2017 Prevost H3-41
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Prevost › H3-41 › 2017
These records cover every 2017 Prevost H3-41. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2017 Prevost H3-41. Newest first.
Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk and remedy
Risk
Missing instructions may prevent or delay passengers from evacuating the bus during an emergency, increasing the risk of injury.
Remedy
Prevost will replace the emergency exit label, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-19.
Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1-866-870-2046, or Kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31.
Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Risk and remedy
Risk
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Remedy
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Alternator Front Bearing Failure
NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and…
NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and rendering the bus inoperable.Analysis of the data provided by Prevost Car (US) Inc. showed high failure frequency and thermal events. An immediate shutdown of the bus can increase the risk of a crash or injury of bus occupants. In response to this investigation, Prevost Car (US) Inc. and Volvo Bus Corporation decided to conduct recalls 22V-221 and 22V-222. By submitting Part 573 Defect Information Reports on April 6, 2022, Prevost Car (US) Inc. and Volvo Bus Corporation notified ODI of a safety defect in certain model year (MY) 2010-2023 Prevost H3-45; X3-45; X3-45 Com; H3-45 VIP: X3-45 VIP and 2020 Volvo 9700 vehicles; some of these buses may have experienced thermal events after failure of the alternator front bearing, because the alternator belt continues to turn the alternator after the bearing failure.These recall actions address the safety concern that led to the opening of this investigation.Therefore, with these recall actions, this investigation is closed. The recalls encompass all model and MY vehicles addressed by the investigation. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist in other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11003159Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.
- 10248275Sway bar collars improvement
- 10240148H3 lavatory fan retrofit kit
- 10238418Kit power steering tank convertion cummins to zf with D13 engine
- 10231098Improved bearings are now available to replace the original bearings used on some Prevost vehicles idler pulleys.
- 10231096ELECTRIC FAN DRIVE COOLING SYSTEM CONVERSION WITH DELCO REMY ALTERNATOR. REVISION : i Note added regarding power cable connection
- 10231094ELECTRIC FAN DRIVE COOLING SYSTEM CONVERSION WITH BOSCH ALTERNATOR. REVISION : J - Note added regarding power cable connection
- 10228667Air Tanks Draining Sequence. Revision: B - General Update
- 10226931P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY. Revision J - Range of applicable VINs updated.
- 10226928Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location.
- 10226927Air Tanks Draining Sequence
- 10222381P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY. Revision J - Range of applicable VINs updated.
- 10222380Tag axle hub flange - alternate cap screw
- 10219023STEERING GATEWAY, revision A : Cancel watch dog removal from EFD part of the instruction
- 10217314STORAGE AND STARTUP GUIDELINES : part number updates
- 10214936STEERING GATEWAY Revision A Cancel watch dog removal from EFD part of the instruction
- 10214935Central hvac merv filters installation
- 10213319H3 series envirocare - ions air sanitizer
- 10213317STEERING GATEWAY schematic
- 10213316P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY
- 10213315P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY
- 10210878BOSCH TO DELCO REMY ALTERNATOR INSTALLATION, H3-45 REVISION : E, Updated electrical schematic. Added instructions for H series GHG17 engine variant.
- 10209742Scr converter replacement - aftertreatment system
- 10209740P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY
- 10206983BOSCH HD10 ALTERNATOR DIAGNOSTIC GUIDE Revision B To avoid replacement of alternators that are in fact in good working order, perform the steps which follow to help you perform a more precise diagnosis.
- 10205939P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY
- 10203697Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair From US10 to newer engine generation
- 10201839P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY Rev E: expiration date removed
- 10201835Ront & tag axle unitized hub bearing end play verification and replacement
- 10201825Lavatory compartment sliding door latch improvement
- 10199007STORAGE AND STARTUP GUIDELINES: Periodically, circumstances arise requiring operators to temporarily park a coach in storage. Whether it is a few weeks or several months, sporadic out of service times or a full stop, Prevost recommends following the guidelines in this document during times when: The coach can be operated on a regular/weekly basis while in storage. The coach will be in storage for an extended period without any operation. The coach will return to service following an extended period of downtime.
- 10199002Central hvac merv filters installation reva
- 10199001H3 series envirocare - ions air sanitizer rev a
- 10195185Communication letter from Accociate Administration for Enforcement, NHTSA From Prevost Subject Vehicle Brand: Prevost (EWR#000650)
- 10194639H3 series envirocare - ions air sanitizer
- 10189728TIE ROD 610052 FIRST INSTALLATION INSTRUCTIONS: Use these instructions when replacing the drop joint tie rod on S82, S84 / S84U I-beam axles. The new tie rod will be adjusted to the length of the original; however, a steering alignment needs to be performed after replacement.
- 10188231Introducing a new engine coolant into prevost service center network
- 10186398Rev A: Mention added concerning DDC Series 60 engine SCA requirement
- 10186373Volvo i-shift transmission replacement - difference between connections at the top of the oil filter housing
- 10186372Volvo i-shift transmission replacement - difference between connections at the top of the oil filter housing
Every Prevost H3-41 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.