2002 Porsche 911 Turbo
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Porsche › 911 Turbo › 2002
These records cover every 2002 Porsche 911 Turbo. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2002 Porsche 911 Turbo. Newest first.
Ohlins USA, Inc (Ohlins) is recalling certain Front Struts, part number POS 5N20. These struts were sold as part of Ohlins strut kits part number POZ MN02, intended for installation on 1999-2005 Porsche 911 Carrera 4 and 4S (generation 996), and 2001-2006 Porsche 911 Turbo / Turbo S (generation 996) and kit part number POZ MN05, intended for installation…
Risk and remedy
Risk
If the pin fails, it will cause separation of the strut from the vehicle, affecting vehicle control and increasing the risk of a crash.
Remedy
Ohlins will notify owners, and dealers will request the return of all unsold kits containing the subject part from dealer/distributor inventory for a full refund. All owners who purchased one of the kits (POZ MN02 or POZ MN05) will receive replacement front struts (POS 5N20 or POS 5N21 - These parts are interchangeable), along with new top mount interface solutions, free of charge. The recall began December 22, 2020. Owners may contact Ohlins customer service at 1-800-336-9029.
Owner complaints
14 complaints
What owners report most
Latest complaints
- Engine
From a stop I accelerated in a straight line onto a freeway on-ramp. Approximately 10 seconds later I noticed a squealing sound from the engine belts. I looked in the rear view mirror and noticed a large volume of steam coming from the rear of the car. Having read about other peoples experiences…
From a stop I accelerated in a straight line onto a freeway on-ramp. Approximately 10 seconds later I noticed a squealing sound from the engine belts. I looked in the rear view mirror and noticed a large volume of steam coming from the rear of the car. Having read about other peoples experiences with this issue I immediately exited the freeway as soon as I was able, stopped the car, and turned it off to prevent further damage as all coolant had exited the vehicle.
- Engine · Fuel system, gasoline
The car was being driven under normal circumstances. I had catastrophic coolant failure. A hose on my coolant system popped off while driving causing all of the coolant to gush out of the bottom of the car, the car did slip a bit I was able to regain control and pull to the side of the road. It…
The car was being driven under normal circumstances. I had catastrophic coolant failure. A hose on my coolant system popped off while driving causing all of the coolant to gush out of the bottom of the car, the car did slip a bit I was able to regain control and pull to the side of the road. It sounds like this issue happens to 911 turbo's often due to the fact that 8 hoses were attached only with a glue that can give out at any time. my local porsche shop wants $3000 to drop the motor and repair/fix the 8 hoses. from my reading online this issue happens often to this motor in cars from 2001-2013. *tr
- Engine
On two separate occasions, the coolant fittings which mount in the cylinder head popped out. The fittings attach to the coolant hoses. In both cases the epoxy that held the fittings in had failed. Each time I was driving and coolant spewed all over the inside of the engine bay and then subsequently…
On two separate occasions, the coolant fittings which mount in the cylinder head popped out. The fittings attach to the coolant hoses. In both cases the epoxy that held the fittings in had failed. Each time I was driving and coolant spewed all over the inside of the engine bay and then subsequently onto the road as I was driving. The first incident I was driving about 50 mph (10/19/11 - 52230 miles on the odometer). When this first fitting popped out, since it was behind the alternator, damaged it requiring replacement of the alternator. I had to pay for the alternator and epoxied that fitting out. The second fitting failed on june 14, 2012 with 56384 miles on the odometer. This time it was in a location that required removal of the engine. The circumstances were similar to the first, around 50 mph and coolant dumping over all over the ground. Since this happened a second time, the shop I took the car to removed all 8 of the coolant fittings in the engine, removed the epoxy, and then welded them into place. After two of the fittings popped out, I was not going to take any chances of another fitting popping out and being left stranded yet again. *Tr
- Engine
Was traveling on free entry ramp, and as I entered the freeway and approximately 60 mph, the car exhibited a brief shudder at which time the check engine light appeared and began to blink. I noticed a visible white cloud of smoke behind the car. the check engine light blinked for approximately…
