aerials and 110' Platforms mounted on single rear axle Enforcer chassis. The galvanized stabilizer beams may develop cracks.

  Risk and remedy

  Risk

  Cracks can cause instability when an aerial ladder or platform is elevated, increasing the risk of injury.

  Remedy

  Dealers will inspect and replace the galvanized stabilizer beams as necessary, free of charge. Owner notification letters were mailed June 14, 2023. Owners may contact Pierce customer service at 1-888-974-3723.

  Full recall details →

Owner complaints

Latest complaints

• Dec 26, 2024NM
  Structure
  The contact owns a 2021 Pierce Manufacturing Aerial. The contact stated while the vehicle was parked, the contact discovered that several bolts on the vehicle's chassis were loose and detached. The failure occurred on several different occasions. No warning light was illuminated. The vehicle…

  The contact owns a 2021 Pierce Manufacturing Aerial. The contact stated while the vehicle was parked, the contact discovered that several bolts on the vehicle's chassis were loose and detached. The failure occurred on several different occasions. No warning light was illuminated. The vehicle remained at the residence however, an independent mechanic diagnosed that the bolts needed to be screwed once again. The vehicle was repaired however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011818This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
• 11011817Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
• 11011816This is a procedure outlining the steps required to retro fit a fire apparatus that currently has a CZI HED, CZI Morey, or a CZII Morey display to the current production product HED Color display. This process outlines all potential environments in which this is possible.
• 11008390The purpose of this bulletin is to educate the user on the installation of the Under Basket Sensor System: This system uses an ultrasonic distance sensor installed on the underside of the basket. It is an operator aid and will automatically reduce the basket speed as it approaches the ground and will stop the basket when it reaches a height of 8 above the ground.
• 11008388This product enhancement for the new top rear body crossmember and rear catwalks for the 100 AAT allows for easier access to the torque box mounting bolts that require quarterly inspections.
• 11008386All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without charge. The defective light must be returned to Roto Rays, INC., 722 Park Ave., Herndon, VA 20170. The light will be returned to the purchaser prepaid.
• 11004152Identification of loose torque box to frame bolts during 3rd Party Inspections and/or preventive maintenance intervals.
• 11001524The U17F0 code only appears in DAVIE 4 after the engine has run after a software update. It does not activate a check engine light or cause any change to the engine performance. A Pierce module update is available that will ensure that this code will no longer appear.
• 10248700Detroit recently released an ACM software update v7.61.2.0 to address high occurrences of Selective Catalyst Reduction Closed Loop Control at Maximum Limit faults on Pierce apparatus with MY2016 2022 Detroit engines. The updated software includes improvements for three fault codes.
• 10238848Two replacements parts are not a perfect fit and will require technicians to trim the new part to fit. Use discretion to trim the soft rubber material to conform.
• 10237496Proper application of ladder rung covers with adhesives to ensure binding to ladder rungs.

Every Pierce Ladder And Platform model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.