2019 Rolls-Royce Cullinan
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Rolls-Royce › Cullinan › 2019
These records cover every 2019 Rolls-Royce Cullinan. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2019 Rolls-Royce Cullinan. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5…
Risk and remedy
Risk
The lack of an image in the back-up camera display increases the risk of a crash.
Remedy
BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
BMW of North America, LLC (BMW) is recalling certain 2019 Rolls-Royce Cullinan vehicles. The brake lights may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Risk
Without a sufficient level of brightness from the brake lights, the vehicle may have reduced visibility to other drivers when braking, increasing the risk of a crash.
Remedy
Rolls-Royce Motor Cars will notify owners, and Rolls-Royce Motor Car dealers will update the brake light software, free of charge. The recall began October 22, 2019. Owners may contact Rolls-Royce Motor Cars Customer Relations and Services at 1-866-230-4956 or at customer.relations@rolls-roycemotorcarsna.com.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10230743A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which could result in a coolant leak.
- 10224221The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
- 10201173Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.
- 10201172Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a longer period of time with no brake applications. This may affect vehicles where the brake pads/disc have covered more than 14,000 km (8,500 miles).
- 10200504Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction
- 10200503The glovebox has difficulty opening and closing, or in some instances will not open or close
- 10200502The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur on a new vehicle even with very low usage or relatively low operating hours.
- 10194322Visible cracks or hazy areas present in the surface of the LED headlight lens
- 10182641RR31 Door Close Assist Defect Codes: In order for vehicle component defects to be investigated, it is essential that correct defect and labor codes are used when submitting claims. Please use the following codes for cases where the door close assist unit has become detached.
- 10182637Change of Torque - Sunroof fixings: Fixing torque of bolts securing sunroof frame to the body have been increased.
- 10182635Door close assist complaints, motor detached: Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
- 10182633SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.
- 10181243During a programming session with ISTA 4.25.x, the AMP fails coding.
- 10181242The torque figure provided in ISTA / AIR is incorrect.
- 10179835Failure of the electric steering column adjustment at higher temperatures.
- 10179833Visible cracks or hazy areas present in the surface of the LED headlight lens.
- 10179027Failure of the electric steering column adjustment from a temperature of approx. 60C / 140F in the passenger compartment.
- 10179026Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
- 10179025The rear bumper upper chrome/dark chrome finisher trim has become detached or has excess movement at one or both ends.
- 10177643Customer may experience intermittent warnings regarding the temperature of the engine or transmission.
- 10177642Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
- 10177641The rear bumper upper chrome / dark chrome finisher trim has become detached or has excess movement at one or both ends.
- 10176386Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
- 10163989A number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential problem concerning the riveted section of the A-Pillar, where the rivet hole has an excessive gap and has not been sealed sufficiently. This could allow water ingress that may migrate into the sill. Therefore, this area needs to be checked on both the right hand & left hand side of the vehicle and if required apply sealant to the affected areas.
- 10163020A number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential problem concerning the riveted section of the A-Pillar, where the rivet hole has an excessive gap and has not been sealed sufficiently. This could allow water ingress that may migrate into the sill. Therefore, this area needs to be checked on both the right hand & left hand side of the vehicle and if required apply sealant to the affected areas.
Every Rolls-Royce Cullinan model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.