Was traveling on free entry ramp, and as I entered the freeway and approximately 60 mph, the car exhibited a brief shudder at which time the check engine light appeared and began to blink. I noticed a visible white cloud of smoke behind the car. the check engine light blinked for approximately 10-15 seconds and then remained off. I also noticed the temperature gauge rose above 180F, which IS the approximate operating temperature per the temperature gauge. the gauge held slightly above 180F (~5 mm past 180F) for the duration of the drive, ! 5 miles before I stopped the car at my next destination point. upon turning the ignition off and exiting the car there was a distinct antifreeze smell. the car was off for approximately 10 minutes and when I returned to the car there was a puddle of antifreeze directly below the car just inside the rear driver side tire. I estimate approximately 1-2 pints of fluid. upon driving the car to my final destination (personal residence) the temperature gauge remained above 180F (! 5-10 mm). during this short drive, ~ 5 miles, I turned the car's interior heat to maximum to help remove heat from the engine. upon turning the off the ignition the car continued to leak antifreeze. upon further inspection the antifreeze appeared to be leaking at the connection to the water pump, on the bottom of the car just behind the exhaust, on the driver side of the car. it IS possible it was leaking from other locations but I could not make this determination without putting the car onto a lift. the car continued to leak coolant at a small rate, estimated to be 20-30 drips per minutes. this drip rate remained consistent. the car will be take to an independent porsche service shop for further inspection. I am aware this IS an issue on many porsche 911 model cars and am aware the nhtsa may be investigating this issue further. *tr
- Engine
Catastrophic loss of coolant due to coolant fittings popping out. Low speed, straight line driving at the time so there was no excursion, however rear tires were seriously wetted and if I had been in different circumstances it could have caused vehicle/property damage and/or personal injury. *tr
- Engine
Over time I noticed a coolant smell from the car whenever I would drive it with the windows down, especially when the car was in stop and go traffic. I then noticed a small puddle of fluid under the engine after the car was parked. I took the car to the service and was told the coolant pipe on…
Over time I noticed a coolant smell from the car whenever I would drive it with the windows down, especially when the car was in stop and go traffic. I then noticed a small puddle of fluid under the engine after the car was parked. I took the car to the service and was told the coolant pipe on the engine was loose and coolant was beginning to drip from the junction where the pipe attaches to the engine block. after some internet research, I learned that the coolant pipes are glued into the engine block and over time there IS a tendency for the glue to deteriorate and the pipes to come loose in turn causing a major coolant leak in the area of the engine and rear tires. if coolant were to leak onto the rear tires, this could cause a major accident due to loss of traction of the rear tires leading to loss of control of the vehicle. I elected to have the engine removed and all 8 the coolant pipes permanently welded instead of glued as this IS the only permanent and safe solution. I am appalled that porsche would choose to glue coolant fitting on the engine when a failure could cause and accident. *tr
- Engine
After a routine drive after an oil change service a large amount of coolant spilled out from underneath the rear of the vehicle. Under closer examination of the vehicle found loose/broken coolant fittings from behind the alternator and somewhere in the back of the engine bay. Engine will have to be removed to pinpoint the source of additional leaks. *tr
- Engine
Coolant line became separated and dumped coolant all over the highway causing very slick road conditions. this was on a long highway road trip with the engine very warmed up and working. failing coolant lines that dump are very dangerous to those behind the vehicle, especially at highway speeds. *tr
- Engine
Glued in coolant hoses came out dumping all the coolant from the car in a very short period of time. since this IS a rear engined car, it sprayed the rear tires causing a dangerous situation as loss of traction could have caused a serious accident/fatality if going into a curve or other conditions. this IS a known condition with porsche and they have refused to address this serious safety issue. *Tr
- Engine
Driving the car at moderate highway speeds, the coolant warning light came on. I pulled off of the highway as soon as it was safe, about 1 mile after the warning light. as I slowed the vehicle, I noticed a large amount of smoke coming from the rear of the car. after stopping and inspecting the…
Driving the car at moderate highway speeds, the coolant warning light came on. I pulled off of the highway as soon as it was safe, about 1 mile after the warning light. as I slowed the vehicle, I noticed a large amount of smoke coming from the rear of the car. after stopping and inspecting the car, the rear of the vehicle was covered in a film of coolant. the car was towed to the nearest porsche dealer, at which the problem was diagnosed. rather than have the car serviced at the dealer, I had the vehicle shipped back home to be repaired by an independent mechanic. the failure was a coolant fitting that was glued into the water pump housing. the glue had failed causing the fitting to come out of the housing and dumping all of the coolant in a few seconds. the total cost of the repair was $2,779.21. after the car was repaired, I researched the failure to find that it was a rather common occurrence. in september of 2012, while the car was in for unrelated service, I decided to have the remaining fittings repaired preemptively at an additional cost of approximately $1200. *tr
