BMW of North America, LLC (Rolls-Royce) is recalling certain 2020-2026 Rolls-Royce Cullinan vehicles. The fixing bolts may not have been properly tightened. The bolts may loosen and damage the left or right rear seat belt webbing or allow the backrest to move under pressure from items in the luggage compartment.
Risk and remedy
Risk
A damaged seat belt or unsecured seat back may not adequately restrain the seat occupant, increasing the risk of 135/2,000 Safety Risk: Crash Fire Death Injury Consumer Advisories: Do Not Drive Park Outside Remedy Description:injury during a crash.
Remedy
Owners are advised not to use the rear seats or luggage compartment until the remedy has been completed. Dealers will inspect, tighten, or replace the fixing bolts as necessary, free of charge. In addition, the left and right rear seat belts will be inspected and replaced as necessary, free of charge. Owner notification letters were mailed May 1, 2026. Owners acmay contt Rolls-Royce M Cotor Carsustomer Relations and Services at 1-833-765-5727.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10230743A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which could result in a coolant leak.
10224221The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
10218353The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
10203321Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.
10203320The vehicle has been brought to the workshop with a complaint relating to the SoE function.
10201173Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.
10201172Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a longer period of time with no brake applications. This may affect vehicles where the brake pads/disc have covered more than 14,000 km (8,500 miles).
10200504Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction
10200503The glovebox has difficulty opening and closing, or in some instances will not open or close
10200502The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur on a new vehicle even with very low usage or relatively low operating hours.
10194326The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display
10194325Jerking/Jolting when cornering or accelerating from low speeds and at low to medium loads. Complaint is also perceived as tension fluctuations.
10194324Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperature coolant circuit
10194322Visible cracks or hazy areas present in the surface of the LED headlight lens
10194321The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very low or empty of refrigerant.
10190888Rolls-Royce Motor Cars have recently seen a few cases of defective sealing rings on injectors
10188994A very small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the engine earth connections. It could be possible that during the engine assembly, one of 16 earth connectors was not torqued to the required specification resulting in an inconsistent electric connection. If one of these connectors is not tightened correctly the following problems may occur: l) MIL light would be activated, 2) failure to start the engine, 3) long term - oil pressure sensor damage.
10187486Check Control Message (CCM) is displayed in the Kombi and Central Information Display. 'Safety function of doors' (CCM ID - 759)
10184604Information and instructions on carrying out a Cylinder Leakage Test on an N74 engine
10182940RR31 Door Close Assist Defect Codes: In order for vehicle component defects to be investigated, it is essential that correct defect and labor codes are used when submitting claims. Please use the following codes for cases where the door close assist unit has become detached.
10182939Supporting Evidence for Oil Leaks: In order for Rolls-Royce Motor Cars to continuously improve product quality, visual evidence is now required to support all claims for repairs to components due to oil leakage concerns.
10182937Visible Condensation in Self-Aligning Hub Cap: The centre hub caps with self-aligning RR emblems have visible moisture behind the clear lens.
10182936Change of Torque - Sunroof fixings: Fixing torque of bolts securing sunroof frame to the body have been increased.
10182934Door close assist complaints, motor detached: Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
10182933Rear Bumper, Chrome / Dark Chrome finisher trim insecure or detached: The rear bumper upper chrome / dark chrome finisher trim has become detached or has excess movement at one or both ends.
10182641RR31 Door Close Assist Defect Codes: In order for vehicle component defects to be investigated, it is essential that correct defect and labor codes are used when submitting claims. Please use the following codes for cases where the door close assist unit has become detached.
10182637Change of Torque - Sunroof fixings: Fixing torque of bolts securing sunroof frame to the body have been increased.
10182635Door close assist complaints, motor detached: Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
10182633SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.
10181242The torque figure provided in ISTA / AIR is incorrect.
10181240The customer has raised a complaint due to the appearance of condensation inside the headlight or taillight.
10179835Failure of the electric steering column adjustment at higher temperatures.
10179833Visible cracks or hazy areas present in the surface of the LED headlight lens.
10179027Failure of the electric steering column adjustment from a temperature of approx. 60C / 140F in the passenger compartment.
10179026Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
10179025The rear bumper upper chrome/dark chrome finisher trim has become detached or has excess movement at one or both ends.
10177643Customer may experience intermittent warnings regarding the temperature of the engine or transmission.
10177642Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
10177641The rear bumper upper chrome / dark chrome finisher trim has become detached or has excess movement at one or both ends.
10176386Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
Every Rolls-Royce Cullinan model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.