2012 Porsche Cayenne S
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Porsche › Cayenne S › 2012
These records cover every 2012 Porsche Cayenne S. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2012 Porsche Cayenne S. Newest first.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws…
Risk and remedy
Risk
Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy
Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Porsche IS recalling certain model year 2011-2012 cayenne, cayenne s, cayenne s hybrid, and cayenne turbo vehicles manufactured from march 8, 2010, through january 31, 2012 because the headlamps may come loose and detach from the fender.
Risk and remedy
Risk
A detached headlight could lead to loss of visibility and an increased risk of a crash.
Remedy
Porsche will notify owners, and dealers will replace the headlamp locking assemblies, free of charge. the safety recall began on march 9, 2012. owners may contact porsche at 1-800-767-7243.
Owner complaints
6 complaints1 involved a crash1 involved a fire
What owners report most
Latest complaints
- Power train
When driving car, it feels rough and IS hard to accelerate so I took it to the dealer and was told it was the transfer case. The transfer case seems to be a manufacture problem and IS common among these cars. It's unsafe and almost impossible to drive on the highway .
- Power train
The transfer case has gone out for the 4TH time since if went over 50K, at low speeds its clunky and drags and bumpy when trying to accelerate. I found other individuals having the same problem mutli times as myself and this IS not cheap to fix. The dealer knows this IS a problem but will not help with cost
- Power train
Transfer case failure. care clunks/drags in low gears.
- Power train
The porsche dealer informed me the bumping noise while accelerating IS the transfer case. It IS a common problem on all 2012 cayenne cars. The transfer case will make the bumping noise when accelerating. It will eventually slip to the dangerous point. This IS when you accelerate into traffic and…
The porsche dealer informed me the bumping noise while accelerating IS the transfer case. It IS a common problem on all 2012 cayenne cars. The transfer case will make the bumping noise when accelerating. It will eventually slip to the dangerous point. This IS when you accelerate into traffic and the transfer case only slips and leaves the sitting in traffic unable to move. The repair IS $5000 and replaces the transfer case. The new transfer case corrects the design flaw. The flaw was in the transfer case vents that would allow water to build up in the case. The new case comes with vent tubes installed so the case can vent properly and water doesn't build up in the transfer case fluid. It IS a shame that this problem happens between 30,000 and 80,000 miles. If I pay $60, 000 -$100,000 for a car I would expect to get past 100,000 miles before a major repair. Hopefully I don't get killed in traffic when it starts slipping more.
- Power train
Faulty transfer case the car had a bumpy and violent shudder at slow speeds when attempting to accelerate. Feels like misfiring and then grinding and the car does not respond to the accelerator. It was dangerous when attempting to accelerate into traffic. I called to make an appointment and…
Faulty transfer case the car had a bumpy and violent shudder at slow speeds when attempting to accelerate. Feels like misfiring and then grinding and the car does not respond to the accelerator. It was dangerous when attempting to accelerate into traffic. I called to make an appointment and with a simple explanation they diagnosed it over the phone. The dealership acknowledged that these transfer cases were failing regularly and that the parts were redesigned and even stocked in the dealership since it happens so regularly. With a basic search of the internet it IS apparent that this problem IS widespread and that porsche has acknowledged the design flaw but they are not choosing to recall. This IS a safety issue and should be replaced by the manufacturer whether the car IS under warranty or not.
- Engine
TL* the contact owns a 2012 porsche cayenne s. The contact received notification of nhtsa campaign number: 17v368000 (engine). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not…
TL* the contact owns a 2012 porsche cayenne s. The contact received notification of nhtsa campaign number: 17v368000 (engine). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. *Tt
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011666Parts information with parts withdrawal involving the hydro-mounting - 992199384F The affected vehicles are cars that use the part number mentioned.
- 11011572Parts information for parts withdrawal involving the oil separator. The affected vehicles are cars that use part number 0PC115099A
- 11011570Special tools and equipment information for the WiScope UV upgrade - affecting all Porsche models
- 11011563Information on PIWIS tester update 43.000.020 & .021. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011561Information on PIWIS tester update 43.000.017. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011552Parts information for parts withdrawal involving the camera and control unit with the camera - PAD980551 & PAD980568C. The affected vehicles are cars that use the part numbers mentioned.
- 11011200Information on PIWIS tester update 43.000.016. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11011195Information on PIWIS tester update 43.000.010, .011 & .015. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11009877Information on PIWIS tester update 42.950.048
- 11009862Special tools and equipment information for the mobile data signal strength in the workshop
- 11008666Manufacturers certificate with an overview on approved Porsche A40 engine oils. See attached for list of affected vehicles.
- 11008662Manufacturers certificate with an overview on approved Porsche C40 engine oils. See attached for list of affected vehicles.
- 11008661Manufacturers certificate with an overview on approved Porsche C30 engine oils. See attached for list of affected vehicles. All MY04-20
- 11008658Parts information for parts withdrawal involving the windscreen. Vehicles affected are cars that use part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008657Information on PIWIS tester update 42.950.040. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008637Information on PIWIS tester update 42.950.032. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008636Information on PIWIS tester update 42.950.030. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008635Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, 99164548000. Vehicles affected are cars that use the part numbers listed.
- 11008624Information on PIWIS tester update 42.950.025
- 11008610Technical information for the installation of wire harness for roof power supply
- 11008603Parts information for parts withdrawal involving the windscreen. The cars involved are cars that use the part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008598Technical information on replacement of thermostat housing for the Cayenne
- 11008486Information on PIWIS tester update 42.950.021
- 11008479Parts information for parts withdrawal involving the chain tensioner - 0PB109507D
- 11008476Information on PIWIS tester update 42.950.020
- 11008473Parts information for parts withdrawal involving the seat frame - 992885456CY
- 11008470Information on PIWIS tester update 42.950.015
- 11008454Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, and 99164548000
- 11008449Information on PIWIS tester update 42.950.010 & .011
- 11008441Parts information for parts withdrawal involving the engine oil (00004321093)
- 11008440Information on PIWIS tester update 42.950.000 & .001
- 11007107Parts information for parts withdrawal involving the wire set - 976971227 & 976971227A
- 11007096Information on PIWIS tester update 42.900.030
- 11007041Information on PIWIS tester update 42.900.020
- 11007037Parts information for parts withdrawal involving the ball screw - PAF004835
- 11007036Information on PIWIS tester update 42.900.010
- 11006874Parts information for parts withdrawal involving a number of parts for the flange, fuel pump, and fuel filter
- 11006858Product Knowledge on the chassis/VIN numbering systems
- 11006850Information on PIWIS tester update 42.900.000
- 11005806Parts information for parts withdrawal involving the charger for the high-voltage battery
Every Porsche Cayenne S model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.