- Engine
Discovered numerous porsche cars with GT1 block engine pre 2010 that are water cooled have coolant fittings that are known to fail due to a glue that IS not holding up. As such, driving can suddenly release coolant on the ground causing the car and those cars following it to crash without any…
Discovered numerous porsche cars with GT1 block engine pre 2010 that are water cooled have coolant fittings that are known to fail due to a glue that IS not holding up. As such, driving can suddenly release coolant on the ground causing the car and those cars following it to crash without any warning. this affects 996 and 997 turbos and GT3 variants. the topic IS described on rennlist.com, renntrack.com, and a vendor actually advertises a fix (sharkwerks.com). One group of porsche driving club users will not let cars without this being mitigated to participate in group events due to safety concerns based on a big crash in 2012 at the midohio track (may be 2011). Non track, street crashes and incidents are documents on the internet. this group of cars IS a huge risk to all others on the road in addition to themselves. Someone IS going to get killed and it seems to be accelerating in frequency. a registry of cars with the problem and information can be found via this link: http://forums.rennlist.com/rennforums/showthread.php?t=592328&referrerid=40465. *tr
- Steering › Hydraulic power assist system
Power steering fluid valve makes a noise. Research on 6speedonline.com and rennlist.com note that this will fail, overfill the reservoir, and cause a major fire perhaps killing me. Porsche has upgraded the part knowing of this failure and has a public tsb to this effect. *jb
- Power train › Manual transmission
The car, a 2002 porsche 911 turbo 6-speed, pops out of 2ND gear occasionally while driving. I know of at least 6 other owners with cars built between 2001-2003 with the same problem. *la
- Engine and engine cooling › Engine › Gasoline
The car stalls on slow left turns and at stops, the consumer was aware prior to purchase of the stalling issue that affected early 2002 models in warmer climates, the consumer was asured by the dealer that the issue had been taken care of, four hours after taking delivery of the vehicle it began to stall, the consumer IS concerned as to why dealers continue to continue to sell vehicle with stalling defect. nlm
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Rapid coolant loss
On April 26, 2013, the Office of Defects Investigation (ODI) opened PE13-009 to investigate 10 complaints alleging incidents of sudden coolant loss while traveling on public roadways in certain model year (MY) 2001 through 2007 Porsche 911 vehicles.The complaints alleged that pipe ends joined by epoxy to certain…
On April 26, 2013, the Office of Defects Investigation (ODI) opened PE13-009 to investigate 10 complaints alleging incidents of sudden coolant loss while traveling on public roadways in certain model year (MY) 2001 through 2007 Porsche 911 vehicles.The complaints alleged that pipe ends joined by epoxy to certain cooling system components may fail suddenly and separate, resulting in large volumes of coolant leakage.The investigation was opened to assess evidence of a design or manufacturing defect in the coolant pipe fittings and any related safety consequences. In response to ODI?s Information Request letter, Porsche identified a manufacturing quality issue with the supplier?s application of adhesive to coolant pipe fittings that resulted in elevated failure rates in approximately 6,800 early production 997 generation vehicles (MY 2007 and early MY 2008).ODI?s analysis of field data showed that the age-adjusted failure rate for these vehicles was approximately six times greater than MY 2001 through 2005 996 generation vehicles and MY 2008 through 2011 997 generation vehicles built after a process improvement for adhesive application was implemented by the supplier.Most of the leak complaints reviewed by ODI did not appear to involve complete separation of the fittings and many were detected when the vehicle was parked.There were no crashes or injuries reported to be related to the alleged defect in any of the subject vehicles.ODI identified two allegations that coolant leakage resulted in loss of control incidents, but neither involved vehicles affected by the assembly process quality issue.A third loss of control allegation involving a vehicle built during the period affected by the supplier process concern is not counted since ODI was unable to contact the owner to confirm the incident.See the full closing resume in the document file for PE13-009 for additional information about the subject cooling system and ODI?s analysis of field data related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011666Parts information with parts withdrawal involving the hydro-mounting - 992199384F The affected vehicles are cars that use the part number mentioned.
- 11011572Parts information for parts withdrawal involving the oil separator. The affected vehicles are cars that use part number 0PC115099A
- 11011570Special tools and equipment information for the WiScope UV upgrade - affecting all Porsche models
- 11011563Information on PIWIS tester update 43.000.020 & .021. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011561Information on PIWIS tester update 43.000.017. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011552Parts information for parts withdrawal involving the camera and control unit with the camera - PAD980551 & PAD980568C. The affected vehicles are cars that use the part numbers mentioned.
- 11011200Information on PIWIS tester update 43.000.016. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11011195Information on PIWIS tester update 43.000.010, .011 & .015. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11011158Installation and conversion instructions on the manthey threaded suspension for the 911.
- 11009877Information on PIWIS tester update 42.950.048
- 11009862Special tools and equipment information for the mobile data signal strength in the workshop
- 11008666Manufacturers certificate with an overview on approved Porsche A40 engine oils. See attached for list of affected vehicles.
- 11008658Parts information for parts withdrawal involving the windscreen. Vehicles affected are cars that use part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008657Information on PIWIS tester update 42.950.040. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008637Information on PIWIS tester update 42.950.032. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008636Information on PIWIS tester update 42.950.030. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008635Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, 99164548000. Vehicles affected are cars that use the part numbers listed.
- 11008624Information on PIWIS tester update 42.950.025
- 11008603Parts information for parts withdrawal involving the windscreen. The cars involved are cars that use the part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008486Information on PIWIS tester update 42.950.021
- 11008479Parts information for parts withdrawal involving the chain tensioner - 0PB109507D
- 11008476Information on PIWIS tester update 42.950.020
- 11008473Parts information for parts withdrawal involving the seat frame - 992885456CY
- 11008470Information on PIWIS tester update 42.950.015
- 11008454Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, and 99164548000
- 11008449Information on PIWIS tester update 42.950.010 & .011
- 11008441Parts information for parts withdrawal involving the engine oil (00004321093)
- 11008440Information on PIWIS tester update 42.950.000 & .001
- 11007107Parts information for parts withdrawal involving the wire set - 976971227 & 976971227A
- 11007096Information on PIWIS tester update 42.900.030
- 11007041Information on PIWIS tester update 42.900.020
- 11007037Parts information for parts withdrawal involving the ball screw - PAF004835
- 11007036Information on PIWIS tester update 42.900.010
- 11006874Parts information for parts withdrawal involving a number of parts for the flange, fuel pump, and fuel filter
- 11006858Product Knowledge on the chassis/VIN numbering systems
- 11006850Information on PIWIS tester update 42.900.000
- 11005806Parts information for parts withdrawal involving the charger for the high-voltage battery
- 11005805Information on PIWIS tester update 42.800.070 & .072
- 11005798Special tools and equipment information VAS6292 Hunter Aligner License Program Change
- 11005786Parts information for parts withdrawal involving the brake hose 9J1611707F and 9J1611708F
Every Porsche 911 Turbo model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.